What Red Matter does

Red Matter is a UK-based, privately held technology vendor founded in 2013 that develops Value Added Services (VAS) for mobile network operators (MNOs), mobile virtual network operators (MVNOs), and fixed-line telcos worldwide. Its core products—Mobile Voice Recording, Call Control, and CRM Integration—are delivered as cloud-based, network-resident voice applications that operators can enable within weeks rather than months, addressing the industry's need to drive customer acquisition, reduce churn, and grow ARPU at a time when airtime revenues are declining.

The platform is built around a modular, load-balanced cloud architecture distributed across data centres on four continents, with a marketed 99.999% carrier-grade SLA. Technology differentiators include network specialisation (voice services that embed inside operator networks), integration/interoperability with CRM platforms, and configurability through a modular design. The founding technical team—CEO Neil Hammerton, CTO Neil Burgess, and CTA Jim Page—previously co-founded Email Systems (acquired in 2007) and Natterbox (founded 2009), bringing domain depth in cloud delivery, telecom-grade infrastructure, and compliance-led service design.

Red Matter monetises through a direct enterprise sales motion to telecom operators globally, generating revenue via subscription or licensing-based deployment of its VAS platform. Operators pay recurring fees to enable network-based voice services for their subscriber bases; no public pricing tiers, customer logos, revenue figures, funding rounds, or institutional investors are disclosed. Marketing presence is limited to a corporate website with no disclosed digital, social, or event channels beyond a single UK headquarters line.

Name

Red Matter

Legal name

Red Matter

Website

https://redmatter.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Red Matter is a UK-based technology vendor that develops cloud-based Value Added Services—Mobile Voice Recording, Call Control, and CRM Integration—for mobile network operators, mobile virtual network operators, and fixed-line telcos worldwide.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Value Added Services for Telecom Operators: Red Matter provides scalable, resilient technology that drives customer acquisition and reduces churn through network-based voice services. The company offers voice services such as Mobile Voice Recording, Call Control, and CRM integration to MNOs, MVNOs, and Telcos. Revenue appears to come from licensing or subscription-based deployment of these value added services to operators, with the company positioning these services as high-margin additions that grow revenue alongside existing airtime offerings.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Red Matter is a technology vendor that develops Value Added Services for mobile and fixed line operators. The company provides scalable, cloud-based, network-based voice services and applications including Mobile Voice Recording, Call Control, and CRM integration, enabling MNOs, MVNOs and Telcos to deploy differentiated offerings within weeks rather than months.

Product overview

Red Matter offers a unified platform of Value Added Services for MNOs, MVNOs, and Telcos. The core offerings include Mobile Voice Recording (network-based call recording), Call Control (call management functionality), and CRM Integration (connecting voice with business platforms). These services are designed to be deployed within weeks through cloud-based delivery, enabling operators to drive customer acquisition and reduce churn while adding value to traditional voice services.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Voice Recording
• Call Control

Quantifiable outcome

• Services enabled within weeks not months
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Alepo: Alepo provides telecom VAS platforms (policy, charging, BSS, digital VAS) for MNOs, MVNOs and ISPs worldwide. Directly comparable to Red Matter in target customer (telecom operators) and VAS product category, though Alepo's portfolio is broader on the BSS/policy side.
• Sansay: Sansay supplies network-based voice services including call recording, session border controllers, and routing platforms to carriers and operators globally. Highly comparable to Red Matter's voice-centric VAS focus, particularly in call recording.
• Optiva (formerly Redknee): Optiva provides BSS and VAS solutions (including messaging, charging, and digital services) for telecom operators. Comparable as a specialist VAS vendor targeting MNOs and MVNOs, similar in scale profile to Red Matter.
• Cataleya: Cataleya provides network intelligence, session border controllers, and wholesale voice VAS to carriers globally. Comparable to Red Matter in voice-centric carrier services and global operator go-to-market.

Broad incumbents

• Mavenir: Mavenir is a major end-to-end network software vendor offering VAS, RCS, messaging, and core network functions to MNOs globally. Overlaps with Red Matter's voice VAS and network-based delivery model but operates at much broader scale and scope.
• NetCracker Technology: NetCracker (a NEC company) provides large-scale BSS/OSS and digital VAS solutions to major telcos. Overlaps with Red Matter in telecom operator customer base and VAS category, but operates at much larger deal size and broader portfolio.
• Amdocs (incl. former Comverse VAS): Amdocs is a global telecom software incumbent offering BSS, OSS, and VAS to tier-1 operators, including legacy Comverse VAS products. Comparable customer segment and VAS product overlap with Red Matter, but vastly larger scale and bundled offerings.
• Openet: Openet provides BSS, charging, and digital VAS platforms to telecom operators. Comparable to Red Matter in operator VAS focus, though Openet's portfolio is broader and tilted toward large tier-1 operators.

Emerging players

• TeleStax: TeleStax delivers open-source communications platform-as-a-service (CPaaS) and telecom VAS infrastructure to operators and developers. Comparable to Red Matter in network-based voice services and operator focus, with a smaller, emerging-stage footprint.

Others

• Natterbox: Natterbox is a cloud telephony and voice services company co-founded by the same three Red Matter founders. Thematically comparable as a sister venture in cloud-based voice communications, but targets enterprises rather than telecom operators, so not a direct competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/redmatter-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Red Matter