Retallack
Retallack operates a luxury backcountry catskiing and mountain biking resort on exclusive government tenures in British Columbia's Selkirk Mountains, serving advanced-to-expert skiers and mountain bikers at a 24-guest off-grid lodge.
- Company typePrivate
- Founded1996
- HeadquartersNelson, Canada
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Retallack does
Retallack (Retallack Resort & Alpine Adventures) operates a luxury backcountry adventure resort on an 11,000+ acre exclusive catskiing tenure in British Columbia's Selkirk Mountains, with a second summer product line on a separately granted 1.5 million acre mountain biking tenure across the Selkirk and Purcell ranges. The winter operation runs two Bombardier snowcats serving a maximum of 24 guests per day across three mountain peaks (Reco, Wishful, Texas), offering up to 15 guided runs per day with 4,200 feet of vertical on runs exceeding black-diamond difficulty; ACMG/CSGA-certified guides run each group with avalanche safety equipment and Ortovox Diract Voice transceivers. The 2026 summer mountain biking season is on hold, but historical operations ran 100+ km of singletrack and helicopter-assisted descents up to 6,000 vertical feet.
The company is anchored by a single 11,000-square-foot off-grid timber-frame lodge accommodating 24 guests in 11 suites, powered entirely by an on-site hydroelectric plant, which functions as the central hub for both seasons. Pricing is published per-guest and ranges from roughly CAD $3,646 (3-day early-season package) to CAD $10,229 (4-night peak-season catskiing), with a staged 25%/25%/50% deposit structure that aligns cash collection with the operating season. Distribution is direct via website (retallack.com) and a toll-free line (1-800-330-1433), supplemented by travel agents, tour operators, and a shuttle partnership (Queen City Shuttle & Charters); marketing relies on Instagram, blog/content marketing, email newsletter, Google remarketing, and earned media through partner brand co-marketing (SRAM, Kona, Transition, Armada) and prior Red Bull productions.
Retallack was founded in 1996 after local miners secured a government catskiing tenure, was acquired in 2007 by its current management with pro-freeskiers Seth Morrison and Tanner Hall as co-owners, and added the mountain biking program in 2011 after a four-year regulatory approval process. The company is privately held with operations concentrated in British Columbia, Canada, and is recognized as the first cat- or heli-skiing operation to earn a four-Green Key Eco-Rating from the Hotel Association of Canada.
Retallack firmographics
Firmographics- Name
- Retallack
- Legal name
- Retallack
- Website
- https://retallack.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Retallack operates a luxury backcountry catskiing and mountain biking resort on exclusive government tenures in British Columbia's Selkirk Mountains, serving advanced-to-expert skiers and mountain bikers at a 24-guest off-grid lodge.
- Ownership category
- akta.pro rank
Retallack industry classification
Industry- Product category
- Backcountry Adventure Tourism
- NAICS
- Skiing Facilities (713920), Skiing Facilities (71392), Recreational and Vacation Camps (except Campgrounds) (721214), Recreational Goods Rental (532284), Tour Operators (56152)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Guided Backcountry & Off-Piste Services (Ski Touring, Splitboarding, Heli/Cat Skiing) (THAAAJAD)
- akta.pro secondary industries
- Wilderness & Backcountry Lodges (Remote/Off-Grid) (THAGAIAB), Snow & Mountain Unique Stays (Chalets, Ski Cabins) (THAMADAL), Winter Adventure Experiences (Ski Touring, Snowshoeing, Dog Sledding) (THAJABAH)
Keywords
Where Retallack is headquartered
LocationHeadquarters
- HQ city
- Nelson
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Retallack business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Catskiing Package Sales: All-inclusive multi-day catskiing and snowboarding packages ranging from 2 to 5+ days, priced per person. Packages include lodging, meals, après, hot tub/sauna, out-of-province insurance, taxes, and unlimited snowcat-accessed skiing/boarding. Prices range from approximately CAD $3,600 to $10,200 per person depending on season and package duration.
- Mountain Biking Package Sales: All-inclusive mountain biking packages including lodging, meals, guiding, shuttle vans, and helicopter access. Packages include Kona/SRAM downhill bike rentals. Note: 2026 biking season is currently on hold.
- Private Cat & Private Lodge Bookings: Premium exclusive-use options: Private Cat (up to 12 guests in single snowcat) and Private Lodge (entire lodge, up to 24 guests, with access to up to 3 snowcats). Paid via staged deposits.
- On-site Massage Services: On-site massage therapy services (Deep Tissue and Thai for Table) available to guests for additional fee, booked via sign-up sheets or online.
- Equipment Rentals: Rental of Armada powder skis, snowboards, poles, and Transition mountain bikes (Patrol, TR11) for guests who do not bring their own equipment. Boots are not rented.
- Alcohol & Beverage Sales: Fully licensed bar with BC wines, beers, spirits, and special requests accommodated. Alcohol cannot be brought from outside due to liquor license requirements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Multi-year contract | Early/Late Winter Catskiing (Dec 2025–Mar 2026) |
| Unit Pricing | Multi-year contract | Peak Winter Catskiing (Jan–Mar 2026) |
| Unit Pricing | Multi-year contract | 2026/27 Winter Catskiing Season |
| Unit Pricing | Multi-year contract | Private Cat Package |
| Unit Pricing | Multi-year contract | Private Lodge Package |
| Unit Pricing | Multi-year contract | Mountain Biking (2026 Season on Hold) |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Retallack product offering
Product offeringCore offering
Retallack operates a backcountry adventure tourism resort in the Selkirk Mountains of British Columbia, selling all-inclusive multi-day catskiing and mountain biking packages that include luxury lodge accommodations, gourmet meals, ACMG/CSGA-certified guiding, equipment rentals (Armada skis or Transition mountain bikes), avalanche safety equipment, and on-site amenities (licensed bar, hot tub, sauna). The lodge accommodates a maximum of 24 guests across 11 guest suites and is entirely off-grid, powered by a proprietary hydroelectric plant. Catskiing uses two Bombardier snowcats across 11,000+ acres in winter; summer offers guided mountain biking with helicopter access across 1.5 million acres.
Product overview
Retallack operates as a premier backcountry adventure tourism company offering two core seasonal products: catskiing/snowboarding packages (winter) and guided backcountry mountain biking packages (summer). The company provides a unified adventure experience combining guided activities, luxury lodge accommodations, gourmet cuisine, and comprehensive safety services. Winter catskiing utilizes two Bombardier snowcats serving up to 24 guests daily across 11,000+ acres in the Selkirk Mountains, while summer mountain biking spans 5,900 square kilometers with helicopter access for descents up to 6,000 vertical feet. Retallack Lodge serves as the central hub for both seasons, offering 11 guest suites accommodating 24 guests, full dining services, bar, hot tub, and sauna. Additional offerings include Private Cat and Private Lodge exclusive booking options, on-site massage therapy, and professional guiding with ACMG/CSGA-certified staff. The operation is entirely off-the-grid, powered by a proprietary hydroelectric plant, and holds the distinction of being the first cat/heliskiing operation to receive the Hotel Association of Canada's four-Green Key Eco-Rating.
Differentiator
Problem solved
Functional benefit
Products and services
- Catskiing Packages Backcountry cat-skiing and snowboarding experiences in the Selkirk Mountains, offering guided access to 11,000+ acres of terrain across three peaks (Reco, Wishful, Texas) with snowcat transportation, expert ACMG/CSGA-certified guides, gourmet meals, and luxury lodge accommodations. Packages include avalanche safety equipment, transceiver training, and access to alpine, sub-alpine, and tree skiing terrain.
- Mountain Biking Packages Guided backcountry mountain biking experiences with helicopter access across 5,900 square kilometers of wilderness in the Selkirk and Purcell Mountains. Includes 100+ km of singletrack trails, descents up to 6,000 vertical feet, Kona/SRAM-equipped downhill bikes, gourmet meals, and lodge accommodations. Operates the world's first guided backcountry mountain biking program and largest heli-biking operating area. Note: 2026 biking season is currently on hold.
- Private Cat Package Exclusive booking of a single snowcat with maximum capacity of 12 guests, ensuring private group experience. Includes use of one snowcat, dedicated guide and tail guide, with option for group leader to determine group composition. Requires 25% non-refundable deposit plus 25% by May 1 and 50% balance by October 1.
- Private Lodge Package Exclusive booking of Retallack Lodge for up to 24 guests, guaranteeing private group experience. Includes access to up to three snowcats if desired, private dining, and all lodge amenities. Maximum capacity of 24 guests in 11 guest suites with private bathrooms.
- Retallack Lodge Accommodations 11,000-square-foot luxury timber-frame lodge situated in old growth forest on Kaslo River banks. Accommodates 24 guests in 11 warm suites with goose down bedding, private bathrooms, and reading lamps. Features include granite fireplace, 42-person dining room, licensed bar, games room, sauna, outdoor 12-person hot tub, and wireless internet. Self-sufficient off-the-grid operation powered by on-site hydroelectric plant.
- Massage Services On-site massage therapy services including Deep Tissue Massage and Thai for Table Massage, available daily. Massages can be booked via sign-up sheets upon arrival, online booking system, or in advance by phone or email. Includes arrival day and departure day massage options.
- Equipment Rentals Rental of Armada powder skis, snowboards, poles, and Transition mountain bikes (Patrol, TR11) for guests who do not bring their own equipment. Boots are not rented.
Quantifiable outcome
- 14+ metres (550+ inches) of snowfall per year, with 3–4 metre average snowpack base
- +5 more outcomes
Companies that use Retallack
Customer profileSegments3 records
Ideal customer profiles3 records
Retallack technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Retallack partnerships and signals
Strategic signalPartnerships
20 partnerships are on record, tiered core and minor.
- Red Bull Media HousecoreRed Bull is a key media partner that produced 'Retallack: The Movie' (2011) and hosted Red Bull Cold Rush competitions at Retallack in 2009 and 2010. These projects have generated significant global media exposure for Retallack.
- BeneathminorBrand partner listed in the 'Our Partners' section of the Retallack website. Beneath is a mountain apparel/equipment brand.
- EvocminorBrand partner listed in the 'Our Partners' section. Evoc is a brand specializing in bike protection and camera gear.
- Ride SnowboardsminorBrand partner listed in the 'Our Partners' section. Ride is a major snowboard brand.
- YetiminorBrand partner listed in the 'Our Partners' section. Yeti is a premium hardcool and drinkware brand.
- Transition BikescoreTransition Bikes is a key partner providing mountain bikes for the biking program. Retallack offers demo Transition Patrol and TR11 bikes and has a fleet available for rent. Transition and Retallack collaborate on product testing and launches (e.g., Kona Operator Launch, SRAM Code brakes).
- SpyminorBrand partner listed in the 'Our Partners' section. Spy is an eyewear brand.
- SmartwoolminorBrand partner listed in the 'Our Partners' section. Smartwool is a performance sock and apparel brand.
- Freehub MagazineminorBrand partner listed in the 'Our Partners' section. Freehub is a mountain biking magazine providing editorial coverage and co-marketing.
- Mountain Culture GroupminorBrand partner listed in the 'Our Partners' section. Mountain Culture Group is a media/content partner covering mountain culture.
- Green Key GlobalcoreGreen Key Global is the eco-rating certification body that awarded Retallack the 4-Green Key Eco-Rating. Retallack was the first cat- or heli-skiing operation to receive this certification.
- SRAMcoreSRAM is a key component partner for the biking program. SRAM representatives visit Retallack to test and showcase new products (e.g., SRAM Code brakes). Retallack bikes are equipped with SRAM parts, and SRAM provides co-marketing and product development feedback opportunities.
- ArmadacoreArmada is the ski partner for the catskiing program, providing a full range of Armada powder skis for guest rental. The partnership supports the ski program experience and co-marketing.
- Troy Lee DesignsminorBrand partner listed in the 'Our Partners' section. Troy Lee Designs is a mountain bike and motorsports apparel brand.
- NitrousminorBrand partner listed in the 'Our Partners' section. Nitrous is a mountain bike component/accessories brand.
- KonacoreKona is a mountain bike brand that has conducted product launches and test sessions at Retallack (e.g., Kona Operator Launch). Retallack provides the terrain for testing new models, and Kona provides brand visibility and co-marketing.
- HeliCat CanadacoreRetallack is an Active Member of HeliCat Canada and adheres to its strict environmental operating guidelines. HeliCat Canada is the industry association for helicopter and snowcat skiing operators in Canada, setting standards for safety and environmental responsibility.
- Queen City Shuttle & CharterscoreRecommended ground transportation partner for guests traveling to and from Retallack Lodge from regional airports (Castlegar, Kelowna, Spokane). Facilitates guest logistics for the remote lodge location.
- Acera Insurance (formerly Lifestyle Financial)corePreferred insurance provider for Trip Cancellation/Interruption and medical insurance. Retallack refers guests to Acera Insurance for coverage, and insurance must be purchased at time of deposit payment per booking terms.
- Ktunaxa NationminorRetallack supports the Ktunaxa Qat'muk Declaration and is opposed to the development of the proposed Jumbo ski resort in this sacred area. The company consults with First Nations (Ktunaxa, Sinixt, Okanagan) regarding cultural and heritage values in the area of its operations.
Scale indicators12 records
Recent moves8 records
Expansion highlights5 records
Retallack competitors and assessment
Company assessmentDirect peers
- Canadian Mountain Holidays (CMH Heli-Skiing): The largest and most established helicopter skiing operator in the world, offering multi-day guided heli-skiing packages across multiple lodges in BC and Alberta. Directly comparable to Retallack on product type (backcountry guided skiing), customer segment (advanced-expert skiers), and all-inclusive luxury lodge model.
- Selkirk Wilderness Skiing: Catskiing operator in the Selkirk Mountains of BC offering small-group, lodge-based catskiing packages. Directly comparable to Retallack on geography (same mountain range), product (catskiing), and lodge-based all-inclusive format.
- Bella Coola Heli Sports: BC-based heli-skiing operation offering multi-day lodge packages in remote terrain. Directly comparable to Retallack on premium guided backcountry skiing, remote lodge accommodation, and targeted advanced skier customer base.
- Island Lake Lodge: Luxury backcountry lodge near Fernie, BC, offering catskiing in winter and guided hiking/biking in summer. Comparable to Retallack on multi-season backcountry adventure offering, luxury lodge positioning, and small-guest-count all-inclusive model.
- Mike Wiegele Helicopter Skiing: Iconic heli-skiing operation based in Blue River, BC, offering multi-day all-inclusive packages with luxury lodge accommodation. Closely matches Retallack's product offering, premium pricing, advanced skier targeting, and BC-based lodge-and-guided-skiing format.
Broad incumbents
- Whistler Blackcomb: The largest ski resort in North America located in BC, offering lift-served skiing, mountain biking, and extensive on-mountain services. Comparable as a BC-based winter/mountain-biking operator and broader competitor for high-end guest dollars, though operating a fundamentally different lift-served, mass-market model rather than guided backcountry.
Others
- HeliCat Canada: National industry association representing helicopter and snowcat skiing operators in Canada. Relevant as the industry body Retallack belongs to and adheres to for safety and environmental operating guidelines, providing peer benchmarking and standards alignment.
Regional players
- Whitewater Ski Resort: Small ski resort near Nelson, BC, in the same West Kootenay region as Retallack. Comparable as a regional BC ski operator and complementary destination, though it offers lift-served rather than backcountry guided skiing and competes for some of the same regional guest base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Retallack social profiles
Digital presenceRetallack compliance and trust
Trust signalCompliance2 records
Retallack financial estimates
Financial estimateRevenue estimate
Valuation estimate
Retallack leadership team
Management profileNumber of profiles
Profiles2 records
Retallack funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Retallack M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Retallack
What does Retallack do?
Retallack operates a backcountry adventure tourism resort in the Selkirk Mountains of British Columbia, selling all-inclusive multi-day catskiing and mountain biking packages that include luxury lodge accommodations, gourmet meals, ACMG/CSGA-certified guiding, equipment rentals (Armada skis or Transition mountain bikes), avalanche safety equipment, and on-site amenities (licensed bar, hot tub, sauna). The lodge accommodates a maximum of 24 guests across 11 guest suites and is entirely off-grid, powered by a proprietary hydroelectric plant. Catskiing uses two Bombardier snowcats across 11,000+ acres in winter; summer offers guided mountain biking with helicopter access across 1.5 million acres.
Is Retallack a public or private company?
Retallack is a private company. It is classified as management employee owned and is currently operating.
When was Retallack founded?
Retallack was founded in 1996. It employs 51 to 100 people.
Where is Retallack based?
Retallack is headquartered in Nelson, Canada, in the North America region.
How does Retallack make money?
Six revenue lines are on record. Catskiing Package Sales are the primary driver. The others are mountain Biking Package Sales, private Cat & Private Lodge Bookings, on-site Massage Services, equipment Rentals and alcohol & Beverage Sales.
Who are Retallack's main competitors?
Direct peers on record are Canadian Mountain Holidays (CMH Heli-Skiing), Selkirk Wilderness Skiing, Bella Coola Heli Sports, Island Lake Lodge and Mike Wiegele Helicopter Skiing. Whistler Blackcomb is listed as a broad incumbent. HeliCat Canada is listed as an others. Whitewater Ski Resort is listed as a regional player.
Does Retallack have an API?
No public API is recorded for Retallack.
What industry is Retallack in?
Retallack's product category is Backcountry Adventure Tourism. Its primary akta.pro industry code is THAAAJAD, Guided Backcountry & Off-Piste Services (Ski Touring, Splitboarding, Heli/Cat Skiing), with a secondary code of THAGAIAB, Wilderness & Backcountry Lodges (Remote/Off-Grid). Its NAICS code is 713920 and its SIC code is 7000.