Benchmark Transitions

What Benchmark Transitions does

Benchmark Transitions is a privately held, licensed substance use disorder (SUD) and mental health treatment provider operating in Southern California. Founded in 1993 by Jaynie Longnecker-Harper as Benchmark Young Adult School and re-branded to its current name in 2008, the company runs a full continuum of care delivered across two facilities in Redlands and Montclair, California. Service lines include medically supervised detox, residential treatment, partial hospitalization (PHP), intensive outpatient (IOP), transitional living, relapse prevention, 12-step immersion, and a differentiated pet-friendly program, supported by eight clinical services spanning individual and group therapy, CBT, DBT, EMDR, experiential therapy, family support, and life skills training. The company is licensed by the California Department of Health Care Services (Outpatient License 360099BP, Residential License 360099AP) and is a member of NAATP and NATSAP.

The business operates a direct-to-consumer, sales-led go-to-market model: patients are admitted via a phone-based intake line and website-driven inquiries, with clinical assessments and insurance verification performed in-house. Revenue is generated through professional-services billing for clinical treatment episodes, paid primarily through in-network insurance relationships with nine major payers (Aetna, Cigna, BlueCross BlueShield, Friday Health, Humana, Kaiser, Molina, TriCare, and Medicaid). Pricing is not publicly disclosed and varies by program intensity, length of stay, and individual coverage.

On February 13, 2023, Benchmark was acquired by Empower Recovery Investors, L.P., a private equity fund specializing in SUD and mental health treatment facilities with Emend Health Corporation as general partner. The founder retired concurrently, ending a 30-year founder-led era. Post-acquisition headcount stands at 40+ employees and operations remain regionally concentrated in the Inland Empire / Southern California East Region.

Name

Benchmark Transitions

Legal name

Benchmark Transitions

Website

https://benchmarktransitions.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Benchmark Transitions is a licensed Southern California provider of substance use disorder and mental health treatment, operating a full continuum of care (detox through transitional living) across two facilities in Redlands and Montclair, serving adults and families via in-network commercial and Medicaid insurance.

Ownership category

akta.pro rank

Headquarters

HQ city

Redlands

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Treatment Services Revenue: Revenue is generated through providing addiction and mental health treatment services to patients. The company accepts most major insurance plans including Aetna, Cigna, BlueCross BlueShield, Friday Health, Humana, Kaiser, Molina, TriCare, and Medicaid. Patients pay through insurance coverage verification and benefits.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Benchmark Transitions is a licensed substance abuse and mental health treatment facility that delivers a full continuum of care including medically supervised detox, residential treatment, partial hospitalization, intensive outpatient, transitional living, relapse prevention, 12 Step immersion, and a pet-friendly program, supported by clinical services such as CBT, DBT, EMDR, individual and group therapy, family support, and life skills training.

Product overview

Benchmark Transitions operates as a comprehensive substance abuse and mental health treatment facility offering a full continuum of care. The organization provides eight distinct treatment programs: Residential Program (24/7 clinical support), Detox Services (medically supervised withdrawal management), Partial Hospitalization Program (PHP), Intensive Outpatient Program (IOP), Transitional Living, Relapse Prevention, 12 Step Immersion, and a Pet Friendly Program. These programs are supported by eight clinical services including Individual Therapy, Group Therapy, Family Support, Life Skills Training, Experiential Therapy, EMDR Therapy, DBT, and CBT. The treatment programs address substance use disorders (alcohol, opioids, cocaine, fentanyl, heroin, meth, prescription drugs, benzos, nicotine, marijuana) and mental health conditions (PTSD, depression, anxiety, bipolar disorder, ADHD, OCD, eating disorders, trauma, borderline personality disorder, co-occurring disorders). The Pet Friendly Program is a unique offering allowing clients to bring their companion animals during treatment.

Differentiator

Problem solved

Functional benefit

Products and services

• Detox Services Medically supervised detoxification providing a safe environment for individuals to clear substances from their bodies while managing withdrawal symptoms with professional support.
• Residential Program An immersive, clinically intensive program where individuals live on-site at the facility receiving around-the-clock clinical support, engaging in a full daily schedule of therapeutic programming.
• Partial Hospitalization Program (PHP) A highly structured outpatient program providing several hours of therapeutic programming each day while allowing clients to return to a stable living environment in the evenings.
• Intensive Outpatient Program (IOP) A structured outpatient treatment program providing several hours of therapeutic programming multiple days per week while allowing individuals to maintain work, school, and family responsibilities.
• Transitional Living A structured, supportive residential option for individuals who have completed formal addiction treatment and are preparing to transition back into independent living, providing a safe, substance-free environment to practice recovery skills.
• Relapse Prevention An evidence-based approach to addiction treatment focused on identifying personal triggers, thought patterns, and risk factors to develop skills and strategies for maintaining long-term sobriety.
• 12 Step Immersion A structured in-depth engagement with 12 Step recovery principles and communities, including guided step work, meeting attendance, and connection with sponsors.
• Pet Friendly Program A treatment program that allows individuals to bring their companion animals into the treatment environment, providing emotional support and comfort during the recovery process.
• Individual Therapy One-on-one therapeutic relationship providing a private, confidential space for clients to explore their experiences, process emotions, and build personal recovery foundations.
• Group Therapy Clinician-led therapeutic sessions bringing together small groups of individuals to share experiences, explore challenges, and support one another through the recovery process.
• Family Support Structured involvement of loved ones in the recovery process, providing education, guidance, and tools for families to understand addiction and support their family member's recovery.
• Life Skills Training Training in practical competencies for independent living including communication, emotional regulation, time management, problem-solving, financial literacy, and employment preparation.
• Experiential Therapy Hands-on, activity-based therapeutic approach using art, music, movement, animal interaction, and outdoor experiences to help clients process emotions and trauma.
• EMDR Therapy Eye Movement Desensitization and Reprocessing therapy using guided bilateral stimulation to help the brain reprocess distressing memories and trauma.
• Dialectical Behavior Therapy (DBT) Skills-based therapy teaching mindfulness, distress tolerance, emotional regulation, and interpersonal effectiveness to help individuals manage intense emotions and build stable, fulfilling lives.
• Cognitive Behavioral Therapy (CBT) Evidence-based therapy exploring the relationship between thoughts, feelings, and behaviors, helping clients identify and challenge negative thinking patterns and build coping strategies.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core.

• AetnacoreChannel Partner/ Reseller/ DistributorMajor health insurance provider network partnership. Benchmark accepts Aetna insurance for treatment services.
• CignacoreChannel Partner/ Reseller/ DistributorMajor health insurance provider network partnership. Benchmark accepts Cigna insurance for treatment services.
• BlueCross BlueShieldcoreChannel Partner/ Reseller/ DistributorMajor health insurance provider network partnership. Benchmark accepts BlueCross BlueShield insurance for treatment services.
• HumanacoreChannel Partner/ Reseller/ DistributorMajor health insurance provider network partnership. Benchmark accepts Humana insurance for treatment services.
• Kaiser PermanentecoreChannel Partner/ Reseller/ DistributorMajor health insurance provider network partnership. Benchmark accepts Kaiser insurance for treatment services.
• TriCarecoreChannel Partner/ Reseller/ DistributorMilitary health insurance provider network partnership. Benchmark accepts TriCare insurance for treatment services.
• MedicaidcoreChannel Partner/ Reseller/ DistributorGovernment-sponsored healthcare coverage partnership. Benchmark proudly accepts Medicaid, ensuring individuals and families with government-sponsored coverage can get the support they need.
• Friday HealthcoreChannel Partner/ Reseller/ DistributorHealth insurance provider network partnership. Benchmark accepts Friday Health insurance for treatment services.
• Molina HealthcarecoreChannel Partner/ Reseller/ DistributorHealth insurance provider network partnership. Benchmark accepts Molina insurance for treatment services.

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• American Addiction Centers: Large publicly-traded multi-state operator of residential and outpatient addiction treatment facilities with a similar full-continuum-of-care model (detox through sober living) and broad insurance network participation. Most directly comparable by program scope and payer mix.
• Hazelden Betty Ford Foundation: Leading nonprofit residential addiction treatment organization operating a national footprint of residential, PHP, IOP, and transitional living programs with evidence-based modalities (CBT, DBT, 12-step) paralleling Benchmark's clinical service stack. Comparable by full continuum and evidence-based approach.
• Discovery Behavioral Health: Multi-state residential and outpatient behavioral health platform offering similar SUD and co-occurring mental health programs at similar acuity levels. Operates at broader scale but with directly overlapping clinical service mix and insurance-led admissions.
• Elements Behavioral Health: Network of addiction and mental health treatment centers providing residential, PHP, IOP, and outpatient services with strong family program emphasis — directly comparable to Benchmark's family support and continuum-of-care positioning.
• Promises Behavioral Health: California-based addiction and mental health treatment operator with a long history in Southern California, offering residential, PHP, IOP and sober living programs. Direct geographic and program overlap with Benchmark.
• Passages Malibu: Established Southern California luxury addiction treatment provider offering residential and outpatient programs with 1:1 therapy focus. Direct California competitor for admissions and referral share in the same patient population.
• Resurgence Behavioral Health: Southern California-based addiction and mental health treatment operator offering residential, detox, PHP, IOP with insurance-led admissions model. Comparable by California footprint, program structure, and payer-driven revenue model.
• Caron Treatment Centers: National nonprofit addiction treatment organization offering full continuum from detox through recovery residences with evidence-based modalities (CBT, DBT, EMDR). Comparable by full-program continuum and family-inclusive treatment philosophy.
• New Method Wellness: California-based addiction and dual-diagnosis treatment provider with residential and outpatient programs accepting major insurance and Medicaid. Direct regional competitor for patient referrals in Southern California.
• Cirque Lodge: Residential addiction treatment facility offering 12-step, evidence-based and experiential therapy programming with a similar continuum model. Comparable by program sophistication, modality breadth, and patient-family orientation despite different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/BenchmarkTrans1
• Facebookfacebook.com/BenchmarkTransitions
• LinkedInlinkedin.com/company/benchmark-transitions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Benchmark Transitions