What Onfleet does

Onfleet is a San Francisco-headquartered SaaS company, founded in 2012, that builds an AI-powered last-mile delivery orchestration platform used by shippers, couriers, and logistics providers to plan, dispatch, and track deliveries across their own fleets and third-party delivery networks. The platform is built as an integrated suite of core modules — Route Optimization, Assign & Dispatch, Visibility and Tracking, a Driver Mobile App, Customer Experience, Data and Analytics, and the Onfleet Connect third-party courier network — supplemented by add-on modules for Proof of Delivery, Chat/SMS, Billing and Invoicing, Payroll, and a Client Portal. The underlying technology combines AI-powered route optimization trained on 400M+ deliveries with real-time GPS tracking, predictive ETAs, and a well-documented REST API; the platform runs on AWS US-East infrastructure with HIPAA, GDPR, CCPA, PIPEDA, SOC 3, and ISO 27001 compliance to serve regulated verticals including pharmacy, medical, cannabis, and alcohol.

The company serves a diversified customer base across pharmacy, prepared meals, auto parts, medical, grocery, cannabis, beverages, construction, furniture, and restaurant verticals, with named enterprise customers including Kroger, Starbucks, Pizza Hut, Eaze, Total Wine & More, Essilor Luxottica, Core & Main, Bayshore HealthCare, and Dulux Decorator Centre, alongside a long tail of mid-market and SMB accounts. Onfleet employs a hybrid go-to-market combining enterprise field sales (dedicated support reps, custom onboarding) with product-led self-serve growth (free trial, app store distribution, Zapier ecosystem), monetizing through tiered monthly and annual subscriptions plus enterprise plans with custom SLAs. The company has raised approximately $40M+ in total venture funding, including a $23M Series B in June 2022 led by Kayne Anderson Growth Capital, and operates with a 51-100 employee organization focused on continuous product velocity, including the 2025 launch of its Courier Suite for logistics providers and ongoing quarterly platform updates through Q1 2026.

Name

Onfleet

Legal name

Onfleet, Inc.

Website

https://onfleet.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Onfleet is a San Francisco-based SaaS company that provides an AI-powered last-mile delivery orchestration platform for shippers, couriers, and logistics providers, with route optimization, dispatching, real-time tracking, and a courier network across pharmacy, grocery, cannabis, and retail verticals.

Ownership category

akta.pro rank

Product category

Last-Mile Delivery Management Software

SIC

Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Driver Programs & Workforce Management (Onboarding, Scheduling, Retention) (TLABAIAD)

akta.pro secondary industry

Fleet Compliance & Regulatory Management (DOT/IFTA/ELD, Inspections) (TLABAIAB)

Keywords

• Last-mile delivery software
• Delivery management platform
• Route optimization software
• Delivery dispatch software
• Fleet management software

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. SaaS Subscription: Onfleet operates as a subscription-based SaaS platform offering monthly and annual plans. Pricing is tiered based on organization needs and delivery volume. The company offers month-to-month plans as well as annual contracts with dedicated enterprise support for larger deployments.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels11 records

Core offering

Onfleet is a SaaS last-mile delivery management platform that helps shippers, couriers, and logistics providers plan, dispatch, track, and analyze deliveries. It includes AI-powered route optimization, a driver mobile app (iOS/Android), real-time tracking, customer notifications/chat, proof of delivery, analytics, billing/payroll, and access to a 150+ vetted courier network (Onfleet Connect) for outsourced capacity.

Product overview

Onfleet is an AI-powered last-mile delivery orchestration platform comprising a unified core product with integrated modules. The platform centers on Route Optimization, Assign & Dispatch, Visibility and Tracking, a #1-rated Driver Mobile App, Last-Mile Customer Experience, Data and Analytics, and a Third-Party Delivery Network (Onfleet Connect). Additional add-on modules include Proof of Delivery, Chat and SMS, Billing and Invoicing, Payroll, and Client Portal. The platform is offered at Standard and Enterprise tiers, with Professional Services available for custom-built solutions. The architecture is designed as a single integrated platform where all modules work together to manage the full delivery lifecycle.

Differentiator

Problem solved

Functional benefit

Brands

• Onfleet Connect: A network of vetted courier partners (150+ couriers) that Onfleet customers can access to expand delivery capacity.
• Onfleet Courier Suite

Products and services

• Route Optimization AI-powered route optimization engine for last-mile delivery that automates routing and dispatch using AI trained on 400M+ deliveries, continuously adjusting for traffic, capacity, and time windows in real time.
• Assign & Dispatch Hybrid fleet dispatching and dynamic task assignment module that automatically assigns delivery tasks to the most suitable drivers based on location, availability, and performance, with AI-Powered Auto-Dispatch that weaves on-demand orders into active routes.
• Visibility and Tracking Real-time GPS tracking and live driver/vehicle visibility module that lets dispatchers monitor driver locations and route progress across both internal fleets and third-party couriers.
• Driver Mobile App #1-rated native driver mobile application for iOS and Android providing turn-by-turn navigation, instant task updates, in-app chat with dispatchers and customers, and proof of delivery capture for delivery drivers.
• Last-Mile Customer Experience Branded customer experience module providing automated notifications, live tracking pages, AI-powered delay alerts, two-way chat between customers and drivers, and instant proof-of-completion displayed on the customer's tracking page.
• Data and Analytics Centralized performance analytics module delivering unified insights across internal fleets and delivery partners, including on-time rates, failure rates, service times, and feedback scores.
• Onfleet Connect Third-Party Delivery Network Network access product providing entry to 150+ vetted courier partners across multiple delivery specialties, enabling shippers to scale delivery capacity up or down without hiring new drivers, with unified analytics by provider.
• Proof of Delivery Proof of Delivery module capturing photo, barcode, signature, age/ID verification, and delivery notes at point of drop-off, creating full chain-of-custody documentation for regulated industries such as pharmacy, medical, and cannabis.
• Chat and SMS Communication module providing in-app chat, SMS, and triggered notifications that bridge dispatchers, drivers, and customers during deliveries.
• Billing and Invoicing Financial operations module for couriers and logistics providers including services, rate tables, and invoicing for client billing based on distance, weight, piece count, and customizable SLAs.
• Payroll Driver settlement module offering customizable pay rules, rate modifiers, pay transparency via app/dashboard/API, and integrations with preferred payroll providers.
• Client Portal White-label portal module that lets shipper clients manage orders, create barcode labels, print shipping labels, and brand their own SMS notifications and tracking pages, with CSV bulk uploads and API integrations.
• Professional Services Custom solutions and implementation services delivered by Onfleet Solutions Engineers, including custom dashboards, web apps, workflow automation, custom reporting, and application integration.

Quantifiable outcome

• 99% on-time delivery rate
• +13 more outcomes

Named customers37 records

Segments12 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability5 records

Feature11 records

Partnerships

Three partnerships are on record, tiered core.

• ShopifycoreTechnology or Integration · 26 August 2024Native Shopify integration automates task creation for efficient delivery management. Enables customizable delivery zones and time-slot sections for Shopify merchants. The integration allows seamless order-to-delivery workflow for e-commerce businesses.
• ZapiercoreTechnology or IntegrationZapier integration connects Onfleet with thousands of popular apps, enabling no-code workflow automation. Users can automate work and connect Onfleet with their existing tools without custom development.
• Onfleet Connect (150+ Courier Partners)coreChannel Partner/ Reseller/ DistributorOnfleet Connect is an internal network of 150+ vetted courier partners across multiple delivery specialties. Enables businesses to scale delivery capacity without hiring new drivers. Courier partners benefit from access to shippers and new business opportunities through the Onfleet platform.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• OptimoRoute: OptimoRoute is a route optimization and dispatch planning platform serving delivery, field service, and pickup operations. It competes directly with Onfleet in mid-market and SMB last-mile delivery routing, with similar AI-driven optimization features.
• Routific: Routific provides route optimization software for delivery businesses, focusing on efficiency, lower fuel costs, and proof of delivery. It is a direct competitor to Onfleet's core route optimization and dispatching capabilities.
• Circuit (Circuit for Teams): Circuit for Teams offers route planning, dispatch, and proof of delivery for delivery businesses, originally catering to individual drivers before expanding to teams. It competes directly with Onfleet on driver app experience and route optimization.
• DispatchTrack: DispatchTrack provides last-mile delivery management software for enterprises with complex, large-route operations in big-and-bulky retail, distribution, and home services. It is a direct competitor targeting similar large enterprise delivery use cases as Onfleet.
• Track-POD: Track-POD is a delivery management and route optimization platform with electronic proof of delivery, used by distribution, courier, and logistics businesses. It competes with Onfleet across mid-market delivery operations.
• WorkWave Route Manager: WorkWave Route Manager is route optimization software for field service and delivery businesses, part of WorkWave's broader field service management suite. It competes with Onfleet on routing, dispatching, and proof of delivery for SMB and mid-market fleets.
• Tookan (by Jungleworks): Tookan is a delivery management platform offering dispatch, route optimization, real-time tracking, and proof of delivery. It is a direct competitor to Onfleet in on-demand delivery and courier operations across SMB and mid-market segments.

Broad incumbents

• Bringg: Bringg is a well-funded last-mile delivery orchestration platform serving large enterprises like Walmart, Coca-Cola, and Home Depot. It competes with Onfleet in the broader enterprise last-mile delivery market with a more comprehensive platform including fleet management and orchestration.
• ShipStation: ShipStation is an established multi-carrier shipping software for e-commerce merchants, owned by Stamps.com/Auctane. While its focus is on label printing and shipping rather than last-mile orchestration, it overlaps with Onfleet's Shopify merchant and e-commerce fulfillment use cases.

Emerging players

• Shippo: Shippo is a shipping software platform focused on label generation, rate comparison, and shipping API for e-commerce. While primarily focused on shipping rather than last-mile dispatch, Shippo overlaps with Onfleet's e-commerce merchant integrations and delivery management space.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/onfleet
• YouTubeyoutube.com/c/onfleet
• Facebookfacebook.com/onfleetapp
• LinkedInlinkedin.com/company/onfleet
• Instagraminstagram.com/onfleet

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds6 records

Investors17 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Onfleet