Custom Gateway International

What Custom Gateway International does

Custom Gateway International Limited is a Hong Kong-headquartered cloud-based SaaS company that operates a four-module end-to-end platform for on-demand product order and workflow management. The platform connects three participant types — retailers, brands, and fulfillers (printers, manufacturers, and product suppliers) — and is built around four modules: a Sales Module for managing customer orders across sales channels, a Catalog Module for designing and managing on-demand products, a Production Module for converting orders into print jobs, and a Floor Module for automating production with barcode-driven workflows. An Order Management System and Developers API tie the modules together and enable integrations with legacy systems, e-commerce platforms, shipping carriers, payment processors, and digital print hardware (notably Shopify, DHL, Stripe, Kornit Digital, and Zapier, with 100+ off-the-shelf integrations in total).

The company monetizes through bespoke subscription contracts, priced per client based on module configuration and business scale, with multi-year terms and an onboarding cycle that typically runs 6-8 weeks. Go-to-market is sales-led and consultative, with prospects booking demos via email and being shepherded through consultation to go-live by the in-house team. The disclosed network includes 800+ active retailers, 600+ active fulfillers, and 1,400+ companies overall, processing an average of 50,000+ on-demand orders daily from thousands of sales channels, with 6M+ products created on the platform to date. Named enterprise customers span retail (Next, The Hut Group), gaming (Razer), entertainment (Ocean Park), photography (Photomax), footwear (Toms), manufacturing (Mitsubishi), and sports merchandise (Fanatics, Printful).

The firm operates as a subsidiary of SMACK Holdings Limited, has 51-100 employees on its firmographic profile (with the About page listing 9-10 named team members), and claims a global footprint from its Hong Kong base in Causeway Bay / Wong Chuk Hang. Mick Verjee serves as CEO. No external funding rounds, acquisitions, or financial disclosures are public.

Name

Custom Gateway International

Legal name

Custom Gateway International Limited

Website

https://custom-gateway.com.hk

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

51–100 employees

Short description

Custom Gateway International is a Hong Kong-based cloud SaaS platform that connects retailers, brands, and fulfillers on a four-module on-demand product workflow system, serving enterprise customers globally across retail, gaming, entertainment, manufacturing, and sports merchandise.

Ownership category

akta.pro rank

Product category

Print-on-Demand Order Management Software

NAICS

Software Publishers (513210), Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Industry-Specific Low-Code Platforms (Vertical App Platforms) (HDAEAKAL)

Keywords

• Print on demand software
• Order management system
• Workflow automation
• Ecommerce integration platform
• On demand fulfillment software

Headquarters

HQ city

Causeway Bay

HQ country

Hong Kong SAR China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. SaaS Platform Subscription: Cloud-based software platform with modular configuration. Each client's plan and business model is unique. Revenue derived from subscription fees for access to the four core modules (Sales, Catalog, Production, Floor) based on client's requirements and business scale.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Custom Gateway International sells a cloud-based SaaS platform for managing print-on-demand order and workflow operations. The platform is delivered as four modular components — Sales, Catalog, Production, and Floor — that connect retailers, brands, and fulfillers end-to-end. An Order Management System routes print-ready artwork to suppliers, and a Developers API enables custom integrations with legacy systems.

Product overview

Custom Gateway International offers a cloud-based software platform for On-Demand order and workflow management. The platform is built as a modular architecture consisting of four core modules: Sales Module (for managing orders and sales channels), Catalog Module (for designing and managing On-Demand products), Production Module (for turning orders into print jobs), and Floor Module (for automated bar-code workflow on the print shop floor). These modules work together with an Order Management System that delivers print-ready artwork to suppliers, and a Developers API for custom integrations. The platform integrates with over 100 applications including e-commerce platforms (Shopify, Zapier), shipping carriers (DHL), payment processors (Stripe), and production equipment (Kornit Digital).

Differentiator

Problem solved

Functional benefit

Products and services

• Sales Module Allows brands and retailers to manage all online customer orders and consolidate sales channels within the on-demand platform.
• Catalog Module Enables brands and retailers to design, create, and manage on-demand products across all connected sales channels.
• Production Module Allows fulfillers to turn incoming on-demand orders into print jobs and organize them ready for production.
• Floor Module Enables fulfillers to automate production and fulfilment on the print shop floor using bar-code workflow automation.
• Order Management System Routes print-ready artwork to chosen suppliers and production machines, connecting order intake with production-floor workflows for quick customer delivery.
• Developers API Enables customers to build custom integrations with legacy systems and e-commerce platforms via a published developer interface.

Quantifiable outcome

• Processes 50,000+ on-demand orders daily from thousands of sales channels
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature6 records

Partnerships

Five partnerships are on record, tiered core.

• ShopifycoreTechnology or IntegrationE-commerce platform integration allowing on-demand products to be added to Shopify stores using existing extensions and partner plugins.
• DHLcoreTechnology or IntegrationShipping integration for order fulfillment and delivery management within the Order Management System.
• StripecoreTechnology or IntegrationPayment processing integration for transaction management on the platform.
• Kornit DigitalcoreTechnology or IntegrationDigital print technology integration for production floor workflow and on-demand manufacturing.
• ZapiercoreTechnology or IntegrationAutomation platform integration enabling connections with 100+ applications and workflow automation.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Printful: Printful is a leading print-on-demand production and fulfillment platform connecting merchants and creators to global production capacity. Both companies serve the on-demand apparel and merchandise workflow with multi-sided marketplace models, though Printful operates its own production network while Custom Gateway orchestrates a broader fulfiller network.
• Printify: Printify is a print-on-demand aggregator platform connecting online merchants with a global network of print providers. Both companies operate marketplace models in the on-demand merchandise space, with comparable workflows for catalog creation, order routing, and production handoff.
• Gelato: Gelato operates a global print-on-demand production network connecting creators, merchants, and brands with local production partners. Both companies enable cross-border on-demand fulfillment with localized production and integrate with major e-commerce platforms like Shopify.
• Gooten: Gooten is a print-on-demand platform connecting merchants with a vetted global network of production partners. The two companies share a similar value proposition of routing orders to distributed production capacity and supporting multi-channel e-commerce integrations.
• CustomCat: CustomCat is a print-on-demand fulfillment company offering automated production and direct integration with e-commerce platforms. Both companies provide API-driven POD fulfillment workflows, although CustomCat focuses more narrowly on apparel and merch categories.
• AOP (Apparel on Demand): AOP is an apparel-focused on-demand production platform serving brands and retailers with automated print and embroidery workflows. Both companies occupy the on-demand apparel/merchandise space and target enterprise retailers seeking inventory-light supply chains.
• Spreadshirt (SPOD): Spreadshirt, through its SPOD brand, operates a print-on-demand marketplace and production platform for apparel and accessories. Both companies offer end-to-end on-demand workflows combining catalog management, production routing, and e-commerce integrations.
• Shirtee: Shirtee.cloud provides an on-demand production platform connecting merchants with print partners across Europe. Both companies operate multi-sided POD marketplace models and emphasize workflow automation for retailers seeking zero-inventory merchandising.

Others

• Kornit Digital (KornitX): Kornit Digital provides digital printing systems and the KornitX on-demand production workflow platform that integrates with Custom Gateway's system. As both a technology integration partner and operator of an adjacent production workflow platform, Kornit is a strategically comparable peer in on-demand production software.

Broad incumbents

• Shopify (Print on Demand apps ecosystem): Shopify is the dominant e-commerce platform whose app ecosystem hosts numerous POD integrations including Printful, Printify, and Gelato. As a broader commerce incumbent with overlapping on-demand capabilities through its marketplace, Shopify represents the platform risk Custom Gateway must navigate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/custom-gateway
• Instagraminstagram.com/customgatewayinternational

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Custom Gateway International