Unemployment Tax Management Corporation

What Unemployment Tax Management Corporation does

Unemployment Tax Management Corporation (UTMC) is a Wakefield, Massachusetts-based, family-owned professional services firm founded in 1977 by Bob Siegel and his wife Judy. The company specializes exclusively in reducing state unemployment insurance (UI) costs for employers, providing custom strategies, claims management, experience rating protection, and expert representation at hearings and appeals before state employment security divisions. Its primary customer base is small and medium-sized employers who lack internal expertise to navigate complex, multi-state UI regulations, augmented by Massachusetts municipalities (via the MIIA partnership) and nonprofit employers (via the First Nonprofit partnership) across all 50 states.

The firm's core technology is a secure, cloud-based Case Management System integrated with the U.S. Department of Labor-backed UI SIDES (State Information Data Exchange System), through which UTMC processes unemployment claim information electronically across most of SIDES' six exchanges and the 47 states that use them. The platform enables real-time claim tracking, report generation, tax savings estimates, and secure employer collaboration with UTMC specialists. The technology is positioned as a workflow and integration asset rather than an AI or analytics product.

UTMC generates revenue through professional services fees for managed UI services under multi-year contracts, with custom pricing tied to employer size, claims volume, state footprint, and complexity. Distribution combines consultative direct sales led by senior experts with two anchor channel partnerships — MIIA (Massachusetts municipalities) and First Nonprofit (nonprofits) — supplemented by regulatory engagement, industry association leadership (Rich Siegel is President of AUTO), and a Massachusetts state workforce board appointment that bolsters credibility. No external funding, M&A activity, or headcount expansion signals are evident.

Name

Unemployment Tax Management Corporation

Legal name

Unemployment Tax Management Corporation

Website

https://utmcorp.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

11–50 employees

Short description

Unemployment Tax Management Corporation is a family-owned professional services firm founded in 1977 that helps small and medium-sized employers, Massachusetts municipalities, and nonprofits reduce state unemployment tax costs through custom consulting, claims management, and a cloud-based case management system integrated with NASWA's UI SIDES platform.

Ownership category

akta.pro rank

Product category

Unemployment Tax Management Services

NAICS

Professional Employer Organizations (561330)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Expense Management & Reimbursements Administration (BPACAIAH)

akta.pro secondary industry

Managed Workers’ Compensation (Loss Control, Claims & Return-to-Work Programs) (FSAJAEAH)

Keywords

• Unemployment tax management
• Unemployment claims administration
• Employer tax services
• Unemployment cost reduction
• Experience rating protection

Headquarters

HQ city

Wakefield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Unemployment Tax Management Services: UTMC provides specialized unemployment compensation cost reduction services to employers. The company develops custom strategies to address unemployment challenges, works with clients to implement cost-saving measures, and leverages expertise to protect experience ratings and avoid unnecessary costs from unwarranted claims. Revenue is generated through professional services fees for managing and reducing state unemployment compensation costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

UTMC provides specialized unemployment compensation cost reduction services to employers, developing custom strategies to minimize state UI tax exposure, contest unwarranted claims, and protect experience ratings. The company delivers these services through expert consulting, hearing representation, and a proprietary cloud-based Case Management System integrated with the UI SIDES exchange used by 47 state agencies.

Product overview

Unemployment Tax Management Corporation (UTMC) provides a unified unemployment tax cost reduction platform centered on its proprietary Case Management System, complemented by professional services including custom strategy development, expert representation, and claims management. The company integrates with government systems (UI SIDES) to process unemployment claim information electronically across states. UTMC offers specialized add-on programs including the MIIA Unemployment Services Program for Massachusetts municipalities and an Alternative Funding Program for nonprofits in partnership with First Nonprofit. The overall offering combines advanced technology with hands-on expert consultation to help employers reduce unemployment tax costs.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management System

Quantifiable outcome

• 75% of employers overpay for unemployment costs - UTMC clients do not have to be among them
• +4 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• NASWA (National Association of State Workforce Agencies)coreTechnology or IntegrationUTMC maintains an active partnership with NASWA for integration with the State Information Data Exchange System (SIDES). This integration enables UTMC's Case Management System to process unemployment claims information through SIDES' six exchanges in a fast, accurate, and secure manner. UTMC has been recognized by NASWA with SIDES Outstanding Performance Awards for 2020, 2021, 2022, and 2023. SIDES is backed by the U.S. Department of Labor and currently utilized by 47 states.
• First Nonprofit (FNP)coreStrategic or Co-development PartnerUTMC partnered with First Nonprofit to offer alternative funding programs for nonprofit employers. FNP has served the nonprofit sector since 1994, offering alternative funding options to help nonprofits manage state unemployment costs. UTMC serves as FNP's Program Affiliate in the New England region, providing clients access to bonded protection options, fixed annual/quarterly costs, and elimination of state UI financial obligations. FNP serves over 2,200 client accounts covering more than 600,000 employees across all 50 states.
• Massachusetts Interlocal Insurance Association (MIIA)coreStrategic or Co-development PartnerUTMC partners with MIIA and First Nonprofit to offer the MIIA Unemployment Services Program (MIIA USP) to MIIA workers compensation program participants. MIIA was founded in 1982 by the Massachusetts Municipal Association to provide insurance coverage and services to over 400 municipalities and government organizations in Massachusetts. The program provides unemployment risk management, claims management, training, hearing representation, appeals assistance, and streamlined payment processing for Massachusetts municipalities.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• isolved: Cloud HR, payroll and benefits platform with embedded unemployment claims handling, competing for the same mid-market employer wallet share as UTMC.
• Oasis Outsourcing: PEO serving SMBs with bundled HR, payroll and benefits administration, including unemployment claims handling, comparable to UTMC's SMB employer segment.
• ADP: National payroll and PEO incumbent whose ADP TotalSource and Workforce Now offerings bundle unemployment tax and claims management into broader HR/payroll suites, competing with UTMC at the SMB end of the market through convenience and scale.
• Paychex: Major payroll and PEO provider for SMBs whose bundled HR services include unemployment claims and tax management, posing a bundling threat to UTMC's standalone proposition.
• Insperity: PEO serving small and mid-sized employers with co-employment HR services that include unemployment cost management, directly overlapping UTMC's primary SMB segment.
• G&A Partners: Mid-market PEO offering co-employment HR, payroll and benefits administration that includes unemployment cost management, overlapping with UTMC's SMB employer focus.
• TriNet: PEO focused on small and mid-sized businesses, providing HR administration including unemployment claims management as part of its bundled offering.
• FrankCrum: PEO and HR outsourcing provider for small businesses whose service bundle includes unemployment cost management, comparable to UTMC in target buyer but broader in scope.
• Asure Software: HR and payroll software provider serving SMB employers with solutions that include payroll tax and workforce compliance features touching unemployment tax administration, overlapping with UTMC's buyer profile.

Direct peers

• Equifax Workforce Solutions: Largest dedicated provider of unemployment cost management, claims administration and tax services in the U.S., directly competing with UTMC for the same employer buyers with a similar (but much larger scale) service offering.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/unemployment-tax-management

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Unemployment Tax Management Corporation