Sevier County Utility District
Sevier County Utility District is a regulated natural gas distribution utility serving approximately 15,000 residential and commercial customers across Sevier and Blount counties, Tennessee, with an integrated retail appliance store and CNG fueling station.
- Company typePrivate
- Founded1955
- HeadquartersSevierville, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Sevier County Utility District does
Sevier County Utility District (SCUD) is a regulated local-government natural gas utility founded in 1955, headquartered at 420 Robert Henderson Road, Sevierville, Tennessee. It distributes natural gas to approximately 15,000 residential and commercial customers across Sevier and Blount counties in East Tennessee, regulated by the Tennessee Public Utility Commission, the Tennessee Board of Utility Regulation, and the Federal Energy Regulatory Commission. SCUD purchases natural gas from East Tennessee Natural Gas (ETNG) on the open market and resells it under a base-rate schedule (customer classes G1 through G7) combined with a Purchase Gas Adjustment (PGA) mechanism that passes commodity costs through to customers. Revenue is generated through regulated base rates, monthly minimum bills, service and delivery fees, and installation charges ($450 residential, $800 commercial), and the utility operates 24/7 emergency response and free safety inspections as part of its service obligation.
SCUD's product surface extends beyond commodity distribution. The SCUD Homestore is a wholly-owned retail subsidiary in Sevierville selling natural gas appliances (fireplaces, water heaters, dryers, grills, outdoor kitchens, generators, gas lighting) and bundling them with professional installation, in-house financing (10% down, 4% APR, up to 48 months, capped at $10,000), and rebate programs of up to $1,000 per account. A public compressed natural gas (CNG) fueling station, opened in 2014, provides unattended self-service fast-fill for passenger and commercial vehicles. Customer engagement is multi-channel: UtilityNexus online portal, iOS/Android mobile app, in-person main office and drive-thru kiosk, phone/IVR payments, automatic bank draft, and four local bank branches for in-person bill payment.
The utility's go-to-market combines direct-to-consumer acquisition (online applications, phone, in-person, residential construction hookups) with a sales-led motion for new service connections and appliance upgrades through the Homestore. SCUD invests in community programming (ABC Classroom K-5 education with monthly $500 awards, Neighbors Helping Neighbors hardship assistance, grill and venue rentals) and active social media (Facebook, Instagram, X) to drive brand loyalty and organic acquisition in its service territory. The organization is governed by a 3-member Board of Commissioners and operates with 11-50 employees across functional leadership including President (James Greene), VP of Finance (Steve Croley), VP of HR (Valarie Huff), and VP of Operations (Randy Hodge), plus functional managers in engineering, facilities, construction, IT, finance, customer service, and the Homestore.
Sevier County Utility District firmographics
Firmographics- Name
- Sevier County Utility District
- Legal name
- Sevier County Utility District
- Website
- https://scudgas.org
- Company type
- Private
- Founded year
- 1955
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Sevier County Utility District is a regulated natural gas distribution utility serving approximately 15,000 residential and commercial customers across Sevier and Blount counties, Tennessee, with an integrated retail appliance store and CNG fueling station.
- Ownership category
- akta.pro rank
Sevier County Utility District industry classification
Industry- Product category
- Natural Gas Utility Distribution
- NAICS
- Natural Gas Distribution (2212), Natural Gas Distribution (22121)
- SIC
- Natural Gas Distribution (4924), Natural Gas Transmisison & Distribution (4923)
- akta.pro primary industry
- Residential Natural Gas Sales & Customer Growth (EUAAADAD)
Keywords
Where Sevier County Utility District is headquartered
LocationHeadquarters
- HQ city
- Sevierville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Sevier County Utility District business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Supply Chain, Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Natural Gas Distribution & Delivery: SCUD purchases natural gas on the open market and resells/delivers it to customers. Revenue is generated through base rates (per customer class: G1 Residential through G7 IT/Commercial) plus a monthly Purchase Gas Adjustment (PGA) that reflects market cost of gas. The utility also earns service and delivery fees. There is a minimum bill charged on each account regardless of gas usage.
- SCUD Homestore - Appliance Sales & Installation: The Homestore sells natural gas appliances (fireplaces, water heaters, dryers, grills, outdoor kitchen equipment, generators, lighting) and outdoor living products. Professional installation is offered by qualified installers. Financing is available through SCUD (10% down, up to 48 months at 4% APR, up to $10,000). Rebates are provided to offset equipment costs.
- CNG Station: Public and private CNG fueling station at 420 Robert Henderson Rd, Sevierville. Unattended, self-service, commercial fast-fill facility. Generates revenue from compressed natural gas sales to vehicle owners.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Residential New Service Installation: $450 base + $5.50/FT over 200 FT |
| Unit Pricing | Pay-as-you-go | Commercial New Service Installation: $800 base + $7.50/FT over 200 FT |
| Subscription | One time | Natural Gas Equipment Rebates (New Equipment replacing electric/LP/oil) |
| Subscription | One time | Natural Gas Equipment Rebates (Existing NG equipment replacement) |
| Subscription | Monthly | SCUD Homestore Financing: 10% down, 4% APR, up to 48 months, max $10,000 |
| Usage-based | Monthly | Levelized Billing: spreading annual gas costs evenly over 12 months |
| Usage-based | Monthly | Base Rates by Customer Class (G1-G7) plus PGA |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels8 records
Sevier County Utility District product offering
Product offeringCore offering
Sevier County Utility District (SCUD) purchases natural gas on the open market and distributes/delivers it through its owned pipeline infrastructure to residential and commercial customers across Sevier and Blount counties in East Tennessee. The utility also operates the SCUD Homestore (a retail showroom selling natural gas appliances and outdoor living products with professional installation and in-house financing) and a public self-service CNG (Compressed Natural Gas) fueling station. Ancillary offerings include rebates for natural gas equipment, levelized billing, online and mobile account management via UtilityNexus, and 24/7 emergency response.
Product overview
Sevier County Utility District operates as a natural gas utility provider offering a unified portfolio of energy distribution services and consumer products. The core offering is natural gas distribution service to residential and commercial customers across Sevier and Blount counties in Tennessee. Supplementing the core utility service, SCUD operates the SCUD Homestore (a retail appliance and outdoor living products store), a public CNG fueling station, and provides ancillary programs including rebate incentives, financing options, online account management via UtilityNexus, levelized billing, and a mobile application. These products and services work together to provide customers with comprehensive natural gas solutions from delivery to appliance installation and ongoing account management.
Differentiator
Problem solved
Functional benefit
Products and services
- Natural Gas Distribution Service Distribution and delivery of natural gas through owned pipeline infrastructure to residential and commercial customers across Sevier and Blount counties, Tennessee. Includes new service connections, transfers, disconnections, gas line and meter installation, free safety inspections, and 24/7 emergency response.
- CNG Station Public compressed natural gas (CNG) fueling station operating as an unattended, self-service, commercial fast-fill facility for cars, vans, light-duty trucks, and heavy-duty trucks. Open for public and private vehicle fueling.
- SCUD Homestore Wholly-owned retail showroom in Sevierville, TN selling natural gas appliances (fireplaces, water heaters, dryers, grills, cooking appliances, patio heaters, garage heaters, room heaters, outdoor fire pits, outdoor fireplaces, outdoor kitchens, outdoor furniture, gas lighting, generators, and accessories) with professional installation by qualified installers. Open Monday-Friday 7AM-5:30PM.
- Natural Gas Equipment Rebate Program Rebate program offering monetary incentives for installing qualifying natural gas equipment. New equipment replacing electric/LP/oil systems receives $100-$600 per item; existing natural gas equipment replacement receives $50-$300 per item. Maximum rebate of $1,000 per account; rebates must be applied within 60 days of installation.
- Homestore Financing Program In-house financing program for natural gas equipment purchased from the SCUD Homestore, including installation. Requires 10% down payment, up to 48 months term at 4% APR, up to $10,000 financed. Pre-approval credit check required. Purchases under $1,000 financed for 12 months only.
- UtilityNexus Online Account Management Customer portal for account management, bill payment, usage viewing, paperless billing, one-time payments, and new service applications, powered by the UtilityNexus platform.
- Levelized Billing Billing program that spreads annual natural gas costs evenly over 12 months using a rolling average (current month plus previous 11 months) to eliminate seasonal bill spikes. Available to residential customers with at least 12 months of usage history. New sign-ups accepted year-round.
- SCUD Mobile App Free mobile application available on iOS App Store and Google Play for bill pay, usage viewing, and account management.
Quantifiable outcome
- Homes using natural gas appliances for heating, water heating, cooking and clothes drying spend an average of $653 less per year than homes using electric appliances
- +4 more outcomes
Companies that use Sevier County Utility District
Customer profileSegments3 records
Ideal customer profiles3 records
Sevier County Utility District technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Sevier County Utility District partnerships and signals
Strategic signalPartnerships
19 partnerships are on record, tiered core and minor.
- East Tennessee Natural Gas (ETNG)coreETNG is the Canadian-owned sole supplier of natural gas to utilities across East Tennessee, including SCUD. ETNG supplies and transports natural gas to SCUD's distribution network. In late 2025, ETNG significantly increased transportation rates (123%) and storage rates (178%), which SCUD and other utilities are challenging before FERC.
- American Gas Association (AGA)minorSCUD references AGA-sourced statistics and information on natural gas safety, efficiency, and environmental benefits. AGA provides industry data and resources used by SCUD for educational content on natural gas facts.
- Tennessee One Call (811)coreRequired pre-excavation notification service for Tennessee. Call 811 at least two working days before any digging. SCUD participates in the Tennessee One Call system to locate and mark its gas pipelines, ensuring safe excavation practices across the service territory.
- Citizens National Bank, Home Federal Bank, SmartBank, Tennessee State BankminorLocal banks in the Sevierville area serve as in-person bill payment locations where SCUD customers can pay their natural gas bills alongside their regular banking transactions.
- Real Fyre, Superior Fireplaces, Valor, White Mountain Hearth, Monessen (Fireplace Brands)minorBrands carried by SCUD Homestore for gas fireplace sales and installation.
- Speed Queen (Laundry Brands)minorBrand carried by SCUD Homestore for gas laundry appliance sales and installation.
- Broil King, Delta Heat, Modern Home Products, Summerset, American Outdoor Grill, Blackstone (Grill Brands)minorGrill brands carried by SCUD Homestore for gas grill sales and installation.
- Lochinvar, Rinnai (Water Heater Brands)minorWater heater brands carried by SCUD Homestore for gas water heater sales and installation.
- Thor Kitchen (Cooking Brands)minorCooking brand carried by SCUD Homestore for gas range and cooktop sales and installation.
- Bromic Heating, Sunstar (Patio Heater Brands)minorPatio heater brands carried by SCUD Homestore for outdoor heating product sales.
- Modine, Sunstar (Garage Heater Brands)minorGarage and warehouse heater brands carried by SCUD Homestore.
- Empire Heating Systems (Room Heater Brands)minorRoom heater brand carried by SCUD Homestore.
- HPC Fire Inspired, The Outdoor Greatroom Company, Warming Trends (Fire Pit Brands)minorOutdoor fire pit brands carried by SCUD Homestore.
- Monessen, The Outdoor Greatroom Company, Superior Fireplaces, White Mountain Hearth (Outdoor Fireplace Brands)minorOutdoor fireplace brands carried by SCUD Homestore.
- American Outdoor Grill, Challenger Designs (Outdoor Kitchen Brands)minorOutdoor kitchen brands carried by SCUD Homestore.
- American Gas Lamp Works, Legendary Lighting (Gas Lighting Brands)minorGas lighting fixture brands carried by SCUD Homestore.
- Generac (Generator Brands)minorGenerac whole home generator brand carried by SCUD Homestore with professional installation.
- Aid to Distressed Families of Appalachian Counties (ADFAC) / Project SAFEminorADFAC's Project SAFE helps pay heating bills for individuals and families in emergency situations. SCUD refers financially distressed customers to this program for temporary energy bill assistance.
- Low Income Home Energy Assistance Program (LIHEAP)minorFederal program helping families with energy costs, managed through benefits.gov. SCUD refers customers to this program for heating bill assistance.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Sevier County Utility District competitors and assessment
Company assessmentRegional players
- Consumers Energy: Investor-owned Michigan utility providing natural gas and electric service to residential and commercial customers. Comparable because it operates a regulated gas distribution franchise with similar rate-class structure and end-uses (heating, water heating, cooking), though in a different state and at much larger scale.
- Citizens Energy Group: Municipal, not-for-profit utility serving Indianapolis with natural gas, electricity, water, and steam services. Comparable because it operates under a similar public-purpose, regulated-utility model with rate-class-based residential and commercial gas service, though in a different geography.
Broad incumbents
- Spire Inc. Investor-owned natural gas distribution utility serving Missouri, Alabama, and Mississippi through subsidiaries Spire Missouri, Spire Alabama, and Spire Mississippi. Comparable because it operates regulated gas distribution franchises with residential and commercial rate classes similar to SCUD's, though in different geographies.
- ONE Gas: Pure-play natural gas distribution utility serving Oklahoma, Kansas, and Texas. Comparable because it operates regulated gas distribution franchises with residential, commercial, and industrial customer classes analogous to SCUD's G1–G7 structure, though at significantly larger scale.
- Atmos Energy: Largest natural gas-only distribution utility in the United States, serving customers across Tennessee and eight other states. Comparable because it operates regulated gas distribution franchises similar to SCUD's, with overlapping Tennessee service territory and similar residential/commercial rate classes.
- Southwest Gas Holdings: Natural gas distribution utility serving customers in Arizona, Nevada, and California, with a pipeline subsidiary. Comparable because it operates a regulated gas distribution business with similar residential and commercial end-uses, though geographically distant from SCUD.
- Chattanooga Gas Company: Natural gas distribution subsidiary of Southern Company Gas serving Chattanooga and parts of North Georgia. Comparable because it operates a regulated gas distribution franchise serving residential and commercial customers in the same Tennessee/regional market as SCUD, but at significantly larger scale and as a private-company subsidiary.
- Piedmont Natural Gas: Duke Energy subsidiary providing natural gas distribution across Tennessee (including the Nashville metro), the Carolinas, and other states. Comparable because it is a regulated gas distributor operating in SCUD's home state with overlapping customer segments, though materially larger and part of an investor-owned utility holding company.
Direct peers
- Knoxville Utilities Board: Municipal utility serving Knoxville, TN, providing natural gas (alongside electric and water) under a similar regulated, public-entity model. Directly comparable because it is a Tennessee municipal gas distribution utility with rate-class-based residential and commercial service.
- Memphis Light, Gas and Water: The largest municipal utility in Tennessee, providing natural gas, electric, and water service to the Memphis area. Highly comparable as a publicly owned, multi-service municipal utility operating a regulated gas distribution business under similar Tennessee oversight.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Sevier County Utility District social profiles
Digital presenceSevier County Utility District financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sevier County Utility District leadership team
Management profileNumber of profiles
Profiles12 records
Sevier County Utility District subsidiaries and ownership
Company hierarchySubsidiaries1 record
Sevier County Utility District funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sevier County Utility District M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sevier County Utility District
What does Sevier County Utility District do?
Sevier County Utility District (SCUD) purchases natural gas on the open market and distributes/delivers it through its owned pipeline infrastructure to residential and commercial customers across Sevier and Blount counties in East Tennessee. The utility also operates the SCUD Homestore (a retail showroom selling natural gas appliances and outdoor living products with professional installation and in-house financing) and a public self-service CNG (Compressed Natural Gas) fueling station. Ancillary offerings include rebates for natural gas equipment, levelized billing, online and mobile account management via UtilityNexus, and 24/7 emergency response.
Is Sevier County Utility District a public or private company?
Sevier County Utility District is a private company. It is classified as state government owned and is currently operating.
When was Sevier County Utility District founded?
Sevier County Utility District was founded in 1955. It employs 11 to 50 people.
Where is Sevier County Utility District based?
Sevier County Utility District is headquartered in Sevierville, United States, in the North America region.
How does Sevier County Utility District make money?
Three revenue lines are on record. Natural Gas Distribution & Delivery is the primary driver. The others are SCUD Homestore - Appliance Sales & Installation and CNG Station.
Who are Sevier County Utility District's main competitors?
Regional players on record are Consumers Energy and Citizens Energy Group. Broad incumbents are Spire Inc., ONE Gas, Atmos Energy, Southwest Gas Holdings, Chattanooga Gas Company and Piedmont Natural Gas. Direct peers are Knoxville Utilities Board and Memphis Light, Gas and Water.
Does Sevier County Utility District have an API?
No public API is recorded for Sevier County Utility District.
What industry is Sevier County Utility District in?
Sevier County Utility District's product category is Natural Gas Utility Distribution. Its primary akta.pro industry code is EUAAADAD, Residential Natural Gas Sales & Customer Growth. Its NAICS code is 2212 and its SIC code is 4924.