His Branches

What His Branches does

His Branches, Inc. is a private nonprofit 501(c)(3) Federally Qualified Health Center (FQHC) that has operated neighborhood-based clinics in Rochester, New York since 1978. The organization runs two physical clinics: a headquarters at 340 Arnett Blvd in the 19th Ward and a satellite at 918 North Goodman Street in Beechwood, with a third site at Center4Hope in development. It also operates a Street Medicine mobile program launched in June 2024 that delivers care directly to encampments and temporary shelters. Service lines include primary medical care, pediatric care, mental health counseling (including a psychotherapy program), case management, lab services, telehealth visits, immigration/refugee health assessments, lifestyle medicine, pain management and wound care.

The technology stack is conventional for a community health center and is built around eClinicalWorks (EHR), the healow patient portal, and telehealth virtual visits. There is no proprietary AI or ML component; differentiated capabilities stem instead from operational design, including bilingual Spanish-speaking staff, sliding-scale fees, and the Street Medicine mobile model. The center accepts nearly every insurance plan, including Medicaid and Medicare, and uses case management to connect uninsured patients with payment options.

The business model blends patient service revenue (insurance reimbursements and sliding-scale copays) with a diversified public-funder stack — HRSA federal grants, FLPPS Delivery System Reform Incentive Payment ($640,000 over two years), New York State Omnibus funds ($819,312 awarded December 2022), Greater Rochester Health Foundation support, and in-kind medical donations from Direct Relief — alongside private fundraising through the Roots Collective sustaining donor program, the annual Fore Rochester Golf Tournament, and ROC the Day. In 2023, the center recorded a record 10,000+ patient visits serving nearly 4,000 patients, up from 1,824 patients in 2021, and was recognized by HRSA as a top-30% health center nationally and by Candid with a Platinum Seal of Transparency.

Name

His Branches

Legal name

His Branches, Inc.

Website

https://hisbranches.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

His Branches is a Federally Qualified Health Center operating two neighborhood-based clinics in Rochester, NY, delivering primary medical care, mental health counseling, and street medicine to nearly 4,000 underserved patients annually regardless of insurance status or ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Offices of Physicians (62111), All Other Outpatient Care Centers (621498)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Mobile & Street Medicine Primary Care Programs (HLAFAGAH)

Keywords

• Community health center
• Primary medical care
• Mental health counseling
• Street medicine program
• Federally qualified health center

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Patient Care Revenue: Revenue generated from providing medical services to patients with insurance (Medicaid, Medicare, private insurance) and serving uninsured patients on a sliding scale basis
2. Government Grants: Federal and state funding including HRSA grants, NY State Transformation funding, and Omnibus funding ($819,312 awarded in 2022) for facility expansion and program development
3. Donations and Charitable Contributions: Individual donations, corporate sponsorships, and foundation grants supporting patient assistance, Street Medicine, facility renovations, and general operations
4. FLPPS Grant: $640,000 over two years awarded to expand medical care and behavioral health teams, including walk-in hours at Beechwood for Spanish-speaking community

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

His Branches is a Federally Qualified Health Center providing primary medical care, pediatric care, mental health counseling, telehealth, case management, lab services, immigration health assessments, street medicine, lifestyle medicine, and pain management and wound care to underserved populations in Rochester, NY. Care is delivered through two neighborhood-based clinics and a mobile Street Medicine program regardless of insurance status or ability to pay.

Product overview

His Branches Community Health Center operates as a community health center providing comprehensive healthcare services through two neighborhood-based clinics in Rochester's 19th Ward and Beechwood communities. The core service offering includes Primary Medical Care, Pediatric Care, Mental Health Counseling (including a Psychotherapy Program), Telehealth Visits, Case Management, Lab Services, Immigration Health, Street Medicine, Lifestyle Medicine, and Pain Management & Wound Care. The organization also operates community development programs including the Fresh Account Program in partnership with Foodlink, Patient Assistance Fund, and Street Medicine Program for unhoused individuals. Donor programs include The Roots Collective (sustaining donors), annual Fore Rochester Golf Tournament fundraiser, Neighborhood Blend Coffee product, and Arnett Block Association Fund. The center has been operating since 1978 and was recognized by HRSA for being in the top 30% of clinics nationally.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Medical Care Comprehensive primary medical care for patients of all ages delivered at neighborhood-based clinics in Rochester's 19th Ward and Beechwood communities, accepting all patients regardless of insurance status or ability to pay.
• Pediatric Care Medical care for children including well-child visits, vaccinations, and pediatric health management delivered through the neighborhood-based clinics.
• Mental Health Counseling Behavioral health services including individual counseling, therapy sessions, and mental health support for patients of all ages including pediatric patients.
• Telehealth Visits Virtual healthcare appointments allowing patients to receive medical care remotely through the eClinicalWorks/Healow patient portal.
• Case Management Patient support services helping individuals navigate healthcare resources, insurance coverage, and access to care including assistance for those unable to pay.
• Lab Services On-site laboratory testing and diagnostic services to support medical care and treatment decisions.
• Immigration Health Health assessment services for immigrants including refugee health assessments and migrant health assessments, with one provider serving as a designated US Civil Surgeon for citizenship pathway screenings.
• Street Medicine Mobile healthcare program bringing medical care directly to unhoused individuals at encampments and temporary shelters, providing wound care, foot cleanings, treatments, and testing.
• Lifestyle Medicine Wellness-focused medical approach addressing nutrition, exercise, and lifestyle factors to prevent and manage chronic diseases.
• Pain Management & Wound Care Specialized treatment services for pain management and wound care including street-side wound care and minor procedures.
• Psychotherapy Program Mental health counseling program providing talk therapy and mental health treatment for patients including pediatric patients under age 12, with 86 new patients receiving 1,306 psychotherapy visits in 2025.
• Fresh Account Program Partnership with Foodlink providing a $35 monthly credit for fresh food purchases at Curbside Market locations for patients at high risk of Type 2 Diabetes, including cooking kits and kitchen tools.
• Patient Assistance Fund Donor-funded account providing warm meals for at-risk patients, transportation assistance for immobilized patients, and coverage for temporary inability to pay for medical services.

Quantifiable outcome

• 4,000 patients served annually with nearly 10,000+ patient visits
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

14 partnerships are on record, tiered core and minor.

• MRB GroupcoreImplementation/ SI/ Consulting PartnerArchitecture and engineering firm leading the renovation project at the 19th Ward clinic to expand medical and mental health counseling spaces, update clinical and community areas, and implement technological upgrades.
• DGA BuilderscoreImplementation/ SI/ Consulting PartnerConstruction partner for the 19th Ward clinic renovation project, part of the team transforming the back half of the building with new counseling rooms, mother's room, and staff offices.
• Turner EngineeringcoreImplementation/ SI/ Consulting PartnerEngineering partner contributing to the 19th Ward facility renovation project focused on technological upgrades and facility improvements.
• 441 MinistriesminorStrategic or Co-development PartnerProvides kids and teenage programs throughout the year and employment opportunities for Beechwood residents at their New City Cafe.
• FoodlinkcoreStrategic or Co-development PartnerFood bank partnership providing the Curbside Market mobile food distribution, Fresh Account program for diabetic patients, and general food security support for the community.
• Ibero American Action LeaguecoreStrategic or Co-development PartnerBilingual community agency serving the Latino community across Western NY. Partnership includes referral pathways, cultural competency training, and bilingual care coordination for Spanish-speaking patients.
• Reconnect RochesterminorStrategic or Co-development PartnerOrganization working to build sustainable transportation networks. Partnered on Complete Streets Makeover at Arnett and Warwick intersection near the 19th Ward clinic.
• World Relief Western NYminorStrategic or Co-development PartnerRefugee resettlement organization helping immigrants rebuild lives. Partnership to provide health pathways for refugees settling in Rochester.
• URMC Mobile Mammography VanminorStrategic or Co-development PartnerMobile mammography services addressing limited access to breast cancer screenings by bringing services to the community.
• Greater Rochester Consulting ServicescoreStrategic or Co-development PartnerPharmacy consultant John McDonald (PharmD) provides immediate access to medications, distributing sample units of diabetic medication at no expense to patients while working with insurance companies for coverage.
• Lian S. Gravelle Center for Maternal HealthminorStrategic or Co-development PartnerProvided a year's supply of blood pressure kits for prenatal patients to help reduce preventable illnesses such as preeclampsia.
• Ravenwood Golf ClubminorOthersVenue partner for the annual Fore Rochester Golf Tournament fundraising event.
• New City CafeminorStrategic or Co-development PartnerBeechwood neighborhood cafe creating a special coffee blend (Neighborhood Blend) and providing catering for community events.
• Direct ReliefcoreStrategic or Co-development PartnerMedical humanitarian organization providing in-kind donations supporting Street Medicine and patient care programs.

Scale indicators7 records

Recent moves10 records

Expansion highlights7 records

Direct peers

• Boston Health Care for the Homeless Program: Nationally recognized community health program operating mobile clinics and Street Medicine teams for unhoused individuals. Comparable to His Branches' Street Medicine program as a direct service-line peer for care delivery to homeless populations.
• Anthony L. Jordan Health Center: Federally Qualified Health Center headquartered in Rochester, NY, providing primary medical, dental, and behavioral health care to underserved populations. Direct comparable to His Branches as a community-governed FQHC operating in the same metro with a similar safety-net mission.
• Trillium Health: Rochester-based FQHC focused on primary care, HIV services, and LGBTQ+ health, serving uninsured and underinsured populations. Comparable to His Branches as a mission-driven FQHC with community-based outreach and sliding-scale care in the same geography.
• Oak Orchard Health: New York State FQHC operating multiple community health center locations with primary care, dental, behavioral health, and pharmacy services for underserved rural populations. Closely comparable to His Branches in FQHC structure, service mix, and sliding-scale safety-net model.
• Hometown Health Centers: New York FQHC providing primary care, behavioral health, and enabling services to underserved patients in Schenectady and surrounding counties. Comparable in scale, FQHC structure, and community-health-center operating model.
• The Chautauqua Center: Federally Qualified Health Center in western New York providing primary care, behavioral health, pediatrics, and pharmacy services. Comparable as a New York FQHC serving similar populations with similar service mix and HRSA oversight.

Others

• Ibero American Action League: Bilingual community-based organization serving the Latino community in Western New York. Active partner of His Branches; comparable as an adjacent service provider addressing social determinants of health in the same patient population.
• Greater Rochester Health Foundation: Regional health foundation providing grant funding to community health initiatives in the Rochester area. Currently a financial partner of His Branches; relevant as a funder of peer community health programs and an ecosystem enabler.

Broad incumbents

• Rochester Regional Health: Large integrated health system serving the greater Rochester region with hospitals, primary care, and specialty services. Overlaps with His Branches' primary care footprint but operates at far greater scale with broader service portfolio.
• UR Medicine / University of Rochester Medical Center: Major academic medical center in Rochester with extensive primary care and specialty services. Competes for patients in Monroe County and provides referral pathways His Branches relies on for higher-acuity care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/hisbranchesinc
• Facebookfacebook.com/HisBranchesInc
• LinkedInlinkedin.com/company/his-branches-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about His Branches