Name

Pinntec

Legal name

Pinntec Limited

Website

https://pinntec.co.uk

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Desford

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Sale of self-service kiosks, smart vending units, intelligent lockers, access control systems, and digital media equipment.
2. Software Licensing & Subscriptions: VISION remote management software platform, tactical initiatives, and strategic platform development.
3. Professional Services: Consultancy, creative design, technical design & prototyping, project management, integration, installation, commissioning, and maintenance services.
4. Managed Services: 24/7/365 helpdesk, preventative maintenance, remote monitoring, and ongoing support services.
5. E-commerce Sales: Direct equipment and component sales through Pinntecdirect.com transactional website.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Pinntec is a technology-based solutions company that designs, supplies, and integrates self-service automation hardware including interactive kiosks, smart vending units, intelligent lockers, ANPR/access control systems, automated gatehouse systems, digital media displays, and queue management systems, alongside its proprietary VISION remote management software platform. It bundles these into vertical-specific enterprise solution packages (Shoptec for retail, Distritec for distribution/logistics, Meditec for healthcare, Visitec for visitor attractions, Traveltec for transport hubs) and delivers professional services including consultancy, integration, installation, commissioning, and 24/7 managed support.

Product overview

Pinntec is a technology-based solutions company specializing in self-service screens and kiosks, smart vending units, intelligent lockers, and automated access control and queue management systems. Their portfolio consists of both standalone products and integrated enterprise solution packages. The standalone products include Smart Vending Units (for food, drinks, merchandise, and asset management), Smart Lockers (click & collect and asset management), Polytouch interactive screens and kiosks (from partner Pyramid Computer), Queue Management Systems including Queuetec for event/appointment booking, Digital Media displays, and Access Control systems including ANPR cameras and Automated Gatehouse solutions. They also offer the VISION remote management software platform that connects and manages all solutions. Enterprise-wide packages include Shoptec for retail, Distritec for distribution/logistics, Meditec for healthcare, Visitec for visitor attractions, and Traveltec for transport hubs. The Ballnation sub-brand provides interactive sports gaming experiences. Pinntec operates three divisions: Automation, Sports & Entertainment Technology, and Services & Operations.

Differentiator

Problem solved

Functional benefit

Brands

• Shoptec: Retail automation solution package including smart vending, locker, flow and queuing solutions
• Distritec
• Meditec
• Visitec
• Traveltec
• Polytouch
• Queuetec
• Ballnation

Products and services

• Smart Vending Units Intelligent vending machines that dispense a wide range of products including high-value items, merchandise, food and drinks (ambient, chilled, hot), and specialist equipment/PPE, with modular design, cloud-based software, UV light sanitation, and robotic-based dispensing technology. Sold to enterprise customers across retail, healthcare, and leisure/hospitality sectors.
• Smart Lockers Intelligent locker systems for click and collect, parcel pickup/drop-off, and asset management, available in indoor and outdoor configurations with real-time data capture, modular expandable design, and cloud-based management. Used by enterprise retailers, distribution operators, and healthcare providers.
• Polytouch Self-Service Touchpoints (Interactive Screens & Kiosks) Flexible and modular range of service point screens and kiosks manufactured by Pyramid Computer GmbH and exclusively distributed by Pinntec in the UK and Republic of Ireland, enabling customers, visitors, and patients to check in, book appointments, access information, and order and pay for products. Deployed across retail (café order & pay points, QSR order & pay kiosks), healthcare, and visitor attractions.
• Queue Management Systems (Queuetec) Physical, virtual, and mobile queue management systems including Queuetec enterprise virtual queue management for appointment booking, predictive waiting time analysis, customer journey mapping, and SafeQ virtual queuing for social distancing. Sold to enterprise customers across healthcare, retail, transport, and visitor attractions.
• Access Control Systems Mechanical and automated gates and barriers, automated gatehouse systems, ANPR systems, and loss prevention systems for managing pedestrian and vehicular flow at enterprise sites.
• ANPR Solutions Automatic Number Plate Recognition camera systems in entry level, intermediate, and advanced configurations that capture vehicle registration numbers, trailer numbers, and container numbers for automated access control and traffic flow management at distribution and logistics sites.
• Automated Gatehouse System Fully automated on-site booking and log-in/log-out system that safely manages the end-to-end flow of vehicles, drivers, and loads at distribution centres, with ANPR tracking, multilingual self-check-in, two-way voice communication, and integration with warehouse and yard management systems.
• Intelligent Container Recognition and Movement Automated solution for distribution operators that detects and records vehicle registration numbers, trailer numbers, and container numbers at entrance and exit gates to maintain real-time on-site asset tracking.
• Intelligent Digital Media Interactive digital screens and kiosks plus electronic point-of-purchase (POP/PPOP) displays used for customer guidance, information, and promotional content in retail, visitor attractions, and transport hubs.
• VISION Remote Management Software Platform Secure in-house developed software platform that remotely manages all Pinntec-deployed automated solutions (vending, lockers, kiosks, access control) with proven capability to integrate with third-party solutions and business systems including ITSM, ERP, and warehouse management systems.
• Pinntecdirect.com E-commerce Storefront Transactional e-commerce website for direct equipment and component supply, offering products and services where clients can create accounts and benefit from competitive prices, live stock inventory, and access to clearance and non-core products from established EPOS hardware providers.
• Ballnation Interactive Sports Game Interactive football and ball-sports games that blend physical play with digital output using sensors and LED technology for gamification, deployed in sports & entertainment and competitive socialising venues; featured on BBC MOTDx's 'Last Minute Winner' segment.
• Shoptec – Retail Automation Enterprise Solution Enterprise-wide retail automation solution package combining smart vending, locker, flow, and queuing solutions for seamless and frictionless buying experiences, including unattended retail, loss prevention, and expanded shopping hours for major retail brands.
• Distritec – Distribution & Logistics Enterprise Solution 360-degree enterprise solutions package for distribution centres and warehouses managing driver, visitor, and staff journeys from entrance to exit, including automated gatehouse, ANPR, asset management, and health & safety compliance solutions.
• Meditec – Healthcare Enterprise Solution Enterprise-wide solution specifically designed for hospitals and health facilities, automating operations to improve flow and throughput, queuing and guidance, asset management, and health & safety compliance for patients, staff, and visitors.
• Visitec – Visitor Attractions Enterprise Solution 360-degree solutions package for visitor centres and attractions of all sizes, using technology to control every touchpoint from entrance to exit and improve visitor experience and operational efficiencies.
• Traveltec – Travel & Transport Enterprise Solution Integrated range of specialist automated solutions for airports, rail and bus stations controlling every touchpoint from entrance to exit to improve passenger experience and operational efficiency.
• Managed Services & 24/7 Support 24/7/365 helpdesk, preventative maintenance, remote monitoring, and ongoing support services provided as part of the Services & Operations Division to enterprise customers deploying Pinntec hardware and software solutions.

Quantifiable outcome

• Reduces customer wait and service time by 50%
• +7 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core, major and supporting.

• Signifi Solutions Inc.coreStrategic or Co-development Partner · 1 October 2020Pinntec Ltd and Signifi Solutions Inc. formed Signifi Pinntec Retail as a joint venture to provide UK retail brands with Canadian and UK expertise in self-serve automation. Signifi provides automated retail equipment including vending and robotic dispensing kiosks, lockers and BOPIS units with their VISION software platform.
• Pyramid Computer GmbHcoreChannel Partner/ Reseller/ Distributor · 1 June 2020Pyramid Computer GmbH appointed Pinntec as the exclusive distributor for all Pyramid products including kiosks, industrial PC and server products in the UK and Republic of Ireland. Pyramid is the #1 manufacturer worldwide of self-ordering kiosks for restaurants with over 40,000 kiosks shipped to global enterprises. Graeme Derby (previously UK Country Manager for Pyramid) joined Pinntec to lead the brand development.
• ITABmajorStrategic or Co-development PartnerITAB is a strategic partner helping customers turn consumer brand experience into physical reality with solutions and ecosystem of partners. ITAB operates across 28 country locations and 70+ countries, providing leading solutions and services in retail experience design.
• WavetecmajorTechnology or IntegrationWavetec is a global specialist in queue management with over 20,000 installations worldwide and operations in 70+ countries. Over 2 million people pass through their customer experience solutions daily. Products include queue management systems, digital signage, and customer feedback solutions.
• HWD (HW Development)supportingTechnology or IntegrationHWD provides bespoke software design and development services for kiosks, touchscreen and mobile devices. Specialises in responsive web, native app and back-end development with capabilities for integration with existing systems and services.
• WalljammajorStrategic or Co-development PartnerWalljam partnered with Pinntec to deliver its 'Metrix' branded flagship venues for Ballnation interactive sports experience in conjunction with a major sports federation. Walljam provides the interactive challenge wall technology with sensors and LED for gamification of sports.
• SignificoreTechnology or IntegrationSignifi provides intelligent vending units, smart locker systems, and BOPIS units with robotic-based dispensing technology and cloud-based management. Their VISION software platform remotely manages all functionality with proven integration capabilities.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pyramid Computer GmbH: Pyramid is a German manufacturer of self-service kiosks, interactive screens, and industrial PCs — the #1 worldwide in self-ordering restaurant kiosks with 40,000+ units shipped. Pinntec is its exclusive UK & Republic of Ireland distributor, so the two operate as both partner and directly comparable competitor in self-service hardware.
• Signifi Solutions: Signifi is a Canadian intelligent vending, smart locker, and robotic dispensing company with its own VISION remote management software platform. Pinntec operates Signifi Pinntec Retail as a 50/50 joint venture for UK retail, making Signifi both partner and the most directly comparable peer in locker/vending automation.
• Wavetec: Wavetec is a global specialist in queue management, digital signage, and customer feedback solutions with 20,000+ installations across 70+ countries and 2 million+ daily end users. Pinntec resells Wavetec queue management under the Queuetec brand, making it a directly comparable peer in queue/customer flow management.
• Olea Kiosks: Olea is a US-based custom kiosk manufacturer serving healthcare, retail, hospitality, and self-service applications. It is directly comparable to Pinntec's Polytouch-driven kiosk offering and to the integrated retail/healthcare automation packages Pinntec sells into UK enterprises.
• RedyRef Interactive Kiosks: RedyRef designs and manufactures self-service kiosks and digital signage for QSR, healthcare, retail, and government. Directly comparable to Pinntec's kiosk and digital media products across overlapping verticals.
• Qmatic: Qmatic is a specialist in customer journey management, queue management, and appointment scheduling software for retail, healthcare, banking, and public sector. Directly comparable to Pinntec's Queuetec offering across overlapping verticals.

Broad incumbents

• ITAB: ITAB is a major European retail experience design and store solutions provider operating across 28 country locations in 70+ countries. Listed as a Pinntec strategic partner, ITAB competes broadly in retail self-service and store automation where Pinntec's Shoptec bundle plays.
• Diebold Nixdorf: Diebold Nixdorf is a global leader in connected commerce and self-service technology, including ATMs, kiosks, and checkout solutions for retail and financial services. Broad incumbent that competes with Pinntec in large-enterprise self-service deployments and has far greater scale.
• NCR Voyix: NCR Voyix (formerly NCR Corporation) is a global enterprise software and self-service solutions provider for retail, restaurants, and financial services. Broad incumbent with overlapping self-service kiosk, queue, and digital signage offerings that competes for large enterprise contracts Pinntec also targets.
• Zebra Technologies (Self-Service & RFID): Zebra Technologies provides asset tracking, RFID, and automation solutions for retail, logistics, and healthcare — overlapping with Pinntec's smart locker asset management, ANPR/container tracking, and healthcare patient flow offerings at much larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pinntec
• LinkedInlinkedin.com/company/pinntec

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pinntec