Jet Info

What Jet Info does

Jet Info Sàrl is a privately held Swiss IT services company founded in 1996 by engineer-physicist Patrick Bruxelle, headquartered at Rue de Lausanne 63 in Geneva. The firm operates as a regional managed services provider targeting small and medium enterprises (PME) across French-speaking Switzerland — specifically Geneva, Lausanne, and Neuchâtel — and positions itself as a "part-time IT employee" that delivers outsourced infrastructure, security, and governance functions to clients without full-time IT headcount.

The company's core offerings span three service lines — Cybersecurity, Consulting IT Audit, and IT Infrastructure — augmented by software resale and implementation of partner products including Acronis Cyber Protect and Disaster Recovery, PRTG Network Monitor, Planning PME (desktop and Web Access), Cresus, Zyxel networking, HP hardware, and Microsoft 365. Jet Info also delivers outsourced governance roles (Data Protection Officer, Risk Manager, Chief Security Officer, Internal Controller) covering GDPR/nLPD compliance and IT risk, and packages its services under tiered contracts — Security Pack (hourly), Comfort Pack (annual on-site), and Emergency Pack (on-demand) — supported by a 4-hour intervention guarantee and remote/on-site help desk operations.

Jet Info generates revenue through a blend of professional services (audits, consulting), recurring subscription contracts (support packs), software licensing and implementation, and managed-service delegation of compliance roles. Go-to-market is sales-led and event-driven, relying on direct outreach, the jet-info.com website, LinkedIn and Facebook presence, and the annual RISC (Rassemblement International de Side-Cars) community event in Pully. The ownership structure is founder-controlled, with no disclosed institutional investment, parent company, or subsidiaries.

Name

Jet Info

Legal name

Jet Info Sàrl

Website

https://jet-info.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

Jet Info is a Swiss IT services company founded in 1996 in Geneva, serving small and medium enterprises across Geneva, Lausanne, and Neuchâtel. It delivers IT consulting, cybersecurity, and infrastructure management, combined with implementation of partner software including Acronis, PRTG, and Planning PME.

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Strategy & IT Advisory (BPAEAAAA)

Keywords

• IT managed services
• Cybersecurity consulting
• IT infrastructure support
• IT audit services
• Network monitoring solutions

Headquarters

HQ city

Geneva

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. IT Consulting and Auditing Services: Professional consulting services including IT infrastructure audits, security audits, and GDPR/LPD compliance audits. Revenue generated through project-based engagements and hourly consulting rates.
2. Support and Maintenance Contracts: Recurring revenue through tiered support contracts (Security Pack - hourly, Comfort Pack - annual, Emergency Pack - on-demand) providing ongoing IT maintenance and help desk services.
3. Software Resale and Implementation: Resale and implementation of partner software solutions including Acronis cyber protection, PRTG network monitoring, and Planning PME, generating revenue through licensing and installation services.
4. IT Outsourcing Delegation: On-site personnel delegation services placing IT professionals (DPO, Risk Manager, CSO, Internal Controller) at client companies for defined periods.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Jet Info provides outsourced IT services to small and medium enterprises in French-speaking Switzerland, covering cybersecurity (delivered through the Acronis platform), IT consulting and audit (including GDPR/nLPD compliance), and IT infrastructure management (hardware, networking, backup, maintenance). The company also resells and implements third-party software solutions such as PRTG Network Monitor, Planning PME, Acronis Cyber Protect/Disaster Recovery, and Cresus, while delivering outsourced IT governance roles (DPO, Risk Manager, CSO, Internal Controller).

Product overview

Jet Info is an IT services and managed services provider operating since 1996, serving small and medium enterprises in Geneva, Lausanne, and Neuchâtel, Switzerland. The company offers a portfolio of three core service areas: Cybersecurity (leveraging Acronis solutions), Consulting IT (including global IT audits, security audits, and GDPR/nLPD compliance audits), and IT Infrastructure (covering hardware, networking, support, and maintenance). Alongside professional services, Jet Info resells and implements third-party software products including PRTG Network Monitor for IT infrastructure monitoring, Planning PME (desktop and Web Access versions) for business planning and scheduling, Acronis Cyber Protect for integrated cyber protection, and Acronis Disaster Recovery for business continuity. The company also provides outsourced IT roles (DPO, Risk Manager, CSO, Internal Controller) and structured support contracts (Security Pack, Comfort Pack, Emergency Pack). The product strategy combines professional services with software resale and implementation, where Jet Info serves as both consultant and authorized implementation partner for the third-party solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Cybersecurity Services Cybersecurity services including security audits, threat detection, and protection against cyberattacks, delivered in partnership with Acronis for SMEs in French-speaking Switzerland.
• Consulting IT Audit IT consulting services including global IT audits, security audits, and GDPR/nLPD (LPD) compliance audits, helping SMEs develop IT strategy and ensure regulatory compliance.
• Infrastructure IT IT infrastructure services covering hardware procurement, network and telephony setup, installation and maintenance, security and backup management, and IT support, delivered through customizable support contracts or IT outsourcing agreements.
• PRTG Network Monitor (Resale and Implementation) Authorized resale and implementation of Paessler's PRTG Network Monitor, providing centralized supervision of networks, servers, and applications in real-time with customizable alerts and reporting for SMEs.
• Planning PME (Desktop) (Resale and Implementation) All-in-one planning and scheduling tool for SMEs, managing human resources, materials, leave, appointments, projects, and schedules in real-time over the company network, resold and implemented by Jet Info.
• Planning PME Web Access (Resale and Implementation) Cloud-based planning application for SMEs accessible via internet connection, enabling remote team collaboration with optional Outlook calendar synchronization, real-time notifications, resource management, and multi-resource event management.
• Acronis Cyber Protect (Resale and Implementation) Integrated cyber protection platform combining backup, cybersecurity, and IT management, detecting, preventing, and recovering from cyberattacks including ransomware, with centralized management and real-time protection.
• Acronis Disaster Recovery (Resale and Implementation) Disaster recovery solution enabling business continuity after cyberattacks, hardware failures, or other incidents, restoring operations in a few clicks without initial investment and with guaranteed malware-free restoration.
• Cresus (Resale) Business management and accounting software for SMEs, fiduciaries, independent professionals, and associations, offering cost reduction, administrative simplification, and 360-degree financial visibility.
• Delegated DPO (Data Protection Officer) Service Delegated Data Protection Officer service ensuring data protection compliance and IT monitoring in accordance with GDPR, RGPD, and LPD regulations for SMEs.
• Delegated Risk Manager (RM) Service Risk management service identifying and anticipating potential risks, implementing prevention measures, and supporting management decision-making for SMEs.
• Delegated CSO (Chief Security Officer) Service Delegated Chief Security Officer service developing and overseeing security policies and programs to mitigate risks to personnel, intellectual property, and company reputation for SMEs.
• Delegated IC (Internal Controller) Service Internal control service ensuring compliance with laws and regulations, proper execution of management directives, and reliability of financial information for SMEs.

Quantifiable outcome

• 4-hour intervention response time guarantee

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• AcroniscoreTechnology or IntegrationStrategic partnership for cybersecurity solutions. Jet Info resells and implements Acronis Cyber Protect (backup + cybersecurity) and Acronis Disaster Recovery solutions. Jet Info provides installation, configuration, training, and ongoing support for Acronis products, serving as an authorized service provider.
• PRTG (Paessler)coreTechnology or IntegrationReseller and implementation partner for PRTG Network Monitor. Jet Info provides installation, optimal configuration, training, dashboard optimization, and ongoing support for PRTG network monitoring solutions targeting SME infrastructure.
• Planning PMEcoreChannel Partner/ Reseller/ DistributorOfficial Planning PME partner in Swiss Romande. Jet Info is the authorized partner for Planning PME software (on-site and Web Access versions), providing installation, customization, training, and ongoing support for workforce and resource planning solutions.
• BrandMeminorGTM or Marketing PartnerWeb agency partner responsible for Jet Info's website development and digital marketing presence.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Orange Cyberdefense: Orange Cyberdefense is a global managed security services provider built on the Orange Business Services platform. It is comparable to the cybersecurity leg of Jet Info's offering (Acronis-based backup, cyber protection, disaster recovery).
• Aveniq: Aveniq is a Swiss IT services and managed services provider targeting SMEs and mid-market customers with workplace, cloud and managed security offerings. It is the closest direct peer in customer segment, service portfolio and go-to-market region (Switzerland).
• I-Tracing: I-Tracing is a French-headquartered pure-play managed cybersecurity and cyberdefense services provider serving both SMEs and large enterprises. It directly compares to Jet Info's cybersecurity and managed services stack, particularly its Acronis Cyber Protect and PRTG-based offerings.
• Netapsys: Netapsys is a French managed services and IT services firm with Swiss and Benelux operations focused on SMEs and mid-market. It mirrors Jet Info's positioning around outsourced IT, infrastructure management and recurring service contracts in French-speaking European markets.

Broad incumbents

• ELCA: ELCA is a major Swiss IT consulting and software development firm serving enterprise and public-sector clients. It overlaps with Jet Info on IT consulting, custom systems design and managed services but serves larger accounts and has a much broader service catalogue.
• Devoteam: Devoteam is a European IT consulting firm specializing in cloud, cybersecurity and digital transformation, with strong presence in Switzerland and France. It overlaps with Jet Info's cybersecurity and IT consulting stack while operating at much larger scale.
• Atos: Atos is a global IT services and cybersecurity group with Swiss presence, comparable in managed services, infrastructure and security offerings to Jet Info but serving very large enterprise and public-sector accounts.
• Capgemini: Capgemini is a global IT services and consulting leader with established Swiss operations. It is comparable in the IT consulting, systems integration and managed services categories but addresses enterprise and large public-sector clients.
• Sopra Steria: Sopra Steria is a European IT consulting and systems integration major with operations in Switzerland. It overlaps with Jet Info on IT consulting, systems integration and managed services, but at enterprise scale and with a much broader vertical and technology footprint.
• Bechtle: Bechtle is one of Europe's largest IT service providers with a strong DACH presence including Switzerland (Consort acquisition). It overlaps with Jet Info across IT services, hardware and software resale, but at vastly greater scale and breadth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/JetInfoSarl
• LinkedInlinkedin.com/company/jet-info-sarl
• Xx.com/JetInfo13

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jet Info