What EMPOWER FACILITIES SERVICES MISR does

EFS MISR (Empower Facilities Services Misr) is a Cairo-based, privately held integrated facilities management provider founded in 2015, operating exclusively in Egypt with a workforce of 501-1,000 employees. The company delivers a comprehensive FM portfolio spanning technical operations and maintenance (MEP, HVAC, electrical, fire detection, BMS operations, pool maintenance, fit-out), soft services (janitorial, housekeeping, deep cleaning, security, landscaping, waste management, pest control), transition management (FM consultation, commercial building management, leasing), and support services (project management, B.O.T. projects, energy management, sustainability, water treatment). Underlying the service delivery is a CAFM (Computer-Aided Facility Management) system integration layer used for asset, contract, utilities, and building services management, paired with Building Management System operation and maintenance capabilities.

EFS MISR's commercial structure is built around two anchor joint ventures: EFSPALM (2015, with Palm Hills Development) gives EFS MISR exclusive facility management rights across all Palm Hills Development residential and commercial projects, and EHFS (Egypt Healthcare Facilities Services, 2020, with Cleopatra Hospital Group) positions EFS MISR as Egypt's first integrated healthcare FM provider. Additional clients include the National Museum of Egypt and developers Margin Developments and Mercon Developments, spanning residential, commercial, healthcare, and cultural-institution verticals.

Revenue is generated primarily through bespoke, long-term managed-services and professional-services contracts with enterprise and mid-market clients in Egypt, with no publicly disclosed pricing tiers. The go-to-market model relies on direct enterprise field sales, developer and hospital-group partnership channels, industry events such as the Egypt Facility Management Forum, and inbound via a dedicated hotline (15122) and email. The company is privately held with no disclosed institutional investors, funding rounds, M&A activity, or public listing.

Name

EMPOWER FACILITIES SERVICES MISR

Legal name

EFSMISR

Website

https://efsmi.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

EFS MISR is a Cairo-based integrated facilities management provider founded in 2015, serving residential, commercial, healthcare, and cultural-institution clients across Egypt through long-term managed services contracts anchored by exclusive JVs with Palm Hills Development and Cleopatra Hospital Group.

Ownership category

akta.pro rank

Product category

Integrated Facilities Management Services

NAICS

Facilities Support Services (561210)

SIC

Sanitary Services (4950)

akta.pro primary industry

Compliance, Risk & EHS Management (BPABAAAK)

akta.pro secondary industries

Grounds, Landscaping & Exterior Services (BPABAAAD), Security, Safety & Fire/Life Safety Management (BPABAAAE)

Keywords

• Integrated facilities management
• Building maintenance services
• MEP and HVAC services
• Janitorial and housekeeping
• Building management systems

Headquarters

HQ city

Cairo

HQ country

Egypt

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Facilities Management Services: Integrated facilities management services including technical O&M, soft services, transition management, and support services. Revenue is generated through long-term facility management contracts with commercial, residential, and healthcare clients.
2. Technical Operations & Maintenance: MEP services, HVAC, electrical maintenance, fire detection, BMS operations, pool maintenance, and renovations/fit-out management delivered as part of comprehensive O&M contracts
3. Transition & Leasing Services: FM consultation management, commercial building management, and leasing services for new property transitions
4. Specialized Healthcare FM: Egypt's first integrated healthcare facility management provider serving Cleopatra Hospital Group and healthcare facilities

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

EFS MISR is an integrated facilities management (IFM) provider that delivers technical operations & maintenance (MEP, HVAC, electrical, fire detection, BMS), soft services (janitorial, housekeeping, security, landscaping, waste management, pest control), and transition/support services (project management, energy & sustainability, fit-out, leasing consultation) for residential, commercial, healthcare, and cultural facilities across Egypt. Through its EFSPALM and EHFS sub-brands, the company also provides exclusive residential FM for Palm Hills Development and Egypt's first integrated healthcare FM in partnership with Cleopatra Hospital Group.

Product overview

EFS MISR is an integrated facilities management company offering a comprehensive portfolio of services through multiple sub-brands and modules. The core EFS MISR brand provides facilities management, technical operations & maintenance, soft services, transition management, and support services. Two specialized sub-brands extend the portfolio: EFSPALM (established 2015, partnership with Palm Hills Development) handles exclusive residential facility management, while EHFS (established 2020, partnership with Cleopatra Hospital Group) delivers Egypt's first healthcare-focused integrated facility management. The company's services range from technical MEP/HVAC/BMS operations to janitorial, security, landscaping, and energy sustainability solutions, serving commercial buildings, residential communities, and healthcare facilities across Egypt.

Differentiator

Problem solved

Functional benefit

Brands

• EFSPALM: Exclusive facility management joint venture for Palm Hills Development projects, established in partnership with Palm Hills Development in 2015.
• EHFS

Products and services

• EFS MISR Integrated Facilities Management Core integrated facility management service covering technical operations (MEP, HVAC, electrical maintenance, fire detection, BMS), soft services (janitorial, housekeeping, security, landscaping, waste management, pest control), and support services (project management, energy saving, sustainability) for residential, commercial, and institutional clients in Egypt.
• EHFS (Egyptian Healthcare Facilities Services) — Healthcare Integrated Facility Management Egypt's first integrated healthcare facility management service, established in 2020 as a joint venture with Cleopatra Hospital Group, delivering specialized FM (MEP maintenance, BMS operations, fire safety, access control, infection control, sanitization, and critical business continuity management) for hospital environments.
• EFSPALM — Exclusive Residential Facility Management for Palm Hills Development Exclusive facility management service for all Palm Hills Development residential and commercial projects, delivered through the EFSPALM joint venture established in 2015 between EFS MISR and Palm Hills Development. Covers MEP, soft services, security, and community operations for master-planned developments.

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Cleopatra Hospital GroupcoreStrategic or Co-development Partner · 1 January 2020EHFS was established in 2020 as a joint venture with Cleopatra Hospital Group to create Egypt's first integrated healthcare facility management provider. This specialized partnership addresses the unique compliance, infection control, and clinical environment requirements of hospital facilities.
• Palm Hills DevelopmentcoreStrategic or Co-development Partner · 1 January 2015EFSPALM was established in 2015 as a joint venture partnership between EFS MISR and Palm Hills Development to serve as the exclusive facility manager for all Palm Hills Development projects. This exclusive arrangement provides secured revenue streams and market access across Palm Hills' residential and commercial portfolio in Egypt.

Scale indicators2 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Emrill Services: UAE-based integrated facilities management provider offering soft services, hard services, and specialized FM across commercial, residential, and hospitality segments in the Middle East — directly comparable in scope, IFM positioning, and target enterprise clients to EFS MISR.
• Imdaad: Qatar-based integrated facilities management company serving residential, commercial, and infrastructure clients across the MENA region — closely comparable IFM service portfolio, contract-based model, and regional market dynamics to EFS MISR.
• Farnek Services: UAE-based IFM and property management firm delivering soft and hard FM, hospitality, and specialist maintenance to enterprise clients — comparable in full-service IFM delivery, regional MENA footprint, and enterprise sales motion.
• Khidmah: Abu Dhabi-based integrated facilities management provider with full-scope IFM offerings to residential, commercial, and government clients across the UAE — direct regional peer in IFM scope, sub-brand structure, and managed-services revenue model.
• Saudi Facilities Management Co. (SFM): Saudi Arabia-based national facilities management company providing integrated, hard, and soft services to enterprise and government clients — comparable in IFM service scope and MENA regional positioning, though serving a different primary geography.

Broad incumbents

• Sodexo: Global facilities management and food services giant with significant MENA operations — broader portfolio but overlapping in integrated FM, soft services, and enterprise contracts, and a key competitive incumbent expanding in Egypt.
• Compass Group: Global support services and contract catering major operating across more than 40 countries including MENA — overlaps with EFS MISR's soft services, catering/vending, and managed services contracts, and a potential large-scale competitor as it expands in Egypt.
• Mitie: UK-based facilities management and professional services firm offering integrated FM, security, cleaning, and energy services — comparable IFM breadth and enterprise sales motion, with growing MENA exposure that positions it as a credible cross-border competitor.
• Cushman & Wakefield: Global commercial real estate services firm with significant facilities management operations worldwide — comparable in serving enterprise real estate clients and offering integrated FM, though FM is one of several service lines within its broader portfolio.

Regional players

• Enova Facilities Management Services: MENA-based facilities management and energy services company operating primarily in the UAE and Saudi Arabia with integrated hard and soft FM offerings — comparable regional IFM profile though primarily serving Gulf markets rather than Egypt.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/efsmi
• LinkedInlinkedin.com/company/efsmisr
• Instagraminstagram.com/efsmisr

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EMPOWER FACILITIES SERVICES MISR