Carbonhouse

What Carbonhouse does

Carbonhouse (legal entity AXS Digital LLC, dba carbonhouse) is a Charlotte, North Carolina-based website platform purpose-built for Arts & Venues, founded in 2005 and operating as a subsidiary within the AXS Group LLC family of companies. The company's core product is Showtime CMS, an event-first content management system that enables marketing, box office, communications and content teams at arts organizations, performing arts centers, orchestras, theaters, arenas, stadiums and convention centers to manage events, performances, schedules, on-sales, premium seating, subscriptions and multi-venue portfolios without involving developers. Showtime CMS integrates directly with eight or more major ticketing providers — AXS, Ticketmaster, Tessitura, Paciolan, AudienceView, Etix, TicketWeb and Spektrix — to synchronize event dates, pricing, offers and availability across Event Detail Pages in real time. The product portfolio extends to Carbonhouse Exclusives (Signature, Premium Panel System, Flexible Tile System, Advanced Ticketing System, Interactive Visitor Guides and AI-Ready Event Content), a Web Accessibility module built around WCAG 2.2 AA best practices, and a managed Hosting & Support service with 24/7 in-house monitoring.

Carbonhouse operates an all-in-one subscription retainer model: clients pay a single predictable monthly fee that bundles hosting, support, security, CMS updates and unlimited training, with no add-ons, surprise billing or per-incident charges; out-of-scope work is the only hourly billing. Pricing is custom and not publicly disclosed, scaled to organization size, feature requirements and scope. The company sells exclusively through direct enterprise field sales, with prospects engaging via "Start a conversation" and "Book a Showtime CMS walkthrough" CTAs handled by the in-house Charlotte team; there are no self-serve, marketplace or reseller channels. The active client base exceeds 400 organizations across more than 1,000 cumulative event-first websites built, with named customers including The O2, SoFi Stadium, Madison Square Garden, Royal Albert Hall, Sydney Opera House, Grand Ole Opry, Hollywood Bowl, Atlanta Symphony Orchestra, Ballet West, State Theatre New Jersey and Ravinia Festival. Geographic reach is global from the Charlotte headquarters, with a Canadian entity (9390936 Canada, Inc.) supporting North American operations. The team is approximately 20+ individuals covering development, design, client services and support.

Name

Carbonhouse

Legal name

AXS Digital LLC

Website

https://carbonhouse.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Carbonhouse is a Charlotte-based website platform, operating as AXS Digital LLC, that provides the Showtime CMS — an event-first content management system — exclusively to Arts & Venues organizations including arenas, stadiums, performing arts centers and orchestras.

Ownership category

akta.pro rank

Product category

Event Management CMS for Arts & Venues

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131)

SIC

Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

OTT Platform CMS & Content Operations (Catalog, Scheduling, Workflows) (MPAHAJAA)

akta.pro secondary industry

Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)

Keywords

• Event-first CMS
• Ticketing integrations
• Arts venue websites
• Managed hosting services
• Web accessibility WCAG

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Subscription / Managed Services Retainer: Carbonhouse operates on a recurring subscription model bundled into a single predictable monthly retainer fee. The retainer covers hosting, support, security, CMS updates, and unlimited training — all included in one cost with no add-ons, no surprise billing, and no per-incident charges. Ongoing design assistance for new features, content refreshes and website upgrades is included. Hourly billing only applies when requested work falls outside the agreed scope.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Carbonhouse sells Showtime CMS, an event-first content management system purpose-built for Arts & Venues. Showtime CMS enables marketing, box office, communications and content teams at performing arts centers, arenas, stadiums, convention centers and live entertainment brands to manage event schedules, on-sales, premium seating, ticketing integrations, subscriptions, season content and multi-venue portfolios without relying on developers. The platform is sold as an all-in-one managed subscription with bundled hosting, accessibility (WCAG 2.2 AA), 24/7 support and unlimited training, and integrates with leading ticketing providers such as AXS, Ticketmaster, Tessitura, Paciolan, AudienceView, Etix, TicketWeb and Spektrix.

Product overview

Carbonhouse is an event-first website platform for Arts & Venues, built around its core Showtime CMS — an event-first content management system that handles events, performances, schedules, on-sales, premium seating, ticketing integrations, subscriptions, season content and multi-venue portfolios. The platform integrates with all major ticketing providers (AXS, Ticketmaster, Tessitura, Paciolan, AudienceView, Etix, TicketWeb, Spektrix) to keep event data synchronized. The product portfolio is augmented by carbonhouse Exclusives — Signature (premium design solution), the Advanced Ticketing System, Premium Panel System, Flexible Tile System, AI-Ready Event Content, and Interactive Visitor Guides. Additional modules cover Web Accessibility (WCAG 2.2 AA) and managed Hosting & Support with 24/7 monitoring and unlimited training.

Differentiator

Problem solved

Functional benefit

Brands

• Showtime CMS: The event-first content management system built for Arts & Venues, designed for event marketers to handle events, performances, schedules, on-sales, ticketing integrations, subscriptions and multi-venue portfolios.

Products and services

• Showtime CMS

Quantifiable outcome

• 20+ years focused exclusively on Arts & Venues
• +4 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability1 record

Feature10 records

Partnerships

Eight partnerships are on record, tiered core.

• AXScoreTechnology or IntegrationTicketing integration partner. Showtime CMS connects to AXS ticketing platform, pulling dates, times, pricing, offers and availability so Event Detail Pages stay aligned with what's on sale. AXS is one of the leading ticketing providers integrated with carbonhouse's platform.
• TicketmastercoreTechnology or IntegrationTicketing integration partner. Showtime CMS integrates with Ticketmaster to keep event pages accurate with real-time ticketing data including dates, times, pricing, offers and availability.
• TessituracoreTechnology or IntegrationTicketing integration partner. Showtime CMS integrates with Tessitura's ticketing and CRM platform for arts organizations, supporting event data synchronization across the platform.
• PaciolancoreTechnology or IntegrationTicketing integration partner. Showtime CMS connects to Paciolan's ticketing system, supporting event discovery, ticketing hand-offs and inventory messaging for arts and venue clients.
• AudienceViewcoreTechnology or IntegrationTicketing integration partner. Showtime CMS integrates with AudienceView's ticketing and digital platform for arts organizations, enabling synchronized event data and accessible ticketing pathways.
• EtixcoreTechnology or IntegrationTicketing integration partner. Showtime CMS connects to Etix ticketing platform, supporting event listings, on-sale data and ticket availability displays.
• TicketWebcoreTechnology or IntegrationTicketing integration partner. Showtime CMS integrates with TicketWeb, a ticketing provider serving arts and venue clients, with data synchronized across Event Detail Pages.
• SpektrixcoreTechnology or IntegrationTicketing integration partner. Showtime CMS connects to Spektrix ticketing system, supporting accessible ticketing journeys and real-time event data for Arts & Venues clients.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AudienceView: AudienceView is a ticketing and digital engagement platform serving performing arts, sports, and live entertainment organizations. It is another direct ticketing integration partner of carbonhouse and competes for the same enterprise arts and venue digital-stack budgets.
• Vendini: Vendini provides ticketing, CRM, and event management software for live entertainment venues, promoters, and arts organizations. It targets a similar mid-market enterprise segment and competes directly with carbonhouse on the venue website + ticketing workflow.
• Tessitura: Tessitura is a unified CRM, ticketing, and marketing platform purpose-built for arts and cultural organizations. It directly overlaps with Carbonhouse on the arts-organization customer base and integrates tightly with the same category of venues that Carbonhouse serves, making it the closest functional peer for CRM/website workflows in performing arts.
• PatronBase: PatronBase is a UK-based ticketing, CRM, and marketing platform built for arts organizations, theatres, and venues. It is a regional direct peer with comparable offerings to carbonhouse for arts and venue customers in the UK market.
• Spektrix: Spektrix is a ticketing, CRM, and digital platform purpose-built for arts organizations and venues, with deep penetration in the UK market. It is one of carbonhouse's integrated ticketing partners and a direct competitor on the website/digital-front layer for arts clients.
• PatronManager: PatronManager is a CRM and ticketing platform built natively on Salesforce, focused exclusively on arts and cultural organizations. It competes for the same arts-organization digital stack and overlaps on patron management, subscriptions, and event-driven workflows.

Broad incumbents

• WordPress VIP: WordPress VIP is the enterprise edition of WordPress used by large organizations for content-rich websites. It is a broad incumbent competing for the same enterprise web spend as carbonhouse from arts organizations and venues looking for a generalist platform with custom design flexibility.
• AXS: AXS is a major ticketing and live entertainment platform and the parent group of carbonhouse (AXS Group LLC). It is a broad incumbent in the same ecosystem — both partner and corporate parent — and a comparable enterprise in live entertainment digital infrastructure.
• Ticketmaster: Ticketmaster is the world's largest ticketing platform and a deep integration partner of carbonhouse. As a broad incumbent, it dwarfs carbonhouse on scale but overlaps on the venue/arts digital-stack where websites hand off into ticket purchasing.
• Sitecore: Sitecore is an enterprise digital experience platform used by large organizations for content management, personalization, and commerce. It competes for the same enterprise CMS budget as carbonhouse in arts organizations and large venue portfolios seeking a single, broadly capable platform.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/carbonhouse

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carbonhouse