What Facilis does

Facilis Inc. is a Montreal-based Canadian communications software provider that builds unified collaboration tools targeted at enterprise and government customers. The product portfolio consists of three interconnected applications: Mybys (browser-based video conferencing and screen sharing), WebCall (hybrid audio conferencing that combines internet and landline telephone access via SIP trunking), and Smeetin (instant messaging with public and private channels and file sharing). The platform is engineered around one-click, no-download participant onboarding and runs across PC, Mac, Android, tablets, and phones without requiring software installation; security is anchored by ISO 27001 certification.

Facilis monetizes through per-seat and per-moderator monthly subscriptions (WebCall ~$3 CAD per moderator, Smeetin ~$4.99 CAD per user, Mybys $75 per host) plus a white-label/OEM licensing program that lets channel partners rebrand and resell Mybys under their own identity. Distribution spans direct sales, the white-label reseller network, the Microsoft AppSource marketplace (where WebCall integrates with Microsoft Teams), and back-office integrations with Office 365 and G-Suite. Named customers include Air Canada, Ubisoft, Quebec Government, WSIB, Norda Stelo, Logibec, Trader Corp, Bridor, Medisys, and Union des producteurs agricoles, and the company has won TMCnet's 2020 Unified Communications Product of the Year and 2021 Video Conferencing Excellence awards.

In January 2023, Facilis was acquired by Scopserv International Inc., a Canadian telecommunications operator with 250,000+ connection points across 57 countries, and Facilis employees relocated to Scopserv's Boisbriand, Quebec offices. The acquisition transferred commercialization and international distribution to the parent's infrastructure, positioning Facilis's product suite within Scopserv's telecom stack rather than as an independent vendor.

Name

Facilis

Legal name

Facilis Inc.

Website

https://facilisglobal.com

Company type

Private

Founded year

2012

Operating status

Acquired

Headcount range

11–50 employees

Short description

Facilis Inc. is a Montreal-based communications software provider offering Mybys video conferencing, WebCall audio conferencing, and Smeetin instant messaging, distributed via direct sales, white-label partners, and Microsoft AppSource to enterprise and government customers.

Ownership category

akta.pro rank

Product category

Unified Communications Software

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

UCaaS Platforms & Suites (HDAIAHAA)

akta.pro secondary industries

Video Conferencing & Meetings (BPAMACAD), Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE)

Keywords

• Video conferencing software
• Screen sharing solutions
• Audio conferencing services
• Instant messaging software
• Unified communications platform

Headquarters

HQ city

Montréal

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Mybys Video Conferencing Platform: Subscription-based video conferencing and screen sharing solution sold per-host/per-user with monthly billing. Offered to both direct customers and white-label partners.
2. WebCall Audio Conferencing: Affordable hybrid audio conference system priced per moderator per month. Available as standalone solution or integrated with MS Teams.
3. Smeetin Instant Messaging: Per-user monthly subscription for instant messaging with unlimited messages, colleagues, and channels.
4. White Label / OEM Licensing: Partners can offer Mybys under their own branding, integrating it into their SaaS applications. This generates recurring revenue through reseller licensing arrangements.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Facilis provides a unified communication software suite consisting of Mybys (one-click video conferencing and screen sharing), WebCall (hybrid audio conferencing combining internet and landline telephone access with MS Teams integration), and Smeetin (instant messaging with channels and file sharing). The products are sold primarily on a subscription basis to enterprise customers, government agencies, and channel partners who can white-label the Mybys platform under their own branding. The suite is positioned as an affordable, easy-to-deploy complement or backup to existing UCaaS platforms such as Microsoft Teams, Zoom, WebEx, and Google Workspace.

Product overview

Facilis offers a unified communication suite consisting of three interconnected products: Mybys (video conferencing and screen sharing platform), WebCall (hybrid audio conferencing system), and Smeetin (instant messaging). The products are available as individual solutions or as an integrated collaboration suite. Facilis also offers white label deployment options for partners to customize and resell the platform under their own branding. The suite integrates with Microsoft Teams, Office 365, and G-Suite, and is designed for organizations with internal and external team collaboration requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Mybys One-click video conferencing and screen sharing software that lets end users instantly broadcast their computer screen while in a video session, with participants able to join from any device (PC, Mac, Android, tablets, cell phones) without downloading or installing software. Includes interactive pointers, presenter switching, remote control, annotations, and session recording, and integrates with Office 365 and G-Suite.
• WebCall Hybrid audio conferencing system that combines internet-based and landline telephone access, allowing participants to join meetings either via computer microphone (browser) or telephone. Supports up to 250 participants extendable to 1,000, includes SIP trunking bridges, voice optimization, reserved bandwidth, and integrates with Microsoft Teams via AppSource.
• Smeetin Instant messaging software available via web and mobile applications that enables real-time exchange of text messages, files, documents, and images between multiple users through public channels, private channels, and direct messaging, with message flagging for follow-up and custom notification organization.

Quantifiable outcome

• No download required for participants - reduces adoption friction significantly
• +2 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Four partnerships are on record, tiered flagship and core.

• Scopserv International Inc.flagshipStrategic or Co-development Partner · 25 January 2023Scopserv International Inc. acquired Facilis Inc.'s assets in January 2023. This strategic transaction allows for leveraging synergies to drive commercialization and technological development of Facilis's flagship product Mybys. Facilis employees moved to Scopserv's offices in Boisbriand, Quebec. The acquisition enables Facilis to benefit from ScopServ's twenty years of experience in technology development and its international distribution network with over 250,000 connection points in 57 countries.
• MicrosoftcoreTechnology or IntegrationWebCall audio conferencing solution is available as an application within Microsoft Teams (compatible with Personal, E1, E3 licenses) and can be downloaded from Microsoft Appsource. The solution works through MS Teams environment and also autonomously. This integration provides MS Teams users with affordable hybrid audio conferencing capabilities.
• Office 365 / Microsoft 365coreTechnology or IntegrationMybys platform features seamless integration with back-office platforms including Office 365 and G-Suite, allowing organizations to complement their existing Microsoft collaboration environment with video conferencing and screen sharing capabilities.
• Global Channel PartnerscoreChannel Partner/ Reseller/ DistributorFacilis offers a white-label product suite that generates important recurrent revenues for resellers. Partners can offer Mybys with their own branding, customize it for their portfolio, integrate it into SaaS applications, and access Facilis's global partner program for recurring revenue opportunities.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Zoom Video Communications: Zoom is the dominant pure-play video conferencing platform with comparable one-click join and screen sharing features. Facilis explicitly positions Mybys as a complement/backup to Zoom's UCaaS stack.
• Cisco Webex: Webex is a full-stack video/voice/messaging suite; Facilis's website lists it as one of the platforms Mybys complements. Comparable screen sharing and meeting functionality target overlapping enterprise customers.
• GoTo Meeting (LogMeIn / GoTo): GoTo Meeting is a long-standing SMB/enterprise video conferencing product. Facilis explicitly cites GoToMeeting as a comparison/complement and competes on price and simplicity for similar mid-market buyers.
• Lifesize: Lifesize is a cloud video conferencing and meeting room provider serving SMB and mid-market enterprises. Comparable one-click meeting UX and per-user pricing model make it a relevant direct peer.
• BlueJeans by Verizon: BlueJeans offers browser-based video conferencing with no-download join and screen sharing analogous to Mybys. Targets similar enterprise use cases and competes on ease-of-use.

Broad incumbents

• Microsoft Teams: Teams is the enterprise UCaaS giant that Facilis integrates with (WebCall Appsource) and explicitly complements. It bundles video, audio, and messaging in one suite, defining the competitive frame Facilis must navigate.
• Google Meet / Google Workspace: Google Meet is bundled into Google Workspace and is referenced by Facilis as a complement target. Overlapping video/audio conferencing functionality and similar integration patterns (G-Suite tie-in) make it a comparable enterprise video platform.
• 8x8: 8x8 is an established UCaaS/CCaaS provider offering voice, video, chat, and contact center. Operates at a larger scale than Facilis but competes for the same enterprise communication-suite buyers.

Emerging players

• Whereby: Whereby is a browser-based video meeting tool with a strong no-download, no-signup UX similar to Facilis's Mybys. Targets SMBs and embedded/white-label integrations, making it a relevant niche competitor.
• Dialpad: Dialpad is a UCaaS platform combining voice, video, and messaging on AI-native infrastructure. Competes with Facilis's bundled offering for mid-market customers seeking modern, easy-to-deploy communication suites.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/facilis_inc
• Facebookfacebook.com/FacilisInc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Facilis