ADHAP

What ADHAP does

ADHAP is a French home care services network founded in 1997 and headquartered in Clermont-Ferrand, operating 145+ franchise centers nationwide that deliver personalized in-home support to approximately 25,000 beneficiaries through 5,500+ caregivers. The company serves elderly individuals and people with disabilities or neurodegenerative diseases, with customer segments explicitly including post-hospitalization patients, people with cognitive disorders, and family caregivers. The service portfolio covers daily living assistance, disability support, neurodegenerative disease accompaniment (Alzheimer and Parkinson's via the internal Labels Alzheimer and Parkinson), cognitive disorder support, administrative assistance, post-hospitalization transition, and meal delivery under the MIDI&SOIR sub-brand. ADHAP is organized as ADHAP PERFORMANCES SAS and is a subsidiary of the emeis Group.

The network operates primarily under a franchise model since 2001, with each local center built around the I.D.E.C. concept—an Infirmière Diplômée d'État Coordinatrice (state-certified nurse coordinator) responsible for quality oversight and clinical care delivery. Since 2023, ADHAP Direct has extended the offering with a mandataire service mode in which ADHAP handles administrative formalities while the client acts as the caregiver's employer. Underpinning care quality and caregiver development is the internal Observatoire ADHAP data analysis center and the in-house training organization Institut ADHAP (established 2008, QUALIOPI-certified in 2021), which delivers the FAE (Formation d'Adaptation à l'Emploi) program and 100% internally designed pedagogical content.

Revenue is generated through three streams: recurring service fees from clients under the prestataire model, partially offset by French social aid such as APA, PCH, and the 50% tax credit; mandataire administrative services via ADHAP Direct; and franchise entry fees of €70,000–80,000 per new center (plus ongoing franchise economics), with franchise centers positioned to generate €300,000–€500,000 of revenue and €220,000–€430,000 of profit potential over two years. Quality assurance is anchored by QUALICERT network certification with annual internal audits and by departmental Conseil Départemental SAP authorizations per center, supplemented by disease-specific labels developed in partnership with Institut France Alzheimer and France Parkinson.

Name

ADHAP

Legal name

ADHAP PERFORMANCES SAS

Website

https://adhap.fr

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ADHAP is a French home care services network operating 145+ franchise centers nationwide, providing personalized in-home support across daily living, disability, and neurodegenerative disease care to 25,000+ beneficiaries via 5,500+ caregivers, as part of the emeis Group.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industry

Home Health Aide (HHA) Services (Medically Directed) (HSABACAB)

Keywords

• Home care services
• Personalized senior care
• Disability support services
• Meal delivery services
• Franchise care network

Headquarters

HQ city

Clermont-ferrand

HQ country

France

HQ region

Europe

Offices22 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Prestataire Services (Main Model): ADHAP acts as employer of caregivers, providing comprehensive home care services. Revenue generated from service fees paid by clients, with partial reimbursement through French social aid systems (APA, PCH) and tax credits.
2. Mandataire Services (ADHAP Direct): Since 2023, ADHAP Direct provides mandataire mode where clients are the employers and ADHAP handles administrative formalities. Client pays caregiver directly.
3. Franchise Fees: Franchise investment ranges from 70,000€ to 80,000€ including entry rights, training, and initial contribution. Potential revenue of 300,000€ to 500,000€ per center.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

ADHAP (Aide à Domicile, Hygiène et Assistance aux Personnes) is a French home care services network providing personalized in-home assistance to elderly individuals, people with disabilities, and those with neurodegenerative diseases. Services include daily living assistance, hygiene and household support, disability accompaniment, specialized Alzheimer and Parkinson care, administrative assistance, post-hospitalization recovery support, and home-delivered meals under the MIDI&SOIR brand. Services are delivered through a franchise network of 145+ centers across France, with ADHAP Direct offering a mandataire (employer-of-record) mode since 2023.

Product overview

ADHAP is a comprehensive home care services network operating since 1997 across France. The core offering consists of the main ADHAP brand providing assistance with daily living, disability support, neurodegenerative disease care, cognitive disorder support, administrative assistance, hospital return assistance, and meal delivery. The service portfolio includes ADHAP (prestataire mode), ADHAP Direct (mandataire mode since 2023), and MIDI&SOIR meal delivery. The Institut ADHAP, established in 2008, provides internal training and professional development. The network has over 145 centers nationwide with specialized labels for Alzheimer's and Parkinson's care.

Differentiator

Problem solved

Functional benefit

Brands

• Midi & Soir: Meal delivery service offering quality meals adapted to beneficiaries' needs and tastes, delivered to their homes.

Products and services

• Aide au quotidien (Daily Life Assistance)

Quantifiable outcome

• 93.88% of employees satisfied working at ADHAP (2024 survey)
• +4 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• Institut France AlzheimercoreStrategic or Co-development Partner · 1 January 2025Collaboration for the Label Alzheimer program. ADHAP's state-certified nurses receive specialized training from Institut France Alzheimer to become internal référents, then train caregivers using pedagogical tools created by Institut ADHAP.
• France ParkinsoncoreStrategic or Co-development Partner · 1 January 2025Collaboration for the Label Parkinson program. ADHAP's state-certified nurses receive specialized training from France Parkinson to become internal référents, then train caregivers using pedagogical tools created by Institut ADHAP.
• emeis GroupcoreOthersADHAP Performances is part of the emeis Group, a major player in care for vulnerable people. The group's Data Protection Officer can be contacted at [email protected].

Scale indicators10 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Petits-fils: French home care franchise focused on elderly assistance with a high-touch service model and dedicated caregiver matching. Overlaps with ADHAP on prestataire home care for loss-of-autonomy seniors, with similar national multi-center coverage.
• Vitalliance: French franchise network providing home care services for elderly and disabled individuals, including specialized disability and post-hospitalization care. Comparable to ADHAP on franchise structure and primary customer segments.
• Senior Compagnie: French home care franchise specializing in elderly and dependent-person assistance with personalized care plans. Targets the same loss-of-autonomy customer base with similar ADL and companionship services.
• O2 (Oui Care): One of the largest French home care and personal services franchise networks, providing ADL assistance, childcare, and household support. Directly comparable to ADHAP in business model (franchise + prestataire), customer segments (seniors/dependents), and national footprint.
• Domidom: National French home care network offering personal assistance, dependency care, and post-hospitalization support. Direct competitor to ADHAP in delivering APA/PCH-funded services through a multi-center model.
• Azaé (Apef): French home care franchise network offering personal care, housekeeping, and elderly assistance services under both prestataire and mandataire modes. Closely mirrors ADHAP's dual-mode strategy and target population across France.

Broad incumbents

• emeis Group (parent): ADHAP's parent conglomerate and major European player in nursing homes, clinics, and home care services. Provides strategic context as the broader portfolio operator within which ADHAP sits.
• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): French federation representing non-profit and cooperative home care providers across France, often serving APA/PCH beneficiaries. Relevant as a sector-wide counterparty shaping policy and funding conditions affecting ADHAP.
• ADMR (Association du Domicile en Milieu Rural): Largest French non-profit network for home services across rural and urban areas, offering personal care, household help, and family support. Operates with associative rather than franchise structure but competes for the same APA/PCH-funded beneficiaries.

Emerging players

• Alogia (formerly Bien à la Maison / Senioralis group): French home care group offering personal assistance and dependency care with both prestataire and mandataire modes. Comparable in service portfolio and customer profile, though smaller in network scale than ADHAP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCehHmiT-Ggyq3PZxKAKR__A
• Facebookfacebook.com/adhapservices
• LinkedInlinkedin.com/company/adhap-performances
• Xx.com/AdhapOfficielle

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ADHAP