What Transsmart does

Transsmart, operating commercially under the nShift brand, is a Netherlands-headquartered (Tilburg) software company founded in 2008 that builds a cloud-based Delivery and Experience Management platform. The modular platform covers the full delivery lifecycle across four core products — Checkout (delivery options at point of purchase), Deliver (automated shipping, labels, and carrier rules), Track (branded real-time tracking and notifications), and Returns (self-serve reverse logistics) — supplemented by add-on modules including Emissions/Sustainability Reporting, AI Companion, Data Fabric, and Connectivity. Underlying technology is a modular, scalable cloud architecture with a unified data layer, AI-assisted features, and prebuilt connectivity to 1,000+ global and local carrier services plus 450+ integration partners spanning e-commerce platforms (Shopify, Magento, WooCommerce), ERP systems (SAP, Microsoft Dynamics), warehouse management (AutoStore), and payment providers.

The company serves enterprise and mid-market customers primarily in retail, manufacturing, and logistics across 190 countries, with named customers including STIHL, JYSK, Hunkemöller, Elgiganten, Flying Tiger Copenhagen, ICIW, Flügger, Stenströms, Imerco, and Millésima. Revenue is generated through a hybrid model combining SaaS subscription (modular products sold separately or bundled) and transaction-based fees on labels, tracking events, and return processing, with custom enterprise pricing. Distribution combines direct enterprise field sales, a self-serve/PLG motion with no-code tools and a demo store, a certified partner/reseller ecosystem, and marketplace listings on commerce platforms. Pieter Schalk, identified as the founder, remains active in the business as Chief Commercial Officer and Country Manager Belgium.

Name

Transsmart

Website

https://transsmart.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

Transsmart (dba nShift) is a Netherlands-based software company providing a modular cloud platform that manages the end-to-end delivery lifecycle — checkout, shipping, tracking, returns, and emissions — for enterprise and mid-market retailers and shippers across 190 countries, connecting to 1,000+ carriers and 450+ system integrations.

Ownership category

akta.pro rank

Product category

Delivery Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

iPaaS (Cloud Integration Platforms) (HDAEAIAB)

akta.pro secondary industry

API Management Platforms (API Gateways, Developer Portals) (HDAEAIAA)

Keywords

• Delivery management software
• Shipping automation platform
• Carrier connectivity
• Returns management
• Ecommerce logistics

Headquarters

HQ city

Tilburg

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Platform Subscription: SaaS-based delivery management platform subscription model with modular components allowing customers to purchase specific products (Checkout, Deliver, Track, Returns). Revenue generated through recurring subscription fees based on usage volume or transaction counts.
2. Transaction-based Fees: Revenue generated from transaction volumes processed through the platform including shipping labels, tracking events, and return processing.

Go-to-market motion4 records

Distribution channels4 records

Marketing channels7 records

Core offering

Transsmart, operating as nShift, provides a cloud-based Delivery and Experience Management platform that automates the full delivery lifecycle from checkout through shipping, branded tracking, returns, and emissions reporting. The platform connects to 1,000+ carriers and 450+ systems via modular APIs and no-code tools, serving enterprise ecommerce and logistics operations across 190 countries.

Product overview

nShift offers a modular, all-in-one Delivery and Experience Management platform designed for ecommerce and logistics operations. The platform consists of core products including Checkout (flexible delivery options at checkout), Deliver (automated shipping and carrier management), Track (branded tracking and notifications), and Returns (self-serve reverse logistics). These are complemented by add-on modules including Emissions/Sustainability Reporting (carbon footprint tracking), AI Companion (AI-powered assistance), Data Fabric (data integration), and Connectivity (extensive carrier and integration network). The platform integrates with over 1,000 carrier services and 450+ platforms to power seamless delivery across 190 countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Checkout Provides shoppers with flexible delivery options at checkout to boost conversions and customer loyalty, supporting B2B and B2C scenarios.
• Deliver Automates shipping, label generation, and carrier rules using more than 1,000 prebuilt carrier connections, enabling multi-carrier management at scale.
• Track Delivers branded tracking updates and real-time delivery visibility with proactive customer notifications across the delivery lifecycle.
• Returns Simplifies reverse logistics with self-serve returns functionality, helping customers recover revenue and improve the post-purchase experience.
• Connectivity Enterprise-grade carrier connectivity providing access to 1,000+ delivery services and 450+ platform integrations for unified multi-carrier delivery operations.
• Emissions Measures and reduces the carbon footprint of deliveries at the per-shipment and per-carrier level, supporting sustainability reporting and compliance.
• Sustainability Reporting Monitors delivery emissions by carrier and shipment and generates reports to support internal sustainability targets and regulatory requirements.
• AI Companion AI-powered assistant integrated into the delivery management platform to help users navigate and optimize shipping operations, carrier selection, and customer experience.
• Data Fabric Unified data layer connecting disparate systems across the delivery ecosystem to enable streamlined operations and analytics.

Quantifiable outcome

• 20% more conversions for customers using the platform
• +6 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature8 records

Partnerships

Five partnerships are on record, tiered core.

• SAPcoreTechnology or IntegrationIntegration partnership enabling connection between nShift's delivery management platform and SAP ERP systems. Customers can streamline fulfillment operations by integrating shipping, carrier selection, and tracking directly within SAP workflows.
• Microsoft DynamicscoreTechnology or IntegrationIntegration with Microsoft Dynamics ERP enabling customers to incorporate delivery management capabilities within their Microsoft-based business systems. Supports streamlined picking, packing, and fulfillment operations.
• ShopifycoreTechnology or IntegrationNative Shopify integration offering Checkout for Shopify app in the Shopify App Store. Enables Shopify merchants to access nShift's delivery management, shipping, and returns capabilities directly within their Shopify store.
• MagentocoreTechnology or IntegrationIntegration with Magento e-commerce platform enabling seamless connection of delivery, returns, and order data in real-time for Magento merchants.
• WooCommercecoreTechnology or IntegrationIntegration with WooCommerce enabling WordPress-based e-commerce stores to access nShift's delivery management capabilities, syncing delivery, returns, and order data.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Descartes Systems Group: Large logistics technology vendor offering transportation management, customs, and trade compliance. Overlaps with nShift at the multi-carrier routing and cross-border layer as part of a much broader portfolio.
• project44: Supply chain visibility platform tracking shipments across 1M+ carriers globally. Adjacent competitor in multi-modal shipment visibility, serving overlapping enterprise supply chain personas.
• FourKites: Real-time transportation visibility platform for shippers and 3PLs. Competes for enterprise supply chain technology budget against nShift's Track module and broader delivery experience layer.

Direct peers

• ShipStation: Auctane-owned multi-carrier shipping management SaaS for SMB and mid-market shippers. Competes with nShift's Deliver and Track modules on label generation, carrier selection, and branded tracking.
• EasyPost: API-first shipping aggregator connecting 100+ carriers to e-commerce platforms. Closely overlaps with nShift's Carrier Connectivity and API-first approach, serving similar developer and operations personas.
• Shippo: Shipping API and dashboard platform targeting SMB and mid-market e-commerce shippers. Competes with nShift Deliver on label printing, rate shopping, and carrier connectivity.
• ShipEngine: Auctane's developer-facing shipping API. Competes directly with nShift's API platform for carrier connectivity, label generation, and tracking webhooks.
• Bringg: Delivery orchestration platform for large retailers and 3PLs covering dispatch, tracking, and driver management. Overlaps with nShift Deliver and Track at the enterprise tier.
• Onfleet: Last-mile delivery management software focused on dispatch, routing, and driver tracking. Adjacent overlap with nShift's Track and Returns modules for last-mile-heavy customers.

Others

• ShipBob: Tech-enabled fulfillment provider offering its own WMS, shipping, and returns tooling. An ecosystem partner and adjacent competitor in the delivery management stack for SMB e-commerce merchants.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Transsmart
• LinkedInlinkedin.com/company/867117

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Transsmart