5Minds IT-Solutions

What 5Minds IT-Solutions does

5Minds IT-Solutions operates under the brand ProcessCube UG (haftungsbeschränkt) i.G., a German private software firm headquartered in Gelsenkirchen, North Rhine-Westphalia. Founded in 2009 and operating with 11–50 employees, the company builds a BPMN 2.0-based process automation platform aimed at German Mittelstand (mid-market) companies. Its core technology combines a low-code modeling environment with an open-source core, supporting on-premises deployment via Docker and Kubernetes, and offering ProCode compatibility for integrating with legacy systems. The platform enables customers to document, automate, and monitor business processes without consultant dependency, with a stated PoC-to-production timeline of five days.

The company's product portfolio centers on the ProcessCube BPMN-Plattform (Personal at €10/month, Team at €199/month, and Enterprise licenses from €229–€249/month) and two AI-powered extensions: Ticketpilot, an AI-driven support agent that analyzes, categorizes, and proposes solutions to support tickets in 30–60 minutes (priced at €229–€249/month), and alfred, an AI assistant ecosystem combining ticket processing, telephony, WhatsApp, and customer-specific knowledge bases. The revenue model is entirely subscription-based, distributed through a self-serve product-led growth motion with direct download, 30–45 day trials, monthly cancellation, and no credit card requirement. Customers include Tennis-Point Europe GmbH (retail) and BEHR AG (manufacturing), and the company operates in the DACH region (Germany, Austria, Switzerland) with GDPR-compliant on-premises deployment as a central differentiator.

The firm appears bootstrapped with no disclosed funding rounds, parent company, or institutional investment; ownership details are not publicly available. The legal entity retains an "in Gründung" (in formation) designation as a German UG (Unternehmergesellschaft haftungsbeschränkt), indicating a small private limited company structure.

Name

5Minds IT-Solutions

Legal name

ProcessCube UG (haftungsbeschränkt) i.G.

Website

https://5minds.de

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

5Minds IT-Solutions (ProcessCube) builds a BPMN 2.0 process automation platform with on-premises deployment, serving German Mittelstand companies through a self-serve, subscription-based PLG model augmented by AI support tools.

Ownership category

akta.pro rank

Product category

Business Process Automation Software

NAICS

Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

Process & Case Management Low-Code Platforms (HDAEAKAE), IT Incident, Problem & Change Management Platforms (HDAEALAI), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

Keywords

• BPMN process automation
• Low-code workflow platform
• AI support agent
• On-premises process mining
• Mittelstand automation software

Headquarters

HQ city

Gelsenkirchen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. ProcessCube Personal Subscription: Monthly subscription for individual users and PoC projects. Includes full ProcessCube functionality, local installation or Docker support, and community support. Single user license with 30-day free trial.
2. ProcessCube Team Subscription: Monthly subscription for team automation projects. Up to 5 users included, supports on-prem or managed hosting, with email support and 48h SLA. Upgrade path to Ticketpilot available.
3. Ticketpilot Subscription: AI-powered support agent subscription at 249 EUR/month for Kubernetes deployment. Local deployment option at 229 EUR/month. Includes 15h dev time saved per week and -50% Time-to-Resolution metric.
4. ProcessCube License (Enterprise): BPMN platform license for production automation projects. Starting at 249 EUR/month. Zero usage-based costs. Enables PoC in 5 days from requirement to proof of concept.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

5Minds IT-Solutions develops and sells ProcessCube, a BPMN 2.0-based low-code platform for modeling, automating, and monitoring business processes, deployed on-premises via Docker or Kubernetes. The company also offers Ticketpilot, an AI-powered support agent that automatically analyzes, categorizes, and suggests fixes for software tickets, and alfred, an AI assistant ecosystem combining Ticketpilot with telephony, WhatsApp, and custom knowledge bases. All products target the German Mittelstand with monthly subscriptions starting at €10.

Product overview

ProcessCube offers a unified BPMN-based process automation platform for mid-market companies (Mittelstand). The core offering is the ProcessCube BPMN-Plattform, a technical foundation for modeling, automating, and monitoring business processes using BPMN 2.0 standard. Additional AI-powered modules include Ticketpilot (KI-gestützter Support-Agent for automated ticket processing) and alfred (AI assistant ecosystem for ticket processing, telephony, WhatsApp, and custom knowledge bases). Two product tiers are available: ProcessCube Personal (10 €/month, single user, PoC/private use) and ProcessCube Team (199 €/month, up to 5 users, production automation). All offerings run on-premises with no cloud requirement, no vendor lock-in, and no consultant dependency.

Differentiator

Problem solved

Functional benefit

Brands

• Ticketpilot: KI-gestützter Support-Agent für Software-Teams. Tickets werden automatisch analysiert, kategorisiert und mit Lösungsvorschlägen versehen.
• ProcessCube
• ProcessCube Personal
• ProcessCube Team
• ProcessCube Lizenz
• alfred

Products and services

• ProcessCube BPMN Platform

Quantifiable outcome

• 50% reduction in operating costs after ProcessCube migration
• +4 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature5 records

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Camunda: Camunda is the leading commercial BPMN 2.0-based process orchestration and automation platform, directly competing with ProcessCube on BPMN modeling, automation, and developer tooling. Both target process automation use cases via open standards and open-source cores.
• Bizagi: Bizagi offers a low-code BPMN-based process automation suite aimed at digitizing and automating business workflows, overlapping closely with ProcessCube's core BPMN platform offering for mid-market and enterprise customers.
• Flowable: Flowable provides open-source BPMN, CMMN, and DMN-based process automation engines with enterprise tooling, directly comparable to ProcessCube's BPMN 2.0 platform with on-prem and Kubernetes deployment.
• Nintex: Nintex is a process management and automation platform offering workflow, document automation, and low-code tools — closely comparable to ProcessCube's horizontal BPMN automation positioning for mid-market.
• Kissflow: Kissflow is a low-code workflow and process automation platform targeting mid-market and business-user-led automation, directly comparable to ProcessCube's horizontal BPMN Mittelstand positioning.

Broad incumbents

• Appian: Appian is a public low-code process automation and BPM platform with broader capabilities (case management, AI, data fabric). It is a broader incumbent that competes with ProcessCube in BPMN-based enterprise automation, though typically at larger deal sizes.
• ServiceNow: ServiceNow is a broad enterprise cloud platform spanning ITSM, workflow, and process automation. It competes with ProcessCube (BPMN platform) and especially Ticketpilot (AI-assisted ticket management) as a much larger incumbent.
• Pega: Pega provides low-code BPM, CRM, and AI-driven decisioning/workflow automation for large enterprises. It is a broader incumbent targeting similar process-automation outcomes as ProcessCube but at significantly larger scale and price points.
• monday.com: monday.com is a broad work management and low-code automation platform with process/workflow capabilities. It competes for the same Mittelstand-style mid-market automation budget as ProcessCube, though with a less BPMN-pure approach.

Emerging players

• n8n: n8n is an open-source workflow automation tool with a self-host/deployment model, overlapping with ProcessCube's open-source BPMN approach. It is a more developer-led emerging player rather than BPMN-purist, but addresses similar automation use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/5mindsit
• Facebookfacebook.com/5minds.it

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 5Minds IT-Solutions