St Wilfrid's Hospice
St Wilfrid's Hospice is a West Sussex-based palliative care charity operating a 14-bed inpatient ward and community team serving roughly 340 patients at any time, funded mostly by donations, retail and legacies.
- Company typePrivate
- Founded1990
- HeadquartersBosham, United Kingdom
- Headcount251–500
- GTM typeB2C
- OfferingServices
What St Wilfrid's Hospice does
St Wilfrid's Hospice is a UK-registered palliative care charity (Charity No. 281963; Company Limited by Guarantee No. 1562110) operating from Bosham, West Sussex. Established in 1987 according to firmographic data (with legal filings showing 1990 incorporation), the organisation delivers end-of-life and supportive care through a 14-bed inpatient ward and a community nursing team, concurrently serving approximately 340 patients at any one time. It also runs 11–12 retail charity shops and benefits from roughly 1,120 volunteer hours per week of unpaid labour.
The organisation's revenue model is a hybrid public-grant and charitable-funding structure rather than a commercial billing model. Approximately 84% of operating funds are sourced from donations, fundraising events, legacies and charity-retail trading, with the remaining ~16% provided by the NHS. Annual operating expenditure is stated at £10.5 million, and one in four patients is funded through Gifts in Wills — making legacy income a structurally significant revenue pillar. Retail arm activity is reported at 331,831 annual purchases across the shop estate.
Leadership is currently CEO Lois Howell, who succeeded long-serving predecessor Alison Moorey following Moorey's 25-year tenure, with Dr Claire Magee serving as Medical Director. The charity is regulated by the Charity Commission and operates against an NHS-commissioned framework for palliative care. St Wilfrid's is signalling financial stress through a stated £1.8 million funding gap for fiscal 2026/2027 that it intends to meet through reserves drawdown, indicating reliance on accumulated unrestricted funds rather than new revenue to bridge the shortfall.
St Wilfrid's Hospice firmographics
Firmographics- Name
- St Wilfrid's Hospice
- Legal name
- St Wilfrid's Hospice (South Coast) Ltd.
- Website
- https://stwh.co.uk
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- St Wilfrid's Hospice is a West Sussex-based palliative care charity operating a 14-bed inpatient ward and community team serving roughly 340 patients at any time, funded mostly by donations, retail and legacies.
- Ownership category
- akta.pro rank
St Wilfrid's Hospice industry classification
Industry- Product category
- Hospice and Palliative Care Services
- NAICS
- Home Health Care Services (62161), Other Residential Care Facilities (62399)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Residential Hospice / Hospice House (Facility-Based) (HLADAHAC)
- akta.pro secondary industries
- Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)
Keywords
Where St Wilfrid's Hospice is headquartered
LocationHeadquarters
- HQ city
- Bosham
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
St Wilfrid's Hospice business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Donations and Fundraising: Primary revenue source from individual donations, event participation, and community fundraising activities. Includes regular giving programs and one-time donations.
- Charity Retail Shops: 11-12 charity shops selling pre-loved clothing, accessories, homeware, and other donated goods. Online shop also available.
- Gifts in Wills: Legacy giving program where 1 in 4 patients are cared for thanks to gifts left in Wills. Major funding source for hospice sustainability.
- Lottery and Raffles: Hospice lottery program generating ongoing revenue from regular players.
- Government/NHS Grant: Receives 16% of funding from NHS, with additional grants for buildings and infrastructure (e.g., £143,000 in 2024/25, £550,000 in 2025/26).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Bronze Memory Leaf dedication |
| One time/ perpetual license | Pay-as-you-go | Silver Memory Leaf dedication |
| One time/ perpetual license | Pay-as-you-go | Gold Memory Leaf dedication |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels11 records
St Wilfrid's Hospice product offering
Product offeringCore offering
St Wilfrid's Hospice provides free specialist palliative and end-of-life care to adults with life-limiting illnesses across West Sussex and Hampshire. Core delivery comprises a 14-bed inpatient ward at the Bosham hospice site and a community team that conducts home visits to support patients in their own residences, alongside bereavement support for family members. All clinical services are provided free of charge at the point of care, funded through voluntary income.
Product overview
St Wilfrid's Hospice provides a comprehensive range of palliative and end-of-life care services delivered through multiple channels. The core offering consists of inpatient care at a 14-bed ward in Bosham and the Hospice Community Team providing home-based support. These are complemented by the Living Well Centre for wellbeing services, Family Services Team for bereavement support, Complementary Therapies, and Rehabilitation programmes. The organisation operates 11 charity shops across the region alongside an online retail platform, and runs fundraising initiatives including a hospice lottery, Memory Tree tribute programme, and legacy giving. Major annual events include the Moonlight Walk and Sahara Trek. Digital services include online wellbeing resources, a virtual tour of facilities, and an accessibility toolbar on the website. Education services provide training for healthcare professionals in palliative care.
Differentiator
Problem solved
Functional benefit
Products and services
- Inpatient Hospice Care 24-hour specialist palliative and end-of-life care delivered to adult inpatients on the hospice's 14-bed ward at the Bosham site, available free of charge to patients with life-limiting illnesses referred from across West Sussex and Hampshire.
- Community Palliative Care Service Specialist palliative care provided by the hospice's community team to patients in their own homes, enabling end-of-life care to be delivered in the patient's preferred environment across West Sussex and Hampshire.
- Bereavement Support Service Emotional and bereavement support provided to the families and loved ones of patients receiving hospice care, as part of the integrated care pathway.
Quantifiable outcome
- 340 people cared for at any one time
- +3 more outcomes
Companies that use St Wilfrid's Hospice
Customer profileNamed customers7 records
Segments4 records
Ideal customer profiles2 records
St Wilfrid's Hospice technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
St Wilfrid's Hospice partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- The Different Travel CompanycoreOrganizes and runs the Sahara Trek challenge events for the hospice, providing trekking logistics, accommodation, and support for participants. The partnership enables the hospice to offer adventure fundraising experiences while Different Travel benefits from charity partnership visibility.
- Eastbourne AM Rotary ClubminorOrganizes the annual Beachy Head Lighthouse Challenge, with proceeds supporting St Wilfrid's Hospice among other local charities.
- Henry AdamsminorEvent sponsor for the Moonlight Walk 2026, providing snacks and a glitter station for participants.
- Chichester CollegeminorEvent venue for Moonlight Walk starting point, providing facilities for warm-up entertainment before walkers depart.
- Purple LightingminorProvided creative vision and support for illuminating Bishop's Palace Gardens along the Moonlight Walk route.
- Ten Local Solicitor FirmscoreParticipated in Make a Will Fortnight by donating their fees to enable 70+ people to write or update their Wills. Solicitors include: Copley & Co, Cross & Partners, George Hayes & Partners, HW Solicitors, Lamb Brooks LLP, Martin & Co, Michael Davis & Co, Pattinson & Brewer, Pure Legal, and Thomas Derbyshire.
- Canine ConcerncoreProvides therapy dog assessment and certification for volunteers like Jane who bring therapy dogs to visit patients. Dogs are assessed for temperament and shockproof qualities.
- Hospice UKminorNational champion for hospices representing 200+ hospices across the UK. Running Fair Funding campaign to secure sustainable hospice funding.
- Local Hospice Lottery (Local Hospice Lottery programme)minorProfessional fundraising agency running lottery programmes on behalf of hospices, collecting supporter data for the hospice.
- BlackbaudcoreProvides fundraising and donor management platform (Blackbaud Hosting) used for processing donations, event registrations, and supporter communications.
- StripecorePayment processing provider for online donations, shop purchases, and event registrations on the hospice website.
Scale indicators18 records
Recent moves6 records
Expansion highlights5 records
St Wilfrid's Hospice competitors and assessment
Company assessmentBroad incumbents
- Macmillan Cancer Support: National UK charity funding specialist palliative cancer nurses, information, and support; overlaps directly with St Wilfrid's on end-of-life cancer care delivery, fundraising/retail model, and reliance on donations. Broader geographic scope but comparable mission and supporter base.
- Marie Curie: Major UK hospice charity running inpatient hospices, a national community nursing service, and a helper line — directly comparable to St Wilfrid's facility-plus-home hospice model, with a similar volunteer- and donation-led funding base.
- Sue Ryder: National UK charity operating multiple hospices, palliative care home services, and a network of charity shops. Directly comparable to St Wilfrid's in hospice service delivery, retail fundraising footprint, and volunteer engagement model.
Direct peers
- Pilgrims Hospices: Regional UK hospice charity operating three inpatient units plus community services in east Kent, with a similar charity-shop, lottery, and community fundraising model. Closest functional peer in scale, geography, and operating structure.
- St Barnabas Hospice: Regional hospice charity (Lincolnshire) providing inpatient palliative care, Hospice at Home, community support, and a chain of charity shops — directly mirroring St Wilfrid's service mix and funding model.
- Dorothy House Hospice Care: Regional hospice charity serving Bath and west Wiltshire with inpatient, community, and family support services plus a network of charity shops — directly comparable in service mix, scale, and community fundraising model.
- ellenor: Kent-based hospice charity providing hospice-at-home, inpatient, and family support services with similar community fundraising and retail operations; comparable scale and operational model to St Wilfrid's.
- Compton Care: West Midlands hospice charity offering inpatient palliative care, community services, and family support — operates a comparable free-of-charge model reliant on community fundraising and charity retail.
- Weldmar Hospicecare: Dorset-based hospice charity providing community palliative care, inpatient services, and family support with similar donation- and retail-driven funding; comparable scale and geographic footprint to St Wilfrid's.
Others
- Hospice UK: National membership and champion body for the UK hospice sector; not a direct care competitor but directly relevant as a sector advocate (running the Fair Funding campaign referenced in St Wilfrid's data) and policy counterpart for the hospice's NHS funding exposure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
St Wilfrid's Hospice social profiles
Digital presenceSt Wilfrid's Hospice financial estimates
Financial estimateRevenue estimate
Valuation estimate
St Wilfrid's Hospice leadership team
Management profileNumber of profiles
St Wilfrid's Hospice funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
St Wilfrid's Hospice M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about St Wilfrid's Hospice
What does St Wilfrid's Hospice do?
St Wilfrid's Hospice provides free specialist palliative and end-of-life care to adults with life-limiting illnesses across West Sussex and Hampshire. Core delivery comprises a 14-bed inpatient ward at the Bosham hospice site and a community team that conducts home visits to support patients in their own residences, alongside bereavement support for family members. All clinical services are provided free of charge at the point of care, funded through voluntary income.
Is St Wilfrid's Hospice a public or private company?
St Wilfrid's Hospice is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was St Wilfrid's Hospice founded?
St Wilfrid's Hospice was founded in 1990. It employs 251 to 500 people.
Where is St Wilfrid's Hospice based?
St Wilfrid's Hospice is headquartered in Bosham, United Kingdom, in the Europe region.
How does St Wilfrid's Hospice make money?
Five revenue lines are on record. Donations and Fundraising is the primary driver. The others are charity Retail Shops, gifts in Wills, lottery and Raffles and government/NHS Grant.
Who are St Wilfrid's Hospice's main competitors?
Broad incumbents on record are Macmillan Cancer Support, Marie Curie and Sue Ryder. Direct peers are Pilgrims Hospices, St Barnabas Hospice, Dorothy House Hospice Care, ellenor, Compton Care and Weldmar Hospicecare. Hospice UK is listed as an others.
Does St Wilfrid's Hospice have an API?
No public API is recorded for St Wilfrid's Hospice.
What industry is St Wilfrid's Hospice in?
St Wilfrid's Hospice's product category is Hospice and Palliative Care Services. Its primary akta.pro industry code is HLADAHAC, Residential Hospice / Hospice House (Facility-Based), with a secondary code of HLADAHAH, Community-Based Palliative Care (Home-Based Non-Hospice). Its NAICS code is 62161 and its SIC code is 8082.