Friendship Force International
Friendship Force International is a 501(c)(3) nonprofit operating a reciprocal cultural exchange platform connecting 7,000+ members across 250+ clubs in 60+ countries through homestay journeys, virtual programs, and a multilingual member portal.
- Company typePrivate
- Founded1977
- HeadquartersAtlanta, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Friendship Force International does
Friendship Force International is a 501(c)(3) nonprofit cultural exchange organization founded in 1977 by Wayne Smith and publicly introduced by President Jimmy Carter. Headquartered in Lawrenceville, Georgia, the organization operates a reciprocal people-to-people diplomacy model through 250+ local clubs across 60+ countries, connecting 7,000+ active members who travel as ambassadors and host international visitors in their homes. Its core product is the Journey program, delivered in three formats — Club-to-Club, Special, and Independent Journeys — supplemented by Virtual Journeys, Learning Space training, and Members Connect sessions delivered via Zoom. Supporting technology includes the myFF Member Portal (my.friendshipforce.org) integrated with Salesforce CRM for member/donor data, Fundraise Up for PCI-DSS compliant payments, and Google Analytics for web insights, with the portal and website available in 8+ languages.
The organization monetizes through a hybrid nonprofit revenue model: annual membership dues (freemium to Global Membership tiers), per-journey administrative fees and nightly host fees, donations and recurring giving, conference revenue (e.g., 2026 Australia Conference), travel insurance commissions via an exclusive Trawick International partnership, and a Legacy Giving planned-giving program. Distribution is community-led through club chapters, with a digital self-serve Journey Marketplace as the primary member transaction surface. GTM is driven by word-of-mouth referrals, member recruitment events, world conferences, and virtual programming.
The organization has no parent company or subsidiaries, employs 1-10 staff, and holds accreditations from BBB Give.org and Candid Platinum Transparency 2026. It was nominated for the Nobel Peace Prize in 1992, celebrated its 50th anniversary in 2027, and operates under GDPR-compliant data practices for its EU members.
Friendship Force International firmographics
Firmographics- Name
- Friendship Force International
- Legal name
- Friendship Force International Inc.
- Website
- https://friendshipforce.org
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Friendship Force International is a 501(c)(3) nonprofit operating a reciprocal cultural exchange platform connecting 7,000+ members across 250+ clubs in 60+ countries through homestay journeys, virtual programs, and a multilingual member portal.
- Ownership category
- akta.pro rank
Friendship Force International industry classification
Industry- Product category
- Cultural Exchange Services
- NAICS
- Civic and Social Organizations (813410), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)
- SIC
- Services-Membership Organizations (8600), Services-Social Services (8300)
- akta.pro industry
- In-Country Placement, Homestay & On-Ground Coordination ServicesEducation/International Education & Study Abroad/International Service Learning, Volunteering & Gap Year ProgramsCultural/Language-Exchange Home StaysShared Accommodation Networks (Homestay/Roomshare Clubs)Peer Mentorship, Buddy & Host-Family Matching ProgramsEducation/International Education & Study Abroad/International Student Support & Cultural Integration ServicesBilateral Exchange Agreements (Reciprocal Student Mobility)Education/International Education & Study Abroad/University/College Exchange Programs & Partnerships
Keywords
Where Friendship Force International is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Friendship Force International business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Others
Revenue model
- Membership Dues: Annual membership fees charged to individual members and clubs. Members pay dues to access journey marketplace, member portal, and participate in exchanges.
- Journey Fees and Administrative Charges: Ambassadors pay travel expenses plus an administrative fee which covers most operating costs of FFI. Host clubs pay nightly fees to FFI for hosting arrangements.
- Travel Insurance: FFI offers travel insurance through partnership with Trawick International. Insurance is required for journey participants. FFI earns commission on insurance sales through this partnership.
- Donations and Contributions: Tax-deductible donations from members and supporters. During 2020 pandemic, FFI raised over $500,000 in under six months from community. Includes monthly recurring donors and President's Circle planned giving.
- Conference Revenue: Fees for world conferences and regional gatherings (e.g., 2026 Australia Conference, Friendship Force Japan 34th National Conference).
- Legacy/Planned Giving: Bequests in wills, beneficiary designations on accounts, life insurance policies, and retirement accounts. Legacy giving program includes tax-efficient asset transfers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Basic Membership - Free account creation |
| Subscription | Annual | Global Membership - Full access to journeys and programs |
| Usage-based | Pay-as-you-go | Travel Insurance - Required for all ambassadors |
| Transaction based/ take rate | Pay-as-you-go | Journey Participation Fees |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
Friendship Force International product offering
Product offeringCore offering
Friendship Force International operates a membership-based cultural exchange platform that facilitates reciprocal homestay journeys between local clubs across 60+ countries. Members serve as ambassadors who travel abroad to stay with host families while their home clubs welcome international visitors. The organization also delivers virtual journeys, member education through Learning Space, and connection sessions via its myFF Member Portal.
Product overview
Friendship Force International operates a membership-based cultural exchange platform centered on its core Journey program. The organization facilitates reciprocal club-to-club exchanges where members serve as ambassadors, traveling abroad to stay with host families while their own clubs host visitors in return. Beyond in-person exchanges, the platform includes Virtual Journeys for online cultural connection, a Learning Space for member education, and a myFF Member Portal for journey applications and club management. The portfolio spans three journey types (Club-to-Club, Special, and Independent), trip insurance through Trawick International, legacy giving options, and annual world conferences. The organization connects members across 60+ countries through 250+ local clubs with over 7,000 active members.
Differentiator
Problem solved
Functional benefit
Products and services
- Membership Annual membership program providing access to the global Friendship Force network across 60+ countries, local club affiliations, the myFF member portal, and eligibility to participate in Journeys.
- Journeys Club-to-club cultural exchange programs where members travel abroad as ambassadors and stay with host families. FFI facilitates over 200 journeys annually across 60+ countries.
- Hosting Program Program where members welcome international visitors into their homes and communities. Hosts provide authentic homestay experiences to ambassadors from visiting clubs.
- Virtual Journeys Online cultural exchange experiences lasting approximately one month, where clubs virtually visit each other using Zoom, email, video chats, and phone calls.
- Learning Space Training materials and resources including best practices for club management, leadership training, technology tutorials, and Friendship Force mission-related educational content.
- Members Connect Virtual sessions where members connect online to learn about different countries, cultures, and traditions through FF Pen Pals and FF Bridging the Gap experiences.
- Travel Insurance (Trawick International Partnership) Trip insurance offered through Trawick International providing coverage for both US and non-US residents. All ambassadors are required to secure adequate travel and medical insurance for journey participation.
- myFF Member Portal Online member portal providing access to Journey Marketplace, member accounts, club profiles, and exclusive member-only information. Available in 9 languages.
- Legacy Giving Planned giving options including bequests in wills, beneficiary designations on accounts, life insurance gifts, and retirement account donations.
Quantifiable outcome
- Over 200 journeys annually connecting members across 60+ countries
- +3 more outcomes
Companies that use Friendship Force International
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Friendship Force International technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature3 records
Friendship Force International partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and strategic.
- Trawick InternationalcoreExclusive travel insurance partner providing policies for FFI ambassadors and members. As of June 1, 2025, Trawick offers expanded insurance options for both US and non-US residents. Handles premium collection and sends Confirmation of Coverage directly to travelers. All FFI ambassadors are required to secure adequate travel and medical insurance, which can be purchased through this partnership or existing policies.
- BBB Give.org (Wise Giving Alliance)coreCharity accreditation program verifying FFI meets standards for charity accountability, governance, effectiveness, and transparency. Provides credibility signal to potential donors and members.
- CandidcoreNonprofit database and transparency platform. FFI maintains Platinum Transparency 2026 status, demonstrating commitment to public disclosure of organizational information, finances, and impact metrics.
- SalesforcecoreCRM platform used to manage member and donor data. Provides enterprise-grade security including secure authentication, encrypted data storage, and role-based access controls for authorized staff and volunteer leaders.
- Fundraise UpcorePCI-DSS compliant payment processor handling FFI's donation and journey payment processing. Maintains bank-level security standards; sensitive payment information is not stored on FFI servers.
- Global Partner OrganizationsstrategicMission-aligned organizations collaborating on shared learning, education, best practices, joint programs, events, trainings, thought leadership, global dialogue, and cross-community engagement to foster understanding and build peace.
Scale indicators8 records
Recent moves5 records
Expansion highlights5 records
Friendship Force International competitors and assessment
Company assessmentDirect peers
- Servas International: Global nonprofit peace and cultural exchange network where members host travelers in their homes; closest functional analog to Friendship Force's reciprocal homestay model across 60+ countries.
- AFS Intercultural Programs: International nonprofit running intercultural exchange programs (student, volunteer, homestay-based); overlaps with FFI on cultural exchange missions and host-family placement, though focused on youth.
- Experiment in International Living (World Learning): Nonprofit cultural exchange provider offering homestay-based programs across many countries; comparable to FFI's reciprocal journey model with similar target audience of cultural exchange participants.
- Sister Cities International: Nonprofit facilitating community-to-community cultural and citizen diplomacy exchanges between paired cities worldwide; mirrors FFI's club-to-club reciprocal exchange model and people-to-people diplomacy mission.
Broad incumbents
- Rotary International (Youth Exchange): Massive service organization operating a global youth and cultural exchange program alongside broader civic mission; comparable in club-network structure and homestay hosting, but far larger and more diversified.
Emerging players
- AIESEC: Global youth-run nonprofit facilitating international exchange and volunteering; overlaps with FFI on cross-cultural exchange and homestay hosting but skews younger and more career-focused.
- World Homecoming Exchange / Homestay.com: Commercial homestay accommodation marketplace; comparable in homestay matching infrastructure but operates as a paid booking platform rather than a reciprocal member-driven cultural exchange network.
- Cultural Vistas: Nonprofit administering international exchange and professional programs with cultural immersion components; comparable exchange methodology though more focused on career/professional participants.
- Global Citizen Year: Nonprofit running gap-year and international fellowship programs with host-family immersion; overlaps with FFI's homestay cultural exchange mission but targets a younger cohort.
Regional players
- Peace Boat: Japan-based nonprofit running global peace and cultural exchange voyages; shares FFI's people-to-people diplomacy mission but uses cruise-based delivery instead of homestay networks.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Friendship Force International social profiles
Digital presenceFriendship Force International compliance and trust
Trust signalCompliance4 records
Friendship Force International financial estimates
Financial estimateRevenue estimate
Valuation estimate
Friendship Force International leadership team
Management profileNumber of profiles
Profiles1 record
Friendship Force International funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Friendship Force International M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Friendship Force International
What does Friendship Force International do?
Friendship Force International operates a membership-based cultural exchange platform that facilitates reciprocal homestay journeys between local clubs across 60+ countries. Members serve as ambassadors who travel abroad to stay with host families while their home clubs welcome international visitors. The organization also delivers virtual journeys, member education through Learning Space, and connection sessions via its myFF Member Portal.
Is Friendship Force International a public or private company?
Friendship Force International is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Friendship Force International founded?
Friendship Force International was founded in 1977. It employs 11 to 50 people.
Where is Friendship Force International based?
Friendship Force International is headquartered in Atlanta, United States, in the North America region.
How does Friendship Force International make money?
Six revenue lines are on record. Membership Dues are the primary driver. The others are journey Fees and Administrative Charges, travel Insurance, donations and Contributions, conference Revenue and legacy/Planned Giving.
Who are Friendship Force International's main competitors?
Direct peers on record are Servas International, AFS Intercultural Programs, Experiment in International Living (World Learning) and Sister Cities International. Rotary International (Youth Exchange) is listed as a broad incumbent. Emerging players are AIESEC, World Homecoming Exchange / Homestay.com, Cultural Vistas and Global Citizen Year. Peace Boat is listed as a regional player.
Does Friendship Force International have an API?
No public API is recorded for Friendship Force International.
What industry is Friendship Force International in?
Friendship Force International's product category is Cultural Exchange Services. Its primary akta.pro industry code is EDAIAGAM, In-Country Placement, Homestay & On-Ground Coordination Services, with a secondary code of THAMABAJ, Cultural/Language-Exchange Home Stays. Its NAICS code is 813410 and its SIC code is 8600.