Paul Murphy Insurance

What Paul Murphy Insurance does

Paul T. Murphy Insurance Agency is an independent insurance agency founded in 1988 and headquartered at 628 Broadway, Malden, Massachusetts, serving Massachusetts residents and businesses in the Greater Boston area. The firm operates as a full-service insurance brokerage representing 20+ carriers — including Arbella, Commerce, Liberty Mutual, Plymouth Rock, Progressive, Safety, Vermont Mutual, and MAPFRE — and is a member of the Strategic Independent Agents Alliance (SIAA) since 1995. PMI services approximately 4,000 policies across 16 personal insurance lines (auto, home, life, umbrella, specialty coverages such as ATV, boat, pet, and wedding) and over 50 commercial lines tailored to specific industries including contractors, restaurants, trucking, retail, and professional services.

The agency's core technology stack is described as standard agency operations supported by web-based customer engagement tools, including online quote portals (MAPFRE integration for instant auto/home quotes), web forms for lead capture, and a content blog covering insurance topics. PMI does not operate proprietary insurance technology, mobile applications, or AI/ML capabilities, and relies on its carrier partners and SIAA for underwriting, policy administration, and carrier access. Digital channels (website, blog, online quote tools) supplement but do not replace the agency's traditional phone-and-in-person sales motion.

PMI generates revenue through insurance commissions on policies sold and renewed via its carrier partnerships, with billing on monthly cycles and pricing determined by individual carrier underwriting rather than agency-set pricing. The go-to-market is sales-led and relationship-based, with 11-50 employees (per firmographics) supporting both personal lines and commercial lines customers. The firm is founder-owned (Paul T. Murphy), privately held, with no disclosed institutional investment, M&A activity, or expansion outside Massachusetts. Customer acquisition leans on local brand recognition — including 23 consecutive years as 'Malden's Best Insurance Agency' — complemented by content marketing, referrals, and word-of-mouth within the Greater Boston regional market.

Name

Paul Murphy Insurance

Legal name

Paul T. Murphy Insurance Agency

Website

https://paulmurphyinsurance.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Malden

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Commission Revenue: Paul T. Murphy Insurance operates as an independent insurance agency earning commissions from multiple insurance carrier partnerships. They represent over 20 insurance companies including Arbella, Commerce, Liberty Mutual, Plymouth Rock, Progressive, Safety Insurance, Vermont Mutual, and others. Revenue is generated through commissions on insurance policies sold and renewed for both personal and commercial lines.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Paul T. Murphy Insurance is an independent insurance agency that sells personal and commercial insurance products on behalf of more than 20 insurance carriers including Arbella, Liberty Mutual, Plymouth Rock, Progressive, Safety, Vermont Mutual, and MAPFRE. The agency earns commission revenue by matching Massachusetts households and businesses with appropriate coverage from its carrier partners. Free quotes are delivered through phone, online quote tools, and in-person consultations at its Malden, MA headquarters.

Product overview

Paul T. Murphy Insurance is a full-service independent insurance agency founded in 1988, offering a comprehensive portfolio of personal and business insurance products through multiple carrier partnerships. The agency provides 16 personal insurance products (including auto, home, life, and specialty coverage like wedding and pet insurance) and over 50 business/commercial insurance products tailored to specific industries and occupations (including contractors, trucking, restaurants, and various trades). The agency differentiates through quote tools (Single Point Auto Quote and Single Point Home Quote) that aggregate carrier options, enabling customers to compare coverage and pricing. As an independent agency, Paul Murphy Insurance accesses multiple insurance carriers including Arbella, Commerce, Liberty Mutual, Plymouth Rock, Progressive, Safety, Vermont Mutual, and others to find optimal coverage for customers.

Differentiator

Problem solved

Functional benefit

Products and services

• Car Insurance Auto insurance coverage for personal vehicles including liability, collision, comprehensive, and uninsured motorist protection for Massachusetts drivers.
• Homeowners Insurance Comprehensive insurance coverage for homes protecting against property damage, liability, and personal belongings.
• Condo Insurance Insurance coverage for condominium unit owners protecting the interior of units and personal belongings.
• Renters Insurance Insurance coverage for renters protecting personal belongings and providing liability protection.
• Flood Insurance Insurance coverage for flood damage to property and belongings, typically with a 30-day waiting period.
• High Value Home Insurance Specialized insurance coverage for high-value homes with expanded coverage limits and additional protections.
• Life Insurance Insurance coverage providing financial protection for beneficiaries upon the policyholder's death.
• Whole Life Insurance Permanent life insurance with fixed premiums and a cash value accumulation component.
• Personal Umbrella Policy Additional liability coverage that extends beyond the limits of auto and homeowners insurance policies.
• Motorcycle Insurance Insurance coverage for motorcycles protecting against liability, property damage, and medical costs.
• Boat Insurance Insurance coverage for boats and watercraft protecting against property damage, liability, and water-related incidents.
• ATV Insurance Insurance coverage for all-terrain vehicles (ATVs) protecting owners against liability, property damage, and medical costs.
• RV Insurance Insurance coverage for recreational vehicles including motorhomes and travel trailers.
• Snowmobile Insurance Insurance coverage for snowmobiles protecting against liability and property damage.
• Pet Insurance Insurance coverage for veterinary expenses and pet-related liabilities.
• Wedding Insurance Insurance coverage protecting against financial losses due to wedding cancellations, vendor failures, or event disruptions.
• Workers Compensation Insurance Insurance coverage required by Massachusetts law providing benefits for employees with work-related injuries or illnesses.
• General Liability Insurance Insurance coverage protecting against bodily injury, property damage, and personal/advertising injury claims.
• Commercial Auto Insurance Insurance coverage for business vehicles including liability, collision, comprehensive, and medical payments.
• Commercial Property Insurance Insurance coverage for commercial buildings and property against damage and loss.
• Business Owners Policy Combined commercial property, general liability, and business interruption coverage in a single package policy.
• Commercial Umbrella Insurance Additional liability coverage extending beyond the limits of underlying business insurance policies.
• Excess Liability Insurance Additional liability coverage providing extra protection above primary policy limits.
• Cyber Insurance Insurance coverage protecting businesses from data breaches, cyberattacks, ransomware, and associated costs.
• Professional Liability Insurance Insurance coverage protecting professionals from negligence claims related to their services.
• Employment Practices Liability Insurance (EPLI) Insurance coverage protecting businesses from employee claims of discrimination, wrongful termination, and harassment.
• Directors and Officers Insurance Insurance coverage protecting corporate directors and officers from personal losses due to alleged wrongful acts.
• Product Liability Insurance Insurance coverage protecting businesses from liability claims related to manufactured products.
• Contractors Insurance Comprehensive insurance coverage for contractors including general liability, workers compensation, and commercial auto.
• Carpenter Insurance Insurance coverage tailored for carpentry contractors including general liability and tools coverage.
• Electrician Insurance Insurance coverage tailored for electrical contractors including liability and equipment protection.
• Plumbing Insurance Insurance coverage for plumbing contractors including liability and equipment protection.
• HVAC Contractor Insurance Insurance coverage for HVAC contractors including specialized liability and equipment protection.
• Roofing Insurance Insurance coverage for roofing contractors including liability and equipment protection.
• Landscaping Insurance Insurance coverage for landscaping businesses including equipment and liability protection.
• Painters Insurance Insurance coverage for painting contractors including liability and tools protection.
• Mason Insurance Insurance coverage for masonry contractors including liability and equipment protection.
• Handyman Insurance Insurance coverage for handyman services protecting against liability and property damage.
• Paving Contractor Insurance Insurance coverage for paving contractors including equipment and liability protection.
• Plastering Contractor Insurance Insurance coverage for plastering contractors including liability and tools protection.
• Excavation Contractors Insurance Insurance coverage for excavation contractors including specialized equipment and liability protection.
• Welding Contractor Insurance Specialized commercial insurance for welding businesses including property, liability, and equipment coverage.
• Tree Service Insurance Insurance coverage for arborists and tree service companies including equipment and liability protection.
• Snow Plowing Insurance Insurance coverage for snow removal contractors including commercial auto and liability protection.
• Pest Control Insurance Insurance coverage for pest control services including liability and property damage protection.
• Restaurant Insurance Comprehensive insurance coverage for restaurants including property, liability, and liquor liability.
• Liquor Liability Insurance Insurance coverage protecting businesses that sell or serve alcohol from liability claims.
• Liquor Store Insurance Insurance coverage for liquor retail stores including product liability and property protection.
• Convenience Store Insurance Insurance coverage for convenience stores including property, liability, and product coverage.
• Fruit & Vegetable Wholesaler Insurance Insurance coverage for produce wholesalers including product liability and cold storage property coverage.
• Auto Body Insurance Insurance coverage for auto body repair shops protecting against liability, property damage, and business interruption.
• Mechanic Insurance Insurance coverage for automotive mechanics and repair shops.
• Garage Keepers Insurance Insurance coverage for automotive service businesses protecting customer vehicles in their care.
• Fleet Insurance Combined insurance coverage for multiple business vehicles under a single policy.
• Commercial Trucking Insurance Insurance coverage for commercial trucking operations including motor truck cargo and liability protection.
• Box Truck Insurance Insurance coverage for box trucks used in commercial delivery and transportation operations.
• Dump Truck Insurance Insurance coverage for dump trucks used in construction and material hauling operations.
• Semi Truck Insurance Insurance coverage for semi-trucks and 18-wheelers used in commercial hauling.
• Flatbed Insurance Insurance coverage for flatbed trucks used in commercial transportation.
• Bus Insurance Insurance coverage for commercial buses and shuttle services.
• Taxi Insurance Insurance coverage for taxi and ride-for-hire services.
• Limousine Insurance Insurance coverage for limousine and luxury transportation services.
• Tow Truck Insurance Insurance coverage for towing operators including garage keepers and commercial auto coverage.
• Motor Truck Cargo Insurance Insurance coverage protecting cargo transported by motor trucks against loss or damage.
• Non-Trucking Liability Insurance Insurance coverage for independent truckers when not under dispatch to a carrier.
• Occupational Accident Insurance Insurance coverage for workplace injuries and occupational accidents.
• Backhoe Insurance Equipment insurance coverage for backhoe loaders used in construction and landscaping operations.
• Inland Marine Insurance Insurance coverage for equipment and tools transported to and from work sites.
• Equipment Breakdown Coverage Insurance coverage for essential equipment against unexpected malfunctions and breakdown.
• Builders Risk Insurance Insurance coverage for property and materials during construction projects against damage from fire, theft, vandalism, and weather.
• Bonds Surety bonds including license and permit bonds, contractor bonds, court bonds, fidelity bonds, and public official bonds.
• Landlord Insurance Insurance coverage for rental property owners protecting against property damage and liability.
• Rental Property Insurance Insurance coverage for rental properties including property protection, liability, and loss of rental income.
• Airbnb Insurance Specialized insurance coverage for short-term rental property hosts, providing property damage protection, liability coverage, and loss of income protection.
• Warehouse Legal Liability Insurance Insurance coverage protecting warehouses against liability for lost or damaged customer goods, using standard or landed cost valuation.
• Group Benefits Employee benefit programs including health insurance and other group coverage options.
• Dog Walker Insurance Insurance coverage for professional dog walking services protecting against liability and property damage.
• Personal Trainer Insurance Insurance coverage for fitness trainers protecting against liability claims.

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered flagship and core.

• Strategic Independent Agents Alliance (SIAA)flagshipStrategic or Co-development PartnerIn 1995, Paul T. Murphy Insurance was selected as one of four Massachusetts agencies to join SIAA, the largest agency network in North America. SIAA membership has grown to over 1,200 agencies throughout North America, writing over $2 billion in premiums. This partnership provides access to competitive insurance companies with superior coverage options.
• Arbella InsurancecoreChannel Partner/ Reseller/ DistributorArbella Insurance is a major carrier represented by Paul T. Murphy Insurance. The agency is listed as a 'Proud Partner' of Arbella Insurance. Arbella is one of the top regional carriers in Massachusetts.
• Liberty MutualcoreChannel Partner/ Reseller/ DistributorLiberty Mutual is one of the major national insurance carriers available through Paul T. Murphy Insurance agency.
• Plymouth RockcoreChannel Partner/ Reseller/ DistributorPlymouth Rock is a key Massachusetts-based insurance carrier represented by the agency.
• ProgressivecoreChannel Partner/ Reseller/ DistributorProgressive Insurance is a major carrier available through Paul T. Murphy Insurance for auto and other coverage.
• Safety InsurancecoreChannel Partner/ Reseller/ DistributorSafety Insurance is a Massachusetts-focused carrier represented by the agency.
• Vermont MutualcoreChannel Partner/ Reseller/ DistributorVermont Mutual is a regional carrier available through the agency for personal and commercial insurance.
• MAPFRE InsurancecoreChannel Partner/ Reseller/ DistributorMAPFRE Insurance partnership provides instant quote capabilities on the Paul T. Murphy website for auto and home insurance products.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Arthur J. Gallagher & Co. One of the largest global insurance brokerage and risk-management firms, offering personal and commercial P&C placement across thousands of agency relationships. Comparable to PMI as a multi-line brokerage serving both individuals and businesses, though operating at vastly greater scale and breadth.
• Brown & Brown, Inc. National insurance brokerage built largely through roll-ups of independent agencies like PMI. Operates a multi-carrier, multi-line agency model across personal and commercial lines, making it a directly comparable incumbent from a model perspective.
• Hub International: Large North American insurance brokerage serving mid-market commercial and personal clients via independent agency offices. Its decentralized model of carrier-appointed producers makes it structurally analogous to Paul Murphy Insurance.
• Acrisure: Fast-growing, private-equity-backed insurance brokerage that has aggressively rolled up independent agencies. Comparable as a multi-carrier brokerage aggregator; relevant given PMI's potential positioning as a tuck-in acquisition target.
• Lockton Companies: Largest privately held insurance brokerage in the U.S., with strong commercial-lines and specialty-trade expertise. Comparable to PMI in serving trade-contractor and SMB commercial risks through carrier relationships.
• Marsh McLennan Agency: Middle-market arm of Marsh McLennan providing commercial and personal insurance brokerage to SMB and mid-market clients. Comparable multi-carrier multi-line agency model to PMI, though operating at much larger scale with deeper commercial specialty expertise.

Emerging players

• NEXT Insurance: Digital-first insurtech providing small-business commercial insurance (contractors, trades, restaurants) via embedded quote-bind-bind online. Directly overlaps with PMI's core commercial SMB niche and represents the digital competitive alternative to traditional agencies.
• Huckleberry: Digital small-business insurance agency offering online quote-and-bind for commercial lines including contractor and trade coverage. Comparable to PMI on customer segment (SMB trades) while representing the modern digital-broker alternative to the legacy agency model.

Direct peers

• Hilb Group: Mid-Atlantic and East Coast insurance brokerage aggregating regional independent agencies serving personal and commercial lines. Closely comparable to PMI as a regional multi-line independent agency model, often pursuing roll-up growth in adjacent geographies.

Others

• SIAA (Strategic Independent Agents Alliance): Aggregator alliance of 1,200+ independent agencies providing member agencies access to additional carrier appointments and specialty markets. Directly relevant to PMI as the network PMI has belonged to since 1995; functions as a strategic partner/distribution channel rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PaulTMurphyInsurance
• LinkedInlinkedin.com/company/paul-t-murphy-insurance

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paul Murphy Insurance