Telemaxx
Telemaxx is a Calgary-based business phone systems integrator founded in 1990, serving hundreds of Alberta SMBs and enterprises with on-premise and cloud-hosted VoIP, fibre cabling, CCTV, and legacy migration services through partnerships with major OEMs including Panasonic, Cisco, Avaya, Poly, and E-MetroTel.
- Company typePrivate
- Founded1990
- HeadquartersCalgary, Canada
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Telemaxx does
Telemaxx is a privately-held Calgary-based business communications integrator founded in 1990, providing phone systems, fibre and data cabling, and security/CCTV installations to SMBs and enterprises across Alberta, Canada. The company's product portfolio spans on-premise PBX systems, cloud-hosted VoIP, conference equipment, communication software, and structured cabling, with multi-vendor certified-partner relationships across Panasonic, Avaya, Cisco, Poly, Mitel, Nortel, E-MetroTel, RingCentral, 8x8, Honeywell, Kantech, and Axis Communications. A key service line is legacy migration through E-MetroTel, which allows customers to retain existing handsets while adopting modern cloud features, addressing the March 2022 Panasonic end-of-support event.
Telemaxx generates revenue through a mix of hardware sales, recurring monthly service plans for cloud-hosted phones, and professional services for installation, maintenance, and cabling projects, all priced via custom quotes rather than public rate cards. The go-to-market is sales-led and direct, anchored by phone-based inbound (403-252-2995) and website quote forms, supplemented by a developing partner channel with electricians and IT companies for cabling projects. The team comprises 1-10 employees, and the customer base includes hundreds of Alberta businesses across banking, education, telecom, and insurance verticals, with one documented case study showing a 76.5% reduction in monthly telecom costs following a cloud migration.
Telemaxx firmographics
Firmographics- Name
- Telemaxx
- Legal name
- Telemaxx
- Website
- https://telemaxxltd.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Telemaxx is a Calgary-based business phone systems integrator founded in 1990, serving hundreds of Alberta SMBs and enterprises with on-premise and cloud-hosted VoIP, fibre cabling, CCTV, and legacy migration services through partnerships with major OEMs including Panasonic, Cisco, Avaya, Poly, and E-MetroTel.
- Ownership category
- akta.pro rank
Telemaxx industry classification
Industry- Product category
- Business Telecommunications Services
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171)
- SIC
- Services-Telephone Interconnect Systems (7385), Telephone & Telegraph Apparatus (3661)
- akta.pro primary industry
- Cloud PBX & Hosted Telephony (HDAIAHAB)
- akta.pro secondary industry
- VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)
Keywords
Where Telemaxx is headquartered
LocationHeadquarters
- HQ city
- Calgary
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Telemaxx business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Business Phone Systems: Sale and installation of on-premise and cloud-hosted business phone systems, including handsets and equipment
- Service & Maintenance: Ongoing servicing, maintenance packages, and technical support for phone systems
- Fibre & Cabling Installation: Data cabling and fibre optic installation services for new offices and upgrades
- Security Systems: CCTV installation, door access controls, and security system installation with maintenance packages
- Monthly Service Plans: Cloud-hosted phone service with monthly subscription plans offering reduced costs vs traditional phone systems
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Custom quote-based pricing |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Telemaxx product offering
Product offeringCore offering
Telemaxx sells, installs and services business phone systems (on-premise PBX hardware and cloud-hosted VoIP), designs and installs fibre optic and structured data cabling, and delivers CCTV and door access control security systems. It also provides turn-key professional services including office phone system moves, legacy handset modernization, telecom bill and connectivity audits, and ongoing equipment servicing for businesses across Alberta.
Product overview
Telemaxx is a business phone systems provider based in Calgary, Alberta, operating since 1990. The company offers a comprehensive portfolio of communication products and services organized into two main categories: hardware/software products (On-Premise Phones, Cloud-Hosted Phones/VoIP, Conference Equipment, Phone Accessories, Communication Software) and professional services (Moving, Upgrading/Legacy Migration, Servicing, Fibre & Data Cabling, Audits, Security & CCTV). The product portfolio covers the full lifecycle of business communication needs—from initial installation and cloud/onsite deployment to ongoing maintenance, upgrades, and security. The company differentiates through legacy hardware migration services that allow businesses to retain existing phones while gaining modern features, and partners with major brands including Poly, Panasonic, Cisco, Avaya, Mitel, Nortel, and E-MetroTel.
Differentiator
Problem solved
Functional benefit
Products and services
- On-Premise Phones Hardware-based business phone systems installed at the customer's location, supporting legacy and modern PBX systems with advanced call handling, automatic attendants, and CRM integrations for Alberta businesses that need on-site data storage.
- Cloud-Hosted Phones (VoIP) Cloud-based VoIP phone system sold on a monthly subscription plan, enabling remote work, mobile twinning, unified communications, call forwarding, voicemail-to-email, team messaging, and CRM integrations, at significantly lower cost than traditional on-premise systems.
- Conference Equipment Professional audio and video conferencing hardware including Poly conference phones, table speaker phones, boardroom webcams, and external microphones for clear business communication across meeting rooms.
- Communication Software Communication automation software including video doorbells, door buzzer and entry control systems, auto attendants, and call recording and dictation tools sold alongside the company's phone system offerings.
- Moving Services Turn-key office phone system relocation service including disassembly, packing, transportation, and reassembly of phone systems, with telco line coordination to minimize business downtime during an office move.
- Upgrading / Legacy Migration Services Modernization service that upgrades legacy phone systems (Cisco, Nortel, Panasonic, Mitel) to add modern cloud features — integrated softphones, enhanced file sharing, secure team communication, and call recording — while retaining the customer's existing handsets, delivered through Telemaxx's E-MetroTel partnership.
- Phone Servicing Ongoing equipment and network servicing including connectivity issue resolution, legacy hardware maintenance, cabling system audits, and network optimization for installed business phone systems.
- Fibre & Data Cabling Professional fibre optic and structured cabling installation including wiring for new offices, adding workstations, building-to-building connections, and CAT6 upgrades to support modern network devices.
- Auditing Services Professional audit services including telecom bill auditing, system connectivity audits, data security audits, and hardware lifespan assessments to identify cost savings and optimization opportunities.
- Security & CCTV Systems Business security solutions including CCTV camera installation (Constant Watch, High Discretion, Low Lighting, Large Spaces categories), door access controls, and security audits, delivered through partnerships with Honeywell, Kantech, Axis Communications, and Milestone Systems.
Quantifiable outcome
- 76.5% monthly cost reduction ($2,000 to $470 per month) for cloud migration client
- +1 more outcomes
Companies that use Telemaxx
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
Telemaxx technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature6 records
Telemaxx partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- PanasoniccoreOfficial partner and installer of Panasonic business phone systems. One of the major phone system brands supported for on-premise and legacy migration services.
- AvayacoreCertified partner for Avaya phone systems, offering installation, migration, and support services for Avaya enterprise phone solutions.
- CiscocoreTrusted Cisco partner providing installation and support for Cisco phone systems and unified communications solutions.
- PolycorePrimary audio/video equipment partner. Poly conference phones, speaker phones, webcams, and headsets are installed and supported. Described as 'the finest on the market.'
- MitelcoreAuthorized Mitel partner offering installation and support for Mitel business communication systems.
- NortelcoreLegacy support for Nortel phone systems, including migration and upgrade services for existing Nortel hardware.
- E-MetroTelcoreKey technology partner enabling legacy migration services. Through E-MetroTel partnership, Telemaxx can upgrade Panasonic handsets to modern cloud features without purchasing new hardware. Panasonic ended support on many legacy handsets in March 2022.
- HoneywellcoreSecurity hardware partner for business security systems. Honeywell security cameras and access control equipment installed by Telemaxx.
- KantechcoreSecurity partner specializing in door access control systems and entry management solutions.
- Axis CommunicationscoreAuthorized Axis partner for professional-grade IP security cameras and surveillance systems.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Telemaxx competitors and assessment
Company assessmentBroad incumbents
- RingCentral: RingCentral is a leading cloud UCaaS/CCaaS vendor serving SMBs and enterprises globally. It is a direct competitor in cloud-hosted phone systems that Telemaxx also resells as a partner, making it both a channel and a competitor.
- Cisco (Webex): Cisco is a global UC incumbent spanning on-premise PBX (now end-of-sale) and Webex Calling cloud. Telemaxx is a Cisco partner and integrator, while Cisco's cloud and collaboration suite competes head-on with the systems Telemaxx sells.
- 8x8: 8x8 is a cloud UCaaS/CCaaS platform competing in the same SMB-to-enterprise voice market as Telemaxx's cloud-hosted offering. Like RingCentral, it is also a Telemaxx partner, creating a similar dual partner/competitor dynamic.
- Avaya: Avaya is a major on-premise and hybrid UC vendor with a large installed base of business phone systems. Telemaxx is a certified Avaya partner, and Avaya directly competes for the same legacy migration and enterprise upgrade deals.
- Mitel: Mitel sells on-premise and hybrid UC/PBX systems to SMBs and mid-market customers globally. Telemaxx is an authorized Mitel partner, and Mitel competes for the same on-premise PBX/legacy-migration business in Alberta.
- Vonage: Vonage provides cloud communications, UCaaS, and CPaaS to SMBs and enterprises. It overlaps directly with Telemaxx's cloud-hosted VoIP and unified communications offering.
Regional players
- TELUS Business: TELUS is a major Western Canadian telecom incumbent offering business voice, UCaaS, and networking services. It operates in the same Alberta/Western Canada geography as Telemaxx and competes for the same SMB and mid-market phone-system customers, including via partnerships with Shaw-style connectivity.
Direct peers
- Ooma: Ooma provides cloud-hosted VoIP and UCaaS aimed at SMBs, with a self-service direct-sales motion. It is comparable to Telemaxx in targeting the same SMB phone-system buyer, although via a pure-cloud direct model.
- Nextiva: Nextiva is a cloud UCaaS provider focused on SMBs and mid-market, similar in customer profile to Telemaxx's Alberta SMB target segment. It competes for the same cloud-hosted phone, contact center, and collaboration deals.
- Sangoma: Sangoma (which acquired MSI and Star2Star) sells on-premise PBX, cloud UCaaS, and SIP trunking to SMBs through both direct and partner channels. Its product mix and SMB focus closely mirror Telemaxx's positioning as a multi-vendor integrator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Telemaxx social profiles
Digital presenceTelemaxx compliance and trust
Trust signalCompliance1 record
Telemaxx financial estimates
Financial estimateRevenue estimate
Valuation estimate
Telemaxx leadership team
Management profileNumber of profiles
Telemaxx funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Telemaxx M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Telemaxx
What does Telemaxx do?
Telemaxx sells, installs and services business phone systems (on-premise PBX hardware and cloud-hosted VoIP), designs and installs fibre optic and structured data cabling, and delivers CCTV and door access control security systems. It also provides turn-key professional services including office phone system moves, legacy handset modernization, telecom bill and connectivity audits, and ongoing equipment servicing for businesses across Alberta.
Is Telemaxx a public or private company?
Telemaxx is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Telemaxx founded?
Telemaxx was founded in 1990. It employs 1 to 10 people.
Where is Telemaxx based?
Telemaxx is headquartered in Calgary, Canada, in the North America region.
How does Telemaxx make money?
Five revenue lines are on record. Business Phone Systems are the primary driver. The others are service & Maintenance, fibre & Cabling Installation, security Systems and monthly Service Plans.
Who are Telemaxx's main competitors?
Broad incumbents on record are RingCentral, Cisco (Webex), 8x8, Avaya, Mitel and Vonage. TELUS Business is listed as a regional player. Direct peers are Ooma, Nextiva and Sangoma.
Does Telemaxx have an API?
No public API is recorded for Telemaxx.
What industry is Telemaxx in?
Telemaxx's product category is Business Telecommunications Services. Its primary akta.pro industry code is HDAIAHAB, Cloud PBX & Hosted Telephony, with a secondary code of HDAFAIAJ, VoIP/ATA & Integrated Voice Gateways (CPE). Its NAICS code is 5171 and its SIC code is 7385.