What Hurtigruta Carglass does

Hurtigruta Carglass AS is Norway's leading specialist in vehicle glass repair and replacement, operating as a wholly-owned subsidiary of Belron, the world's largest vehicle glass services group present in 34 countries. Founded in 1989 and headquartered at Ensjøveien 17, Oslo, the company runs a nationwide branch network from Alta in the north to Kristiansand in the south, complemented by a mobile service in selected urban areas. It serves individual vehicle owners across all makes, models, and years, with stone chip repair and windshield replacement as the core services, and supplements these with ADAS camera recalibration, Carglass® RainAway hydrophobic treatment, Bosch wiper blade sales, and free stone chip protective patches.

The company's service stack is built on Belron's globally standardized "Belron Way of Fitting" methodology, OEM-standard replacement glass, and the proprietary Glass Medic® stone chip repair technique. After every windshield replacement, forward-facing ADAS cameras are recalibrated using static (simulator wall with OEM-specific targets) and dynamic (on-road) methods. The company has earned an Ecovadis Gold rating (73 points, top 5% globally) and operates under ISO 9001 with approval from Statens Vegvesen, the Norwegian Public Roads Administration.

Hurtigruta Carglass generates revenue through high-volume, insurance-mediated professional services. Stone chip repair is delivered at zero cost to policyholders under kasko/delkasko cover; windshield and other glass replacements are paid by the insurer with the customer contributing only the policy deductible (typically 2,000–5,000 NOK). The company handles all insurance paperwork, files claims directly, and distributes through physical workshops, a 24/7 online booking platform, mobile technicians, and an extensive referral channel of ~22 insurance carriers, eight leasing/rental firms, and 18+ member organizations including Norsk Elbilforening and NBCC. Add-on products (RainAway, wipers) and ADAS calibration fees layer incremental margin on top of the core service.

Name

Hurtigruta Carglass

Legal name

Carglass AS

Website

https://carglass.no

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

251–500 employees

Short description

Hurtigruta Carglass is Norway's leading vehicle glass repair and replacement specialist and a wholly-owned subsidiary of Belron. It serves individual car owners nationwide via branches, online booking, and mobile service, with revenue driven by insurance-covered repairs, deductibles, and add-on products.

Ownership category

akta.pro rank

Product category

Automotive Glass Repair and Replacement Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industries

Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL)

Keywords

• Vehicle glass repair
• Windshield replacement services
• Automotive glass services
• Stone chip repair
• ADAS camera recalibration

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Stone Chip Repair: Hurtigruta Carglass repairs stone chip damage (steinsprutskader) on vehicle glass. For customers with comprehensive (kasko) or partial comprehensive (delkasko) insurance, this service is typically cost-free as it is covered by the insurance policy. For uninsured customers, repair pricing is available upon request. The service is quick (~45 minutes) and aims to prevent the damage from spreading.
2. Vehicle Glass Replacement: Full replacement of damaged windshields, side windows, rear windows, and glass roofs. Revenue is generated through direct customer payment or via insurance claims. Customers with glass coverage pay only their policy deductible (egenandel), with the remainder billed directly to the insurer. The company handles all paperwork with the insurance company. Typical deductibles range from 2,000–5,000 NOK depending on the insurer and policy type.
3. RainAway Water-Repellent Treatment: Sale of the RainAway hydrophobic glass treatment as an add-on service. Prices vary by partner, ranging from 250 NOK (NBCC members) to 449 NOK (standard retail). Often bundled with windshield replacement or offered as a standalone treatment.
4. Bosch Wiper Blades: Sale and installation of Bosch windshield wiper blades as an add-on during service visits. Front wiper blades are priced at 799 NOK; rear wiper blades at 399 NOK. Offered with partner discounts (e.g., 50% off for Gatebil/NSSF members, 30% off for BBL members).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Hurtigruta Carglass provides specialized vehicle glass repair and replacement services for private car owners across Norway. The core offerings include stone chip repair (steinsprutreparasjon, ~45 min), windshield replacement (~3 hours with ADAS recalibration), side window, rear window, and glass roof replacement. The company also offers a mobile stone chip repair service bringing technicians to the customer's location in select areas, and add-on products such as Carglass® RainAway hydrophobic treatment and Bosch windshield wipers.

Product overview

Hurtigruta Carglass is a specialized automotive glass repair and replacement service provider operating as part of the Belron group. The company offers a comprehensive portfolio of core glass services including stone chip repair (steinsprutreparasjon), windshield replacement (bytte frontrute), side window replacement (skifte siderute), rear window replacement (skifte bakrute), and glass roof replacement (skifte glasstak). These core services are supplemented by add-on products and services including the Carglass RainAway water-repellent treatment, Bosch windshield wipers, Carglass glass spray, windshield recalibration for ADAS cameras, and a mobile service that brings technicians to the customer's location. The company also provides free stone chip patches as a protective measure. All services are available for all vehicle makes, models, and years, using OEM-standard glass quality.

Differentiator

Problem solved

Functional benefit

Brands

• Carglass® RainAway: Water-repellent glass treatment that improves visibility in rain, snow, and sleet.
• Carglass® Glasspray

Products and services

• Steinsprutreparasjon (Stone Chip Repair) Repair of stone chip damage on vehicle glass, typically taking 45 minutes. The repair is free for customers with kasko or delkasko insurance. Up to 1-3 stone chip damages per windshield are repaired (max 6 cm, min 3 cm from edge, not in front of camera).
• Bytte frontrute (Windshield Replacement) Complete replacement of cracked or broken windshields, including recalibration of camera-based driver assistance systems (ADAS). Uses OEM-standard glass. Takes approximately 3 hours and includes interior cleaning. Customer pays the insurance deductible.
• Skifte siderute (Side Window Replacement) Replacement of side windows on all vehicle makes, models, and years. Same insurance deductible as front windshield.
• Skifte bakrute (Rear Window Replacement) Replacement of rear windows on all vehicle makes, models, and years. Same insurance deductible as front windshield.
• Skifte glasstak (Glass Roof Replacement) Replacement of glass sunroofs on all vehicle makes, models, and years.
• Mobil steinsprutreparasjon (Mobile Stone Chip Repair) Mobile stone chip repair where Hurtigruta Carglass technicians travel to the customer's location (home, work, or elsewhere) with all necessary equipment. Available in Asker, Bærum, Stavanger, Førde, and Bergen Sør.
• Rekalibrering av frontrute (ADAS Windshield Recalibration) Recalibration of camera-based driver assistance systems (ADAS) after windshield replacement. Uses static, dynamic, or double calibration methods depending on vehicle manufacturer requirements.
• Carglass® RainAway Hydrophobic Treatment Long-lasting water-repellent glass treatment applied to the exterior of vehicle windows. Makes glass water-repellent so rain beads up and rolls off at speeds above 60 km/h, improving visibility in rain, snow, and sleet. Also makes it easier to scrape off ice and snow and reduces insect adhesion. Prices from 250-449 NOK depending on partner.
• Bosch vindusviskere (Bosch Windshield Wipers) Quality Bosch windshield wiper blades available for purchase and professional installation when booking a service appointment. Front wiper blades at 799 NOK and rear wiper blades at 399 NOK, with various partner discounts available.
• Carglass® glasspray (Glass Cleaning Spray) Glass cleaning spray product available for purchase at all locations to help remove petroleum-based mixtures and dirt from road surfaces.
• Gratis steinsprutplaster (Free Stone Chip Protective Patch) Free protective patch offered to customers to cover stone chip damage temporarily while waiting for a service appointment, helping prevent the chip from spreading into a crack.

Quantifiable outcome

• Stone chip repair takes approximately 45 minutes; windshield replacement takes approximately 3 hours
• +4 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered core and flagship.

• IF (If Skadeforsikring)coreGTM or Marketing PartnerIF is one of the Nordic region's largest insurance companies. Hurtigruta Carglass is a recommended repair partner for IF policyholders. IF customers receive preferential pricing with windshield replacement deductibles starting from 3,000 NOK and stone chip repair at no cost. Hurtigruta Carglass handles all insurance paperwork.
• StorebrandcoreGTM or Marketing PartnerStorebrand is a major Norwegian insurance provider. Hurtigruta Carglass is a recommended glass repair partner for Storebrand customers, with a shared focus on sustainability and environmental responsibility.
• GjensidigecoreGTM or Marketing PartnerGjensidige is one of Norway's largest insurance companies. Hurtigruta Carglass is listed as a recommended glass repair partner on Gjensidige's partner page at carglass.no.
• FremtindcoreGTM or Marketing PartnerFremtind is a Norwegian insurance company (joint venture between SpareBank 1 and Eika). Hurtigruta Carglass is listed as a recommended glass repair partner on Fremtind's dedicated partner page.
• KLP (KLP Skadeforsikring)coreGTM or Marketing PartnerKLP is a major Norwegian insurance company focused on public sector employees. Hurtigruta Carglass is listed as a recommended glass repair partner for KLP customers.
• TrygcoreGTM or Marketing PartnerTryg is one of the largest insurance companies in the Nordic region. Hurtigruta Carglass is featured on Tryg's dedicated partner page at carglass.no.
• Protector ForsikringcoreGTM or Marketing PartnerProtector is a Norwegian insurance company. Deductible pricing for Protector customers is listed on carglass.no at 2,500–5,000 NOK for windshield replacement, with stone chip repair at 0 NOK.
• ALD AutomotivecoreGTM or Marketing PartnerALD Automotive is a global fleet management and leasing company. Hurtigruta Carglass is listed as a recommended glass repair partner for ALD fleet customers in Norway.
• Arval (BNP Paribas group)coreGTM or Marketing PartnerArval is a global vehicle leasing and fleet management company (part of BNP Paribas). Hurtigruta Carglass is listed as a recommended glass repair partner for Arval's Norwegian fleet customers, with loaner cars available.
• HertzcoreGTM or Marketing PartnerHertz is a global vehicle rental company. Hurtigruta Carglass is a recommended glass repair partner for Hertz customers in Norway, with loaner cars available upon arrangement.
• SixtcoreGTM or Marketing PartnerSixt is a global car rental and leasing company. Hurtigruta Carglass is listed as a recommended partner for glass damage on Sixt's partner page at carglass.no.
• Norsk Elbilforening (Norwegian Electric Vehicle Association)coreGTM or Marketing PartnerNorsk Elbilforening has an exclusive agreement with Hurtigruta Carglass for its members. Members receive: free 12-month extended membership (value 600 NOK), free Bosch wiper blades (value min. 350 NOK), Bosch wipers at 350 NOK incl. fitting (reg. 799 NOK), and RainAway treatment at 299 NOK (reg. 449 NOK). Code: NELBILF.
• Norsk Bobil og Caravan Club (NBCC)coreGTM or Marketing PartnerNBCC is Norway's motorhome and caravan club. Hurtigruta Carglass offers exclusive benefits to NBCC members: free wiper blades with windshield replacement (lagercode), RainAway treatment at 250 NOK. Code: BOBIL.
• TrafikkforumcoreGTM or Marketing PartnerTrafikkforum is a Norwegian road traffic organization. Members receive: free Bosch wiper blades and 20% discount on RainAway treatment with code TRAFIKK. Hurtigruta Carglass is approved by the Norwegian Public Roads Administration (Statens Vegvesen) and operates under ISO 9001/Ecovadis standards.
• Mercedes-Benz NorgecoreGTM or Marketing PartnerOfficial Mercedes-Benz Norway partnership page on carglass.no, recommending Hurtigruta Carglass to Mercedes-Benz owners for glass repair and replacement.
• Belron (Global Parent)flagshipStrategic or Co-development PartnerHurtigruta Carglass is a subsidiary of Belron — the world's leading vehicle glass repair and replacement company operating in 34 countries. Belron provides the Belron Way of Fitting methodology, proprietary Glass Medic® repair technology, brand licensing (Carglass®, Belron®, RainAway), and global quality standards. Belron has signed the UN Global Compact and uses Ecovadis for sustainability assessments.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Service King Collision: Large US collision repair chain with broader scope (body, paint, glass). Glass repair is a meaningful but not exclusive offering — comparable in that it serves the same insurance-driven workflow but as a wider portfolio player.
• Caliber Collision: Largest US collision repair operator, with auto glass as one line within a much broader body/paint business. Comparable end-customer (insurance claimants) and ADAS-aware workflows, but not a specialist.

Direct peers

• Safelite Group: Largest North American vehicle glass repair and replacement specialist. Operates mobile and in-store service with insurer partnerships and ADAS recalibration — directly comparable model and customer base to Hurtigruta Carglass.
• Glass Doctor (Dwyer Group): US-based franchise network for vehicle and home glass repair/replacement. Closely comparable franchise + insurance-channel model and service menu, operating in North America rather than Europe.
• Speedy Glass: European multi-country auto glass repair and replacement chain, operating in markets neighboring Norway (e.g., Finland, the Baltics). Overlapping customer base (private motorists, insurers, fleets) and similar mobile/workshop mix.
• Carglass Sverige (Belron Sweden): Sister Belron subsidiary operating the same Carglass brand in Sweden. Same proprietary processes (Belron Way of Fitting, Glass Medic®), insurer-channel model and ADAS capability — the closest direct peer.
• Autoglass (UK, Belron): Belron's UK vehicle glass brand under a different name, serving the same product set (stone chip repair, replacement, ADAS recalibration) with insurer referrals. Operates as the British parallel to Hurtigruta Carglass under the same parent group.
• NOVUS Glass: Auto and home glass repair franchise operating in the US and Canada. Comparable core offering (windshield repair/replacement) and similar insurer-referral dynamics, though smaller scale than Safelite or Belron.

Emerging players

• Fixico (Nordic): Nordic-based fleet repair management platform connecting insurers, leasing firms and drivers with repair shops. Adjacent service layer over the same ecosystem Hurtigruta Carglass participates in; relevant as a potential partner or channel alternative.

Others

• Statens Vegvesen (Norwegian Public Roads Administration): Norwegian government regulator that approves vehicle glass fitters. Not a competitor but the gatekeeper Hurtigruta Carglass already holds approval from, shaping the regulatory barrier to entry for new auto glass entrants.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Hurtigruta
• YouTubeyoutube.com/channel/UCGGKfz1uHQuLXhTVRsKBXXw
• Facebookfacebook.com/hurtigrutacarglass
• LinkedInlinkedin.com/company/hurtigruta-carglass
• Instagraminstagram.com/hurtigrutacarglass

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hurtigruta Carglass