Recommerce Solutions

What Recommerce Solutions does

Recommerce Solutions, founded in France in 2009, is a vertically integrated refurbished consumer electronics retailer and trade-in operator headquartered in Gentilly, France, with refurbishment workshops in France and across Europe. The company sells certified pre-owned smartphones (iPhone, Samsung Galaxy, Google Pixel, Xiaomi, Huawei, OnePlus, Honor, Oppo, Sony), laptops (MacBook, Mac Mini, Lenovo), tablets (iPad, Galaxy Tab), gaming consoles (PlayStation, Nintendo, Xbox), and smartwatches (Apple Watch, Galaxy Watch), all backed by a 3-year warranty, RECQ quality certification audited by DEKRA, 60+ point technical testing, and a minimum 85% battery capacity guarantee. Its core technology is the physical refurbishment process rather than software, supplemented by an integrated trade-in/buyback platform (tradein.recommerce.com) that feeds used device supply into the resale funnel.

Recommerce operates a direct-to-consumer e-commerce business model with six localized country/language/currency storefronts covering France, Switzerland (DE/FR), Germany/Austria, and Belgium (FR/NL). Revenue is generated primarily through one-time unit sales of refurbished devices priced 60–70% below new retail, with payment options including installment plans via Alma. The company also generates supply through consumer and business trade-in buybacks. Its customer base is broad and horizontal: price-sensitive individual consumers, families purchasing devices for teenagers, students, and small business buyers. Distribution is digital-first (owned e-commerce, email, blog) with no enterprise channel concentration. The company employs 180+ people, has accumulated 16,212 verified customer reviews at 4.5/5 on Avis Vérifiés since 2018, and publishes an annual Barometer tracking French second-hand smartphone adoption.

Recommerce's strategic positioning rests on OEM and third-party trust signals: it is a Samsung Premium Partner for certified refurbished Samsung devices, and its RECQ label is described as the first European certification guaranteeing refurbishment process quality. The broader French refurbished market is expanding rapidly, with 22% of French smartphones in use being second-hand in 2025 (up from 7% in 2018) and 53% of French consumers open to buying refurbished. The company is privately held with no disclosed funding rounds, revenue, or ownership structure in the source material.

Name

Recommerce Solutions

Legal name

Recommerce

Website

https://recommerce.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Recommerce Solutions is a French vertically integrated refurbished consumer electronics retailer founded in 2009, selling certified pre-owned smartphones, laptops, tablets, consoles, and smartwatches across France, Switzerland, Germany, Austria, and Belgium via localized e-commerce storefronts, backed by RECQ/DEKRA quality certification and an integrated trade-in platform.

Ownership category

akta.pro rank

Product category

Refurbished Consumer Electronics Retail

NAICS

Electronics and Appliance Retailers (4492), Used Merchandise Retailers (459510)

SIC

Retail-Radio, Tv & Consumer Electronics Stores (5731), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Certified Refurbished Electronics Retail (CRACAJAD)

akta.pro secondary industries

Refurbished, Used & Recommerce Smartphones (CRACALAG), Pre-Owned Electronics Buyback/Trade-In & Resale (CRACAJAE), Reuse & Resale / Recommerce Operations (EUAIANAC), Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)

Keywords

• Refurbished smartphones retail
• Second-hand electronics
• Device buyback services
• Consumer electronics refurbishment
• Circular economy retail

Headquarters

HQ city

Gentilly

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Consumer Device Resale: Revenue generated from selling refurbished consumer electronics (smartphones, tablets, laptops, consoles, smartwatches) to end customers at prices 60-70% below new retail. Products sourced through direct buyback from individuals and via trade-in partnerships.
2. Trade-in/Buyback Services: Company purchases used devices from consumers and businesses, then refurbishes and resells them. Payment to sellers made via bank transfer after device inspection.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels3 records

Core offering

Recommerce Solutions buys back used consumer electronics from individuals and businesses, refurbishes them through in-house workshops against the proprietary RECQ quality standard (75 audited criteria by DEKRA, 60+ point testing, minimum 85% battery capacity), and resells the refurbished smartphones, laptops, tablets, gaming consoles, and smartwatches through country-specific e-commerce storefronts in France, Switzerland, Germany/Austria, and Belgium. The company also operates an integrated trade-in/buyback portal that supplies its refurbishment pipeline and allows customers to offset purchase prices with credit for old devices.

Product overview

Recommerce Solutions operates a multi-category refurbished electronics marketplace offering a broad portfolio of products centered around five core categories: (1) Refurbished iPhones (spanning iPhone 6 through iPhone 17 Pro Max), (2) Refurbished Samsung smartphones including Galaxy S, Galaxy A, Galaxy Note, and Galaxy Z Fold/Flip series, (3) Refurbished Apple MacBook laptops (MacBook Air and MacBook Pro from 2017–2025), (4) Refurbished iPads and Galaxy Tab tablets, and (5) Refurbished gaming consoles (PlayStation, Nintendo, Xbox). The company also sells refurbished smartphones from brands including Xiaomi, Google Pixel, Huawei, Oppo, OnePlus, Sony, and Honor, along with smartwatches (Apple Watch, Galaxy Watch) and Mac Mini desktops. A proprietary quality label called RecQ, certified by Dekra, underpins all products, audited against 75 criteria. The business model integrates a trade-in/buyback service (Revendre un appareil) enabling customers to sell back their old devices for credit, and an optional new battery replacement add-on. The company also offers brand sub-tier offerings such as Samsung Premium, promotional sale sections (Soldes), a student discount program, and curated budget tiers under €300. Products are sold across multiple European storefronts (France, Switzerland, Germany, Belgium) with a unified platform, 3-year warranty, and payment options including Alma installment plans.

Differentiator

Problem solved

Functional benefit

Brands

• RecQ: Reconditionnement de Qualité - A quality certification label audited by DEKRA Certification, first European label guaranteeing the quality and process of refurbishment, based on 75 criteria.

Products and services

• Refurbished iPhones Refurbished Apple iPhones spanning multiple generations (iPhone 6 through iPhone 17 Pro Max), sold with a 3-year warranty and up to 70% discount versus new retail. Each device is tested on 60+ control points and meets the RECQ quality standard audited by DEKRA.
• Refurbished Samsung Smartphones Refurbished Samsung Galaxy smartphones including Galaxy S, Galaxy A, Galaxy Note, and Galaxy Z Fold/Flip series, available in multiple storage and color variants. Each device passes RECQ quality certification with 60+ point testing.
• Samsung Premium (Certified Refurbished) Premium tier of certified refurbished Samsung Galaxy smartphones with enhanced quality standards, sold under Recommerce's Samsung Premium partner designation. Features models such as Galaxy S23 and Galaxy S24 series.
• Refurbished MacBooks Refurbished Apple MacBook laptops including MacBook Air and MacBook Pro models from 2017 through 2025, available in various processor, RAM, and storage configurations. Each laptop is RECQ-certified and backed by a 3-year warranty.
• Refurbished Lenovo Laptops Refurbished Lenovo laptops available on the Recommerce platform, RECQ-certified and backed by the standard 3-year warranty.
• Refurbished iPads Refurbished Apple iPad tablets including iPad Pro, iPad Air, iPad Mini, and standard iPad models across multiple generations, RECQ-certified with 3-year warranty.
• Refurbished Samsung Galaxy Tabs Refurbished Samsung Galaxy Tab tablets including Galaxy Tab S series and Galaxy Tab A series models, RECQ-certified and backed by a 3-year warranty.
• Refurbished Gaming Consoles Refurbished gaming consoles including PlayStation (PS4, PS5, PS5 Slim), Nintendo (Switch, Switch Lite, Switch OLED), and Xbox (Xbox One, Xbox Series S/X) across multiple models, RECQ-certified with 3-year warranty.
• Refurbished Smartwatches Refurbished smartwatches including Samsung Galaxy Watch, Galaxy Watch Active2, Galaxy Watch3, Apple Watch Series 6, and Apple Watch SE, RECQ-certified with 3-year warranty.
• Refurbished Mac Mini Desktops Refurbished Apple Mac Mini desktop computers including 2020 and 2023 models, RECQ-certified and backed by the standard 3-year warranty.
• Refurbished Xiaomi Smartphones Refurbished Xiaomi smartphones including Redmi Note series and Xiaomi number series models, RECQ-certified with 3-year warranty.
• Refurbished Google Pixel Smartphones Refurbished Google Pixel smartphones spanning Pixel 5 through Pixel 10 Pro series, RECQ-certified with 3-year warranty.
• Refurbished Huawei Smartphones Refurbished Huawei smartphones including P series and Mate series models, RECQ-certified with 3-year warranty.
• Refurbished Oppo Smartphones Refurbished Oppo smartphones including Find X series and Reno series models, RECQ-certified with 3-year warranty.
• Refurbished OnePlus Smartphones Refurbished OnePlus smartphones including OnePlus 7T through OnePlus 13 models, RECQ-certified with 3-year warranty.
• Refurbished Sony Smartphones Refurbished Sony Xperia smartphones including Xperia 5, 10, and XA series models, RECQ-certified with 3-year warranty.
• Refurbished Honor Smartphones Refurbished Honor smartphones including Magic series and Honor 200, RECQ-certified with 3-year warranty.
• Trade-in / Device Buyback Service (Revendre un appareil) Device buyback service allowing customers to sell their used smartphones, tablets, and laptops back to Recommerce. Process includes free shipping, IBAN-based payment within 5 business days after inspection, and trade-in credit that can be applied at checkout against a refurbished device purchase.
• New Battery Replacement Add-on (Avec batterie neuve) Optional add-on allowing customers to upgrade a refurbished device with a brand-new battery at checkout, ensuring 100% battery capacity and extended autonomy. Price varies by device model; professional installation is included.

Quantifiable outcome

• Products up to 70% cheaper than new
• +6 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature3 records

Partnerships

One partnership is on record.

• Pour un Sourire d'Enfant (PSE)minorOthers · 1 January 2021Charitable partnership where €1 is donated to the association for each order placed. PSE has been helping children and families in Cambodian slums for nearly 30 years through six key programs including education, food, health, and professional training. The partnership demonstrates Recommerce's societal commitment beyond environmental sustainability.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• reBuy: German recommerce retailer of refurbished electronics (smartphones, laptops, consoles, tablets) with integrated trade-in. Operates a vertically integrated refurbishment and resale model similar to Recommerce.
• Refurbed: Vienna-based marketplace selling refurbished electronics (smartphones, laptops, tablets, consoles) across multiple European countries. Directly comparable product catalog and DTC marketplace model.
• Asgoodasnew: Germany-based retailer of refurbished smartphones, tablets, laptops, and cameras with in-house refurbishment and a trade-in portal. Closely overlaps with Recommerce's vertically integrated model.
• Back Market: Paris-based recommerce marketplace for refurbished smartphones, laptops, tablets, and consoles across Europe. Closest direct competitor to Recommerce, with a broader marketplace model and significantly larger VC funding base.
• Swappie: Helsinki-based refurbished iPhone specialist with own refurbishment facilities, operating across multiple European markets. Comparable in vertical integration and premium-device focus.

Broad incumbents

• Samsung Certified Re-Newed: Samsung's official refurbished Galaxy program. Functions as an OEM-led alternative to independent recommerce channels and is directly relevant given Recommerce's Samsung Premium partnership.
• ecoATM: US-based kiosk-based device trade-in and recommerce operator owned by Outerwall. Comparable business model for device buyback and remarketing, though focused on the US market.
• Amazon Renewed: Amazon's certified refurbished program covering smartphones, laptops, tablets, and other electronics. A broad incumbent with massive traffic that competes in the same refurbished-device category across Europe.
• Apple Trade-In: Apple's official device trade-in and certified refurbished program. Represents the OEM channel that can disintermediate independent recommerce retailers for iPhone supply and demand.

Emerging players

• Decluttr: UK-based recommerce platform for used electronics, CDs, books, and media. Operates a trade-in plus resale model similar in concept but smaller in scale and more UK-centric than Recommerce.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/recommercetvous

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Recommerce Solutions