Ecare

Name

Ecare

Legal name

ECARE

Website

https://ecare-security.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Fabrègues

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Product Distribution (Hardware & Software): eCare distributes a wide range of electronic security hardware (cameras, NVRs, intrusion alarms, access control) and software (VMS licenses) from partner brands. Products are sold exclusively through registered professional resellers/integrators, not to the general public. All products in the catalog are tested before commercialization. The company fulfills 96% of orders within 24 hours from its Fabrègues headquarters.
2. Training Services: eCare operates an approved training center (agrément préfectoral No. 76 34 08890 34) certified Qualiopi, offering technical and commercial training on video surveillance and partner brand products. Training is eligible for full financing through OPCO/collecteur formation. Pricing is per training session/per participant.
3. Project Engineering & Consulting (Bureau d'études): Pre-project technical consulting and sizing services for installers and end users, covering camera placement (optical or thermal), server/storage sizing, site plans, and wireless/hertzian synoptics. This added-value engineering service supports the distribution of products by ensuring correct product selection and project viability.
4. Marketing & Branding Support Services: Marketing services offered to partners including customized signage (security plaques), branded Ajax sirens, roll-ups, documentation, and email advertising campaigns on specific product categories. eCare provides these services to support its distribution channel partners.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Ecare is a French value-added distributor of electronic security products, supplying video surveillance cameras, NVRs, intrusion alarms, access control, and VMS software from brands including its own sub-brand C-Q-IT, Hanwha Vision, Nx Witness, UNV, and Ajax Systems to certified resellers and integrators. The company packages proprietary AI analytics (Aivago parking, AcuSearch video search, Barcode HTTP Sender) and complements distribution with project engineering, Qualiopi-certified training, marketing enablement, and a 24/7 B2B e-shop serving professional partners.

Product overview

Ecare is a 100% independent French distributor specializing in electronic security since 2008. The company operates as a multi-brand distributor offering a comprehensive security technology portfolio. The core offering includes video surveillance products (C-Q-IT budget cameras, Hanwha Vision AI cameras, UNV IP systems), VMS software (Nx Witness), intrusion detection (Ajax Systems), and proprietary AI-powered solutions (Aivago parking management, AcuSearch video search, Barcode HTTP Sender, VCA Technology cameras). Beyond products, eCare provides professional services including engineering design (Bureau d'études), technical support, marketing support, certified training (Qualiopi/Datadock approved), and prescription network management. The company distributes through a network of professional installers and serves vertical markets including urban, industrial, retail, hospitality, landlords/co-ownerships, and logistics/transport sectors.

Differentiator

Problem solved

Functional benefit

Brands

• C-Q-IT: Brand created in 2018 offering video surveillance products with excellent quality-price ratio, no online sales. Products include cameras, switches, IP audio, and accessories.
• Aivago

Products and services

• C-Q-IT video surveillance product line C-Q-IT is eCare's own sub-brand of video surveillance products (IP and coaxial cameras, PoE switches, IP speakers, accessories) sold exclusively through certified resellers with no public online pricing. Designed for professional installers seeking a quality-to-price ratio alternative with ONVIF compatibility and Plug & Play setup.
• Hanwha Vision cameras and systems Hanwha Vision is a global video surveillance manufacturer (South Korea) offering cameras, recording systems, software, and AI algorithms with NDAA compliance, 3-year extendable warranty, and multi-sensor technology. Distributed in France by eCare through its certified channel partner network.
• Nx Witness Video Management Software (VMS) Nx Witness is a VMS platform by Network Optix supporting 1,350+ camera brands with open SDK/API, free updates, multi-site management, SOC 2, ISO 27001, and NIS2 compliance. eCare has distributed 6.5+ million NX Witness licenses in France since 2020 and offers dedicated Qualiopi-certified training. Licensed per camera/server/workstation.
• UNV (UniView) video surveillance products UNV (UniView) is a top-4 global IP video surveillance manufacturer producing 10 million cameras per year. eCare has been UNV's longest-standing French distributor since 2015. Products include 2–12MP cameras, IP and hybrid NVRs (4–128 channels), AcuSearch AI video search, Ultra 265 compression, Starlight sensitivity, PoE 250m, NDAA compliance, and 3-year warranty. Delivered in 24h with sub-1h quote turnaround and 98% technical service satisfaction.
• Ajax Systems wireless intrusion detection Ajax Systems is a Ukrainian/European wireless intrusion and smart-home manufacturer with 1.2 million protected sites across 120 countries. eCare distributes control panels (Jeweller/Wings/Fibra hybrid), detectors (motion, photo, opening, shock, glass break), and domotics (fire, flood, panic, connected plug). Features include free app, Grade 2 certification, 2–5 year battery life, up to 2,000 m range, and scene creation.
• Aivago smart parking management solution Aivago is eCare's proprietary cloud-based smart parking management solution using AI-powered LPR to detect vehicle dwell time, occupancy rates, illegal parking, and trigger real-time alerts. Hosted in France on a monthly subscription per connected camera, with no commitment and cancel-anytime terms. Rapidly deployable by certified partners across Europe.
• AcuSearch AI video search AcuSearch is an AI-powered video search technology enabling attribute-based search (clothing, color, gender, direction, vehicle type, accessories) across video footage. Distributes AI-powered investigation capability to small and medium businesses through Uniview NVR integration.
• Barcode HTTP Sender logistics integration Proprietary software developed internally by eCare to link barcodes and QR codes to the video surveillance system, enabling real-time display and search of scanned parcels/packages by barcode number for logistics traceability.
• Certified professional training (Formation) Qualiopi- and Datadock-certified training services (Agrément préfectoral N° 76 34 08890 34) covering video supervision commercialization and HD technical surveillance, offered in 8h or 16h sessions. Fully fundable through OPCO/organismes collecteurs. 18 years combined training experience, 342 clients trained across 4 training themes.
• Project engineering services (Bureau d'études) Pre-project technical consulting and sizing services for installers and end users, covering optical/thermal camera placement, server and storage sizing, site plans, and wireless/hertzian synoptic design. Ensures correct product selection and project viability.
• Partner marketing services Marketing services offered to channel partners including customised signage (security plaques), branded Ajax sirens, roll-ups, documentation, and email advertising campaigns on specific product categories, plus the eCare Drive resource hub (technical sheets, product visuals, brand materials).
• Prescriber network animation services Animation of a prescriber network in France (engineering firms, specifiers, security referents) to promote eCare's solutions across vertical markets and direct project opportunities to the reseller partner network.

Quantifiable outcome

• 96% of orders fulfilled within 24 hours
• +6 more outcomes

Named customers36 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability9 records

Feature15 records

Partnerships

Twelve partnerships are on record, tiered core, secondary and minor.

• NX Witness / Network OptixcoreTechnology or Integration · 1 January 2020Network Optix, based in California, has revolutionized the VMS market since 2010 with NX Witness. Since 2020, eCare serves as distributor, trainer, and prescriber for NX Witness in France. eCare has commercialized 6.5+ million NX Witness licenses. NX Witness supports 1,350+ camera brands. Key features: open SDK/API, free updates, multi-site management, intuitive interface (96%+ find it more intuitive than previous software), SOC 2, ISO 27001, and NIS2 compliant. eCare offers dedicated NX training courses under its Qualiopi certification.
• C-Q-ITcoreTechnology or Integration · 1 January 2018C-Q-IT is a brand created by eCare in 2018 to offer excellent quality-to-price ratio video surveillance products, with no online pricing to protect reseller margins. Products include IP and coaxial cameras (4–5MP, IR 30–100m), switches (PoE 250m, manageable), IP audio, and accessories. Key differentiators: Ultra PoE (250m PoE standard), Plug & Play, ONVIF compatibility, 0.36% average failure rate, IP67 waterproof rating. eCare distributes exclusively through its channel network; C-Q-IT has no online pricing.
• UNV (UniView)coreTechnology or Integration · 1 January 2015UNV (UniView), created in 2005, is the pioneer of IP video protection in China and the 4th largest manufacturer globally, producing 10 million cameras per year. eCare has been UNV's longest-standing distributor in France since 2015. UNV products include cameras (2–12MP), NVRs (IP & hybrid, 4–128 channels), cables, monitors, and AcuSearch AI-powered video search. Key differentiators: Ultra 265 compression, Starlight sensitivity, PoE 250m, NDAA compliant, 3-year warranty, 0.47% failure rate. eCare offers 24h delivery, <1h quote turnaround, and 98% technical service satisfaction for UNV.
• DPD France (Carbon-Neutral Shipping)secondaryOthers · 1 January 2012Since 2012, more than 95% of eCare's shipments in France are handled by DPD France under a carbon-neutral shipping arrangement at no extra cost to clients. This partnership supports eCare's environmental commitment to sustainable logistics.
• Hanwha VisioncoreTechnology or IntegrationHanwha Vision is a globally recognized video surveillance manufacturer, subsidiary of Hanwha Group, employing ~2,000 people with headquarters in South Korea. Product range includes cameras, recording systems, software, and advanced AI algorithms. Key features: 3-year warranty (extendable to 5), NDAA compliance for high-security markets, low power consumption, extensive spare parts catalog, and multi-sensor technology leadership. R&D and manufacturing based in South Korea.
• Ajax SystemscoreTechnology or IntegrationAjax Systems, a Ukrainian manufacturer of wireless intrusion systems since 2011, established in Europe since 2018, is known for unmatched reliability and simplicity. Products include control panels (wired, wireless via Jeweller & Wings, IP & 4G), detectors (motion, photo, opening, shock, glass break — indoor & outdoor), and domotics (fire, flood, panic, connected plug, module). Key features: free app, Grade 2 certification, 2–5 year battery life, up to 2,000m range, Jeweller/Wings/Fibra hybrid, scene creation. 1.2 million sites protected globally, deployed in 120 countries. Manufacturing in Poland.
• CVEDIAsecondaryTechnology or IntegrationCVEDIA provides AI-powered video analytics solutions. eCare distributes CVEDIA products, which enhance camera intelligence with onboard AI analytics (human/vehicle detection, behavioral analysis). CVEDIA-RT AI is highlighted as making cameras truly intelligent through embedded AI models.
• Lenel (Access Control Integration)secondaryTechnology or IntegrationeCare's logistics solutions integrate with Lenel's access control systems, enabling unified security management combining video surveillance with physical access control for industrial and logistics sites.
• Genetec (Access Control Integration)secondaryTechnology or IntegrationeCare's logistics solutions integrate with Genetec's security platform, enabling unified security management combining video surveillance with physical access control for industrial and logistics sites.
• Bosch (Access Control/Intrusion Integration)secondaryTechnology or IntegrationeCare's logistics solutions integrate with Bosch security systems (access control and intrusion detection), enabling unified security management combining video surveillance with physical access control for industrial and logistics sites.
• VCA TechnologysecondaryTechnology or IntegrationVCA Technology provides intelligent cameras (e.g., IPAi355-MR) with onboard AI analytics including face detection, object classification, and behavioral rules. The IPAi355-MR integrates Nx Witness server directly, enabling standalone VMS operation with microSD storage. eCare distributes VCA Technology products through its French channel network.
• Ecologic (WEEE/EEE Recycling)minorOtherseCare is a member of eco-organization Ecologic (IDU: FR351036_05NZAO on SYDEREP registry) for the prevention, collection, and recycling of electronic equipment, fulfilling its extended producer responsibility (EPR) obligations under French environmental law.

Scale indicators14 records

Recent moves10 records

Expansion highlights6 records

Emerging players

• Stone Security: Smaller UK integrator and security products provider; partial overlap with eCare where it competes for reseller/installer mindshare in the channel.
• Volumatic: UK-based value-added security distributor specializing in access control, CCTV and intruder products; smaller-scale analog to eCare in carrying multiple brands with installer services.

Broad incumbents

• Anixter / Wesco: Global broad-line infrastructure distributor (Wesco, post Anixter acquisition) carrying security, network and electrical lines; overlaps with eCare in security distribution but operates at much broader scale and scope.
• Ingram Micro: Global IT and specialty distributor with significant security and physical-security software/hardware exposure; partial overlap with eCare's distribution-and-services motion, but at vastly larger scale.

Others

• Ajax Systems: Wireless intrusion and smart-home manufacturer that eCare distributes in France; relevant because vendor-direct or competing distributors in intrusion overlap with eCare's intrusion channel.
• Hanwha Vision (formally Hanwha Techwin Europe): Global camera and VMS manufacturer that is itself one of eCare's core distribution principals; pertinent because OEM-direct sales competes with eCare in the French integrator channel.

Direct peers

• Mayflex: UK distributor of IP security, networking and infrastructure products to professional installers; directly comparable in carrying IP video, VMS and structured cabling for integrators.
• ADI Global Distribution: Honeywell-owned multi-brand electronic security distributor serving installers/integrators across the US, EMEA and APAC; most direct functional twin to eCare in multi-brand security distribution with value-added services.
• CSD Group: UK independent electronic security distributor (CSD/CSE) focused on access control, CCTV and intrusion; similar regional multi-brand value-added distributor serving integrator channels.
• Norbain: Long-standing UK-based independent distributor of electronic security (CCTV, access, intrusion) products to installers; comparable multi-brand, value-added model in a similar channel-driven market to eCare.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/ecaresecurity
• LinkedInlinkedin.com/company/ecare-france

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ecare