Re-Quest
Re-Quest, Inc. is a US-based managed services and IT consulting firm, founded in 2003 and headquartered in Naperville, Illinois, providing 24x7 database administration, Oracle Engineered Systems, IFS, and Oracle licensing advisory services to enterprise clients via 100% onshore W2 delivery.
- Company typePrivate
- Founded2003
- HeadquartersNaperville, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Re-Quest does
Re-Quest, Inc. is a privately held, US-based managed services and IT consulting firm founded in 2003 and headquartered in Naperville, Illinois. The company specializes in 24x7 remote database administration and managed services for Oracle, Microsoft SQL Server, MySQL, and IFS application environments, delivered entirely through a 100% onshore US W2 employee model with an average of 15 years of technical staff experience. Its service portfolio is organized across four pillars: Strategic Services (IT strategy, reference architectures, HA/DR/business continuity planning, cloud readiness), System Integration (SQL Server, Oracle Database and Middleware, Oracle Engineered Systems including Exadata, ODA, ZFS Storage, and ZDLRA, IFS, and Cloud Services), Managed Services (Remote DBA, IFS Managed Services, Oracle Engineered Systems Management, Cloud Managed Services), and Oracle License Services covering compliance, ULA advisory, and audit support. The company's "Architect-to-Manage" methodology is intended to ensure that architectures designed by Re-Quest remain operationally manageable under its ongoing managed services contracts.
Re-Quest monetizes through a mix of recurring managed services contracts (annual billing tied to environment complexity and SLA scope), project-based professional services for system integration and migration work, and Oracle licensing advisory engagements. Pricing is custom-quoted rather than published; the company does not disclose rates, tiering, or contract minimums. Go-to-market combines enterprise consultative field sales with channel-driven demand from strategic vendor partnerships, including Oracle (Platinum Partner and longest-tenured Oracle partner in Central US), IFS (Strategic North American Technology Partner), Microsoft, DBVisit, and VEEAM.
The company primarily serves enterprise customers across North America using a horizontal, use-case-based segmentation approach spanning Enterprise Database Customers, IFS Application Customers, Oracle Licensing Customers, and Cloud Migration Customers. Notable brand signals include three consecutive CRN MSP 500 listings (2024, 2025, 2026), a "#1 IT Vendor in Customer Satisfaction" customer-voted recognition, and a stated 100% client referenceability commitment. No revenue, headcount, or ownership details beyond founder/CEO Ron Zapar are publicly disclosed, and there is no record of external funding, M&A, or institutional investment in the available data.
Re-Quest firmographics
Firmographics- Name
- Re-Quest
- Legal name
- Re-Quest, Inc.
- Website
- https://re-questinc.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Re-Quest, Inc. is a US-based managed services and IT consulting firm, founded in 2003 and headquartered in Naperville, Illinois, providing 24x7 database administration, Oracle Engineered Systems, IFS, and Oracle licensing advisory services to enterprise clients via 100% onshore W2 delivery.
- Ownership category
- akta.pro rank
Re-Quest industry classification
Industry- Product category
- Database Managed Services
- NAICS
- Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Database Tools & Ecosystem (Replication, Backup/Recovery, HA/DR, Monitoring) (HDAEAAAO)
- akta.pro secondary industries
- Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH), Cloud Migration & Rehosting (Lift-and-Shift) (BPAEACAB), Application Maintenance & Support (AMS) (BPAEAFAC)
Keywords
Where Re-Quest is headquartered
LocationHeadquarters
- HQ city
- Naperville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Re-Quest business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Managed Services: Recurring managed services contracts providing 24x7 database monitoring, administration, and support for Oracle, SQL Server, MySQL, and IFS environments. Includes Remote DBA services, Oracle Engineered Systems management, IFS Managed Services, and Cloud Managed Services.
- Professional Services / System Integration: Project-based services including IT strategy consulting, enterprise architecture, implementation, migration, upgrade, and system integration projects.
- Oracle License Services: Oracle licensing advisory services including license reviews, compliance audits, ULA advisory, support renewal oversight, and license managed services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Managed Services contracts are custom-quoted based on environment complexity, number of databases, and required service levels. |
| Other | Multi-year contract | Oracle License Services are scoped and quoted based on environment assessment requirements. |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels3 records
Re-Quest product offering
Product offeringCore offering
Re-Quest provides remote DBA managed services, Oracle license advisory, and IT system integration for organizations running Oracle, Microsoft SQL Server, MySQL, and IFS enterprise applications. Its offerings combine ongoing database administration with project-based consulting such as high-availability and disaster recovery architecture design, cloud readiness, and enterprise reference architecture work. The company differentiates itself with 100% US-based W2 employees and Oracle Platinum Partner status, supporting long-term managed engagements rather than one-time product sales.
Product overview
Re-Quest is a managed services provider offering a portfolio of interconnected database and IT services organized across four main areas: Strategic Services (IT Strategy, Reference Architectures, HA/DR Planning, Cloud Readiness), System Integration (Microsoft SQL Server, Oracle Database and Middleware, Oracle Engineered Systems, IFS, and Cloud implementation services), Remote DBA and Managed Services (24x7 monitoring, DBA support, performance management across SQL Server, Oracle, and MySQL), and License Services (Oracle license compliance and advisory). The company's core differentiation is its "Architect to Manage" methodology, providing continuity from architecture decisions through ongoing managed services, with expertise in Oracle Engineered Systems (ODA, Exadata, ZFS, ZDLRA) and SQL Server platforms. All delivery is performed by 100% onshore, W2 employee resources with 15-year average experience.
Differentiator
Problem solved
Functional benefit
Products and services
- Remote DBA Managed Services Ongoing remote database administration delivered to enterprise customers running Oracle, SQL Server, MySQL, and related database environments, providing day-to-day operational coverage and expertise.
- Oracle License Services Advisory and support services that help organizations navigate Oracle licensing requirements, optimize license usage, and manage compliance exposure.
- IFS Managed Services Managed support for organizations running IFS enterprise applications, providing ongoing administration and integration assistance.
- Oracle Engineered Systems Management Specialized management services for Oracle Engineered Systems environments, including administration and optimization of integrated Oracle hardware and software stacks.
- Cloud Managed Services Managed cloud operations services supporting customer cloud and hybrid environments, focused on database workloads and cloud migrations.
- IT Strategy Consulting Consulting engagements that help customers define IT strategy and roadmap, particularly around database, Oracle, and cloud initiatives.
- Enterprise Reference Architecture Design Design of enterprise reference architectures for database and application environments, providing customers with standardized blueprints for new deployments.
- High-Availability and Disaster Recovery Architecture Design Architecture design services for high-availability and disaster recovery solutions across Oracle and database environments, supporting business continuity requirements.
- Cloud Readiness Assistance Advisory and hands-on assistance to help customers assess and prepare existing database and application environments for migration to cloud.
- Environment Assessment Assessment services that evaluate the current state of customer database, Oracle, or IFS environments to identify risks, optimization opportunities, and improvement areas.
Quantifiable outcome
- Saved customers hundreds of millions of dollars of revenue loss through HA/DR/Business Continuity architectures
- +1 more outcomes
Companies that use Re-Quest
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
Re-Quest technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
Re-Quest partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- OraclecoreOracle Platinum Partner and Hardware/Software partner. Longest tenured Oracle partner in Central US. Re-Quest works with Oracle Product Development and Product Management to provide best practices guidance. Provides architecture, implementation, and management services for Oracle Engineered Systems including Exadata, Oracle Database Appliance, ZFS Storage, and ZDLRA. Also provides Oracle license advisory and compliance services.
- IFScoreRe-Quest is recognized as IFS' Strategic North American technology partner. Provides database and middleware architecture, implementation, support, performance tuning, and Remote Managed Services to IFS customers across North America. As an IFS Authorized Services Partner, Re-Quest can reach back into IFS for best practices guidance and expedited issue resolution.
- MicrosoftcoreMicrosoft technology partner for SQL Server services. Re-Quest architects, implements, and manages SQL Server environments, including high availability solutions (Always-On, Clustering, Mirroring), SSIS, and SSRS. SQL Server is the most supported database platform by Re-Quest.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Re-Quest competitors and assessment
Company assessmentDirect peers
- Datavail: Datavail is a database managed services and consulting firm specializing in Oracle, SQL Server, MySQL, and PostgreSQL support. It directly competes with Re-Quest in remote DBA services, database administration, and enterprise data platform management for US enterprise customers.
- The Pythian Group: Pythian is a managed data services and database consulting firm with deep Oracle and open-source database expertise. It competes head-to-head with Re-Quest in remote DBA, cloud data migration, and database managed services for Oracle and SQL Server environments.
- Apps Associates: Apps Associates is an Oracle-focused systems integrator and managed services provider with expertise in Oracle ERP, EPM, Database, and analytics. It directly competes with Re-Quest in Oracle Database managed services, cloud migration, and Oracle Engineered Systems implementations.
- Miro Consulting: Miro Consulting specializes in Oracle, SAP, and Microsoft licensing audits and advisory services. It competes with Re-Quest's Oracle License Services line, offering license compliance reviews, audit defense, and ULA advisory to enterprise customers.
- NaviLogic: NaviLogic is an IFS-focused consulting and managed services provider serving North American IFS customers with application and database support. It is a direct peer of Re-Quest in the IFS ecosystem, providing similar application and database managed services.
Broad incumbents
- Navisite: Navisite (an Accenture company) is a managed cloud services provider delivering database, application, and infrastructure managed services to enterprise customers. It overlaps with Re-Quest's Remote DBA and Cloud Managed Services offerings at a broader portfolio level.
- Rackspace Technology: Rackspace Technology is a broad managed cloud and database services provider serving enterprise customers across multiple platforms. It overlaps with Re-Quest in Remote DBA, multi-cloud managed services, and cloud migration services but operates at significantly larger scale.
- Slalom Consulting: Slalom is a major IT consulting firm delivering cloud, data, and digital transformation services. It competes with Re-Quest in cloud migration and enterprise architecture advisory, though at significantly broader portfolio and scale.
- Perficient: Perficient is a digital consultancy providing enterprise application, data, and cloud services including Oracle and Microsoft platform expertise. It competes with Re-Quest in Oracle systems integration and cloud readiness advisory with a much broader service portfolio.
Emerging players
- Accordion Partners: Accordion is a financial and technology consulting firm providing data, analytics, and managed services to CFOs and finance leaders. It overlaps with Re-Quest in managed services and Oracle/ERP-related advisory but focuses more on the finance transformation use case.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Re-Quest social profiles
Digital presenceRe-Quest financial estimates
Financial estimateRevenue estimate
Valuation estimate
Re-Quest leadership team
Management profileNumber of profiles
Profiles1 record
Re-Quest funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Re-Quest M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Re-Quest
What does Re-Quest do?
Re-Quest provides remote DBA managed services, Oracle license advisory, and IT system integration for organizations running Oracle, Microsoft SQL Server, MySQL, and IFS enterprise applications. Its offerings combine ongoing database administration with project-based consulting such as high-availability and disaster recovery architecture design, cloud readiness, and enterprise reference architecture work. The company differentiates itself with 100% US-based W2 employees and Oracle Platinum Partner status, supporting long-term managed engagements rather than one-time product sales.
Is Re-Quest a public or private company?
Re-Quest is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Re-Quest founded?
Re-Quest was founded in 2003. It employs 11 to 50 people.
Where is Re-Quest based?
Re-Quest is headquartered in Naperville, United States, in the North America region.
How does Re-Quest make money?
Three revenue lines are on record. Managed Services are the primary driver. The others are professional Services / System Integration and oracle License Services.
Who are Re-Quest's main competitors?
Direct peers on record are Datavail, The Pythian Group, Apps Associates, Miro Consulting and NaviLogic. Broad incumbents are Navisite, Rackspace Technology, Slalom Consulting and Perficient. Accordion Partners is listed as an emerging player.
Does Re-Quest have an API?
No public API is recorded for Re-Quest.
What industry is Re-Quest in?
Re-Quest's product category is Database Managed Services. Its primary akta.pro industry code is HDAEAAAO, Database Tools & Ecosystem (Replication, Backup/Recovery, HA/DR, Monitoring), with a secondary code of BPAEABAH, Backup, Disaster Recovery & Business Continuity (BCDR) Services. Its NAICS code is 5415 and its SIC code is 7373.