What Osiris IT does

Osiris IT Services Ltd is a privately-held UK managed IT services provider headquartered at White Lodge Business Park, Norwich, founded in 2010. The company delivers an integrated portfolio organized around four pillars: Managed IT Support (24/7 monitoring and proactive infrastructure management delivered on a monthly subscription), IT Consultancy (technology strategy, infrastructure review, digital transformation, operational risk, and virtual PMO), IT Procurement (hardware sourcing, software licensing, device imaging, lifecycle management, and warranty/RMA handling), and Cyber Security Services. The cyber security offering is the most granular, spanning protection (managed endpoint, firewall, cloud and identity protection, vulnerability management, application and device control), detection (MDR, XDR, email threat, network threat, insider threat, cloud security monitoring), response (incident response, eDiscovery), assurance (IASME Cyber Essentials, IASME Cyber Assurance, Quality Principles, NHS DSP Toolkit, ISO 27001 readiness), training, and advisory. The underlying technology stack is built predominantly on third-party platforms: Microsoft 365, Azure, Google Workspace, FortiGate and HP Aruba firewalls, and security platforms delivering SIEM, EDR, XDR, and MDR capabilities; AI features (correlation in XDR, behavioral analysis in email threat detection) are inherited from these vendor platforms rather than developed in-house. Customer segments are packaged into three branded verticals — Charity Connect for charities and non-profits, EduCare for schools, and Enterprise Assist for commercial businesses — each with tailored pricing, compliance frameworks, and vendor discount access (Microsoft 365 nonprofit, Google for Nonprofits). The company also operates Plug The Gap, a social enterprise sub-brand focused on digital inclusion.

The business model is primarily recurring managed services revenue with professional services and hardware/software resale as secondary streams, marketed through a sales-led direct outreach motion (phone, email, free IT assessments) and supported by local SEO and content marketing. The firm holds several differentiating accreditations: official IASME Cyber Essentials Certification Body, IASME Cyber Assurance and Quality Principles assessor, Microsoft Partner, and Apple Authorised Reseller. Its claimed footprint is 200+ customers, 5,000+ supported users, and a 99.9% uptime guarantee, with delivery concentrated in Norwich, Norfolk, East Anglia, and Cambridgeshire while claiming UK-wide reach. No funding rounds, acquisitions, executive leadership changes, or revenue figures are disclosed in available data; the firm appears founder/owner-operated with no external investors identified.

Name

Osiris IT

Legal name

Osiris IT Services Ltd

Website

https://osirisit.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Osiris IT is a UK-based managed IT services provider offering managed support, IT consultancy, procurement, and cyber security to 200+ SMB and nonprofit customers across East Anglia and broader UK markets since 2010.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Other Computer Related Services (541519)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)

akta.pro secondary industries

Strategy & IT Advisory (BPAEAAAA), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• Managed IT services
• Cyber security solutions
• IT consultancy services
• IT procurement
• Cloud computing services

Headquarters

HQ city

Norwich

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Support Services: Recurring monthly managed IT support services with 24/7 monitoring and proactive support. Delivered at one monthly cost covering comprehensive IT management solutions.
2. IT Consultancy: Strategic technology planning and advisory services including technology strategy, infrastructure review, operational risk, digital transformation, and project management
3. IT Procurement: Hardware and software sourcing with device imaging, configuration, lifecycle management, and warranty handling services
4. Cyber Security Services: Comprehensive security solutions including assurance, detection, protection, response, training, and advisory services. Includes Cyber Essentials certification body services.
5. Procurement Advisory: IT procurement advisory services including vendor management, cost optimisation analysis, and process optimisation

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Osiris IT delivers managed IT support, IT consultancy, IT procurement, and cyber security services to UK businesses under a "One Monthly Cost" subscription model. The portfolio is organised around four core service pillars and three vertical programmes: Charity Connect (charities and non-profits), EduCare (schools and education), and Enterprise Assist (commercial businesses). The company is an official IASME-accredited Cyber Essentials Certification Body.

Product overview

Osiris IT is a managed IT services provider offering an integrated portfolio of technology solutions centered on four core service pillars: Managed IT Support (24/7 monitoring and proactive infrastructure management), IT Consultancy (strategic technology planning and advisory), IT Procurement (hardware/software sourcing and lifecycle management), and Cyber Security Services (protection, detection, response, and training). The portfolio includes specialized sector offerings such as Charity Connect for non-profits and Schools & Education IT for educational institutions. Cloud Platforms service extends Microsoft 365 and Azure implementation and management capabilities. The cyber security suite includes specialized modules like Managed Detection & Response (MDR), Extended Detection & Response (XDR), Email Threat Detection, Network Threat Monitoring, Insider Threat Monitoring, Cloud Security Monitoring, Managed Endpoint Protection, Firewall & Network Protection, Vulnerability Management, Application & Device Control, Secure by Design, Incident Response, eDiscovery, and Cyber Security Training. As an official IASME Cyber Essentials Certification Body, they also provide Cyber Assurance Services including IASME Cyber Assurance, Quality Principles Certification, NHS Digital Toolkit Support, Regulatory Alignment, and Assessment & Auditing. The consultancy offerings include Technology Strategy & Roadmapping, Infrastructure Review, Operational Risk & IT Governance, Digital Transformation, Virtual PMO, and Cloud Productivity Solutions. Procurement-related services include Hardware Sourcing, Software Licensing, Device Imaging, Lifecycle & Asset Management, Warranty & RMA Handling, and Procurement Advisory. A social enterprise initiative called Plug The Gap addresses digital inclusion.

Differentiator

Problem solved

Functional benefit

Brands

• Charity Connect: Dedicated IT support programme for charities and non-profits, offering special charity rates, fundraising compliance, and donor data protection.
• EduCare
• Enterprise Assist
• Plug The Gap

Products and services

• Managed IT Support 24/7 monitoring and proactive support for technology infrastructure, including network monitoring, system maintenance, and help desk support delivered to UK businesses under a monthly subscription model with a 99.9% uptime guarantee.
• IT Consultancy Strategic technology planning and advisory services aligning IT investments with business objectives, covering technology strategy, infrastructure review, operational risk/IT governance, digital transformation, and Virtual PMO services.
• IT Procurement Hardware and software sourcing with vendor management and lifecycle support, covering desktops, laptops, servers, networking equipment, software licensing, device imaging, and warranty/RMA handling.
• Cyber Security Services Comprehensive security solutions covering cyber assurance, detection (MDR/XDR/SIEM/email/network/insider/cloud monitoring), protection (managed endpoint, firewall, identity, vulnerability management), incident response, eDiscovery, security awareness training, and strategic advisory.
• Cloud Platforms Planning, migration, and optimisation of Microsoft 365, Azure, Google Workspace, and hybrid cloud environments with 99.9% cloud uptime guarantee, licensing guidance, and cost optimisation.
• Charity Connect Specialised IT support programme for UK charities and non-profits providing cost-effective managed IT solutions, special charity rates through Microsoft 365 nonprofit and Google for Nonprofits programmes, fundraising compliance, donor data protection, and volunteer management system support.
• Schools & Education IT (EduCare) Safe, reliable IT solutions for UK schools and educational institutions covering child safety online, GDPR compliance for schools, secure device management, learning platforms, and protected technology infrastructure.
• Enterprise Assist (Commercial IT Support) Enterprise-grade IT solutions for UK commercial businesses of all sizes offering flexible contracts, scalable infrastructure, 24/7 monitoring, cyber security protection, and enterprise-ready systems.
• Cyber Essentials Certification Government-backed Cyber Essentials certification delivered as an Official IASME-accredited Certification Body, providing gap analysis through official certification to enable winning government contracts and lowering insurance premiums.
• Plug The Gap (Social Enterprise) Social enterprise dedicated to closing the digital divide by providing equipment, training, and knowledge to individuals or organisations lacking access to technology and the internet, enabling safe and confident digital participation.

Quantifiable outcome

• 99.9% service uptime guarantee
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• MicrosoftcoreTechnology or IntegrationMicrosoft Partner providing Microsoft 365, Azure, and related Microsoft solutions. Offers Microsoft 365 nonprofit programs and charity-specific discounts through this partnership.
• ApplecoreChannel Partner/ Reseller/ DistributorApple Authorised Reseller providing Apple hardware and solutions to clients.
• Google for NonprofitssupportingTechnology or IntegrationProvides access to Google Workspace and Google for Nonprofits programmes with charity-specific discounts and grants.
• IASMEcoreTechnology or IntegrationOfficial IASME-accredited Cyber Essentials Certification Body. Guides businesses through Cyber Essentials certification process from gap analysis to official certification.
• FortiGatesupportingTechnology or IntegrationEnterprise-grade firewall solutions deployed for network security protection.
• HP ArubasupportingTechnology or IntegrationEnterprise-grade networking equipment including switches, routers, and wireless systems.

Scale indicators7 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• BlueChip IT: UK managed IT services provider offering IT support, cloud and cyber security to growing businesses. Comparable SME-focused managed service model.
• ramsac: UK managed IT services and support provider based in the South East, offering 24/7 helpdesk, managed security, cloud and consultancy to SMEs. Directly comparable in size, service mix and target market to Osiris IT.
• Littlefish: UK managed IT services and cyber security provider supporting mid-market and enterprise customers with helpdesk, cloud and managed detection. Closely mirrors Osiris IT's managed service plus cyber security positioning.
• Celerity IT: UK managed IT services and cyber security provider delivering 24/7 support, cloud and security services to UK organisations. Directly comparable in scale and service portfolio.
• Netstar UK: UK IT support and managed services provider focused on SMEs, with helpdesk, cloud and security offerings. Similar target customer profile and managed service model.
• Infinity Group: UK managed IT and cyber security provider serving SME and mid-market clients with managed support, cloud and security services. Directly comparable managed services offering.

Broad incumbents

• Apogee Corporation: Larger UK managed services and print/document technology provider offering managed IT, cloud and security to mid-market and enterprise. Broader portfolio but overlapping core managed service capability.
• Trustmarque: Established UK IT services and solutions provider delivering managed services, licensing and cloud to public sector and enterprise. Larger-scale incumbent offering overlapping managed IT and cyber capability.
• Softcat: Major UK IT infrastructure provider listed on the London Stock Exchange, offering managed services, cyber security and licensing across all customer segments. Broad incumbent with significant overlap in managed IT and cyber.

Emerging players

• Cyber Tec Security: UK-based Cyber Essentials Certification Body and cyber security specialist focusing on certification, training and managed security. Comparable IASME-aligned certification body status and cyber security focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Osiris IT