MacDonalds Home Health Care

What MacDonalds Home Health Care does

MacDonalds Home Health Care is a Vancouver-based retailer and renter of home medical and mobility equipment serving the Lower Mainland of British Columbia. The company has been in continuous operation since 1926 under family ownership led by Vince Zuccaro, making it one of the longer-established specialty operators in the Canadian home medical equipment sector. The business maintains showrooms in Vancouver and Burnaby and a newer location in the Fraser Valley.

The product catalogue spans manual and power wheelchairs, scooters, hospital beds and mattresses, bathroom safety equipment, patient lifts and slings, seating and positioning systems, stairlifts and ramps, lift chairs, commodes, and incontinence products. This breadth covers the full mobility and home accessibility equipment spectrum for seniors, individuals with disabilities or post-acute needs, and their caregivers.

Revenue is generated through five streams: one-time product sales, equipment rentals, a rent-to-own financing program, installation and delivery services, and ongoing service and repair. This bundled model captures transactional sales, recurring rental income, and after-sale service revenue across the customer lifecycle, supported by in-house delivery, installation, and repair teams.

Name

MacDonalds Home Health Care

Legal name

MacDonald's Home Health Care

Website

https://macdonaldshhc.com

Company type

Private

Founded year

1926

Operating status

Operating

Headcount range

11–50 employees

Short description

MacDonalds Home Health Care is a Vancouver-based retailer and renter of mobility and home medical equipment serving the Lower Mainland of British Columbia since 1926, with showrooms in Vancouver, Burnaby, and Fraser Valley.

Ownership category

akta.pro rank

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Product Sales: Direct sales of home health care and mobility equipment including wheelchairs, scooters, hospital beds, lift chairs, bathroom safety products, and accessibility equipment.
2. Equipment Rentals: Monthly and weekly rental programs for mobility equipment. One of the largest rental inventories in the Lower Mainland with equipment maintained to highest standards. Rental periods start at 1 month minimum.
3. Rent to Own Program: Flexible rent-to-own program allowing customers to put 100% of first month rental and 50% of subsequent months toward purchase. Equipment discounts based on prior rental duration (0-15% depending on months rented).
4. Installation and Delivery: Professional installation services by trained technicians and installers. Delivery and setup services with zone-based pricing. Includes basic setup, standard setup, and setup with training.
5. Service and Repair: Service and repair capabilities for all equipment sold. Both in-shop support and at-home service available. Handles maintenance, adjustments, and damaged equipment repairs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

MacDonalds Home Health Care sells, rents, and services home health care and mobility equipment such as wheelchairs, scooters, hospital beds, lift chairs, bathroom safety products, patient lifts, seating and positioning devices, and home accessibility solutions. The company also provides delivery, installation, and repair services, plus a rent-to-own option that lets customers transition from renting to owning the equipment.

Product overview

MacDonalds Home Health Care is a home health care and mobility equipment provider serving the Lower Mainland of British Columbia since 1926. The company operates as a multi-product equipment supplier offering wheelchairs (manual, power, transport, bariatric, ultra-lightweight), mobility scooters (travel, medium, heavy-duty, off-road), hospital beds and mattresses, bathroom safety equipment, patient lifts and slings, seating and positioning solutions, and home accessibility products. They provide both sales and rental options with flexible terms including rent-to-own programs. Key product brands include Quickie, Helio (Motion Composites), Pride Mobility, Fortress, Drive Medical, Jay, Roho, Invacare, Vicair, MaTRx, NXT, Blake, Joerns Healthcare, and others. Services include professional installation, delivery, in-shop and at-home repair, free in-home assessments, and free accessibility consultations. The company has showrooms in Vancouver and Burnaby with a Fraser Valley location opening soon.

Differentiator

Problem solved

Functional benefit

Products and services

• Wheelchairs (manual and power) Manual and power wheelchairs provided to individuals with mobility limitations, with help from on-site occupational and physical therapists to select the right model and fit.
• Mobility scooters Battery-powered mobility scooters for individuals who need assistance traveling longer distances indoors or outdoors.
• Hospital beds Adjustable hospital beds for home care, supporting patients recovering from surgery, illness, or managing chronic conditions, with delivery and installation services.
• Lift chairs Powered lift chairs that help users sit and stand, useful for individuals with limited strength or mobility.
• Bathroom safety products Bathroom safety items such as grab bars, shower chairs, and related aids designed to reduce fall risk and support independent bathing.
• Patient lifts Mechanical patient lifts that help caregivers safely transfer individuals with limited mobility between beds, chairs, and bathrooms.
• Seating and positioning systems Specialized seating and positioning equipment designed to support posture, pressure management, and comfort for users with complex mobility needs.
• Home accessibility solutions Home accessibility installations such as ramps, stairlifts, and ceiling lifts that allow individuals to remain safely in their homes.
• Equipment delivery, installation, and repair services Professional services covering delivery, on-site installation, and repair of purchased or rented home health care and mobility equipment.
• Equipment rental and rent-to-own program Short- and long-term equipment rentals, plus a rent-to-own option that lets customers transition from renting to owning mobility and home health care equipment.

Quantifiable outcome

• No risk rental program - maintenance and manufacturer defects covered during rental
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Numotion: Numotion is a leading US provider of complex rehab wheelchairs, power mobility, seating, and home accessibility solutions. It is a direct peer in the complex rehab and mobility segment with a clinically-driven, therapist-referral-led go-to-market approach.
• MEDIchair: MEDIchair is a Canadian franchise network of home health care and mobility equipment retailers offering wheelchairs, scooters, lift chairs, hospital beds, and bathroom safety products across multiple provinces. It is the closest direct peer in Canada, sharing the same product mix, sales-rent model, and target customers (seniors and individuals with mobility challenges).
• National Seating & Mobility (NSM): NSM is a US-based national provider of complex rehab technology, power wheelchairs, seating/positioning, and adaptive mobility equipment. It competes in the same complex rehab and mobility niche, with a comparable consultative, therapist-driven sales model.
• Motion Specialties: Motion Specialties is a Western Canada-based mobility and complex rehab equipment provider with showrooms across BC, Alberta, and Saskatchewan. It is a direct peer in complex rehab wheelchairs, seating/positioning, and mobility equipment, serving the same therapist and end-user customer base.
• Wellwise by Shoppers (formerly Shoppers Home Health Care): Wellwise is Loblaw's specialty retail banner for home health care and mobility products across Canada, offering wheelchairs, scooters, daily living aids, and wellness products. It directly competes for the same customer segments in overlapping Canadian geographies, with a comparable retail-rental-service model.

Regional players

• Adapt Home Health Care: Adapt Home Health Care is a Canadian DME retailer offering mobility equipment, home accessibility, and daily living aids, with a regional presence. It is a regional peer with comparable offerings but limited geographic overlap with the Lower Mainland BC market served by MacDonalds.

Broad incumbents

• Drive DeVilbiss Healthcare: Drive DeVilbiss is a major global manufacturer and distributor of durable medical equipment including wheelchairs, mobility aids, hospital beds, and bathroom safety products. It is a broad incumbent that supplies many of the brands MacDonalds retails and competes broadly across the same product categories.
• VitalAire: VitalAire is Air Liquide's Canadian home healthcare subsidiary focused on respiratory therapy, sleep apnea, and home oxygen, with broader home health offerings. It is a broad incumbent in Canadian home health, partially overlapping in the aging-in-place and chronic care customer base.
• Sunrise Medical: Sunrise Medical is a global manufacturer of manual and power wheelchairs (including the Quickie brand that MacDonalds retails), mobility scooters, and seating/positioning products. It is a broad incumbent supplier and adjacent competitor across the same mobility equipment categories.
• Pride Mobility Products: Pride Mobility is a leading US manufacturer of power wheelchairs, mobility scooters (including the Go-Go and Victory lines that MacDonalds retails), and lift chairs. It is a broad incumbent supplier and adjacent competitor with overlap across the scooter and lift chair categories.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/macdonaldshhc
• Facebookfacebook.com/macdonaldshhc
• LinkedInlinkedin.com/company/macdonald%27s-home-health-care
• Instagraminstagram.com/macdonaldshhc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MacDonalds Home Health Care