What Redfish Technologies does

Redfish Technologies Pty Ltd is a Perth-based specialist systems integrator founded in 1998, focused on the design, installation, commissioning, and support of integrated audio-visual, evidential recording, and security solutions for the justice, parliamentary, law enforcement, local government, and corporate sectors. The company's core offering is end-to-end project delivery, combining consultancy, acoustic and system design, hardware integration, software distribution, and tiered post-installation support. Proprietary technology includes the ASGARD EDGE multi-channel annotated audio recording system, developed in partnership with Osborn Audio as a plugin for the Q-SYS platform, capable of synchronized recording from up to 128 microphone inputs for evidential use. The company holds exclusive regional distribution rights for High Criteria Liberty recording products across Australia, New Zealand, and Asia Pacific, and for David Horn evidential recording products across Australia. It also operates as a Gold Certified Zoom Integrator and a WALGA Preferred Supplier, providing preferred procurement access to Western Australian local government.

The business generates revenue through three primary streams: professional services (consultancy, design, installation, commissioning, and multi-year tiered support subscriptions), hardware sales (AV equipment, CCTV, microphones, cameras, displays from manufacturer partners), and software distribution margin on High Criteria and David Horn products. The tiered support model (Bronze, Silver, Gold, Diamond plus Shield and Shield Plus add-ons) creates recurring subscription revenue across an installed base spanning WA Parliament, multiple state parliaments, NZ Parliament, Australian Federal Police, and over 20 Western Australian local government organizations. AI capabilities are integrated rather than developed in-house, relying on third-party Cognitive Speech Services from Google, Amazon, and Microsoft for real-time captioning, speech-to-text, and transcription workflows applied to court, council, and parliamentary recording. The company remains privately held by the Herring family with approximately 10 employees and has completed projects internationally across Hong Kong, Singapore, USA, Canada, and the UK.

Name

Redfish Technologies

Legal name

Redfish Technologies Pty Ltd

Website

https://redfishtechnologies.com.au

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

Redfish Technologies is a Perth-based specialist AV integrator delivering evidential recording systems, audio-visual solutions, and security installations for Australian and international justice, parliamentary, law enforcement, and local government clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Professional Services: Consultancy, design, installation, commissioning, and ongoing support and training services for AV systems, recording systems, and security/CCTV solutions. Services are delivered through tiered support packages (Bronze, Silver, Gold, Diamond) and include on-site maintenance visits.
2. Software Distribution: Distribution of specialized evidential recording software including High Criteria Liberty Court Recordings Suite and David Horn Interview Recording Software. Redfish is the main Australian, New Zealand and Asia Pacific distributor of High Criteria products and Australian distributor of David Horn products.
3. Hardware Sales: Sale and installation of audio-visual equipment, CCTV systems, security hardware, cameras, microphones, speakers, amplifiers, displays, and other integrated system components from manufacturer partners.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Redfish Technologies is a specialist audio-visual and security systems integrator that designs, installs, commissions, and supports integrated AV solutions with a focus on evidential-grade digital recording systems. The company delivers end-to-end services including consultancy, system design, hardware and software distribution (High Criteria, DavidHorn, Q-SYS-based ASGARD EDGE), installation, and tiered ongoing support, primarily for the justice, parliamentary, law enforcement, local government, and corporate sectors in Australia and the Asia Pacific region.

Product overview

Redfish Technologies is a specialist technology integrator offering a portfolio of integrated audio-visual, evidential recording, and security solutions primarily serving the justice, parliamentary, law enforcement, local government, and corporate sectors in Australia and internationally. The portfolio consists of multiple distinct product lines and service areas that work together as a unified offering: (1) Core evidential recording products — the ASGARD EDGE multi-channel annotated audio recording system (a Q-SYS Plugin developed in partnership with Osborn Audio), the High Criteria Liberty Court Recordings Suite and Liberty Meeting Recorder Suite (distributed as the Asia Pacific distributor), and the DavidHorn Interview Recording Software Suite, Hardware Devices, Mobile Interview Recorders, and Digital Evidence Management Solution (DEMS) / Ark Interview Management (distributed as an Australian distributor). (2) Video conferencing solutions anchored by Zoom Rooms as a Gold Certified Zoom Integrator, supplemented by support for Microsoft Teams, WebEx, and Meetup. (3) Live streaming solutions including LiveScrypt real-time captioning powered by AI Cognitive Speech Services. (4) CCTV and security systems. (5) A full range of audio-visual solutions covering audio systems, video systems, control systems, and distributed video. (6) Consultancy, design, installation, commissioning, support, and training services that tie all products together across the lifecycle. The company operates as a systems integrator rather than a pure software vendor, delivering custom-designed, integrated solutions built from world-class components and proprietary distributed products.

Differentiator

Problem solved

Functional benefit

Products and services

• ASGARD EDGE
• Audio Visual Integration Services

Quantifiable outcome

• Successfully completed projects across Australia, New Zealand, Hong Kong, Singapore, USA, Canada, UK
• +1 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability5 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and strategic.

• David Horn CommunicationscoreChannel Partner/ Reseller/ Distributor · 1 February 2021Australian distributor of David Horn (originally Indico Systems) range of evidential recording software and hardware products. Products include interview recording software suite, mobile recorders, and Digital Evidence Management Solution (DEMS). David Horn is regarded as the world's leading producer of high grade interview recording products.
• High CriteriacoreChannel Partner/ Reseller/ DistributorMain Australian, New Zealand and Asia Pacific distributor of the High Criteria range of products including Liberty Court Recordings Suite and Liberty Meeting Recorder Suite. High Criteria products provide high quality audio and video recording for justice, parliamentary, law enforcement and local government markets.
• Osborn AudiocoreStrategic or Co-development PartnerPartnership to develop ASGARD EDGE, the first multi-channel annotated audio recording system leveraging the Q-SYS integrated architecture platform. Redfish developed the plugin in partnership with Osborn Audio.
• Western Australian Local Government Association (WALGA)coreChannel Partner/ Reseller/ DistributorWALGA Preferred Supplier for Workplace Goods & Services (PSP008) and Information & Communication Technologies (PSP001) which incorporates audio visual systems and CCTV plus security services. Provides preferred access to WA local government procurement.
• Local Government Professionals (WA)strategicGTM or Marketing PartnerMajor Corporate Partner supporting member organisations with training programs and webinars in CCTV and Audio Visual systems.
• Zoom Video CommunicationscoreChannel Partner/ Reseller/ DistributorAuthorized Zoom Reseller and Gold Certified and Trusted Zoom Integrator. One of the only Zoom Resellers within Western Australia providing Zoom Rooms and Teams room integrated solutions.
• Q-SYScoreTechnology or IntegrationASGARD EDGE plugin developed for Q-SYS Designer Asset Manager platform. Multi-channel audio recording capable of synchronized recording from up to 128 microphone inputs.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• AVMI: UK-based AV integrator serving corporate and public-sector clients primarily in the UK and Europe. Comparable as a regional specialist integrator competing for court, parliamentary, and government AV work in its home geography, similar to Redfish's ANZ positioning.

Broad incumbents

• Kinly: Norway-headquartered global AV and collaboration integrator serving corporate and public-sector clients across EMEA, the Americas, and APAC. Comparable as a large-scale global integrator competing for the same enterprise and government AV mandates that Redfish pursues.
• AVI-SPL: Global AV systems integrator operating at significantly larger scale, providing collaboration, AV, and managed services to enterprise and public-sector clients worldwide. Comparable as a much larger incumbent whose global footprint pressures specialist regional integrators like Redfish on multi-region tenders.
• Hills Limited: Listed Australian technology company providing AV, security, and healthcare technology solutions to enterprise and government customers. Comparable as a broader ANZ incumbent that competes with Redfish across AV integration and security/CCTV work for government clients.

Others

• Q-SYS (QSC): US-based manufacturer of the Q-SYS integrated audio, video, and control platform on which Redfish's ASGARD EDGE plugin is built. Comparable as the underlying technology vendor whose platform Redfish extends and resells.

Direct peers

• Amber Technology: Australian distributor and integrator of professional AV, broadcast, and pro audio brands, with integration services across enterprise and government markets. Comparable to Redfish as a regional AV distribution-and-integration business serving ANZ.
• Vizst (formerly Custom Control Concepts / Techplus): Australian AV integration firm providing video conferencing, control, and AV solutions to enterprise and government customers. Comparable as a similarly positioned regional AV integrator competing with Redfish across ANZ enterprise and government markets.
• ProAV Solutions Australia: Australian commercial AV integrator delivering audio, video, control, and conferencing solutions to enterprise and government clients. Directly comparable to Redfish as a similarly sized specialist integrator competing for Australian government and corporate AV work.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/redfishtechno
• Facebookfacebook.com/RedfishTechnologies

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Redfish Technologies