Clark Mortenson Agency

What Clark Mortenson Agency does

Clark Mortenson Agency is a full-service insurance and financial services agency headquartered at 102 Main Street, Keene, New Hampshire. Founded in 1877 as Clark-Mortenson Insurance and now operating as the Keene office of Hilb Group following integration into the national advisory platform, the firm has operated continuously for more than 145 years and holds insurance licenses in 31 U.S. states. The agency serves small and mid-sized commercial enterprises, individual consumers and families, and employers seeking group benefits across New England and broader regional markets, with named vertical specializations spanning healthcare, construction, retail, hospitality, manufacturing, social services, and condominium/homeowner associations.

The product portfolio is organized into four primary lines: Commercial Property & Liability (general liability, commercial auto, workers' compensation, cyber, D&O, environmental, bonds, umbrella, terrorism, captives, and kidnap & ransom); Employee Benefits (health, dental, group disability, group long-term care, life, FSA, healthcare captive InCap, Taft-Hartley plans, retirement services, and benefits consulting); Personal Lines (home, auto, flood, life, long-term care, recreational, renters, umbrella, valuables); and Individual Health and Medical (Medicare, life, disability, long-term care). Adjacent offerings include 21 specialty industry programs (cannabis, marine, police indemnity, FTCA gap, government contractors, and others) and HR Consulting services covering virtual HR, recruiting, specialty services, and managed payroll. The healthcare division is described as one of the largest medical liability brokers in the U.S. with over 35 years of experience.

The business model is a standard insurance brokerage commission structure: the firm places coverage with insurance carriers on behalf of clients and earns commissions on policy premiums, producing recurring revenue tied to policy renewals. Pricing is quote-based and risk-assessed rather than tiered. Distribution is consultative and advisor-led, supplemented by digital channels including online quote requests, a Vertafore-backed client portal, and an epaypolicy-powered online bill payment portal. Technology is third-party SaaS-based rather than proprietary; no AI capabilities, proprietary systems, or differentiated technology assets are disclosed.

Name

Clark Mortenson Agency

Legal name

Clark Mortenson Agency

Website

https://clarkmortenson.com

Company type

Private

Founded year

1877

Operating status

Operating

Headcount range

101–250 employees

Short description

Clark Mortenson Agency, operating as the Keene office of Hilb Group, is a full-service insurance brokerage founded in 1877 that places commercial, personal, employee benefits, and specialty coverage for SMBs, employers, and individuals across 31 U.S. states, earning carrier commissions on premiums.

Ownership category

akta.pro rank

Product category

Insurance Brokerage Services

NAICS

Insurance Agencies and Brokerages (524210)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Directors & Officers (D&O) Liability (FSAJADAF)

akta.pro secondary industries

Nonprofit / Social Services BOP (FSAJAFAM), Life & Health Reinsurance Run-off / Legacy Portfolio Management (FSAOAAAJ)

Keywords

• Commercial insurance brokerage
• Personal lines insurance
• Employee benefits consulting
• Medical liability insurance
• Specialty industry programs

Headquarters

HQ city

Keene

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Brokerage Services: The agency operates as an insurance broker earning commissions from insurance carriers for placing coverage for commercial and personal lines customers. Revenue is generated through policy premiums placed with insurance carriers, representing a standard insurance brokerage commission model.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Clark Mortenson Agency is a full-service insurance brokerage placing commercial, personal, employee benefits, and individual health/Medicare coverage with carrier partners. The firm provides tailored specialty programs by industry (healthcare, construction, retail, hospitality, manufacturing, condo/HOA, social services) and supports clients with claims assistance, risk assessment, annual policy review, and compliance support.

Product overview

Clark Mortenson Agency (now Hilb Group Keene) operates as a full-service insurance agency offering a unified portfolio of commercial, personal, and employee benefits insurance products. The core offering includes Commercial Property & Liability coverage paired with industry-specific Specialty Programs (Healthcare, Construction, Retail, Hospitality, Manufacturing, Condo & Homeowner Associations, Social Services) and Employee Benefits packages. Personal insurance products (Home, Auto, Individual Health/Medical) serve individual clients. The agency also provides HR Consulting services. Additional support services include Claims Assistance, Risk Assessment, Annual Policy Review, Compliance Support, and Safety Training. The agency has been in business since 1877 and serves clients across 31 states.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Property & Liability Insurance Comprehensive commercial insurance package covering general liability, professional liability, commercial auto, workers compensation, umbrella, cyber liability, directors & officers, environmental liability, bonds, business income, captives, commercial crime, kidnap & ransom, and terrorism coverage. Targeted at small and mid-sized commercial enterprises across industries.
• Employee Benefits Group employee benefits packages including health and dental insurance, flexible spending accounts, population health management and wellness, group disability, group long-term care, life insurance, benefits consulting, benefits compliance, benefits communication, healthcare captive (InCap), and Taft-Hartley health plans. Designed for employers seeking to attract and retain talent.
• Personal Insurance Personal insurance coverage for individuals and families including home, auto, flood, life, long-term care, Medicare, private client, recreational, renters, umbrella, and valuables & collections insurance.
• Individual Health and Medical Coverage Individual health and medical coverage solutions including Medicare options, life insurance, disability insurance, long-term care planning, and individual health coverage for consumers at various life stages.
• Healthcare Insurance (Specialty Program) Specialized insurance coverage for healthcare organizations including hospitals, physicians, and healthcare groups; the agency claims over 35 years of experience in this vertical and is described as one of the largest medical liability brokers in the U.S.
• Construction Insurance (Specialty Program) Specialized insurance for construction businesses covering job site risks, equipment damage, and liability across general contracting, HVAC, electrical, and other trades.
• Retail Insurance (Specialty Program) Tailored insurance solutions for brick-and-mortar and online retailers covering employment practices, inventory protection, and cyber liability.
• Hospitality Insurance (Specialty Program) Insurance protection for hotels, restaurants, and entertainment venues covering liquor liability, spoilage, cyber threats, and hospitality-specific risks.
• Manufacturing Insurance (Specialty Program) Insurance programs for manufacturers covering product liability, cargo, property, and executive risk, tailored to operations and supply chain needs.
• Condo & Homeowner Associations Insurance (Specialty Program) Insurance solutions tailored for condominium and homeowner associations to maintain safe, well-managed communities.
• Social Services Insurance (Specialty Program) Insurance coverage for social service organizations including hard-to-place risks such as abuse and D&O liability.
• HR Consulting Services Specialized HR consulting services including virtual HR, recruiting, specialty HR services, and managed payroll solutions for employer clients.
• Additional Specialty Programs Additional specialty insurance programs covering cannabis, farms, financial institutions, FTCA gap medical malpractice, government contractors, marine, non-profit, police indemnity, professional services, real estate, technology, trailer dealers, transportation, and wholesale distribution.

Quantifiable outcome

• Over 35 years of healthcare insurance experience with clients nationwide
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Hub International: National insurance brokerage built via roll-up acquisitions of regional agencies, offering commercial P&C, employee benefits, and personal lines across the U.S. — the same playbook Hilb Group pursues with offices like Clark Mortenson Keene.
• Hilb Group: Parent organization and direct platform peer; Hilb Group is a national insurance advisory firm operating dozens of regional agency offices that offer the same multi-line commercial, personal, benefits, and specialty programs Clark Mortenson delivers under the Hilb Group Keene banner.
• USI Insurance Services: Middle-market insurance brokerage with deep specialty practices (including healthcare and construction) and integrated employee benefits — directly comparable to Clark Mortenson's specialty vertical focus and multi-line book.
• Acrisure: Fast-growing, PE-backed insurance brokerage built through aggressive roll-up of regional agencies offering commercial, personal, and benefits products — a structural and strategic analogue to Hilb Group / Clark Mortenson.

Broad incumbents

• Brown & Brown: Large national insurance brokerage offering commercial, personal, benefits, and specialty programs through regional offices — directly comparable to Hilb Group's model and Clark Mortenson's multi-line, multi-state agency operations.
• Lockton Companies: Largest independent insurance brokerage with strong specialty practice groups and a mid-market commercial and benefits focus — overlaps meaningfully with Clark Mortenson's commercial, benefits, and specialty vertical model.
• Marsh McLennan: Largest global insurance broker and risk advisor operating across commercial, reinsurance, and benefits — competes for the same mid-market and healthcare clients that Clark Mortenson serves, with overlapping product breadth.
• Arthur J. Gallagher & Co. Global insurance brokerage and risk management firm with deep specialty practice groups (including healthcare) and a multi-line commercial/personal/benefits offering — closely comparable to Clark Mortenson's healthcare specialty and broader portfolio.

Regional players

• The Rowley Agency: Long-standing New England independent insurance agency offering commercial, personal, and benefits lines — comparable to Clark Mortenson in regional footprint, multi-line offering, and family/independently-operated heritage.
• Cross Insurance: New England-based regional insurance agency offering commercial, personal, and employee benefits across multiple states — a direct geographic and product peer to Clark Mortenson's New England-rooted, multi-state agency model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/clarkmortenson
• Facebookfacebook.com/clarkmortenson
• LinkedInlinkedin.com/company/clark-mortenson-agency---insurance-and-financial-services

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clark Mortenson Agency