Volunteering WA

What Volunteering WA does

Volunteering WA is a Perth-based nonprofit peak body for volunteering in Western Australia, representing approximately 1.5 million volunteers and operating under the national Volunteering Australia network. It serves three primary customer segments: individual volunteers seeking opportunities, WA businesses pursuing employee volunteering programs, and volunteer-involving organisations (not-for-profits, community groups, charities) requiring membership, training, and grants support. It also works with state and local government partners on policy and grant administration.

The organisation operates a multi-platform digital ecosystem anchored by the main website (volunteeringwa.org.au), the VIKTOR volunteer recruitment portal hosting over 2,000 advertised roles, the YVolunteer.org.au youth platform (16–30 year olds), and the Emergency Support Volunteering portal. The technology stack is a relatively standard modern web build (Astro static site generator, Tailwind CSS, GSAP animations, hosted on Vercel) with back-office systems comprising MYOB for accounting and HubSpot for CRM and newsletter distribution. There is no disclosed AI capability. Its programs include the annual WA Volunteer of the Year Awards gala (Crown Perth, 300+ attendees, seven award categories with major corporate sponsors) and the VWA Volunteer Society membership program.

Volunteering WA's revenue model combines subscription-based organisational membership (pricing undisclosed), fee-for-service training and workshops for volunteer managers, and significant grant funding from Lotterywest (including a $372,633 capital grant for new headquarters and the National Volunteer Week Grants program distributing over $335,000 to 224 organisations in 2026) and the WA Department of Communities (International Volunteer Day Grants). The organisation is expanding operationally, relocating to a new East Perth headquarters and Volunteering Hub in June 2026 and actively hiring in mid-2026 to support expanded events and communications functions.

Name

Volunteering WA

Legal name

Volunteering WA

Website

https://volunteeringwa.org.au

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Volunteering WA is a Perth-based nonprofit peak body representing 1.5 million volunteers in Western Australia, operating the VIKTOR recruitment portal, youth and emergency volunteering platforms, the WA Volunteer of the Year Awards, and membership and grants programs funded primarily by Lotterywest and the WA Department of Communities.

Ownership category

akta.pro rank

Product category

Volunteer Sector Services

NAICS

Civic and Social Organizations (813410), Grantmaking and Giving Services (81321), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Membership Organizations (8600), Services-Social Services (8300)

akta.pro primary industry

Volunteer Program Funding, Scholarships & Fundraising Support (EDAIAGAO)

akta.pro secondary industries

Disaster Relief & Humanitarian Aid Volunteering (EDAIAGAF), Unpaid/Volunteer-Linked Work Placement Programs (EDAIAFAE)

Keywords

• Volunteer sector services
• Volunteer recruitment portal
• Nonprofit peak body
• Volunteer management training
• Corporate volunteering programs

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Organisational Membership: Volunteering WA sells membership to volunteer-involving organisations, providing access to resources, workshops, training, networking, and sector support. Membership strengthens the sector and the participating organisation.
2. Grants & Government Funding: Volunteering WA receives grant funding from Lotterywest (e.g., $372,633 for new headquarters and volunteering hub) and the Department of Communities (e.g., International Volunteer Day Grants Program). These grants fund programs and operational activities.
3. Training & Workshop Fees: Fees for workshops, online courses, and professional development programs for volunteer managers and organisations.
4. Lotterywest Grant for Headquarters: Lotterywest provided a $372,633 grant to support Volunteering WA's new headquarters and Volunteering Hub initiative.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Volunteering WA operates as the peak body for volunteering in Western Australia, connecting individuals to volunteer opportunities through the VIKTOR recruitment portal (over 2,000 roles), administering grants programs (National Volunteer Week and International Volunteer Day), delivering training and resources for volunteer managers, facilitating corporate volunteering partnerships, and hosting the annual WA Volunteer of the Year Awards. The organisation also convenes sector networks and advisories, and advocates for the volunteering sector at government level.

Product overview

Volunteering WA operates a multi-platform digital ecosystem serving as the peak body for volunteering in Western Australia. The core offering consists of the main website portal (volunteeringwa.org.au) which provides access to volunteering opportunities, sector resources, and organizational information. The portfolio includes VIKTOR, the primary volunteer recruitment portal where individuals search and apply for roles while organizations post opportunities; YVolunteer.org.au, a dedicated youth engagement platform for volunteers aged 16-30; and Emergency Support Volunteering for disaster response volunteering. The organization also runs the annual WA Volunteer of the Year Awards program with multiple recognition categories, manages National Volunteer Week and International Volunteer Day grants programs funded by Lotterywest and the Department of Communities respectively, and provides the VWA Volunteer Society membership program. The platforms collectively support approximately 1.5 million volunteers across Western Australia.

Differentiator

Problem solved

Functional benefit

Brands

• VIKTOR: Online volunteer recruitment portal
• YVolunteer.org.au
• Emergency Support Volunteering
• WA Volunteer of the Year Awards
• VWA Volunteer Society

Products and services

• Volunteering WA Main Website The main website portal serving as the peak body information hub for volunteering in Western Australia, providing information about volunteering opportunities, resources for volunteer managers, awards programs, and sector support.
• VIKTOR Volunteer Recruitment Portal An online volunteer recruitment portal enabling volunteers to search and apply for advertised volunteer roles and organisations to post volunteer opportunities. Currently hosts over 2,000 volunteer positions across Western Australia.
• YVolunteer.org.au Youth Platform A dedicated digital platform targeting young people aged 16-30, facilitating youth participation in volunteering across Western Australia.
• Emergency Support Volunteering Portal A specialised platform connecting volunteers with emergency services and disaster response volunteering opportunities in Western Australia.

Quantifiable outcome

• 224 volunteer-involving organisations shared over $335,000 in National Volunteer Week Grants in 2026, from the Kimberley to the Great Southern.
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Ten partnerships are on record, tiered supporting and strategic.

• COTA WAsupportingGTM or Marketing Partner · 18 May 2026COTA WA (Council on the Ageing WA) presented the WA Lifetime Achievement award in 2024 at the WA Volunteer of the Year Awards.
• Department of Local Government, Sport and Cultural Industries (WA)supportingGTM or Marketing Partner · 18 May 2026The Department of Local Government, Sport and Cultural Industries presented awards at the WA Volunteer of the Year Awards in previous years (e.g., WA Volunteer for Multicultural Communities 2023).
• Beyond BanksupportingGTM or Marketing Partner · 14 May 2026Beyond Bank presented the WA Excellence in Volunteer Management award at the 2026 WA Volunteer of the Year Awards, held on 14 May 2026 at Crown Perth.
• Minderoo FoundationsupportingGTM or Marketing Partner · 14 May 2026The Minderoo Foundation presented the WA Inclusive Volunteering Award at the 2026 WA Volunteer of the Year Awards.
• AdvocaresupportingGTM or Marketing Partner · 14 May 2026Advocare presented the WA Lifetime Contribution to Volunteering award at the 2026 WA Volunteer of the Year Awards.
• Stan Perron Charitable FoundationsupportingGTM or Marketing Partner · 14 May 2026The Stan Perron Charitable Foundation presented the WA Young Volunteer of the Year award at the 2026 WA Volunteer of the Year Awards.
• BankwestsupportingGTM or Marketing Partner · 14 May 2026Bankwest presented the WA Corporate Community Impact Award at the 2026 WA Volunteer of the Year Awards. Previously, Bankwest won the WA Excellence in Corporate Volunteering award in 2024.
• RACsupportingGTM or Marketing Partner · 14 May 2026RAC presented the RAC WA Volunteer of the Year award at the 2026 WA Volunteer of the Year Awards. RAC has previously partnered with WA Wildlife on volunteer programs.
• AONsupportingGTM or Marketing Partner · 14 May 2026AON presented awards at the WA Volunteer of the Year Awards in 2025 (WA Excellence in Volunteer Management category).
• Volunteering AustraliastrategicStrategic or Co-development PartnerVolunteering WA is part of the national Volunteering Australia network of state volunteering bodies. Volunteering Australia runs the national online shop for volunteering merchandise. The National Strategy for Volunteering is a shared sector roadmap co-developed across the network.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• VolunteerMatch: Long-standing US-based volunteer matching platform. Comparable in core function (online volunteer role search and apply) and useful as a benchmark for how national-scale volunteer platforms evolve, even though geography differs.
• Seek Volunteering (via SEEK): SEEK has explored volunteer and community-sector job listings adjacent to its core employment marketplace. Comparable as a broad incumbent with potential to scale volunteer matching functionality leveraging SEEK's existing platform and traffic.

Direct peers

• Volunteering Australia: National peak body for volunteering that oversees the network of state volunteering bodies including Volunteering WA. Operates the national online shop and co-develops the National Strategy for Volunteering, making it the closest structural peer and parent-network entity.
• Volunteering NSW: NSW state peak body for volunteering providing sector advocacy, training, and volunteer management resources. Direct peer in the national peak body network with comparable programs and funding model.
• Volunteering Queensland: Sister state peak body in Queensland providing volunteer matching, sector advocacy, training, and grants administration. Direct functional peer operating under the same Volunteering Australia network model.
• GoVolunteer: Australia's national online volunteer matching platform. Directly comparable to VIKTOR in functionality (volunteer role search and application) but at national scale, making it the primary digital competitor for volunteer recruitment.
• Volunteering Victoria: Victorian state peak body for volunteering offering member services, training, awards, and volunteer matching - directly comparable in mission, structure, and service mix to Volunteering WA.

Regional players

• Pro Bono Australia: Australia-wide social sector news and jobs platform covering volunteering, nonprofit jobs, and sector resources. Comparable as a sector-wide information and recruitment intermediary, though operating across the for-purpose sector rather than volunteering specifically.

Others

• Department of Communities (WA Government): WA Government department that funds Volunteering WA's International Volunteer Day Grants Program and partners on sector initiatives. A government partner rather than competitor, but central to the operating model.
• Lotterywest: WA community lottery and major grant provider that funds Volunteering WA's headquarters ($372,633) and NVW grants ($335K+ annually). Included as the most consequential funder whose priorities directly shape Volunteering WA's expansion plans.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/VolunteeringWA
• LinkedInlinkedin.com/company/volunteering-wa
• Instagraminstagram.com/volunteeringwa
• Xx.com/volunteeringwa

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteering WA