What RedyRef Interactive Kiosks does

RedyRef Interactive Kiosks is a U.S.-based, vertically integrated manufacturer of self-service digital kiosks headquartered in Riverdale, New Jersey, operating since 1913. The company designs, engineers, fabricates, and services its own hardware from four automated manufacturing facilities totaling more than 280,000 square feet, equipped with CNC machining centers, automated metal-bending robots, turret punch presses, fiber lasers, and automated powder-coating lines. Its product portfolio spans indoor, outdoor, and custom kiosks; RFID-enabled smart vending units (Smart Fresh Food Fridge, Smart Cabinet, Smart Freezer); cash-to-card/reverse-ATM kiosks; check-in and queuing, ticketing, self-order/self-pay, digital directory, wayfinding, digital signage, visitor management, telemedicine, and smart-city kiosks; plus interactive video walls — all managed through a proprietary cloud-based Kiosk Management Software platform.

The core smart-vending line is differentiated by RFID inventory tracking that records per-item removals, real-time cloud telemetry, and integrations with EMV contactless payments (Apple Pay, Google Pay, Samsung Pay), ERP/POS backends, and employee badge/payroll-deduction systems. Revenue is generated through a four-stream model: one-time hardware sales ($7,500–$8,000 per unit), a recurring $199/month technology-support subscription per unit, $0.25 per-transaction fees on top of merchant processing, and ongoing RFID consumable tag sales at $0.18 per tag. Pricing is positioned as accessible (financing under $300/month) and is sold through direct enterprise field sales complemented by channel partners in commercial real estate and food service.

Customers span healthcare facilities, corporate offices, education campuses, manufacturing and industrial sites, hospitality, retail/grocery, government/memorials, and food-service operators, with named deployments including Sphere Las Vegas, Hard Rock Hotel NYC, Sky Zone, Phoenix Zoo, Royal Blue Grocery, and the Korean War Memorial. In December 2023 the company acquired UK-based Livewire Digital to layer interactive digital signage and wayfinding software onto its hardware base, marking its first material international expansion and signaling an intent to compete on integrated software-plus-hardware self-service platforms rather than on hardware alone.

Name

RedyRef Interactive Kiosks

Legal name

REDYREF

Website

https://redyref.com

Company type

Private

Founded year

1913

Operating status

Operating

Headcount range

501–1,000 employees

Short description

RedyRef Interactive Kiosks is a U.S. manufacturer of self-service digital kiosks, founded in 1913 and based in Riverdale, NJ, operating four automated manufacturing facilities. It sells RFID-enabled smart vending units, cash-to-card kiosks, and a broad kiosk hardware portfolio to healthcare, corporate, hospitality, retail, education, and government buyers via direct enterprise sales and channel partners.

Ownership category

akta.pro rank

Product category

Self-Service Digital Kiosks

NAICS

Computer Systems Design and Related Services (5415)

SIC

Computer & Office Equipment (3570), Refrigeration & Service Industry Machinery (3580)

akta.pro primary industry

Self-Checkout Kiosks & Interactive Retail Kiosks (HDACAKAH)

Keywords

• Self-service kiosks
• Interactive digital kiosks
• RFID vending machines
• Reverse ATM kiosks
• Kiosk manufacturing

Headquarters

HQ city

Riverdale

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: One-time sales of smart vending kiosks including Smart Fridge ($7,500), Smart Cabinet ($7,500), and Smart Freezer ($8,000). Hardware includes the physical unit, touchscreen display, refrigeration components, and embedded RFID readers.
2. Technology Support Services: Monthly recurring technology support fee of $199/month per unit covering cloud platform access, remote monitoring, software updates, and technical support services.
3. Transaction Processing: Per-transaction fees of $0.25 plus merchant processing fees on all smart vending sales. Revenue accumulates based on transaction volume through deployed units.
4. RFID Consumables: Sale of RFID tags at $0.18 per tag for inventory tracking labels on products placed in smart vending units.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

RedyRef Interactive Kiosks is a U.S.-based vertically-integrated manufacturer of self-service digital kiosks, designing, engineering, and producing hardware across four U.S. facilities totaling over 280,000 sq ft. Its portfolio spans RFID-enabled smart vending fridges, cash-to-card/reverse ATMs, indoor/outdoor kiosks, custom kiosks, ticketing, self-order/self-pay, wayfinding, digital signage, telemedicine, and smart city kiosks, all powered by its cloud-based Kiosk Management Software platform.

Product overview

REDYREF is a vertically-integrated U.S.-based self-service digital kiosk manufacturer offering a comprehensive portfolio of hardware and software solutions. The core product lineup includes the Smart Fresh Food Fridge (RFID-enabled refrigerated vending) and Cash-to-Card/Reverse ATM kiosks, supported by an extensive range of specialized kiosk types (Indoor, Outdoor, Custom, Check-In/Queuing, Ticketing, Self-Order/Pay, Digital Directory, Wayfinding, Digital Signage, Visitor Management, Telemedicine, Smart City, and Video Walls). All kiosk hardware is powered by REDYREF's Kiosk Software Solutions platform, which provides the management infrastructure, application integrations, and cloud-based Kiosk Management Software for remote monitoring, inventory tracking, and analytics. The company operates four U.S. manufacturing facilities totaling over 280,000 sq ft, enabling end-to-end control from design and engineering through manufacturing and servicing.

Differentiator

Problem solved

Functional benefit

Products and services

• Smart Fresh Food Fridge Vending Kiosk RFID-enabled smart refrigerated vending machine that automatically tracks inventory, supports tap-to-pay checkout, and maintains 35-41°F for fresh food applications including prepared meals, salads, and grab-and-go items. Features 3-second RFID transactions, cloud-based management, and real-time sales analytics for unattended retail.
• Cash-to-Card Kiosk / Reverse ATM Self-service kiosk that converts cash to prepaid debit cards and gift cards instantly, enabling cashless transactions at venues while serving unbanked customers. Features encrypted transactions, immediate card issuance, and reload capability for existing prepaid cards.
• Indoor Digital Kiosks Self-service kiosk hardware designed for indoor environments including retail, corporate, healthcare, and hospitality settings, available in freestanding, wall-mounted, and counter-mounted configurations.
• Outdoor Kiosks Weather-resistant self-service kiosk hardware designed for outdoor environments including smart city installations, transportation hubs, and outdoor venues, with durable enclosures and environmental protection for continuous outdoor operation.
• Custom Kiosks Bespoke kiosk hardware solutions designed and manufactured to meet specific customer requirements for unique form factors, custom branding, specialized peripherals, or industry-specific configurations.
• Check-In and Queuing Kiosks Self-service check-in and queue management kiosks for healthcare facilities, corporate offices, government offices, and service environments that streamline visitor registration, appointment check-in, and queue management processes.
• Digital Ticketing Kiosks Self-service ticket dispensing kiosks for concerts, movies, transit, and events that print tickets and receipts with secure transaction processing and real-time inventory management.
• Self-Order and Self-Pay Kiosks Quick-service restaurant (QSR) ordering kiosks enabling customers to browse menus, customize orders, and process payments without cashier assistance for restaurant, food service, and retail self-checkout applications.
• Digital Building Directory Kiosks Interactive digital directory kiosks for corporate buildings, hospitals, and multi-tenant facilities providing tenant listings, wayfinding, and building information with touchscreen interfaces and cloud-based content management.
• Airport Fee Payment Kiosks Self-service payment kiosks for airports enabling travelers to pay fees, fines, and charges with support for multiple payment methods and secure transaction processing.
• RFID Kiosks General category of RFID-enabled kiosk solutions for inventory tracking, asset management, and automated retail applications across various industries.
• Visitor Management Kiosks Self-service visitor registration kiosks that capture visitor information, print badges, notify hosts, and maintain security logs for corporate offices, manufacturing facilities, and regulated environments.
• Digital Wayfinding Kiosks Interactive touchscreen kiosks providing navigation, maps, and directions for hospitals, campuses, malls, and smart city applications with cloud-based content management and real-time updates.
• Digital Signage Kiosks Digital display kiosks for advertising, announcements, and information display with dynamic content management, scheduling, and multi-zone layouts for retail, corporate, and public spaces.
• Telemedicine Kiosks Self-service telehealth kiosks providing private, enclosed spaces for remote medical consultations with integrated video conferencing, vital sign monitoring, and HIPAA-compliant data handling for healthcare facilities.
• Smart City Interactive Kiosks Outdoor interactive kiosks for public spaces providing wayfinding, community information, emergency services access, and digital services for municipal smart city initiatives.
• Kiosk Management Software Cloud-based software platform for remote monitoring, inventory management, sales analytics, predictive restocking, and multi-location fleet management across all RedyRef kiosk deployments.
• Interactive Digital Video Walls Large-format interactive video wall displays combining multiple screens for immersive digital signage, wayfinding, and customer engagement experiences.
• Kiosk Software Solutions Comprehensive software suite powering RedyRef kiosks including management tools, application-specific integrations, peripheral connectivity, and custom component support for building complete kiosk solutions.

Quantifiable outcome

• Extended revenue hours - 24/7 operation capability vs. traditional retail limited hours
• +2 more outcomes

Named customers7 records

Segments8 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability4 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Livewire DigitalcoreTechnology or Integration · 1 December 2023Acquired in December 2023, Livewire Digital provides interactive digital signage and wayfinding solutions. This acquisition enhances RedyRef's digital kiosk capabilities with advanced interactive display technology.
• Abbondanza VendingminorChannel Partner/ Reseller/ DistributorFood service partner for smart food fridge deployments, enabling fresh food vending solutions through Abbondanza's existing food service relationships and distribution capabilities.
• AQUILA CommercialcoreChannel Partner/ Reseller/ DistributorCommercial real estate firm partnered for the Royal Blue Grocery deployment at Hartland City Club. AQUILA Commercial facilitates placement of smart vending solutions in managed commercial properties.
• INADEVminorImplementation/ SI/ Consulting PartnerTechnology partner for renovating Korean War Memorial kiosks, providing installation and integration services for interactive memorial information kiosks.
• Royal Blue GrocerycoreChannel Partner/ Reseller/ DistributorFood provider and deployment partner for smart food fridge technology at Hartland City Club location. Royal Blue Grocery operates 24/7 fresh food access through RedyRef's smart refrigeration units.
• Celebrations CateringminorChannel Partner/ Reseller/ DistributorCatering company partnered for college campus deployment of smart vending solutions, extending food service capabilities to after-hours and unmanned scenarios.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Elo Touch Solutions: Manufacturer of touchscreen computing hardware and interactive signage/kiosks for retail, hospitality, and healthcare. Directly comparable in kiosk hardware form factors and target verticals.
• Posiflex Technology: POS and self-service kiosk manufacturer serving retail, hospitality, and QSR with touchscreen terminals and integrated peripherals. Closely comparable in form factor, verticals, and direct-to-enterprise sales motion.
• Avanti Markets: Smart vending and micro-market operator/technology provider for workplaces and break rooms. Closely comparable to RedyRef's RFID-enabled Smart Cabinet/Fridge product line and unattended retail use case.
• ZIVELO: Self-service kiosk manufacturer specializing in interactive digital signage and ordering solutions for QSR, retail, and healthcare. Directly comparable product portfolio and enterprise sales motion.
• Olea Kiosks: Custom self-service kiosk designer and manufacturer serving healthcare, retail, hospitality, and government. Directly comparable to RedyRef's custom and indoor/outdoor kiosk business, similar scale and customer base.
• KIOSK Information Systems: U.S.-based self-service kiosk designer and manufacturer serving retail, healthcare, government, and financial services. Closely comparable in custom kiosk manufacturing, vertical breadth, and enterprise sales motion.
• 365 Retail Markets: Provider of smart vending, micro-market, and self-checkout solutions for workplaces, hospitality, and healthcare. Directly comparable to RedyRef's Smart Fridge/Cabinet product line and cloud-managed unattended retail platform.

Broad incumbents

• Diebold Nixdorf: Global provider of self-service technology including ATMs, kiosks, and POS for banking, retail, and hospitality. Overlaps with RedyRef's cash-to-card and ticketing kiosks; broader portfolio with banking specialization.
• NCR Voyix: Large global provider of self-service kiosks, POS hardware, and commerce software serving retail, hospitality, and financial services. Comparable to RedyRef in self-service kiosk category but at much greater scale and with broader software stack.

Regional players

• Pyramid Computer: Germany-based custom kiosk and self-service terminal manufacturer with strong European footprint. Comparable to RedyRef in custom kiosk design and manufacturing, but primarily serves EMEA rather than North America.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/redyref
• YouTubevimeo.com/user60303960
• Facebookfacebook.com/188160424547631
• LinkedInlinkedin.com/company/benwheeler
• Instagraminstagram.com/redyref_kiosks

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RedyRef Interactive Kiosks