RealPatientRatings

What RealPatientRatings does

RealPatientRatings (RPR), operating under parent company Vizium360 and legally organized as RealPatientRatings Group in Connecticut, is a verified patient review platform for the US healthcare market. The platform connects prospective patients with healthcare providers across 20+ medical specialties by collecting post-treatment patient feedback through a patented verification process that validates each patient against the provider's medical records before issuing a survey invitation. The platform renders verified reviews through a 9-metric rating system (Bedside Manner, Care & Concern, Medical Support Team, Wait Time, Admin Staff, Facilities & Amenities, Value for Price, Likelihood to Recommend, Likelihood to Return) and provides searchable provider and procedure directories, supplemented by AI-generated review summaries as a recent add-on.

The company operates a dual-sided marketplace: patients access the platform directly via organic search and the consumer-facing web property, while healthcare providers join through the PxInsight channel partner as paying members. The company has accumulated 48M+ survey questions answered and 2.5M+ verified patient reviews across 3M+ procedure reviews, and is HIPAA compliant with a registered patent on the verification methodology and a registered trademark for the RealPatientRatings brand.

Revenue is generated through a recurring provider-membership/subscription model; pricing is not publicly disclosed. The company is privately held, has 11-50 employees, and has not disclosed any institutional funding rounds. The GTM motion combines organic search and SEO at the top of the funnel with provider word-of-mouth and the PxInsight channel at mid-funnel, supported by organic social presence on LinkedIn, Facebook, and Twitter.

Name

RealPatientRatings

Legal name

RealPatientRatings Group

Website

https://realpatientratings.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

RealPatientRatings is a US healthcare platform that collects and publishes verified post-treatment patient reviews across 20+ medical specialties using a patented identity-verification process, serving both patients seeking trustworthy provider information and healthcare providers who subscribe for verified reputation visibility.

Ownership category

akta.pro rank

Headquarters

HQ city

La Jolla

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Provider Membership/Subscription: Healthcare providers and practices pay for membership to participate in the RealPatientRatings network, receiving verified patient feedback and profile visibility on the platform.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

RealPatientRatings runs a web-based platform that collects and publishes verified patient reviews of healthcare providers using a patented verification process that validates every reviewer against provider medical records. Patients can search a directory of providers across 20+ medical specialties and read ratings across nine distinct experience metrics, while healthcare practices and providers pay membership fees to participate and receive aggregated patient satisfaction data.

Differentiator

Problem solved

Functional benefit

Products and services

• RealPatientRatings Verified Patient Review Platform A web-based platform that collects, validates, and publishes verified patient reviews of healthcare providers across 20+ medical specialties. Designed for US patients seeking trustworthy provider feedback and for healthcare practices and physicians who purchase membership to access structured patient satisfaction data and build authentic reputation.
• Healthcare Provider Directory A searchable public directory of healthcare providers and practice locations with verified patient reviews, 9-metric ratings, and filters for specialty, procedure, and location. Used by patients to discover and compare providers.
• Provider Membership Program (RealPatientRatings Network) A paid membership offering for healthcare providers and practices that delivers verified patient reviews, profile visibility on the platform, and access to aggregated patient satisfaction data. Sold to providers as the monetization side of the marketplace.

Quantifiable outcome

• 100% of reviews verified against provider records before publication
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Vizium360coreOthersParent company and creator of RealPatientRatings. Vizium360 is described as a research and consulting company that measures patient satisfaction related to providers, procedures, services, and products. Copyright information shows RealPatientRatings Group under Vizium360 ownership.
• PxInsightcoreChannel Partner/ Reseller/ DistributorProvider-facing platform for healthcare providers interested in signing up for RealPatientRatings membership. Listed as the destination for providers to learn more about participation in the network.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Healthgrades: Leading US healthcare provider directory and reviews platform. Directly comparable to RPR in patient-facing provider discovery and ratings, though Healthgrades uses open review submissions rather than a 100%-verified process.
• Vitals: Doctor review and profile platform owned by WebMD/Internet Brands. Competes head-to-head with RPR on verified (or semi-verified) patient reviews and provider profile listings across multiple specialties.
• Zocdoc: Online doctor booking marketplace that surfaces patient reviews as part of provider profiles. Overlaps with RPR in helping patients pick providers using feedback, with a stronger booking/commerce layer.
• RateMDs: Long-standing free doctor review site where patients post open feedback. Competes for the same patient search traffic as RPR but with no provider-side verification model.
• CareDash: Healthcare provider directory combining open reviews with provider-claimed profiles. Closely comparable to RPR's dual-sided marketplace model and emphasis on review authenticity.
• Doctor.com: Provider directory and reputation-management platform focused on verified provider profiles and patient reviews, directly overlapping with RPR's provider-membership model.

Broad incumbents

• Press Ganey: Enterprise patient experience measurement vendor serving hospitals and health systems. Comparable in patient-survey methodology but operates at a much larger enterprise scale than RPR's SMB-provider membership base.
• Tebra (PatientPop): Practice growth and reputation-management suite for independent practices. Competes for the same provider wallet share as RPR through digital presence, reviews, and patient acquisition tooling.
• Yelp: General-purpose review platform where healthcare is a significant vertical. Competes for consumer attention on provider discovery and reviews, albeit without medical-record verification.

Emerging players

• RepuGen: Healthcare reputation and patient-feedback platform serving practices and small groups. Comparable to RPR's provider-facing value proposition with overlapping patient-survey and review-management features.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/RealPatients
• Facebookfacebook.com/realpatientratings
• LinkedInlinkedin.com/company/2586529

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RealPatientRatings