Vitalliance
Vitalliance is a French private home care services provider operating 206 agencies nationwide with approximately 13,500 caregivers serving 15,000 elderly and disabled clients across France, offering personal care, mobility assistance, teleassistance, and inclusive housing.
- Company typePrivate
- Founded2003
- HeadquartersCourbevoie, France
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Vitalliance does
Vitalliance is a French private home care services provider founded in 2003 and headquartered in Courbevoie. The company operates one of France's largest networks of 206 physical agencies nationwide, deploying approximately 13,500 caregivers (auxiliaires de vie, dames de compagnie, gardes de nuit) to serve 15,000 clients. Its core customer segments are elderly individuals (60+) experiencing loss of autonomy — including those with Alzheimer's, Parkinson's, and related conditions — and persons with disabilities including multiple sclerosis, myopathy, cerebral palsy, and autism. The service portfolio spans personal hygiene assistance, meal preparation, mobility and transfer support, administrative help, social companionship, night care, teleassistance, inclusive housing (habitat inclusif), and vacation accompaniment, available 7 days a week and 24 hours per day.
The company generates revenue through two principal models. In "prestataire" (provider) mode, Vitalliance directly employs caregivers and bills clients hourly at rates up to €25/hour for PCH-funded human aid, with surcharges of 25% on Sundays and holidays. In "mandataire" (mandate) mode, it acts as an administrative intermediary for clients who directly employ caregivers, charging €21.27/hour plus management fees. Significant revenue is financed through French public mechanisms — APA for elderly care and PCH for disability compensation — alongside a 50% tax credit available on eligible expenses. The proprietary Telegestion system tracks intervention arrivals, departures, and service details via phone or dedicated devices, enabling service verification and billing justification to funding bodies.
Vitalliance's go-to-market is sales-led through its agency network, supported by a national phone contact center, free online quote requests, Google paid search, and active social media presence across Facebook, LinkedIn, Instagram, and TikTok. The company holds NF certification and the Services à la Personne label, is GDPR compliant, and in 2026 achieved Société à Mission (mission-driven company) status under French law, codifying human, societal, and environmental commitments. Ownership remains private with co-founder Pierre Francis identified in company communications; no institutional investors, funding rounds, or M&A activity are disclosed.
Vitalliance firmographics
Firmographics- Name
- Vitalliance
- Legal name
- Vitalliance SAS
- Website
- https://vitalliance.fr
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Vitalliance is a French private home care services provider operating 206 agencies nationwide with approximately 13,500 caregivers serving 15,000 elderly and disabled clients across France, offering personal care, mobility assistance, teleassistance, and inclusive housing.
- Ownership category
- akta.pro rank
Vitalliance industry classification
Industry- Product category
- Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Home Health Care Services (8082), Services-Social Services (8300)
- akta.pro primary industry
- Private Duty Personal Care Agencies (Non-Medical Home Care Providers) (HLADAGAL)
- akta.pro secondary industries
- Light Housekeeping & Home Upkeep (Non-Medical) (HSABAAAD), Overnight In-Home Care (Night-Only Supervision) (HSABAHAC), Dementia & Alzheimer’s Respite Care (HSABAGAF), Overnight & Short-Shift Companion Sitter Services (HSABAAAJ), Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL)
Keywords
Where Vitalliance is headquartered
LocationHeadquarters
- HQ city
- Courbevoie
- HQ country
- France
- HQ region
- Europe
Offices2 records
Markets served
Vitalliance business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Home care services (mode prestataire): Vitalliance acts as the employer of care assistants, providing home care services directly to clients. Services are billed hourly, with rates varying by department and intervention type. Weekend and holiday surcharges apply (25% for Sundays and public holidays except May 1 and December 25 at 100%).
- Mandate/employer services (mode mandataire): Vitalliance assists clients as employers with administrative and payroll management for their hired care assistants. Clients pay monthly provisions covering salaries, social contributions, and Vitalliance's management fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Provider service rate (prestataire) for PCH-funded human aid |
| Usage-based | Monthly | Kilometric transport rate for client accompaniment |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels8 records
Vitalliance product offering
Product offeringCore offering
Vitalliance provides professional in-home care services for elderly and disabled individuals across France, delivered by trained care assistants (auxiliaires de vie), night guards, and companions. Services range from daily living assistance, hygiene, meals, and mobility to specialized care for conditions like Alzheimer's, Parkinson's, multiple sclerosis, and autism, available 24/7 through a network of 206 agencies.
Product overview
Vitalliance operates as a unified home care services platform offering comprehensive support for elderly and disabled individuals to maintain their quality of life at home. The core portfolio centers on two primary service streams: 'Aide à domicile pour personnes âgées' (home care for elderly, covering age-related conditions like Alzheimer's and Parkinson's) and 'Aide à domicile pour personnes handicapées' (home care for disabled individuals, addressing conditions including multiple sclerosis, myopathy, and autism). Complementary modules include meal assistance, hygiene care, administrative support, social/relational assistance, mobility support, teleassistance, inclusive housing, sports activities, and vacation support. Service delivery is provided through trained professionals including auxiliary care workers (auxiliaires de vie), companions (dames de compagnie), and night caregivers (gardes de nuit), operating 7 days a week, 24 hours per day across 206 agencies throughout France.
Differentiator
Problem solved
Functional benefit
Products and services
- Aide à domicile pour personnes âgées (Home care for elderly) Professional home care services for elderly individuals experiencing age-related loss of autonomy, including specialized support for Alzheimer's, Parkinson's, and related conditions.
- Aide à domicile pour personnes handicapées (Home care for disabled persons) Specialized home care services for individuals with disabilities, covering conditions such as multiple sclerosis, myopathy, Charcot's disease, cerebral palsy, and autism.
- Téléassistance (Teleassistance) Remote safety and assistance solutions for individuals at home and outside, providing emergency response and monitoring capabilities.
- Habitat inclusif (Inclusive housing) Shared living arrangements designed to combat loneliness, maintain autonomy, and support the life projects of individuals requiring assistance.
- Aide au repas (Meal assistance) Meal preparation and assistance services to support proper nutrition for elderly or disabled individuals at home.
- Aide à l'hygiène (Hygiene assistance) Personal hygiene assistance including bathing, dressing, grooming, and toileting support, adapted to each individual's mobility and autonomy level.
- Aide administrative (Administrative assistance) Administrative support including mail management, form completion, online procedures, and medical appointment scheduling assistance.
- Aide relationnelle et sociale (Relational and social assistance) Social companionship and relational support to prevent isolation, maintain social connections, and stimulate daily life through conversations, shared activities, and outings.
- Aide aux déplacements (Mobility assistance) Mobility assistance including help with getting in/out of bed, transfers between surfaces, walks, medical appointment accompaniment, and use of technical aids.
- Sport et loisirs (Sports and leisure) Sports and leisure activities support for disabled individuals to promote physical health and social inclusion.
- Vacances (Vacation support) Vacation support services enabling elderly or disabled individuals and their caregivers to travel with appropriate assistance.
- Auxiliaire de vie (Life assistant) Professional life assistants providing direct home care support, trained in adapted techniques and secure mobilization for elderly and disabled clients.
- Dame de compagnie (Companion) Companion services providing social presence and emotional support for isolated individuals requiring regular human contact.
- Garde de nuit (Night guard) Nighttime supervision and assistance services for individuals requiring overnight care and monitoring.
Quantifiable outcome
- 15,000 clients accompanied at home
- +2 more outcomes
Companies that use Vitalliance
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
Vitalliance technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Vitalliance partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- APF France HandicapminorVitalliance participates in APF France Handicap events such as Festi'Run, demonstrating commitment to disability inclusion and social responsibility.
Scale indicators5 records
Recent moves7 records
Expansion highlights6 records
Vitalliance competitors and assessment
Company assessmentDirect peers
- O2 (O2 Care Services): One of France's largest multi-service home care networks, offering aide à domicile for elderly and dependents under the same prestataire/mandataire model. Directly comparable to Vitalliance in service mix, target clients, and franchise + direct agency distribution.
- Petits-fils: French home care franchise focused exclusively on elderly aide à domicile with nationwide agency presence. Highly comparable elderly-specialized service offering, agency model, and reliance on APA funding.
- Générale des Services: National franchise network offering home care, housekeeping, and dependent-person support across France. Comparable multi-service model, agency distribution, and elderly/disabled target segments to Vitalliance.
- APEF (Apef Services à la Personne): Franchise network of home care agencies serving elderly and dependent persons across France. Direct peer in terms of service catalog (aide aux aînés, garde, ménage), target client base, and franchise-driven national distribution model.
- Domidom: French home care services network providing aide à domicile for elderly and disabled under prestataire/mandataire models. Direct competitor in the same regulated French services à la personne market with overlapping client base and service catalog.
- Senior Compagnie: French home care franchise specializing in elderly and dependent persons with multi-agency nationwide presence. Directly comparable to Vitalliance's elderly-focused aide à domicile offerings and franchise/distributed agency model.
- ADHAP Services: National franchise network specialized in home care for elderly and disabled, including Alzheimer's and Parkinson's support. Highly comparable service mix, customer segments, and franchise-agency structure to Vitalliance.
- Bien à la Maison: French home care and dependency support services provider offering aide aux personnes âgées and dépendance across French territories. Comparable in service mix, elderly/disability specialization, and prestataire agency model.
- ADMR: National nonprofit federation of home care associations providing aide à domicile to elderly, disabled, and families across France. Closest comparable by service scope, geography, and reliance on APA/PCH funding, though operating under associative/nonprofit rather than for-profit model.
Regional players
- France Présence: French home care network providing aide à domicile and services à la personne, primarily across departmental territories. Comparable in service offering and target clients to Vitalliance, with similar reliance on APA/PCH funding streams.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Vitalliance social profiles
Digital presenceVitalliance compliance and trust
Trust signalCompliance4 records
Vitalliance financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vitalliance leadership team
Management profileNumber of profiles
Profiles1 record
Vitalliance funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vitalliance M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vitalliance
What does Vitalliance do?
Vitalliance provides professional in-home care services for elderly and disabled individuals across France, delivered by trained care assistants (auxiliaires de vie), night guards, and companions. Services range from daily living assistance, hygiene, meals, and mobility to specialized care for conditions like Alzheimer's, Parkinson's, multiple sclerosis, and autism, available 24/7 through a network of 206 agencies.
Is Vitalliance a public or private company?
Vitalliance is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vitalliance founded?
Vitalliance was founded in 2003. It employs 501 to 1,000 people.
Where is Vitalliance based?
Vitalliance is headquartered in Courbevoie, France, in the Europe region.
How does Vitalliance make money?
Two revenue lines are on record. Home care services (mode prestataire) is the primary driver. The others are mandate/employer services (mode mandataire).
Who are Vitalliance's main competitors?
Direct peers on record are O2 (O2 Care Services), Petits-fils, Générale des Services, APEF (Apef Services à la Personne), Domidom, Senior Compagnie, ADHAP Services, Bien à la Maison and ADMR. France Présence is listed as a regional player.
Does Vitalliance have an API?
No public API is recorded for Vitalliance.
What industry is Vitalliance in?
Vitalliance's product category is Home Care Services. Its primary akta.pro industry code is HLADAGAL, Private Duty Personal Care Agencies (Non-Medical Home Care Providers), with a secondary code of HSABAAAD, Light Housekeeping & Home Upkeep (Non-Medical). Its NAICS code is 624120 and its SIC code is 8082.