What USE does

USE (株式会社ユーエスイー) is a Sapporo-headquartered Japanese IT services company founded in November 1991 that designs and develops enterprise software. Operating exclusively in the Hokkaido regional market, it delivers two core lines — Staff Dispatch Services (派遣) that places engineers and programmers on client sites, and Contracted/Commissioned Development (受託) undertaken in partnership with other software firms — supplemented by Technical Support Services for software maintenance and a broader System Design Services menu covering social infrastructure, industrial/distribution, healthcare, communications, finance, semiconductor, and educational systems.

Technical capability is defined by breadth rather than depth: the firm maintains skills across operating systems (Windows, Solaris, Linux, UNIX), a long list of programming languages (C, C#, C++, Java, Python, TypeScript, Ruby, PHP, Perl, VB/VBA, PL/SQL, etc.), and database engines (Oracle, SQL Server, PostgreSQL, MySQL, DB2, DynamoDB, SQLite, MS Access). Development surfaces include client-server applications, cloud services construction, web/internet/intranet applications, and communication/network systems. Domain specializations include semiconductor manufacturing equipment systems, alongside utility-billing and grid-automation systems for the power sector.

The business model is B2B enterprise services with no published pricing: revenue is generated by billable headcount (dispatch) and project-based commissioned development, sourced via direct enterprise engagement rather than channels or resellers. The company became a subsidiary of NDB Holdings in December 2020 and holds Privacy Mark (JIS Q 15001) certification since December 2006. With 11-50 employees, USE targets a roster of named enterprise and IT-services clients/partner firms including Hokuden Information Technology, Fujisoft, Nittetsu Solutions Hokkaido, Cresco, Japan Daybreak, Air Water Bozai, Nittetsu Solutions Hokkaido, Nihon System Consultant, and others; its primary documented vertical is social infrastructure and utilities.

Name

USE

Legal name

株式会社ユーエスイー

Website

https://usenet.co.jp

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

11–50 employees

Short description

USE is a Sapporo-based Japanese IT services firm (founded 1991, 11-50 employees, subsidiary of NDB Holdings) that designs and develops enterprise software for Hokkaido clients through engineer dispatch and contracted development across utilities, manufacturing, healthcare, finance, telecom, and semiconductor verticals.

Ownership category

akta.pro rank

Product category

IT Services / Software Development

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Custom Application Development (Web/Mobile/Desktop) (BPAEAFAA)

akta.pro secondary industry

IT & Software Engineering Staffing (BPACADAA)

Keywords

• Software development services
• IT staff dispatch
• Contracted software development
• Enterprise system design
• Cloud services construction

Headquarters

HQ city

Sapporo

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Staff Dispatch Services: USE dispatches its own staff engineers to client sites, providing system support environments. This is a contracted staffing/dispatch model where engineers work on-site at client locations, generating recurring revenue through billable headcount and contract duration.
2. Commissioned/Contract Development: USE undertakes commissioned software development projects in partnership with various software companies. Technical resources and development expertise are provided to clients, with revenue recognized on a project or contract basis.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

USE (株式会社ユーエスイー) is a Sapporo-based software design and development firm that dispatches its own engineers to client sites for system support and undertakes commissioned software development in partnership with other software companies. The company's core offerings span staff dispatch services, contracted development, technical support/maintenance, and system design across social infrastructure, industrial, medical, financial, telecommunications, semiconductor, and educational domains, with technology stacks covering mainframes, client-server, web, cloud, and mobile platforms.

Product overview

USE (株式会社ユーエスイー) is a software development company headquartered in Sapporo, Hokkaido, Japan, offering a unified portfolio of technology services rather than a distinct software product. The core offerings consist of Staff Dispatch Services (派遣) — dispatching engineers and programmers to client sites for system support — and Contracted Development Services (受託) conducted in partnership with software companies. These are complemented by Technical Support Services for ongoing maintenance and software management. The company also delivers System Design Services across multiple domains including social infrastructure, industrial/distribution, healthcare, communications, finance, semiconductors, and education. Development activities span client-server applications, cloud services construction, web applications, and communication/network systems. Established in 1991, the company became a group company of NDB Holdings in December 2020.

Differentiator

Problem solved

Functional benefit

Products and services

• Staff Dispatch Services (人材派遣サービス)

Named customers13 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• NDB Holdings Co., Ltd. (NDBホールディングス株式会社)coreStrategic or Co-development Partner · 1 December 2020USE became a group company of NDB Holdings in December 2020. This is a parent-subsidiary relationship that provides USE with the backing and network of a larger corporate group. NDB Holdings operates across multiple business domains including IT services, and this affiliation strengthens USE's market position in Hokkaido's IT sector.
• Hokuden Information Technology Co., Ltd. (ほくでん情報テクノロジー株式会社)majorOthersListed as a major client and business partner. USE provides system development and dispatch services for this utility-sector IT company, working on billing, meter reading, and grid automation systems. This is one of USE's primary enterprise relationships in the social infrastructure sector.
• Japan Daybreak Co., Ltd. (日本デェイブレイク株式会社)majorOthersListed as a major client and business partner. As a group-affiliated company, Japan Daybreak collaborates with USE on IT service delivery and software development projects.
• Fujisoft Co., Ltd. (富士ソフト株式会社)majorOthersListed as a major client and business partner. Fujisoft is a major Japanese IT services company, and USE provides software development resources and technical expertise in partnership with Fujisoft on various client projects.
• Nittetsu Solutions Hokkaido Co., Ltd. (日鉄ソリューションズ北海道株式会社)majorOthersListed as a major client and business partner. As a regional arm of a major Japanese systems integrator, Nittetsu Solutions Hokkaido partners with USE on IT development and dispatch services in the Hokkaido region.
• Cresco Ltd. (株式会社クレスコ)majorOthersListed as a major client and business partner. Cresco is a major Japanese IT services company, and USE provides software development and technical resources in collaboration with Cresco on enterprise client projects.
• Air Water Bozai Co., Ltd. (エア・ウォーター防災株式会社)minorOthersListed as a business partner. Air Water Bozai operates in the disaster prevention and safety sector. USE provides IT development services in partnership with this company.
• Olivier Co., Ltd. (株式会社Olivier)minorOthersListed as a business partner. Olivier is an IT services company with which USE collaborates on software development projects.
• Digital Solution Co., Ltd. (株式会社デジタルソリューション)minorOthersListed as a business partner. Digital Solution is an IT solutions company collaborating with USE on development projects.
• Active Co., Ltd. (アクティブ株式会社)minorOthersListed as a business partner. Active is an IT services company collaborating with USE on software development and technical resource provision.
• Global Frame Co., Ltd. (株式会社グローバルフレーム)minorOthersListed as a business partner. Global Frame is an IT services company collaborating with USE on development projects.
• Public Relations Co., Ltd. (株式会社パブリックリレーションズ)minorOthersListed as a business partner. Public Relations is an IT services company collaborating with USE on development projects.
• Nihon System Consultant Co., Ltd. (株式会社日本システムコンサルタント)minorOthersListed as a business partner. Japan System Consultant is an IT consulting firm with which USE collaborates on development and consulting projects.

Scale indicators3 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• Fujisoft: Fujisoft is a major Japanese IT services and embedded software company listed as a major client and partner of USE. Both firms deliver custom software development and IT staffing services to enterprise customers in similar verticals, making Fujisoft a directly comparable (though much larger) peer.
• Cresco: Cresco is a Tokyo-headquartered Japanese IT services firm providing custom software development and embedded systems work, and is listed as a major USE partner. Both compete in the same Japanese enterprise software development and engineer dispatch markets.
• NDB Daybreak: NDB Daybreak is an NDB Holdings group affiliate operating IT services with overlapping capabilities in software development and engineer dispatch. As a sibling company within the same corporate group, it shares USE's service portfolio and customer base.
• AcroNet: AcroNet is an NDB Holdings group affiliate providing IT services and development in Japan. Within the same corporate group as USE, it offers directly overlapping software development and technical staffing services to enterprise clients.
• Hokuden Information Technology: Hokuden Information Technology (ほくでん情報テクノロジー) is a Hokkaido-based IT services firm serving the Hokuden (Hokkaido Electric Power) group, focused on utility-sector billing, metering, and grid systems—the same vertical in which USE has deep domain expertise.
• Nihon System Consultant: Nihon System Consultant (日本システムコンサルタント) is a Japanese IT consulting and software development firm listed as a USE partner. It offers directly comparable IT services, consulting, and development work to enterprise clients.

Regional players

• Nittetsu Solutions Hokkaido: Nittetsu Solutions Hokkaido is the regional arm of Nippon Steel Solutions, providing IT services in Hokkaido. Listed as a major USE partner, it competes in the same Hokkaido enterprise software services market with a broader systems integrator parent.

Broad incumbents

• NDB Holdings: NDB Holdings is the diversified parent conglomerate of USE, NDB Daybreak, and AcroNet. As USE's parent, it operates across multiple business domains and provides the corporate umbrella under which USE's regional IT services offerings sit.
• TIS Inc. TIS is one of Japan's largest independent IT services groups, offering custom software development, IT outsourcing, and consulting across all major industries. While much larger and nationally distributed, its core IT services portfolio closely mirrors USE's contracted development and dispatch offerings.
• BIPROGY: BIPROGY (formerly UNISYS Japan) is a major Japanese IT services and systems integrator with deep enterprise customer relationships. Its broad portfolio of system design, software development, and IT staffing overlaps with USE's full service offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USE