The Pied Piper Exterminators
The Pied Piper Exterminators is a family-owned pest control company founded in 1935, serving residential, commercial, and tree/garden customers across the Greater Bay Area and Northern California via three branch offices and subscription-based maintenance plans.
- Company typePrivate
- Founded1935
- HeadquartersScotts Valley, United States
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What The Pied Piper Exterminators does
The Pied Piper Exterminators, Inc. is a family-owned pest control company founded in 1935 and headquartered in Scotts Valley, California. The company operates three staffed branch offices — corporate in Scotts Valley, San Jose (991 Lonus St.), and Watsonville/Freedom (210 Airport Blvd.) — serving residential, commercial, and tree & garden customers across the Greater Bay Area and Northern California. Service offerings include residential pest control (ants, cockroaches, spiders, bed bugs, rodents, fleas, and 18+ identified pests), commercial pest control for office buildings, schools, restaurants, apartments, and homeowners associations, and tree, lawn, and garden care including power spraying, injection treatments, and fruit elimination. The company maintains regulatory affiliations with the Pest Control Operators of California (PCOC), the Department of Pesticide Regulation (DPR), and the Structural Pest Control Board.
The company's operations are built on a custom Pied Piper iPad application used by service technicians for real-time office communication, automated time-stamped invoicing, and per-account customization, paired with mobile printers and fully encrypted payment processing. A customer-facing mobile application is available on iOS and Android for viewing service history, scheduling, and payments, and the website integrates SnapEngage live chat and a Virtual Merchant (Elavon) online payment portal.
Revenue is generated primarily through recurring subscription maintenance plans (monthly from $55.50, bi-monthly from $82.50) with year-round guarantees and free interim treatments, supplemented by one-time services carrying a 30-day guarantee, tree & garden care, and auto-payment transaction fees. Go-to-market is sales-led, driven by toll-free phone (1-800-834-4034), local phone, branch walk-ins, website contact forms, and a $80 customer referral credit program; industry affiliations and customer testimonials serve as the primary credibility mechanisms.
The Pied Piper Exterminators firmographics
Firmographics- Name
- The Pied Piper Exterminators
- Legal name
- The Pied Piper Exterminators, Inc.
- Website
- https://thepiedpiper.com
- Company type
- Private
- Founded year
- 1935
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The Pied Piper Exterminators is a family-owned pest control company founded in 1935, serving residential, commercial, and tree/garden customers across the Greater Bay Area and Northern California via three branch offices and subscription-based maintenance plans.
- Ownership category
- akta.pro rank
The Pied Piper Exterminators industry classification
Industry- Product category
- Pest Control Services
- NAICS
- Exterminating and Pest Control Services (561710), Exterminating and Pest Control Services (56171)
- SIC
- Agricultural Chemicals (2870)
- akta.pro primary industry
- Sanitation, Monitoring & Trap/Station Programs (General) (HSAMAAAH)
- akta.pro secondary industries
- Stinging Insect Control (Wasps, Hornets, Yellowjackets) (HSAIANAE), Stinging Insect Control (Wasps, Hornets, Yellowjackets, Bees) (HSAMAAAB)
Keywords
Where The Pied Piper Exterminators is headquartered
LocationHeadquarters
- HQ city
- Scotts Valley
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
The Pied Piper Exterminators business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Recurring Maintenance Plans: Monthly and bi-monthly service plans that provide ongoing pest control with guaranteed service. Customers on maintenance plans receive year-round guaranteed service and free additional treatments between regular services.
- One-Time Services: One-time pest control services with a 30-day guarantee. Suitable for immediate pest problems.
- Tree & Garden Care Services: Lawn, tree, and garden care including power spraying, injection techniques, and fruit elimination services.
- Auto Payment Processing: Automatic payment processing when customers place credit or debit card on file, with payment processed when service is completed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Monthly plans starting at $55.50 |
| Subscription | Monthly | Bi-monthly plans starting at $82.50 |
| One time/ perpetual license | Pay-as-you-go | One-time service with 30-day guarantee |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
The Pied Piper Exterminators product offering
Product offeringCore offering
The Pied Piper Exterminators provides professional pest control services to residential and commercial customers throughout the Greater Bay Area and Northern California. Core offerings include residential pest control, commercial pest control, and tree and garden care, delivered through scheduled maintenance programs or one-time treatments with a satisfaction guarantee. Field operations are supported by a custom iPad-based mobile application and encrypted auto-payment processing.
Product overview
The Pied Piper Exterminators offers a unified pest control service portfolio consisting of residential and commercial pest control as well as tree and garden care as core service offerings. The company supplements these with customer-facing digital tools including a Mobile App for iOS and Android enabling account management and payments, an Online Payment system, and a Pest ID educational resource. An internal service technology platform with custom iPad applications supports technician operations with real-time communication and automated invoicing.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Pest Control
Companies that use The Pied Piper Exterminators
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
The Pied Piper Exterminators technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
The Pied Piper Exterminators partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Pest Control Operators of California (PCOC)coreNon-profit trade association that has served the business and educational needs of pest control operators for over 60 years. PCOC keeps members up-to-date on new materials, procedures, laws and precautions, and works closely with the state's Structural Pest Control Board and Department of Pesticide Regulation.
- Department of Pesticide Regulation (DPR)coreState regulatory agency with mission to protect human health and the environment by regulating pesticide sales and use, and by fostering reduced-risk pest management.
- Structural Pest Control BoardcoreState regulatory board whose highest priority is to protect and benefit the public by regulating the pest control industry.
Scale indicators2 records
Recent moves5 records
Expansion highlights4 records
The Pied Piper Exterminators competitors and assessment
Company assessmentDirect peers
- Clark Pest Control: California-based regional pest control operator with a long family-owned heritage serving residential and commercial customers across Northern and Central California. Directly comparable on geography, customer mix, and service portfolio including recurring maintenance plans.
- Truly Nolen Pest Control: Large multi-regional pest control company with a distinctive brand identity offering residential and commercial pest management, including recurring service plans. Comparable on service offerings and subscription-style revenue model.
- Massey Services: Privately held pest, termite, and landscape services provider with a strong recurring-service subscription model. Highly comparable on residential/commercial mix, recurring maintenance plans, and inclusion of tree and lawn care as an adjacent service.
Broad incumbents
- Terminix: National pest control leader owned by Rentokil Initial, offering residential and commercial pest, termite, and wildlife services with subscription-style plans. Serves as the dominant scale competitor that regional operators like Pied Piper must compete against on brand and pricing.
- Orkin: Rollins-owned national pest control giant operating across the U.S. with residential, commercial, and integrated pest management programs. Comparable service lines and target customers, but vastly larger scale and brand reach.
- Rentokil Initial plc: Global pest control and hygiene services conglomerate whose North American brands (Rentokil, Terminix, Western) compete directly with Pied Piper for commercial accounts. Provides the strategic context and consolidator benchmark for any regional operator.
Regional players
- Western Exterminator (Rentokil): U.S. brand within the Rentokil Initial family historically serving West Coast and Western U.S. markets with residential and commercial pest control. Comparable service catalog; competes in parts of Pied Piper's footprint.
- Dewey Pest Control: Family-owned regional pest control operator in the Western U.S. with recurring service plans and residential/commercial coverage. Comparable on family-owned heritage and recurring subscription model.
- HomeShield Pest Control: California-based pest and rodent control company with recurring service programs serving residential and multi-family/commercial accounts. Direct overlap with Pied Piper on geography and service model.
Others
- Target Specialty Products: Distributor of pest control products, equipment, and training to professional pest management operators. Adjacent value-chain participant — Pied Piper purchases comparable chemistry, bait, and monitoring products through industry channels.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
The Pied Piper Exterminators social profiles
Digital presenceThe Pied Piper Exterminators financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Pied Piper Exterminators leadership team
Management profileNumber of profiles
The Pied Piper Exterminators funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Pied Piper Exterminators M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Pied Piper Exterminators
What does The Pied Piper Exterminators do?
The Pied Piper Exterminators provides professional pest control services to residential and commercial customers throughout the Greater Bay Area and Northern California. Core offerings include residential pest control, commercial pest control, and tree and garden care, delivered through scheduled maintenance programs or one-time treatments with a satisfaction guarantee. Field operations are supported by a custom iPad-based mobile application and encrypted auto-payment processing.
Is The Pied Piper Exterminators a public or private company?
The Pied Piper Exterminators is a private company. It is classified as family owned and is currently operating.
When was The Pied Piper Exterminators founded?
The Pied Piper Exterminators was founded in 1935. It employs 51 to 100 people.
Where is The Pied Piper Exterminators based?
The Pied Piper Exterminators is headquartered in Scotts Valley, United States, in the North America region.
How does The Pied Piper Exterminators make money?
Four revenue lines are on record. Recurring Maintenance Plans are the primary driver. The others are one-Time Services, tree & Garden Care Services and auto Payment Processing.
Who are The Pied Piper Exterminators's main competitors?
Direct peers on record are Clark Pest Control, Truly Nolen Pest Control and Massey Services. Broad incumbents are Terminix, Orkin and Rentokil Initial plc. Regional players are Western Exterminator (Rentokil), Dewey Pest Control and HomeShield Pest Control. Target Specialty Products is listed as an others.
Does The Pied Piper Exterminators have an API?
No public API is recorded for The Pied Piper Exterminators.
What industry is The Pied Piper Exterminators in?
The Pied Piper Exterminators's product category is Pest Control Services. Its primary akta.pro industry code is HSAMAAAH, Sanitation, Monitoring & Trap/Station Programs (General), with a secondary code of HSAIANAE, Stinging Insect Control (Wasps, Hornets, Yellowjackets). Its NAICS code is 561710 and its SIC code is 2870.