Benalla Health

What Benalla Health does

Benalla Health is a Victorian public health service established in 1953 and operating under the Health Services Act 1988, delivering integrated acute, aged care, and community health services to residents of the Benalla district in north-east Victoria, Australia. Its service portfolio is organised across three core streams: Acute Services (an Acute Ward, Urgent Care Centre, Women's Health including maternity, breastfeeding support, outpatient gynaecology, and Peri-operative Services); Aged Care through the Morrie Evans Wing (residential care, Day Activities Centre, and respite, recently expanded under Stages 2 and 3 to add 16 single ensuited bedrooms); and Community Health (allied health, Planned Activity Group, home nursing, generalist counselling, Diabetes Care Centre, Health Independence Programs, health promotion, palliative care, Hospital In The Home, and Support At Home). Supporting services include health professional education, graduate nurse programs, student accommodation, and the Aboriginal Patient & Family Support Officer role. All inpatient rooms have garden views, and the model emphasises person-centred care supported by a Community Advisory Committee and consumer participation framework. The main campus is at 45-63 Coster Street, Benalla, Victoria 3672.

The organisation is state-government-owned and staffed by 251–500 employees under the leadership of an Interim Chief Executive Officer (Donovan Jacka), an Executive Director of Finance & Corporate Services (Mewan Dissanayake), and an Executive Director of Clinical Services (Lisa Waite). The revenue base is derived primarily from Victorian Department of Health funding arrangements and Medicare bulk-billing for eligible patients, with published fees for Medicare-ineligible patients and community donations via an Annual Appeal. Accreditation includes Rainbow Tick for LGBTQIA+ inclusive practice. The organisation does not own proprietary technology products; its underlying platform is a conventional healthcare service delivery and electronic health record operating model augmented by a website (benallahealth.org.au) and a Facebook presence for community engagement. Benalla Health is not investor-backed and has no external funding rounds; it operates as a not-for-profit regional public healthcare provider with board-level governance connections to neighbouring Alpine Health.

Name

Benalla Health

Legal name

Benalla Health

Website

https://benallahealth.org.au

Company type

Public

Founded year

1953

Operating status

Operating

Headcount range

251–500 employees

Short description

Benalla Health is a Victorian public health service delivering acute, aged care, and community health services to residents of the Benalla district in north-east Victoria, funded through Victorian government appropriation and Medicare. The sole campus at Coster Street operates a hospital, Urgent Care Centre, residential aged care (Morrie Evans Wing), and community health programs.

Ownership category

akta.pro rank

Product category

Public Hospital and Community Health Services

NAICS

Health Care and Social Assistance (62), Nursing and Residential Care Facilities (623), Continuing Care Retirement Communities (623311), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Hospitals (8060), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB)

akta.pro secondary industry

Affordable / Middle-Market CCRCs (HLADAEAJ)

Keywords

• Public hospital services
• Residential aged care
• Community health programs
• Maternity and women's health
• Urgent care services

Headquarters

HQ city

Benalla

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Healthcare Services: Benalla Health operates as a public health service providing acute care, aged care, and community health services funded through Australian government health funding arrangements, Medicare, and可能的政府拨款。 Services include inpatient care, urgent care, maternity services, and community programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Benalla Health is a regional public health service that operates an acute hospital with an Urgent Care Centre, a residential aged care facility (Morrie Evans Wing), and a Community Health program offering allied health, home nursing, diabetes care, palliative care, health promotion, and Hospital In The Home services. It also provides women's health and maternity services, graduate nurse programs, and culturally focused support such as the Aboriginal Patient & Family Support Officer, all delivered to residents of the Benalla district in north-east Victoria.

Product overview

Benalla Health is a regional healthcare service provider offering a unified portfolio of health services. The core services include Acute Services (medical, surgical, midwifery, and Urgent Care Centre), Aged Care (Morrie Evans Wing residential aged care), and Community Health (allied health, nursing, counselling, diabetes care, health promotion, and home-based programs). Supporting services include health professional education and graduate nurse programs, Aboriginal Patient & Family Support Officer, and consumer participation initiatives. All inpatient rooms feature garden views, and the organization is committed to person-centred care.

Differentiator

Problem solved

Functional benefit

Products and services

• Acute Services Inpatient medical and surgical care provided at the Acute Ward, along with the Urgent Care Centre, Women's Health (maternity, gynaecology, breastfeeding support), and Peri-operative Services, for residents of the Benalla district.
• Aged Care (Morrie Evans Wing) Residential aged care services provided in a home-like environment, including the Day Activities Centre and published pricing options, for elderly members of the Benalla community.
• Community Health Comprehensive community health programs including allied health services, Planned Activity Group, home nursing, generalist counselling, Diabetes Care Centre, Health Independence Programs, health promotion, palliative care, Hospital In The Home, and the Support At Home Program for Benalla district residents.
• Urgent Care Centre Emergency and urgent care services for the Benalla community, highlighted in the Annual Appeal as life-saving.
• Women's Health Services Maternity services including antenatal classes, childbirth education, early pregnancy classes, outpatient gynaecology, breastfeeding support, and provision of free sanitary products for women in the Benalla district.
• Graduate Nurse Programs Structured Registered Nurse Graduate Program and Enrolled Nurse Graduate Program for newly graduated nurses seeking to begin their careers at Benalla Health.
• Aboriginal Patient & Family Support Officer Cultural support service for Aboriginal and Torres Strait Islander patients and families, providing advocacy, linkage to services, and discharge planning at no cost.

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Alpine HealthminorStrategic or Co-development PartnerCEO Donovan Jacka serves on the Board of Alpine Health, indicating a governance-level connection between regional health services for collaboration and best practice sharing.

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Direct peers

• Alpine Health: Multi-campus regional health service in north-east Victoria providing acute, aged care and community health to small rural communities. Closest direct peer — same state, same legislative framework, and a documented governance-level relationship via Benalla Health's Interim CEO sitting on its board.
• Northeast Health Wangaratta: Larger regional public health service in north-east Victoria providing acute, sub-acute, aged care and community services under the same Health Services Act framework. Comparable operating model and overlapping catchment make it the most direct larger peer.
• Goulburn Valley Health (GV Health): Major regional referral hospital in the Hume region providing acute, aged care, maternity and community health. Senior Benalla Health executives (ED Clinical Services, Operational Director Healthy Communities) previously held leadership roles here, evidencing direct operational comparability.
• NCN Health: Multi-site rural health service in northern Victoria combining acute, aged care and community health across small towns. Operates under the same state framework as Benalla Health and shares comparable scale and rural service-mix profile.
• Echuca Regional Health: Regional public health service on the Victorian side of the Murray, providing acute, aged care and community services of similar scope and scale to Benalla Health. Operates under the same Health Services Act and is a natural peer for benchmarking.
• Kyabram District Health Service: Small rural Victorian health service combining acute care, residential aged care and community programs under the same legislative framework. Closely comparable in size, rurality, and integrated service portfolio.
• Seymour Health: Regional Victorian public health service delivering acute, residential aged care and community health in a similar small-town catchment. Comparable in scale and operating model to Benalla Health.
• Mansfield District Hospital: Small rural public hospital in north-east Victoria providing acute, urgent care, aged care and community services. Closely comparable in geographic setting and integrated care model.
• Yarrawonga Health: Border-region Victorian health service combining acute, aged care and community health. Comparable to Benalla Health in size, integrated service mix, and reliance on a single regional catchment.

Broad incumbents

• Department of Health (Victoria): State-wide health system funder, policy-setter and operator of larger metropolitan services. Not a direct competitor but the overarching incumbent that funds and regulates Benalla Health under the Health Services Act 1988, shaping its strategic options.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/benallahealth
• Xx.com/benallahealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Benalla Health