Pacific Place Jakarta

Name

Pacific Place Jakarta

Legal name

PT Pacific Place Jakarta

Website

https://pacificplace.co.id

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

101–250 employees

Short description

Pacific Place Jakarta is a privately held mixed-use development in Jakarta's SCBD, operating a luxury shopping mall, premium office tower (One Pacific Place), luxury residences, and the Ritz-Carlton hotel, serving affluent professionals, families, and SCBD workers.

Ownership category

akta.pro rank

Product category

Luxury Shopping Mall

NAICS

Amusement Parks and Arcades (7131), Restaurants and Other Eating Places (72251)

SIC

Services-Amusement & Recreation Services (7900), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC)

akta.pro secondary industries

Hotel & Resort Restaurants (THAFACAH), Convention & Exhibition Centers (Public Convention Centers, Civic Centers) (THAHAAAA)

Keywords

• Luxury shopping mall
• Mixed-use development
• Retail leasing
• Property management
• Premium dining

Headquarters

HQ city

Dki Jakarta

HQ country

Indonesia

HQ region

Asia

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Tenant Rentals: Revenue from leasing retail space to fashion, dining, entertainment, and service tenants
2. Mall Operations & Services: Parking fees, event spaces, multifunction hall rentals for operas, concerts, and social events
3. Mall Services & Facilities: Services including concierge, lost and found, valet parking, and other visitor services

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Pacific Place Jakarta operates a luxury mixed-use development in Jakarta's Sudirman Central Business District (SCBD), comprising a high-end shopping mall, a premium office tower (One Pacific Place), luxury residences, and The Ritz-Carlton hotel. The company leases retail space to fashion, dining, entertainment, and service tenants, operates the PACIFIC Privilege loyalty program, and runs a grand multifunction hall for events, operas, and concerts.

Product overview

Pacific Place Jakarta is a mixed-use development comprising Pacific Place Mall (luxury shopping center), One Pacific Place (office tower), Pacific Place Residences (luxury apartments), and The Ritz-Carlton Jakarta, Pacific Place (5-star hotel). The complex is supported by the PACIFIC Privilege loyalty program that provides members with point rewards and exclusive offers across all properties.

Differentiator

Problem solved

Functional benefit

Brands

• PACIFIC Privilege: The loyalty program membership card offering exclusive rewards, points, and privileges for shoppers at Pacific Place Jakarta.
• Pacific Bay Area
• The Sanctuary Gold Suite

Products and services

• Pacific Place Mall Luxury shopping mall located in Jakarta's SCBD offering upscale retail stores, dining options, entertainment venues (CGV Cinemas, KidZania), banking, and personal services across multiple levels (B1 to Level 6).
• One Pacific Place Premium office tower providing office space and facilities management services to corporate tenants within the Pacific Place complex.
• Pacific Place Residences Luxury apartments within the Pacific Place complex offering high-end residential living in the SCBD area.
• The Ritz-Carlton Jakarta, Pacific Place 5-star Diamond hotel and serviced apartments connected to Pacific Place Mall, managed by The Ritz-Carlton within the mixed-use development.
• PACIFIC Privilege Tiered loyalty and membership program (Blue, Gold) offering points, e-vouchers, and exclusive member rewards across Pacific Place tenants.

Named customers9 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Bank BRI (Bank Rakyat Indonesia)coreGTM or Marketing Partner · 16 December 2025Major banking partnership for Branded Sale 2025 event. BRI offered exclusive promotions including Triple Points Rewards, 10% shopping discount, 50% rush hour cashback, and new account rewards. BRI cardholders received extra chances in promotional games.
• The Ritz-Carlton Hotel & Serviced ApartmentscoreStrategic or Co-development PartnerConnected luxury hotel and serviced apartments forming an integrated mixed-use development with Pacific Place Mall. The Ritz-Carlton manages hotel operations and serviced residences within the Pacific Place complex, creating a premium lifestyle ecosystem.
• 501st Legion Garuda Garrison IndonesiaminorGTM or Marketing PartnerFan community partnership for Star Wars event 'This is The Way to the Galaxy'. The 501st Legion participated in character appearances to enhance the event experience for mall visitors.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Plaza Indonesia: Jakarta's other flagship luxury shopping mall on Jalan M.H. Thamrin, also connected to a 5-star hotel (Grand Hyatt Jakarta) and luxury residences, targeting the same SCBD/Central Jakarta affluent customer and competing for the same international luxury tenants.
• Grand Indonesia: Massive premium mixed-use mall on Jalan M.H. Thamrin, co-located with the Hotel Indonesia Kempinski and serviced residences, with a similar tenant mix of Galeries Lafayette, luxury fashion, and entertainment. Direct competitor for premium shopper footfall in central Jakarta.
• Senayan City: Premium lifestyle mall in the Senayan district adjacent to Pacific Place, featuring luxury brands, F&B, and lifestyle retail targeting the same SCBD/Senayan catchment.
• Plaza Senayan: Premium mall in the Senayan area near SCBD, with a luxury and lifestyle tenant mix that competes with Pacific Place for both upscale shoppers and aspirational retail tenants.
• Kota Kasablanka: Large premium-mid tier Jakarta mall combining retail, dining, and entertainment (cinemas), comparable in scale and tenant strategy though positioned slightly below Pacific Place's luxury tier.
• Gandaria City: Premium Jakarta mall in South Jakarta targeting affluent shoppers with a similar luxury-F&B-entertainment tenant mix, serving overlapping catchment with Pacific Place.
• Emporium Pluit Mall: Premium North Jakarta mall with a luxury-leaning tenant mix, comparable as a Jakarta shopping-mall operator targeting affluent consumers and similar international brand partnerships.
• EmQuartier: Premium Bangkok lifestyle mall connected to the Emporium complex, targeting affluent urban professionals with luxury and premium F&B/entertainment, comparable to Pacific Place's lifestyle positioning.

Broad incumbents

• The Shoppes at Marina Bay Sands: Iconic luxury mall integrated with a 5-star hotel and residences in Singapore, representing the apex of Southeast Asian integrated luxury retail — a benchmark and aspirational peer for Pacific Place's mixed-use model.

Emerging players

• Central Embassy: Bangkok luxury mall anchored by a Park Hyatt hotel with premium retail and dining, a comparable mixed-use luxury asset in an emerging Asian capital targeting similar affluent customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pacificplace
• Instagraminstagram.com/pacificplacejakarta

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pacific Place Jakarta