Physicians Care

What Physicians Care does

Physicians Care is a Southeast U.S. walk-in urgent care brand operating 9 clinics in Alabama, Georgia, and Tennessee as part of the Urgent Team Family of Urgent Care & Walk-in Centers, a Nashville-headquartered, PE-backed platform. Urgent Team Holdings, Inc. operates more than 80 urgent care centers across five Southeastern states under eight distinct co-branded brands, anchored by joint ventures with Ascension Saint Thomas, Baptist Health, Huntsville Hospital, and Washington Regional health systems. Physicians Care delivers urgent care, primary and family care, occupational health, wellness care, telemedicine virtual visits, and ancillary services to individual consumers and employer clients, with clinics open seven days a week including extended evening and weekend hours and no appointment required.

The clinical service platform combines on-site X-ray imaging, laboratory testing, and an Instant RX dispensary ($10-$35 per prescription) within a walk-in retail clinic footprint. Patient-facing technology includes the Hold My Spot 24/7 online scheduling tool, telemedicine video visits with 128-bit encryption, and the Intelichart-powered My Health Portal for electronic health record access. All centers carry UCA Accreditation (the highest urgent care distinction), and 14 centers hold Rural Health Clinic designations, while all sites are VA Urgent Care Providers under the VA MISSION Act.

The revenue model is transaction-based. Self-pay visits are priced at a flat $150 all-inclusive rate covering provider evaluation, labs, X-rays, sutures, and routine procedures. Insured patients pay standard copays, coinsurance, and deductibles across accepted major commercial plans, Medicare, Medicaid, TRICARE, and VA. Additional revenue streams include employer-paid occupational health services (pre-employment screenings, drug testing, DOT physicals at $150, and workplace injury care), sports and camp physicals at $20, work physicals at $70, telehealth at $70, and add-on services such as vaccinations, TB tests, and forms fees. The consolidated platform reports annual revenue exceeding $100 million and pursues continued expansion toward 85 centers across five states by 2027.

Name

Physicians Care

Legal name

Urgent Team Holdings, Inc.

Website

https://urgentteam.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Physicians Care operates walk-in urgent care clinics in Alabama, Georgia, and Tennessee as part of the Urgent Team Family of 80+ centers across five Southeastern states. It delivers urgent care, primary care, occupational health, and telemedicine services to individual consumers and employer clients.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (6211), Offices of Physicians (except Mental Health Specialists) (621111), Freestanding Ambulatory Surgical and Emergency Centers (621493)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industries

Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG), After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

Keywords

• Urgent care services
• Walk-in medical care
• Occupational health services
• Primary family care
• Telemedicine virtual visits

Headquarters

HQ city

Chattanooga

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Patient Service Revenue: Direct patient services including urgent care visits, primary care, occupational health, and wellness services. Billed to insurance or collected as self-pay
2. Insurance Billing: Accepts most major insurance plans, TRICARE, VA, Medicare, and Medicaid. Files claims with insurance companies for covered services
3. Self-Pay Program: Flat fee of $150 for uninsured patients covering evaluation and basic services including labs, X-rays, stitches
4. Instant RX Dispensary: On-site prescription dispensing for frequently prescribed medications at $10-$35 per prescription
5. Employer/Occupational Health Services: Pre-employment screenings, drug testing, DOT physicals, and workplace injury care for employers

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Physicians Care operates walk-in urgent care centers providing immediate treatment for non-life-threatening injuries and illnesses, with on-site X-ray, laboratory testing, and suturing capabilities. Services are available 7 days a week with extended evening and weekend hours, complemented by telemedicine virtual visits and online scheduling through the Hold My Spot tool. The offering also includes primary and family care, occupational health, wellness care, monitoring and management of chronic conditions, school/sports physicals, and an on-site Instant RX dispensary for common medications.

Product overview

Physicians Care is one of eight brands within the Urgent Team Family of Urgent Care & Walk-in Centers, operating as an urgent care and walk-in clinic network. The core offering consists of walk-in urgent care centers providing immediate treatment for non-life-threatening conditions. The product portfolio includes core services (urgent care, primary & family care, telemedicine virtual visits, patient portal via Intelichart, online scheduling via Hold My Spot) and add-on services (wellness care, occupational health, monitoring & management of chronic conditions, school/sports physicals, and Instant RX dispensary). The company also offers payment solutions including a self-pay program ($150 flat visit fee) and Secure Pay credit card processing. All services are supported by on-site laboratory testing, X-ray capabilities, and extended evening/weekend hours.

Differentiator

Problem solved

Functional benefit

Products and services

• Physicians Care Urgent Care (Walk-in Visits) Walk-in urgent care centers providing immediate treatment for non-life-threatening injuries and illnesses with evening and weekend hours, open most holidays, on-site X-ray, lab testing, and suturing capabilities. Targeted at individual patients and families seeking convenient same-day care.
• Telemedicine Virtual Visits Virtual healthcare visits allowing patients to connect with providers from desktop, laptop, tablet, or smartphone. No app needed; uses 128-bit encryption for audio/video security. Available Mon-Fri 8AM-8PM, Sat 9AM-5PM, Sun 1PM-5PM Central Time. Priced at $70 per visit.
• Primary & Family Care Primary care services for the entire family including treatment for allergies, asthma, bladder infections, childhood illnesses, ear infections, flu, pneumonia, and preventive vaccinations. Targeted at families seeking convenient ongoing primary care through walk-in clinics.
• Wellness Care Preventive and wellness services including immunizations, vaccinations (influenza, MMR, meningitis, tetanus), physicals (school, camp, sports, wellness exams), cholesterol tests, EKG, and STI testing. Targeted at patients seeking preventive health services.
• Occupational Health Workforce health services including pre-employment physicals, DOT physicals, drug screenings, alcohol/drug testing, audiometry, EKG, vision exams, return-to-work clearance, and workplace injury treatment. Targeted at employers and their workforce health, safety, and HR managers.
• Monitoring & Management Ongoing health condition management including monitoring for asthma, chronic bronchitis, emphysema, diabetes (Type 2), gout, hypertension, hypothyroidism, acute lower back pain, and osteoarthritis. Targeted at patients with chronic conditions needing regular monitoring.
• School, Sports & Camp Physicals Physical examinations required for school, camp, and sports program participation, priced at $20 for short-form physicals. Targeted at families with children needing physicals for school, sports, and camp enrollment.
• Instant RX Dispensary In-center dispensary offering frequently-prescribed medications including antibiotics, allergy/asthma relief, antihistamines, steroids, muscle relaxers, nausea medications, heartburn relief, cough medication, diuretics, and pain relievers. Prices range from $10 to $35. Not available for Medicare, Medicaid, or TRICARE patients.
• PartneredWell Employer Health Solutions Population health management division providing onsite, near-site, and shared-site health solutions for employers, transforming how organizations care for their workforce through dedicated health centers and clinics. Targeted at employer HR and benefits leaders seeking value-based workforce health solutions.

Quantifiable outcome

• Services at 1/8 to 1/10 the cost of typical Emergency Room charges
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Ascension Saint Thomas Health SystemcoreStrategic or Co-development PartnerJoint venture partnership operating Ascension Saint Thomas Urgent Care centers. 17 locations throughout Tennessee. Provides integrated urgent care services under Ascension Saint Thomas brand identity.
• Baptist Health SystemcoreStrategic or Co-development PartnerJoint venture partnership operating Baptist Health Urgent Care centers. 22 locations throughout Arkansas. Provides urgent care services under Baptist Health brand.
• Huntsville Hospital SystemcoreStrategic or Co-development PartnerJoint venture partnership operating Huntsville Hospital Urgent Care centers. 9 locations in Alabama. Provides urgent care under Huntsville Hospital brand identity.
• Washington Regional Medical SystemcoreStrategic or Co-development PartnerJoint venture partnership operating Washington Regional Urgent Care centers. 7 locations in Arkansas. Provides urgent care under Washington Regional brand.
• Health Systems Seeking PartnershipsminorStrategic or Co-development PartnerUrgent Team actively seeks new health system partnerships to develop walk-in urgent care centers across service areas. Contact: Rudy Blank, Chief Financial Officer.
• PartneredWell (Employer Health Solutions)coreStrategic or Co-development PartnerPopulation health management division providing onsite, near site, and shared site health solutions for employers. Transforms how organizations care for their workforce through health centers and dedicated clinics.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• CityMD / Summit Health / Amazon One Medical: Major urgent care and primary care platform owned by Amazon, with 200+ locations. Comparable walk-in urgent care delivery and primary care offering but with much larger corporate backing and digital integration.
• CVS MinuteClinic: Retail-based walk-in clinic service inside CVS Pharmacy locations. Competes for low-acuity visits with similar convenience and self-pay transparency, though operates under a retail pharmacy umbrella rather than freestanding model.

Direct peers

• NextCare Urgent Care: Privately-held urgent care operator with locations across multiple states. Comparable walk-in model, primary care, occupational health, and weight loss services; similar PE-backed private company profile.
• CareSpot Urgent Care: Multi-state walk-in urgent care and occupational health provider. Comparable service mix, walk-in model, employer health offerings, and similar Southeast U.S. market overlap.
• American Family Care (AFC): One of the largest independent urgent care operators in the U.S. with 300+ locations. Directly comparable walk-in urgent care model, primary care and occupational health services, multi-state footprint.
• GoHealth Urgent Care: Major multi-state urgent care operator with deep health system JV partnerships (e.g., Northwell, Henry Ford, Mercy). Comparable JV-driven regional density model and integrated urgent care delivery.
• Patient First: Privately-held walk-in urgent care and primary care operator with 80+ locations across the Mid-Atlantic and Southeast. Comparable scale, walk-in delivery, primary care, and occupational health services.
• Urgent Team Holdings, Inc. The parent company of Physicians Care, operating the same business model under 7 additional co-branded and core brands. Directly comparable in scale, service mix, and Southeast U.S. footprint.
• Concentra (Concentra Group Holdings): National leader in occupational health and urgent care, recently IPO'd. Highly comparable on occupational health services, employer workforce health solutions, and walk-in clinic delivery model.
• FastMed Urgent Care: Privately-held walk-in urgent care operator with 200+ clinics across multiple states. Comparable service model including urgent care, primary care, and occupational health; similar PE-backed ownership history.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/phycare.net
• LinkedInlinkedin.com/company/physicians-care-inc
• Xx.com/urgentteam

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Physicians Care