All Hours Plumbing

What All Hours Plumbing does

All Hours Plumbing, Heating & Cooling is a privately held, locally owned residential and light-commercial mechanical services company founded in 2011 and headquartered in Salt Lake City, Utah. The company operates across the Salt Lake City metro through three offices (Salt Lake City, Heber City, Park City) covering six counties — Davis, Heber, Salt Lake, Summit, Utah, and Wasatch. Its core work spans plumbing repair and installation, HVAC service and replacement, drain and sewer cleaning, water heater work (including tankless), water treatment, sump pumps, excavation, and certified water-damage restoration, with an emerging indoor air quality line. The business is positioned around 24/7 emergency response and same-day service, with a strong reputation supported by 2,075+ reviews at a 4.7-star average and "Best of Utah" recognition in 2019, 2020, and 2021, plus "Best AC Repair in Salt Lake City."

The company's revenue model is a hybrid of transactional on-demand service and recurring subscription. Pay-as-you-go service pricing is published transparently (e.g., $93 drain cleaning, $47 furnace tune-up, $393 tankless flush), and the Total Home Care Club extends this into monthly or 1/3/5-year memberships that bundle scheduled maintenance and member pricing. Larger ticket work — HVAC replacements, tankless water heaters, excavation — is supported by a Synchrony financing offering, lowering the out-of-pocket barrier for homeowners. The customer base is a long-tail of residential homeowners across the SLC metro, with no disclosed enterprise or commercial concentration.

Operationally, the company self-performs across multiple trades rather than subcontracting, maintains an active hiring pipeline for licensed plumbers, HVAC technicians, boiler specialists, drain techs, excavators, and a plumbing sales role, and uses a multi-office dispatch model to compress response times. There is no public disclosure of AI, ML, or proprietary software capabilities; the technology stack is a conventional contractor website, CRM, and field-service operations. The company is independent, with no disclosed parent, sponsor, or funding events.

Name

All Hours Plumbing

Legal name

All Hours Plumbing, Drain Cleaning, Heating & Cooling

Website

https://allhoursplumbingslc.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

All Hours Plumbing, Heating & Cooling is a privately held residential plumbing, HVAC, drain, and water-treatment service company founded in 2011, serving homeowners across six counties in the Salt Lake City metro via three offices and a Total Home Care Club membership program.

Ownership category

akta.pro rank

Product category

Residential Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industry

Plumbing & Pipefitting Contracting (IMAFALAC)

Keywords

• Residential plumbing services
• HVAC repair installation
• Drain cleaning services
• Water heater services
• Indoor air quality

Headquarters

HQ city

Salt Lake City

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Plumbing and HVAC Services: One-time service fees for plumbing repair, installation, maintenance, drain cleaning, water heater services, and HVAC (heating and cooling) services. Revenue generated per job/service call.
2. Total Home Care Club Membership: Recurring membership program offering priority service, discounted emergency services, no service fees, annual checkups for plumbing/heating/cooling systems, and loyalty credits. Available as monthly subscription or annual payment with 1, 3, or 5 year options.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

All Hours Plumbing provides 24/7 residential plumbing, HVAC (heating and cooling), drain and sewer, water heater, water treatment, and indoor air quality services to homeowners in the greater Salt Lake City area. The company also offers a subscription-based Total Home Care Club membership providing priority service, annual preventive checkups, and member discounts. Service is delivered on-site by licensed technicians dispatched from offices in Salt Lake City, Heber City, and Park City.

Product overview

All Hours Plumbing, Heating & Cooling is a locally owned service company founded in 2011, offering a unified suite of home plumbing, heating, cooling, and drain cleaning services across Salt Lake City and surrounding areas. The core offering consists of Plumbing Services (emergency response, bathroom/kitchen plumbing, gas lines, pipe repair, water heaters, water treatment, water lines, slab leaks, sump pumps) and HVAC Services (cooling/air conditioning and heating/furnaces/boilers/radiant heat) plus Drain & Sewer Services (drain cleaning, sewer lines, rooter, hydro jetting) and Indoor Air Quality Services (testing, duct cleaning, air purification). The Total Home Care Club membership program serves as an add-on module offering priority service, annual preventive maintenance checkups, discounts, and no service fees for enrolled customers. The company also provides financing options. Services are delivered by technicians via on-site visits to residential and commercial properties, available 24/7 for emergencies.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Services Full-range plumbing installation, repair, and maintenance for residential customers in the Salt Lake City area, covering leaks, burst pipes, clogged drains, and fixture/appliance work such as boilers, water heaters, faucets, and toilets.
• 24/7 Emergency Plumbing Round-the-clock emergency plumbing response, available 24 hours a day and 7 days a week, for urgent situations including burst pipes, severe leaks, and other plumbing emergencies in the Salt Lake City metro area.
• Drain Cleaning Professional drain cleaning service to clear clogs and maintain proper drainage throughout the home, including high-pressure hydro jetting for thorough sewer line and drain cleaning.
• Sewer Line Services Sewer line repair, replacement, rooter service for tree root intrusions and severe blockages, and hydro jetting for residential customers in the Salt Lake City area.
• Heating Services Residential heating system repair, installation, and maintenance for furnaces, boilers, and radiant heat (including radiant floor heating and snow-melt driveways), with 24/7 emergency availability for heating failures.
• Air Conditioning Services Residential air conditioning repair, installation, and maintenance to keep homes cool and comfortable, including full system upgrades for residential customers in the Salt Lake City area.
• Indoor Air Quality Services Indoor air quality testing, duct cleaning using Rotobrush equipment, air purification and filtration system installation, ultraviolet sanitizing lights, HEPA filters, and humidity control solutions for residential customers.
• Water Heater Services Complete water heater installation, repair, and maintenance covering traditional tank-style water heaters and energy-efficient tankless (on-demand) water heater systems for residential customers.
• Water Treatment Services Reverse osmosis water filtration system installation and service for purified drinking water, and water softening system installation and maintenance to address hard water issues in residential properties.
• Total Home Care Club Membership Subscription membership program offering priority service, annual checkups for plumbing/heating/cooling systems and air quality, discounted emergency services, no service fees, money-saving coupons worth over $2,145, and $50 loyalty credit when renewed. Available as monthly subscription or as 1, 3, or 5 year options.

Quantifiable outcome

• Annual checkups can prevent over 70% of all furnace repairs and improve system efficiency by up to 16%
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Doctor Drain (SLC): Salt Lake City-area drain cleaning and plumbing specialist. Direct competitor in drain cleaning, sewer, and plumbing services within the same service territory.
• Beehive Plumbing & Heating: Utah-based local plumbing and HVAC contractor serving the Salt Lake City and surrounding area. Direct local competitor offering similar residential plumbing, heating, and drain services.
• Neighborhood Plumber (SLC-area): Local Salt Lake City residential plumbing service company. Competes directly with All Hours in the same geographic market with overlapping plumbing, drain cleaning, and water heater offerings.

Broad incumbents

• Roto-Rooter: Largest U.S. plumbing and drain cleaning franchise with national brand recognition. Both companies offer 24/7 residential plumbing, drain cleaning, and water heater services; Roto-Rooter is a broader incumbent operating at national scale while All Hours focuses on the SLC metro.
• ARS / Rescue Rooter: Large multi-state HVAC and plumbing services platform (American Residential Services). Directly comparable in plumbing, HVAC, drain cleaning, and water heater offerings; operates at significantly larger scale than All Hours across multiple U.S. metros.
• Benjamin Franklin Plumbing: National plumbing franchise known for on-time service guarantees and residential plumbing repairs. Directly comparable service menu to All Hours Plumbing, including emergency response and water heater services.
• ServiceMaster Restore: National residential services franchise covering plumbing, HVAC, and disaster restoration. Comparable customer base and broad home services suite, but operates nationally and includes restoration services outside All Hours' scope.
• Mr. Rooter Plumbing: Neighborly brand franchise providing residential and commercial plumbing services nationwide. Comparable to All Hours in core plumbing and drain cleaning offering, but operates as a franchised national network rather than a locally owned independent.
• One Hour Heating & Air Conditioning: Neighborly brand franchise providing residential HVAC, heating, and cooling services. Comparable to All Hours' HVAC offering (furnaces, boilers, AC, radiant heat) with similar on-time guarantee and 24/7 emergency positioning.

Emerging players

• HomeServe USA: Home repair and maintenance membership/subscription service provider partnering with local contractors. Conceptually similar to All Hours' Total Home Care Club membership model, though HomeServe operates as a national network rather than delivering service directly.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/allhoursplumber
• Facebookfacebook.com/AllHoursPlumbingSLC

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about All Hours Plumbing