Multi Data

What Multi Data does

Multidata IT Solutions (operating as the MULTIDATA group) is a privately held Benelux IT solutions provider founded in Belgium in 1984 and expanded to Luxembourg in 1992 and Germany in 2004, with primary offices in Saint-Vith (Belgium) and Weiswampach (Luxembourg). The company employs 40-45 people across its two main sites and serves more than 800 clients across Belgium, Luxembourg, Germany, and France, with a focus on SMEs and selected mid-market/enterprise accounts. Its customer base spans construction, manufacturing, retail, transport/logistics, and accounting/professional services, including named logos such as Jost Group, STIHL, Cactus, Baker Tilly, Knauf, Heimbach, Boissons Heintz, and American Dental Systems.

The company's product and services portfolio is organized around three pillars: (1) software applications, comprising its proprietary MultiWin ERP and MyEnterprise ERP developed using WinDev, complemented by implementation and support of third-party platforms including Microsoft Dynamics AX, Microsoft Dynamics 365 Business Central, Microsoft CRM, and Sage BOB, plus ELO ECM Suite with DocXtractor for OCR-based document management and the Sagemcom Demat'Box for electronic accounting document capture; (2) IT infrastructure, including managed services with 24/7 monitoring, hybrid cloud solutions (combining private cloud with Microsoft Azure), firewall and endpoint security via Fortigate, Bitdefender, and Kaspersky, Veeam-based backup and recovery, and innovaphone IP telephony and unified communications; and (3) professional services covering consulting, custom software development in Visual Basic, .NET, MS Access, WinDev, SQL, and process optimization. Strategic vendor partnerships include Microsoft (Gold Partner), Sage, ELO, innovaphone, Veeam, Fortinet, Bitdefender, and Sagemcom, with group-level branding as "a Cegeka company."

Multidata's revenue model combines one-time software licensing, professional services, recurring managed services contracts, subscription-based cloud services, and hardware resale, with quote-based pricing for enterprise solutions and multi-year service contracts. The firm operates a sales-led, direct GTM targeting SMEs and selected mid-market clients through field sales, inside sales, and a ticket-based support system, supplemented by value-added reseller relationships with its core vendors. The company is described as a member of the Cegeka group in website branding, though it is independently operated and privately held with no disclosed institutional investors or ownership changes.

Name

Multi Data

Legal name

Multidata Sàrl

Website

https://multidata.lu

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Multidata IT Solutions is a private Benelux IT solutions provider founded in 1984, delivering ERP (MultiWin, Microsoft Dynamics, Sage BOB), IT infrastructure (managed services, cloud, security), custom software development, and managed services to 800+ SMEs and mid-market clients across Belgium, Luxembourg, Germany, and France from offices in Saint-Vith and Weiswampach.

Ownership category

akta.pro rank

Product category

Managed IT Services and Business Software Solutions

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Business Support Services (5614), All Other Telecommunications (517810)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385)

akta.pro industry

PRIMARYBPAEAAAF

Application Integration & API/Middleware Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAHAEAJ

Integration, API & Middleware Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

SECONDARYBPAEAIAE

Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

SECONDARYHDAEABAD

Data Platform (Unified Data & Analytics) Suites

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Data Warehousing, Lakehouse & Data Platforms

Keywords

• IT infrastructure services
• ERP software solutions
• Managed IT services
• Custom software development
• Cloud hosting services

Headquarters

HQ city

Weiswampach

HQ country

Luxembourg

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing (ERP & Business Applications): Revenue from selling and implementing ERP systems (MultiWin, MyEnterprise), accounting software (Sage BOB), CRM, and business applications. Includes software sales, installation, and configuration services.
2. Professional IT Services: Consulting, custom software development, process optimization, and IT project management services.
3. Managed Services & IT Outsourcing: Recurring revenue from managed IT services contracts including monitoring, network management, server maintenance, security, and help desk support with 24/7 availability options.
4. Cloud Solutions: Private cloud hosting and hybrid cloud solutions with monthly subscription or pay-per-use models.
5. IT Infrastructure & Hardware: Sales of hardware including workstations, servers, networking equipment, firewalls, and telecommunications systems (VoIP).

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Multidata is an IT solutions provider that sells, implements, and supports enterprise software (proprietary MultiWin and MyEnterprise ERP, plus partner solutions from Microsoft Dynamics, Sage BOB, and ELO), delivers managed IT infrastructure services (cloud hosting, 24/7 monitoring, network security), develops custom software, and resells hardware and communications solutions (innovaphone) to small and medium enterprises across Luxembourg, Belgium, Germany, and France.

Product overview

Multidata IT Solutions operates as a comprehensive IT services and solutions provider with a portfolio of proprietary ERP systems and partnered software platforms. The core product lineup includes MultiWin ERP and MyEnterprise ERP as proprietary enterprise solutions, supplemented by Sage BOB for commercial management and accounting, Microsoft Dynamics AX/365 Business Central for enterprise operations, Microsoft CRM for customer relationship management, and ELO ECM Suite with DocXtractor for enterprise document management and OCR-based document processing. The company also resells and implements innovaphone IP telephony and unified communications (myApps) solutions. Infrastructure offerings encompass cloud solutions (hybrid/private cloud), managed services, 24/7 monitoring, firewall and security (FortiGate, Bitdefender, Kaspersky), and data backup/recovery (Veeam). Professional services include consulting, custom software development, and process optimization. Multidata provides full lifecycle support from project analysis through implementation and ongoing maintenance, serving SMEs across Luxembourg, Belgium, Germany, and France.

Differentiator

Problem solved

Functional benefit

Brands

• MultiWin ERP: ERP system for merchandise management and business operations
• MyEnterprise ERP
• Demat'Box

Products and services

• MultiWin ERP Proprietary ERP system developed by Multidata for merchandise and inventory management, featuring order processing, purchasing, and commercial management capabilities, served through the Windev platform.
• MyEnterprise ERP Comprehensive ERP solution for commercial management, financial accounting, and business process management, implemented and supported by Multidata as a core product for SMEs.
• Sage BOB Commercial management and accounting software for SMEs. Multidata is a certified Sage partner providing implementation, support, and version updates including the 25.1.3 release.
• Microsoft Dynamics AX Enterprise resource planning system supported by Multidata, including specialized FAIA (Fichier d'Audit Informatisé de l'Administration) module development for Luxembourg VAT audit compliance.
• Microsoft Dynamics 365 Business Central Cloud-connected business management ERP solution for financial management, operations, and customer relationship management, implemented and supported by Multidata as a Microsoft Gold Partner.
• ELO ECM Suite Enterprise content management and document management system. Multidata is an ELO Business Partner providing implementation, configuration, DocXtractor integration, workflow automation, and long-term digital archiving.
• innovaphone Communication Solutions IP telephony and unified communications solution comprising VoIP gateways, PBX systems, IP phones, and the myApps cloud collaboration platform, resold and implemented by Multidata through the innovaphone partnership.
• Cloud Solutions Hybrid cloud services combining public, private, and community cloud solutions, including private cloud hosting for business applications, disaster recovery, and integration with Microsoft Azure and Office 365, offered under monthly subscription or pay-per-use models.
• Managed Services IT infrastructure outsourcing including helpdesk support, workstation management, server and network administration, cloud management, and application performance monitoring under recurring managed services contracts.
• IT Monitoring 24/7 network and infrastructure supervision service monitoring servers, workstations, printers, scanners, switches, firewalls, and storage systems with real-time alerting and rapid incident response.
• IT Consulting IT advisory services including infrastructure design, feasibility studies, budget planning, and project management delivered across the full project lifecycle from requirements analysis through deployment and training.
• Custom Software Development Bespoke software development using Visual Basic 6, .Net, MS Access, and WinDev, spanning the full project lifecycle from needs analysis through installation, testing, and optimization.
• Process Optimization Business process analysis and optimization services to improve efficiency, reduce costs, centralize data, and replace manual processes with automated IT solutions.
• IT Infrastructure & Hardware Resale Sale and integration of workstations, servers, networking equipment, firewalls (Fortigate), antivirus (Bitdefender, Kaspersky), backup (Veeam), and telecommunications systems supporting complete IT infrastructure delivery.

Quantifiable outcome

• Up to 40% reduction in IT maintenance costs through cloud solutions
• +2 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MIXVOIPcoreChannel Partner/ Reseller/ DistributorMIXVOIP awarded Multidata the 'Best Connectivity Partner 2025' recognizing their work in connectivity solutions. MIXVOIP provides VoIP and telecommunications services that Multidata integrates and resells to end customers.
• SagecoreTechnology or IntegrationSage Partner for accounting and ERP solutions including Sage BOB, with Multidata holding special recognition as Best Growth Partner 2019. Multidata implements, supports, and develops extensions for Sage solutions.
• ELOcoreTechnology or IntegrationELO Business Partner specializing in document management systems (DMS). Multidata implements ELO Professional and Enterprise solutions including DocXtractor integration, and was featured in ITnation magazine for ELO expertise.
• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner specializing in Dynamics 365 Business Central, Dynamics AX, and CRM solutions. Multidata implements and supports Microsoft enterprise solutions.
• Sagemcom (Demat'Box)minorChannel Partner/ Reseller/ DistributorOfficial dealer for Demat'Box in Luxembourg, a Sagemcom innovation for collecting accounting documents electronically.
• CegekacoreStrategic or Co-development PartnerMultidata is a member of the Cegeka group, a major European IT services company, providing broader resources and capabilities while maintaining local market focus.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Xylos: Xylos is a Belgian IT consultancy and managed services firm focused on workplace, cloud, and Microsoft 365 services for mid-market clients. It is a comparable Belgian Microsoft partner competing for similar SME and mid-market projects.
• NRB: NRB is a major Belgian IT services provider offering consulting, software development, managed services, and cloud hosting to public and private-sector clients. It competes with Multidata for mid-market and enterprise IT infrastructure and managed services contracts in Belgium.
• Easi: Easi is a Belgian IT services and software company targeting SMEs with ERP, CRM, managed services, cloud, and Microsoft/Sage implementations. It is one of the most direct competitors to Multidata in the Wallonia/Brussels SMB market.
• RealDolmen: RealDolmen is a Belgian Microsoft-focused IT services company (also part of the Cegeka group) delivering infrastructure, application development, and managed services. It is the closest Cegeka-internal comparable to Multidata's Microsoft and ERP integration business.

Regional players

• Inetum (formerly GFI): Inetum is a French-headquartered IT services group with a strong presence in France and Belgium, offering ERP (including Sage solutions), application services, and managed infrastructure. It is a comparable regional Sage and ERP services competitor across the Benelux and France markets Multidata serves.
• Bechtle: Bechtle is a major German IT systems integrator and managed services provider with strong presence in Germany and Benelux. It is a comparable regional Microsoft/Sage partner competing in the German expansion market that Multidata entered in 2004.

Broad incumbents

• Sopra Steria Benelux: Sopra Steria is a major European IT services and consulting firm with a strong Benelux presence delivering digital transformation, ERP, and managed services. It competes for larger Belgian and Luxembourg enterprise IT projects that Multidata also targets.
• Cegeka: Cegeka is a Belgian-headquartered European IT services company that lists Multidata as a member of the Cegeka group. Both firms operate in IT consulting, systems integration, cloud, and managed services for Benelux enterprises, with Cegeka being the larger incumbent and Multidata serving as the SME-focused arm.
• SPIE ICS: SPIE ICS is the IT services arm of SPIE Group in Belgium/Luxembourg, providing managed services, cloud, cybersecurity, and workplace solutions. It is a significant regional incumbent competing for managed services and infrastructure contracts.
• Econocom: Econocom is a Benelux-headquartered digital services and financing company offering workplace, cloud, and managed IT services. It competes with Multidata in Benelux SMB IT outsourcing and infrastructure projects.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Multidata.IT.Solutions
• LinkedInlinkedin.com/company/multidata-it-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multi Data