Pacific Records Management
Pacific Records Management provides secure offsite records storage, document scanning, certified shredding, and data protection services to healthcare, legal, financial, government, and education clients across California's Central Valley and Reno, Nevada.
- Company typePrivate
- Founded1928
- HeadquartersSacramento, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Pacific Records Management does
Pacific Records Management provides secure offsite records storage, document scanning and imaging, secure shredding, and data protection services to businesses across California's Central Valley and northern Nevada. The company serves approximately 1,200 clients across five core verticals: healthcare (primary), legal, financial services, government, and education. Founded in 1928 and claiming over 150 years of continuous operating history under family ownership, the company holds NAID AAA and PRISM Privacy+ certifications and maintains a Sacramento headquarters with regional offices in Stockton, Modesto, Fresno, and Reno.
The technology platform centers on a proprietary inventory management database that barcode-tracks every file with unique shelf location and full chain-of-custody documentation. Clients access records through a secure web portal that supports inventory browsing, service requests, and retention scheduling, while physical retrieval is delivered by a GPS-tracked, alarmed courier fleet offering same-day, next-day, and two-hour expedited options. Document scanning services incorporate OCR and indexing for digital conversion, and the affiliated Pacific Shredding subsidiary provides NAID AAA-certified destruction with certificates of destruction for compliance documentation.
Revenue is generated across four streams: subscription-based offsite records storage billed monthly based on shelf space utilized, project-based document scanning and imaging, managed data protection services including e-vaulting and media vault storage, and professional services for secure shredding. The go-to-market is sales-led, relying on regional office presence, direct phone outreach, and content marketing through PacBlog, supplemented by promotional offers such as the first two months of archival storage free and a 10% first-order scanning discount. The company is privately held with no disclosed institutional investors or funding events.
Pacific Records Management firmographics
Firmographics- Name
- Pacific Records Management
- Legal name
- Pacific Records
- Website
- https://pacific-records.com
- Company type
- Private
- Founded year
- 1928
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Pacific Records Management provides secure offsite records storage, document scanning, certified shredding, and data protection services to healthcare, legal, financial, government, and education clients across California's Central Valley and Reno, Nevada.
- Ownership category
- akta.pro rank
Pacific Records Management industry classification
Industry- Product category
- Records Management Services
- NAICS
- Libraries and Archives (51921), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Public Warehousing & Storage (4220), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro industry
- Corporate Records Storage (Commercial/Enterprise)Transportation & Logistics/Warehousing & Storage (Cold Chain, Fulfillment, Depots)/Document & Records Storage (Physical Archives)Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody)Transportation & Logistics/Warehousing & Storage (Cold Chain, Fulfillment, Depots)/Document & Records Storage (Physical Archives)Records Digitization & Archiving (Legacy Files, Retention Support)Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Data Entry, Data Processing & Document DigitizationHealthcare & Medical Records Storage (Hospitals, Clinics)Transportation & Logistics/Warehousing & Storage (Cold Chain, Fulfillment, Depots)/Document & Records Storage (Physical Archives)
Keywords
Where Pacific Records Management is headquartered
LocationHeadquarters
- HQ city
- Sacramento
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Pacific Records Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Offsite Records Storage: Monthly recurring fees for secure off-site storage of business records in climate-controlled facilities. Charges based on shelf space utilized rather than flat monthly rates.
- Document Scanning and Imaging: Per-project fees for document scanning, OCR processing, indexing, and digital conversion services. Volume-based pricing with first-order discounts available.
- Data Protection Services: Tape/media rotation, e-vaulting, and archival media storage services for backup media preservation and disaster recovery support.
- Secure Shredding: Document destruction services including scheduled shredding, one-time purges, and mobile shredding, with Certificate of Destruction for compliance documentation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Offsite Records Storage - First 2 Months Free |
| Usage-based | Pay-as-you-go | Document Imaging - 10% First Order Discount |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Pacific Records Management product offering
Product offeringCore offering
Pacific Records Management provides secure off-site records storage, active file storage, and physical records retrieval and delivery for businesses across California's Central Valley. The company also offers document scanning and imaging services, data protection (tape/media rotation, archival media storage, and e-vaulting), and certified secure shredding through its affiliated Pacific Shredding operation. Services are delivered via barcode-tracked inventory systems, climate-controlled facilities, a secure client web portal, and a GPS-tracked delivery fleet.
Product overview
Pacific Records Management offers a unified records and information management platform centered on secure off-site document storage, retrieval, and destruction services. The core offering consists of Offsite Records Storage, Active File Storage, and Records Retrieval & Delivery, supported by Client Web Access for online inventory management. The service portfolio extends through document digitization capabilities (Scan on Demand, Document Scanning & Imaging Projects), data protection solutions (E-Vaulting, The Media Vault, archival storage), and affiliated secure shredding services. The integrated workflow enables clients to store physical records off-site, access them on-demand either physically or digitally, convert paper to searchable digital files, protect backup media, and securely destroy documents at end of lifecycle—all managed through barcode tracking and web-based portals.
Differentiator
Problem solved
Functional benefit
Brands
- Pacific Shredding: Secure document shredding services including scheduled shredding, one-time purge shredding, mobile shredding, and collection containers. NAID AAA Certified shredding services.
Products and services
- Offsite Records Storage Secure off-site storage of business documents in climate-controlled facilities with barcode tracking, inventory management, and 24/7/365 availability. Pricing is based on shelf space utilized. Targeted at businesses requiring long-term archival and active records storage.
- Active File Storage Storage and management service for frequently accessed business documents with individual barcoding, inventory tracking, and rapid retrieval via same-day, next-day, or expedited two-hour delivery options.
- Records Retrieval & Delivery Service enabling quick access to stored business records via secure web portal, with delivery by GPS-tracked alarmed vehicles and electronic receipt confirmation. Supports next-day, same-day, and expedited two-hour delivery.
- Scan on Demand On-demand document scanning service that converts physical records to electronic images and delivers them digitally to authorized requestors when requested.
- Document Scanning & Imaging Projects
Quantifiable outcome
- Reduces in-house storage costs by 70-80% compared to equivalent office space
- +2 more outcomes
Companies that use Pacific Records Management
Customer profileSegments5 records
Ideal customer profiles3 records
Pacific Records Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Pacific Records Management partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Pacific Records Management competitors and assessment
Company assessmentBroad incumbents
- Iron Mountain: The largest North American records and information management company, offering offsite storage, scanning, secure shredding, and data protection across national and global footprints. Directly overlaps with Pacific Records on every product line but at vastly larger scale.
- Shred-it (Stericycle): North American leader in secure information destruction, part of Stericycle. Comparable on the shredding and secure destruction side of Pacific Records' business and a relevant adjacency on storage.
- Recall Holdings: Global records and document management company (now part of Iron Mountain) offering storage, digitization, and secure destruction at international scale. Direct competitor in the records management category.
Direct peers
- Corodata: California-based records storage and shredding provider serving Southern California with the same core offering (offsite storage, scanning, secure destruction). Most direct geographic comparable given overlapping California footprint and similar mid-market vertical focus.
- Crown Records Management: Regional records management company offering offsite storage, document imaging, and secure shredding to regulated industries. Comparable service mix and mid-sized regional operator profile.
- Vital Records Control: Multi-region records management and shredding provider serving healthcare, legal, financial, and government clients. Directly comparable service portfolio and customer verticals.
- Access Information Management: Records and information management provider offering offsite storage, document conversion, and secure destruction with a multi-region footprint. Comparable service mix targeting enterprise and mid-market regulated clients.
- PROSHRED Security: Mobile and on-site document destruction provider with multiple franchise locations across North America. Comparable specifically to Pacific Records' Pacific Shredding affiliate service.
- Cube Records Management: Regional records management provider offering offsite document storage, imaging, and shredding to similar regulated verticals. Comparable regional operator profile to Pacific Records.
Others
- O'Neil Software: Provider of records management software (RMS) used by Pacific Records (visible in client portal URL) and many similar operators. Enabling technology peer rather than a competitor.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Pacific Records Management social profiles
Digital presencePacific Records Management compliance and trust
Trust signalCompliance2 records
Pacific Records Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Pacific Records Management leadership team
Management profileNumber of profiles
Profiles1 record
Pacific Records Management subsidiaries and ownership
Company hierarchySubsidiaries1 record
Pacific Records Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Pacific Records Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Pacific Records Management
What does Pacific Records Management do?
Pacific Records Management provides secure off-site records storage, active file storage, and physical records retrieval and delivery for businesses across California's Central Valley. The company also offers document scanning and imaging services, data protection (tape/media rotation, archival media storage, and e-vaulting), and certified secure shredding through its affiliated Pacific Shredding operation. Services are delivered via barcode-tracked inventory systems, climate-controlled facilities, a secure client web portal, and a GPS-tracked delivery fleet.
Is Pacific Records Management a public or private company?
Pacific Records Management is a private company. It is classified as family owned and is currently operating.
When was Pacific Records Management founded?
Pacific Records Management was founded in 1928. It employs 11 to 50 people.
Where is Pacific Records Management based?
Pacific Records Management is headquartered in Sacramento, United States, in the North America region.
How does Pacific Records Management make money?
Four revenue lines are on record. Offsite Records Storage is the primary driver. The others are document Scanning and Imaging, data Protection Services and secure Shredding.
Who are Pacific Records Management's main competitors?
Broad incumbents on record are Iron Mountain, Shred-it (Stericycle) and Recall Holdings. Direct peers are Corodata, Crown Records Management, Vital Records Control, Access Information Management, PROSHRED Security and Cube Records Management. O'Neil Software is listed as an others.
Does Pacific Records Management have an API?
No public API is recorded for Pacific Records Management.
What industry is Pacific Records Management in?
Pacific Records Management's product category is Records Management Services. Its primary akta.pro industry code is TLALALAA, Corporate Records Storage (Commercial/Enterprise), with a secondary code of TLALALAI, Secure & Vital Records Storage (Fireproof, Disaster-Recovery, Chain-of-Custody). Its NAICS code is 51921 and its SIC code is 4220.