VoiceLan

What VoiceLan does

VoiceLan AG is a privately held Swiss Aktiengesellschaft headquartered in Urdorf with a secondary office in Freienbach, founded in October 2003 by Dominik Widmer and Urs Honegger. The company provides integrated IT and telecommunications services to micro and small businesses (Kleinst- und Kleinunternehmen, KKU) and SMEs across Switzerland, operating from a team of approximately four employees plus apprentices.

The company's offering is organized around two pillars. The first is a proprietary managed-cloud stack (branded KKU/KKUC) running on VoiceLan's own infrastructure inside ISO 27001-certified, FINMA 08/7-compliant Swiss data centers, comprising KKU Cloud (virtualized hosted workplace), KKUC Online Backup (Acronis-based), KKUC Managed Virenschutz (Sophos-based), KKUC Managed SPAM filter, KKUC Patchmanagement, and KKUC Business E-Mail (Hosted Exchange). The second is Mitel IP/SIP telecommunications systems (415/430/470 series) delivered as a Mitel Gold Partner, supported by IT consulting, installation, training, on-site and remote (TeamViewer) support, Microsoft 365 reselling, and authorized blue office and pebe Cloud (hosted accounting) deployments.

VoiceLan generates revenue primarily through recurring monthly subscriptions on its managed cloud services (e.g., spam filter at CHF 2.15/mailbox/month, backup at CHF 8.25/month, Hosted Exchange at CHF 19/mailbox/month, Sophos at CHF 38/system/year), supplemented by project-based IT consulting and professional services, Mitel hardware and licensing sales, and Microsoft 365 resale. The company is privately and partner-owned (no external institutional funding), with Thomas Bachmann joining as a partner in 2011 following the integration of Solutionizer AG's customer base. Its go-to-market is consulting-led direct sales supplemented by a channel partner portal and the cross-referral KKU Spezialisten network, and its operations remain entirely within Switzerland.

Name

VoiceLan

Legal name

VoiceLan AG

Website

https://voicelan.ch

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

VoiceLan AG is a Swiss IT and telecommunications service provider founded in 2003, delivering managed cloud services (KKU Cloud, backup, antivirus, hosted Exchange, spam/patch management) and Mitel VoIP systems to micro and small businesses across Switzerland.

Ownership category

akta.pro rank

Product category

Managed IT and Telecommunications Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Telephone Interconnect Systems (7385), Services-Prepackaged Software (7372), Services-Management Consulting Services (8742), Computer Communications Equipment (3576)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE)

Keywords

• Managed cloud services
• IT consulting services
• Business telecommunications
• VoIP telephony systems
• IT infrastructure management

Headquarters

HQ city

Urdorf

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Cloud Services Subscriptions: Monthly subscription revenue from managed cloud services including KKU Cloud, KKUC Online Backup, KKUC Managed Virenschutz, KKUC Business E-Mail, KKUC Patchmanagement, and KKUC Managed SPAM. Customers pay a monthly fixed price per mailbox or per system.
2. IT Consulting and Professional Services: One-time and project-based revenue from IT consulting, system installation, training, and ongoing technical support for IT and telecommunications systems. Includes remote support (Fernwartung) and on-site assistance.
3. Telecommunications Hardware and Licensing: Revenue from the sale and deployment of Mitel/Aastra telecommunications systems (Mitel 415, 430, 470) and associated handsets, as well as related SIP/VoIP infrastructure for businesses of various sizes.
4. Microsoft 365 Resale and Support: Revenue from reselling Microsoft 365 subscriptions and providing associated setup and support services, including user account creation and Microsoft Portal management.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

VoiceLan AG provides managed IT and telecommunications services to Swiss micro-businesses and SMEs, combining KKU Cloud Services (virtualized workplace, hosted Exchange, online backup, managed antivirus, spam filtering, patch management) with Mitel IP/SIP telecommunications systems (415/430/470), IT consulting, installation, training, and ongoing support — all delivered from proprietary ISO 270-certified Swiss data centers. The company also resells and supports Microsoft 365 and hosts the pebe Cloud accounting platform on its infrastructure.

Product overview

VoiceLan AG is an IT and telecommunications service provider serving small businesses in Switzerland. Its offering is organized around two core pillars: (1) KKU Cloud Services — a portfolio of managed cloud offerings including KKU Cloud (virtualized desktop/workplace), KKUC Business E-Mail (Hosted Exchange), KKUC Online Backup, KKUC Managed SPAM, KKUC Managed Virenschutz (Sophos), KKUC System Management, Microsoft 365 resell, and the pebe Cloud accounting platform hosted on VoiceLan's infrastructure; and (2) Telekommunikation — Mitel IP telephony systems (415/430/470 series) plus associated endpoints, with VoiceLan acting as a Mitel Gold Partner. Supporting these core offerings are IT consulting, installation, training, support, remote support (Fernwartung via TeamViewer), and the blue office business software as a partner product. The company operates its own high-redundancy systems in ISO 27001-certified Swiss data centers.

Differentiator

Problem solved

Functional benefit

Brands

• KKUC Managed SPAM: Managed spam filter service for email protection
• KKUC Online Backup
• KKUC Managed Virenschutz
• KKUC Patchmanagement
• KKUC Business E-Mail
• KKU Cloud

Products and services

• KKU Cloud Virtualized desktop and mobile workplace solution tailored for Swiss micro and small businesses (Kleinst- und Kleinunternehmen, KKU), rented at a monthly fixed price and providing access to a managed data environment hosted in VoiceLan's redundant Swiss data centers, with updates and backups handled by VoiceLan.
• KKUC Managed Virenschutz (Sophos) Fully managed antivirus and endpoint protection service for Swiss SMBs, using Sophos. VoiceLan configures protection strength, schedules scans, and centrally manages firewall and device control. Pricing starts at CHF 38.00/year per system with attractive volume discounts, and no credit card or serial number management is required from the customer.
• KKUC Patchmanagement / System Management Automated Windows and third-party software patch management service (Adobe, Skype, Firefox, etc.) run from a VoiceLan management server, blocking unwanted software like Ask Toolbar, bundling updates to require only one restart, and centrally managing power settings to reduce energy consumption.
• KKUC Managed SPAM Cloud-based managed email spam filtering service that cleans inbound mail in VoiceLan's data center before it reaches customer infrastructure, offering over 99% spam detection with virus scanning and individually configurable quarantine settings. Pricing starts at CHF 2.15/month per mailbox with no investment costs.
• KKUC Business E-Mail (Hosted Exchange) Hosted Microsoft Exchange service providing each mailbox with 3 GB storage and two email aliases, supporting mobile access via iPhone, iPad, Windows, and Android, with calendar sharing and room booking. Data is hosted in Swiss data centers with encrypted access, and support is available in Swiss German, German, and English. Pricing starts at CHF 19.00/month per mailbox.
• KKUC Online Backup Managed cloud backup service with encrypted data transfer to a Swiss data center (ISO 27001, FINMA 08/7), supporting backup of workstations, teams, and servers with optional Microsoft Exchange and Microsoft SQL agents. Pricing starts at CHF 8.25/month with a 30-day free trial and attractive volume pricing.
• Microsoft 365 (resale and support) Microsoft 365 productivity suite (Word, Excel, PowerPoint, Outlook, etc.) resold by VoiceLan with setup, Microsoft portal configuration, user account creation, and ongoing support services, designed for Swiss small businesses and self-employed customers needing cloud productivity tools.
• pebe Cloud Cloud-hosted pebe accounting platform running on VoiceLan's KKUC infrastructure, including pebe Finanzbuchhaltung, Debitorenbuchhaltung, Kreditorenbuchhaltung, Lohnbuchhaltung, Leistungserfassung, and Leistungsabrechnung modules for Swiss fiduciaries and SMEs.
• Fernwartung (Remote Support) Remote support service that lets VoiceLan technicians immediately access customer computers or servers via TeamViewer (Windows or Mac client) for troubleshooting and assistance. Customers download the TeamViewer client from VoiceLan's portal to enable remote sessions.
• Mitel Kommunikationslösungen (IP/SIP telephony systems) Voice over IP and traditional business telecommunications systems from Mitel (formerly Aastra), including Mitel 415 (up to 12 users), Mitel 430 (up to 50 users), and Mitel 470 (up to 600 users and 40 sites), plus associated desk phones, DECT devices, and contact center solutions. Delivered with installation, configuration, and support by VoiceLan as Mitel Gold Partner.
• blue office business software Swiss business software for order processing available in three versions (Light, Standard, Professional) with optional modules for financial accounting, accounts receivable/payable, POS, e-shop, DMS, and TAPI telephone integration. Sold and implemented by VoiceLan as an authorized blue office dealer.
• Informatik Dienstleistungen (IT Services) IT consulting, hardware and software sales, installation, training, and ongoing support services delivered by VoiceLan to Swiss SMEs, including remote support (Fernwartung) and on-site assistance for IT infrastructure and Microsoft/Mitel environments.

Quantifiable outcome

• Over 99% spam detection rate with minimal false positives
• +4 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core, minor and major.

• pebe AGcoreStrategic or Co-development PartnerVoiceLan operates and maintains the data center on which all pebe AG cloud solutions run. pebe AG, based in Frauenfeld, Switzerland, is a privately owned company developing solutions for fiduciaries, their clients, and financial service providers (including pebeFINANCE accounting software). This is a deep, operational partnership where VoiceLan provides the cloud infrastructure for pebe's entire product suite.
• SophoscoreTechnology or IntegrationVoiceLan is a Sophos Partner providing managed antivirus and security solutions (Sophos Endpoint Protection) to its customers. VoiceLan configures, manages, and monitors the antivirus solution on behalf of customers.
• blue officeminorChannel Partner/ Reseller/ DistributorVoiceLan is a blue office Fachhandelspartner (authorized dealer) for blue office business software (modular ERP/business software for service, trade, manufacturing, and production businesses). VoiceLan supports customers with integration and implementation of blue office.
• Mitel (formerly Aastra)coreChannel Partner/ Reseller/ DistributorVoiceLan is a Mitel Gold Partner (formerly Aastra Gold Partner), providing Mitel 400 series communication systems (415 for up to 12 users, 430 for up to 50 users, 470 for up to 600 users and 40 sites) and associated IP/SIP phones and accessories.
• MicrosoftcoreChannel Partner/ Reseller/ DistributorVoiceLan holds Microsoft Small Business Specialist and Microsoft Authorized Education Reseller designations, offering Microsoft 365, Microsoft Office, and related solutions to Swiss SMEs.
• Kyocera Document SolutionsminorChannel Partner/ Reseller/ DistributorVoiceLan is a Kyocera Document Solutions partner, offering Kyocera document handling hardware.
• SynologyminorChannel Partner/ Reseller/ DistributorVoiceLan is a Synology Advanced Partner for Surveillance Station, providing Synology-based surveillance solutions.
• SwisscommajorChannel Partner/ Reseller/ DistributorVoiceLan is a Swisscom Business Platin Partner, integrating Swisscom business telecommunications services and solutions.
• Sunrise CommunicationsmajorChannel Partner/ Reseller/ DistributorVoiceLan is a Sunrise Business Sales Partner, reselling Sunrise business telecommunications services.
• KKU Spezialisten NetworkcoreGTM or Marketing PartnerKKU Spezialisten is a Swiss network of complementary professional services firms: VoiceLan AG (IT/telecom), huser treuhand + partner GmbH (fiduciary), Stocker Unternehmensentwicklung AG (corporate development), Wyrsch Unternehmerschule AG (education), and fiume marketing (marketing). The network enables cross-referrals among members serving Swiss SMEs and micro-businesses.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Hostpoint AG: Swiss hosting and cloud provider focused on SMBs with hosted Exchange/mail, backup, and website services. Competes with VoiceLan's KKUC stack on Swiss-hosted mailbox, backup, and managed cloud for small businesses.
• iWay AG: Swiss telecom and hosting provider offering internet, VoIP, cloud, and managed services to SMEs. Comparable to VoiceLan on Swiss-only footprint, telephony-plus-cloud bundle, and SMB target customer.
• Netrics AG: Swiss managed cloud and IT services provider (formerly Open Systems) serving SMEs and mid-market with managed cloud, security, and workplace services — directly overlapping VoiceLan's managed cloud and IT-services proposition in the Swiss SMB segment.
• Infomaniak Network SA: Swiss independent cloud and hosting provider offering Swiss-hosted mail, backup, web hosting, and collaboration to SMBs. Closely comparable on Swiss data residency, managed-service bundling, and SMB pricing philosophy.
• MTF Solutions AG: Swiss IT services provider with multiple regional offices delivering managed IT, cloud, workplace, and telephony to SMEs across German-speaking Switzerland — a direct SMB-IT competitor with a comparable end-to-end bundle.

Broad incumbents

• Bechtle AG: Large European IT services and reseller group with strong Swiss presence (Bechtle Schweiz) offering managed services, cloud, workplace, and telephony to mid-market — a much larger, broadly-portfolio incumbent competing for the same Swiss SMB wallet.
• Swisscom AG: Incumbent Swiss telecom operator offering Swisscom Business telephony, cloud, and managed IT services to SMEs. VoiceLan is itself a Swisscom Business Platin Partner, and Swisscom is the dominant alternative for the same customers across telephony and cloud.
• Sunrise GmbH: Second-largest Swiss telecom with a Sunrise Business division selling mobile, fixed, cloud, and UC services to Swiss SMEs. VoiceLan is a Sunrise Business Sales Partner and resells Sunrise connectivity alongside its Mitel and cloud stack.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/voicelanch

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VoiceLan