What Enhanced Care Clinic does

Enhanced Care Clinic is a privately held, founder-owned Canadian multi-disciplinary healthcare provider operating over 50 in-person and telemedicine health facilities across Ontario and Manitoba, with concentrations in the Greater Toronto Area (Aurora, Thornhill, Beeton, Bradford, Newmarket, North York, Etobicoke, Oshawa, Mississauga, Sudbury) and Winnipeg. Founded circa 2013 by Tommy Cheung (BScPharm, MBA), the network employs over 100 family physicians, specialists, allied health providers, and medical staff who deliver walk-in primary care, family practice enrollment, specialist consultations, on-site laboratory services, and OHIP-covered telemedicine across seven provinces via a partnership with Gotodoctor.ca.

The platform is vertically integrated at the care-delivery level: two wholly-owned pharmacy subsidiaries (Aurora Enhanced Care Pharmacy and Thornhill Enhanced Care Pharmacy) handle dispensing, direct insurer billing, and a waived $2 copay loyalty mechanic, while rehabilitation, audiology, medical aesthetics, TPI-certified golf performance, and travel clinic services (including Yellow Fever vaccination) are delivered alongside primary care. Specialized clinic technologies include "DoctorsReady" SMS waitlist notifications, instrument-assisted soft tissue modalities (Active Release Technique, Graston, FAKTR), and an in-house enterprise COVID-19 and workplace safety assessment practice.

Revenue mechanics blend OHIP-billed physician services (walk-in, family practice, specialists, telemedicine, laboratory — government-fixed), pharmacy dispensing margins, and higher-margin fee-for-service cash verticals including medical aesthetics (BOTOX/Xeomin, dermal fillers, Belkyra, BOTOX therapeutic), hearing aids with 30-day trials, golf fitness programs, and B2B workplace safety assessments. Distribution is direct-to-consumer via walk-in accessibility, an online booking portal, extended evening and weekend hours, and intra-network specialist referrals, supplemented by a small enterprise channel. The company holds the Collaborative Services Award from the Ontario Pharmacists' Association and is privately held with no disclosed institutional investors, acquisitions, or funding rounds.

Name

Enhanced Care Clinic

Legal name

Enhanced Care Clinic

Website

https://enhancedcare.ca

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

101–250 employees

Short description

Enhanced Care Clinic is a privately held Canadian multi-disciplinary healthcare provider operating 50+ clinics and telemedicine services across Ontario and Manitoba, delivering OHIP-covered family practice, walk-in, specialist, pharmacy, rehabilitation, aesthetics, hearing, and B2B workplace safety services to individual patients.

Ownership category

akta.pro rank

Product category

Multi-disciplinary Primary Care Clinics

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621), Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industries

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA), Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG)

Keywords

• Walk-in clinic services
• Family practice medicine
• Telemedicine consultations
• Primary care pharmacy
• Allied health rehabilitation

Headquarters

HQ city

Aurora

HQ country

Canada

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. OHIP-Covered Medical Services: Core physician services including walk-in clinic, family practice, telemedicine, and specialist consultations are covered by the Ontario Health Insurance Plan (OHIP). Telemedicine/virtual care is free of charge and covered by OHIP. Telephone service is also free for VISA students and non-residents.
2. Pharmacy Services: In-house pharmacy services including prescription renewals, medication management, compliance packaging, diabetes care, compression stocking fitting, smoking cessation, and direct billing with insurers. Revenue from prescription dispensing and ancillary pharmacy services.
3. Medical Aesthetics: Non-surgical cosmetic procedures performed by Dr. Solveiga Gauvin including neuromodulator injections (BOTOX/Xeomin), dermal fillers (Belotero/Juvederm), double chin treatment (Belkyra), and BOTOX therapeutic for migraines and hyperhidrosis. Fee-for-service model with free consultations.
4. Golf Performance Services: TPI-certified golf fitness programs including golf physical screens, swing analysis, injury treatment, and individualized golf fitness programs. Fee-for-service for golf performance assessment and treatment.
5. Corporate Workplace Safety Assessments: COVID-19 and workplace safety assessment services for businesses, including environmental reviews, procedures assessment, PPE guidance, and contingency planning. B2B consulting service for organizations.
6. Hearing Aids and Audiology: Complete hearing assessments, hearing aid evaluation with 30-day trial period, hearing aid fitting, cleaning, checking, battery and accessory sales. Complimentary hearing test available.
7. Rehabilitation Services: Physiotherapy, chiropractic, massage therapy, acupuncture, kinesiology taping, orthotics, Active Release Technique, Graston Technique, and FAKTR treatments provided by allied health professionals.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Enhanced Care Clinic operates a multi-disciplinary medical clinic platform providing walk-in primary care, family practice, on-site pharmacy, laboratory, and telemedicine services across more than 50 facilities in Ontario and Manitoba. Integrated specialty and ancillary offerings include specialist consultations, physiotherapy/chiropractic/massage/acupuncture rehabilitation, an aesthetics clinic, a Yellow Fever-approved travel clinic, a hearing clinic dispensing hearing aids, a TPI-certified golf performance program, and corporate COVID-19 and workplace safety assessments.

Product overview

Enhanced Care Clinic is a multi-service healthcare provider operating as a unified clinic platform with integrated core services and specialty offerings. The core portfolio includes Walk-In Clinic, Family Practice, Pharmacy Services, Specialists, Laboratory, and Telemedicine, supported by on-site pharmacy and rehabilitation services. Specialty services include Medical Aesthetics (neuromodulators, dermal fillers, Belkyra treatments), Enhanced Care Golf (TPI-certified golf fitness), and Hearing Clinic (hearing assessments and hearing aids in multiple styles). Rehabilitation services encompass Physiotherapy, Chiropractic, Massage Therapy, Acupuncture, Active Release Technique, Graston Technique, FAKTR, Kinesiology Taping, and Orthotics. The clinic also offers enterprise services including COVID and Workplace Safety Assessment. Operating over 50 locations across Ontario and Manitoba, the platform delivers both in-person and virtual care.

Differentiator

Problem solved

Functional benefit

Brands

• Enhanced Care Golf: TPI-certified golf fitness, injury treatment and performance enhancement services for golfers
• Aurora Enhanced Care Pharmacy
• Thornhill Enhanced Care Pharmacy

Products and services

• Walk-In Clinic Walk-in medical clinic available across multiple Enhanced Care locations (Aurora, Aurora East, Beeton, Cloverdale, Etobicoke, Thornhill and others) providing same-day medical care without appointments and supported by the DoctorsReady text-notification service that alerts patients when it is almost their turn, eliminating the need to wait at the clinic. Walk-in services are open evenings and weekends and accept new patients.
• Family Practice Primary care and family medicine delivered by family physicians at conveniently located Enhanced Care clinics with extended evening and weekend hours for patients and their families. Patients can enroll in the practice or transfer from another provider and access the in-house pharmacy, laboratory, specialists and rehabilitation services within the same facility.
• Pharmacy Services On-site pharmacy at Aurora Enhanced Care Pharmacy (14872 Yonge Street, Aurora) and Thornhill Enhanced Care Pharmacy (15-378 John Street, Markham), with pharmacists working side by side with Enhanced Care physicians. Services include prescriptions and renewals, medication management and deprescribing, compliance packaging (bubble/blister pack), diabetes assessment and follow-up through the ActiveCare Program, glucometer training, compression stocking fitting, smoking cessation counselling, direct billing with insurers and a waived $2 copay. The pharmacy won the Collaborative Services Award from the Ontario Pharmacists' Association.
• Specialists In-house medical specialist consultations at Enhanced Care Clinic covering Addiction Medicine, Allergy and Immunology, Chiropody/Foot Care, Infectious Diseases, Internal Medicine, Medical Marijuana, Orthopedic Surgery, Pain and Respiratory Care, Pediatrics and Sports Medicine. Patients are referred internally from family physicians and walk-in providers within the same clinic network.
• Laboratory Services On-site laboratory services at Enhanced Care Clinic locations that process blood work and other specimens ordered by Enhanced Care physicians, eliminating the need for patients to travel to a separate lab for routine diagnostics ordered by their clinic doctor.
• Telemedicine Virtual walk-in clinic service provided by phone or video, operating 7 days a week including evenings and weekends and delivered through a partnership with Gotodoctor.ca with Ontario Telemedicine Network (OTN) integration. Service is free of charge and covered by OHIP for Ontario residents and free for VISA students and non-residents. Available to residents of Ontario, Manitoba, Saskatchewan, British Columbia, Alberta, Nova Scotia and New Brunswick.
• Hearing Clinic Complete hearing healthcare service at Enhanced Care Clinic including comprehensive hearing assessments, hearing aid evaluation with a 30-day trial period, hearing aid fitting, cleaning and checking, and battery and accessory sales. A complimentary hearing test is available to assess candidacy for amplification.
• Hearing Aids (Multiple Styles) Dispensed hearing aid products available through the Enhanced Care Hearing Clinic in multiple styles: Receiver-in-Canal (RIC), Behind-the-Ear (BTE), Completely-in-the-Canal (CIC), In-the-Canal (ITC) and In-the-Ear (ITE). Each is supplied with a 30-day trial period, fitting, follow-up cleaning and checking, and ongoing battery and accessory support.
• Travel Clinic Travel health service at Enhanced Care Clinic providing vaccines, medications and medical advice for international travellers, including authorization to administer Yellow Fever vaccination, with all necessary pre- and post-travel health requirements handled within the clinic.
• Enhanced Care Golf TPI-certified golf fitness and injury treatment program delivered by Enhanced Care Clinic using golf physical screens, selective functional movement assessments, swing analysis and high-speed video capture to develop individualized golf fitness and rehabilitation programs. The clinic operates one of few practices in Canada with the highest level of Titleist Performance Institute (TPI) certification, supporting injury prevention, rehabilitation and improved ball striking for golfers.
• Medical Aesthetics Non-surgical cosmetic procedures at Enhanced Care Clinic performed by Dr. Solveiga Gauvin, including neuromodulator injections (Xeomin, BOTOX), dermal fillers (Belotero, Juvederm), Belkyra double-chin treatment, and BOTOX therapeutic for migraines and hyperhidrosis. Free initial consultations are offered to patients considering aesthetic procedures.
• COVID-19 and Workplace Safety Assessment Occupational health and workplace safety consulting service delivered to corporate and government clients by Enhanced Care Clinic. Includes workplace reopening strategy, environmental assessment, procedures review, infection control guidance, PPE guidance and contingency planning for organizations responding to COVID-19 and ongoing workplace safety requirements. The service is provided by practicing occupational-health physicians (lead: Dr. Pravesh Jugnundan) with support from a Canadian Registered Safety Professional.
• Rehabilitation Services Comprehensive musculoskeletal diagnosis and treatment service at Enhanced Care Clinic covering Kinesiology Taping, FAKTR, Graston Technique, Active Release Technique, Acupuncture, Massage Therapy, Orthotics, Chiropractic and Physiotherapy. Delivered by an allied health team that works in coordination with the clinic's family physicians and specialists for referrals and shared care planning.

Quantifiable outcome

• Clinic celebrated over 10 years of service in the community
• +2 more outcomes

Named customers3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Ontario Pharmacists' AssociationcoreStrategic or Co-development PartnerOntario Pharmacists' Association awarded Enhanced Care Clinic the Collaborative Services Award, recognizing excellence in pharmacist-physician collaborative care. The clinic's in-house pharmacy works side by side with doctors to optimize patient medication management.
• Titleist Performance Institute (TPI)coreTechnology or IntegrationTPI leads the world in research and data on golf fitness, health and swing biomechanics. Enhanced Care Clinic has TPI Certified Medical Pros and Golf Fitness Instructors with the highest level certification in Canada. The partnership enables golf physical screens, swing analysis, and individualized golf fitness programs.
• I.D.A. / Guardian PharmacyminorChannel Partner/ Reseller/ DistributorBee-Town Pharmacy (I.D.A. Guardian) is co-located at the Beeton clinic location, providing on-site prescription services. This is a retail pharmacy partnership rather than a corporate affiliation.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Medisys Health Group: Canadian private multi-disciplinary health provider offering family medicine, specialists, diagnostics, and corporate wellness — comparable integrated offering targeting similar patient segments.
• Jack Nathan Health: Canadian walk-in and family-practice clinic chain operating inside Walmart locations, providing multi-disciplinary primary care similar to Enhanced Care Clinic's walk-in and family-practice footprint.
• Appletree Medical Group: Large Ontario-based operator of walk-in clinics, family practices, and specialist services with on-site pharmacy and diagnostic offerings — closely overlapping Enhanced Care Clinic's core model.
• MCI The Doctor's Office: Canadian multi-site walk-in, family practice, and specialist clinic network with integrated services — directly comparable in business model and patient mix to Enhanced Care Clinic.

Broad incumbents

• WELL Health Technologies: TSX-listed digital health and clinic network operator with the largest portfolio of outpatient medical clinics in Canada — overlapping with Enhanced Care Clinic on primary care, telemedicine, and allied health.
• Telus Health: Large Canadian telemedicine, electronic medical records, and clinic services provider, competing with Enhanced Care Clinic's virtual care offering and physician support capabilities.
• Cleveland Clinic Canada: Multi-specialty outpatient clinic in Toronto offering integrated primary and specialty care, executive health, and rehabilitation — comparable integrated multi-disciplinary model in the same Canadian market.
• Shoppers Drug Mart (Loblaw Companies): Canada's largest retail pharmacy chain increasingly co-locating primary care clinics and offering telemedicine; competes with Enhanced Care Clinic's integrated clinic-plus-pharmacy model.

Emerging players

• Dialogue Health Technologies: Canadian virtual care platform serving employers and individuals with primary care, mental health, and specialist referrals — overlaps with Enhanced Care Clinic's telemedicine and multi-service offering.
• CloudMD Software & Services: Canadian telehealth and integrated clinic operator with primary care, mental health, and employer wellness services — a comparable though more digitally focused multi-disciplinary platform.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/enhancedcaremedicalservices

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Enhanced Care Clinic