Conmodo

What Conmodo does

Conmodo AS is a Norwegian authorized electronics repair service company operating across Scandinavia. Founded in 2008 and headquartered in Skarnes, Norway, the company employs approximately 140 staff across Norway, Sweden, and Denmark, and executes more than 300,000 repairs annually across mobile phones, tablets, PCs, electric scooters, audio/video equipment, and other consumer electronics. Conmodo is positioned as one of Scandinavia's largest authorized repair workshops, holding authorizations from Apple (including Apple Premium Service Provider and Apple SP20 in Sweden), Samsung, and Huawei, and using only original manufacturer parts to preserve device warranties.

The company delivers repairs through three primary channels: physical WalkIn workshops in Skarnes and Kongsberg (Norway), Malmö (Sweden), and Ishøj (Denmark); a mail-in service operated via the Bring logistics partner; and a self-serve online service portal. For enterprise clients, Conmodo offers a dedicated Bedriftsportal (business portal) that consolidates service orders and enables direct technician communication. Anchor enterprise relationships include a 15+ year partnership with Telenor Norge and service agreements with Power (retail), Tele2, and insurance providers.

Revenue is generated through three streams: professional repair services (per-job service fees for screen replacement, battery swap, and advanced repairs), a mobile buyback program (Mobilpant) that purchases used and damaged devices, and refurbished device resale under the SomNy brand. Pricing is quote-based after technician inspection rather than publicly disclosed. Supporting certifications include ISO 9001 (quality), ISO 14001 (environmental), PCI DSS-compliant payments via Nets, GDPR compliance, and active pursuit of ISO 27001. The corporate structure comprises the Norwegian parent Conmodo AS and two wholly-owned subsidiaries: Conmodo WalkIn AS (Norway) and Conmodo AB (Sweden).

Name

Conmodo

Legal name

Conmodo AS

Website

https://conmodo.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

51–100 employees

Short description

Conmodo AS is a Scandinavian authorized electronics repair services company operating across Norway, Sweden, and Denmark. It performs over 300,000 repairs annually for individual consumers, retailers, telecoms, and insurers, with Apple, Samsung, and Huawei authorizations.

Ownership category

akta.pro rank

Product category

Electronics Repair Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (8112), Other Personal and Household Goods Repair and Maintenance (811490)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Consumer Device Repair Services (Phones, Tablets, PCs) (CRACAJAA)

akta.pro secondary industries

Refurbished, Used & Recommerce Smartphones (CRACALAG), Pre-Owned Electronics Buyback/Trade-In & Resale (CRACAJAE), Electronics & Tech Recommerce (Refurbished Devices) (CRAFAGAC), Electronics Refurbishment, Repair & Reuse (Remarketing/Resale) (BPALAIAD)

Keywords

• Electronics repair services
• Authorized service center
• Mobile phone repair
• Consumer electronics aftermarket
• Device refurbishment services

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Device Repair Services: Professional repair services for mobile phones, tablets, PCs, and other consumer electronics. Includes screen replacement, battery replacement, and advanced repairs. Revenue generated through service fees charged per repair job.
2. Mobile Buyback Program: Purchasing used mobile phones from customers, including damaged/broken devices. Customers receive payment for their old devices.
3. SomNy Refurbished Devices: Sale of refurbished mobile phones that have undergone quality control and received new original parts

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

Conmodo provides authorized repair and aftermarket servicing of consumer electronics across Scandinavia, covering mobile phones, tablets, PCs/Macs, smartwatches, electric scooters, audio/video equipment, home appliances, personal care devices, and other small electronics. Repairs are delivered through WalkIn retail workshops in Norway (Skarnes, Kongsberg), Sweden (Malmö), and Denmark (Ishøj), as well as a mail-in service managed via an online portal, using only original parts from manufacturers to preserve device warranties. Supplementary offerings include a mobile phone buyback program (Mobilpant) and the SomNy line of refurbished phones, alongside a dedicated business customer portal for enterprise clients such as telecom operators, retailers, and insurance companies.

Product overview

Conmodo operates as a multi-service authorized repair platform for consumer and business electronics across Scandinavia. The core offering consists of two service delivery models: WalkIn Workshops (walk-in repair shops in Norway, Sweden, and Denmark where devices are repaired while the customer waits) and Mail-in Service (where customers ship devices to Conmodo's main workshop via post). For business customers, Conmodo offers a dedicated Bedriftsportal (Business Service Portal) that consolidates service orders and enables direct technician communication. Conmodo's product portfolio spans 12 device/repair categories — mobile phones, PC/Mac, tablets/watches, electric scooters, home & leisure appliances, personal care, audio/video, training/leisure, photo/video, data/accessories, modems/routers, and other electronics — covering an authorized brand roster of major manufacturers including Apple, Samsung, Huawei, Google, Xiaomi, Sony, Nokia, Motorola, and others. Supplementary services include Mobilpant (phone buyback) and SomNy (refurbished phone resale). With over 300,000 annual repairs and approximately 140 employees across three countries, Conmodo is one of Scandinavia's largest authorized electronics repair operations.

Differentiator

Problem solved

Functional benefit

Products and services

• WalkIn Workshops Walk-in service workshop locations across Scandinavia where customers can drop off devices for authorized repair while waiting, with warranty preserved through use of original manufacturer parts. Locations in Skarnes and Kongsberg (Norway), Malmö (Sweden), and Ishøj (Denmark).
• Mail-in Repair Service Mail-in repair service where customers register a service order online, print a prepaid shipping label, and send their device to Conmodo's main workshop via a post office or parcel shop for authorized repair. Delivery handled via Bring logistics with customer notifications.
• Bedriftsportal (Business Service Portal) Dedicated enterprise service portal for business customers to consolidate all service orders in one place, track repair status, and communicate directly with technicians in writing. Targets telecom operators, retailers, and insurance companies with long-term service partnerships.
• Mobilpant (Mobile Buyback) Program in which Conmodo purchases used mobile phones from customers, including damaged or broken devices, providing a valuation and payment for old phones.
• SomNy Refurbished Phones Sale of refurbished mobile phones that have undergone rigorous quality control and received new original parts. Sold as a standalone line alongside repair services.
• Multi-category Device Repair Service (Mobile, PC/Mac, Tablet/Watch, Scooter, Home & Leisure, Audio/Video, Photo/Video, Modem/Router, Personal Care, Training/Leisure, Data/Accessories, Other) Consolidated authorized repair service covering mobile phones, PC/Mac, tablets/smartwatches, electric scooters, home & leisure appliances, personal care devices, audio/video equipment, photo/video equipment, modems/routers, data accessories, fitness/leisure devices, and other small electronics, performed by certified technicians using original parts.

Quantifiable outcome

• 300,000+ annual repairs across Scandinavia
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core, major and minor.

• Telenor NorgecoreStrategic or Co-development PartnerLong-standing partnership spanning over 15 years with Telenor Norge as service and repair provider. Conmodo delivers high-quality solutions supporting Telenor Norge's operational needs for telecommunications equipment maintenance. The partnership was renewed to continue delivering first-class services.
• ApplecoreStrategic or Co-development PartnerAuthorized Apple service provider with Apple Premium Service Provider status and Apple SP20 authorization in Sweden. Conmodo provides certified repair services for all Apple products using original parts.
• SamsungcoreStrategic or Co-development PartnerAuthorized Samsung service provider offering repair services for Samsung devices using original parts.
• PowermajorChannel Partner/ Reseller/ DistributorMajor retail partner for electronics sales where Conmodo provides authorized repair services. Products from HP, Microsoft and other brands purchased at Power are handled by Conmodo.
• BringminorImplementation/ SI/ Consulting PartnerLogistics partner handling product delivery and shipping for Conmodo's mail-in repair service. All deliveries are made via Bring with customer notification.
• Tele2minorChannel Partner/ Reseller/ DistributorTelecommunications partner for device repair and service operations.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• reBuy: European recommerce platform for used electronics and media. Comparable to Conmodo's buyback and refurbished resale activities, particularly through overlapping mobile phone recommerce category.

Direct peers

• uBreakiFix (Asurion): Largest North American consumer electronics repair franchise, owned by Asurion, offering walk-in repair for phones, tablets, computers and game consoles. Comparable in scale ambition, multi-brand service offering and omnichannel GTM to Conmodo.
• Swappie: Nordic-headquartered recommerce platform for refurbished iPhones with direct-to-consumer sales and buyback. Highly comparable to Conmodo's SomNy refurbished phone business and Mobilpant buyback, though Swappie focuses on recommerce while Conmodo is repair-led.
• iSmash: UK-based walk-in chain specializing in smartphone, tablet and laptop repairs with same-day service. Closely comparable to Conmodo's WalkIn model and multi-device repair portfolio across a single European region.
• Back Market: European refurbished electronics marketplace aggregating certified pre-owned devices. Comparable to Conmodo's SomNy recommerce arm, though Back Market operates a marketplace model rather than captive refurbishment.

Others

• iFixit: Open-source repair manual platform and parts retailer empowering consumer self-repair. Adjacent ecosystem participant whose rise reflects the right-to-repair movement that both competes with and validates Conmodo's authorized-service positioning.
• Apple Self Service Repair: Apple's direct-to-consumer self-repair program providing original parts, tools and manuals. Ecosystem-level threat and enabler that competes with Conmodo's authorized Apple service by routing some repairs around the authorized workshop layer.

Regional players

• Komplett: Leading Nordic online retailer of consumer electronics with adjacent service offerings including warranty handling. Comparable to Conmodo's enterprise/B2B retail partner dynamics with Power, though focused on retail rather than repair services.

Broad incumbents

• Geek Squad (Best Buy): In-house consumer electronics repair and support arm of Best Buy. Comparable to Conmodo's authorized repair service for PCs and consumer electronics, though part of a broader retail portfolio.
• Timpson: UK high-street multi-service repair and key-cutting chain with several thousand locations. Comparable to Conmodo's high-street walk-in repair model, though with a much broader scope including shoe repair and engraving.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/conmodowalkinoslo
• LinkedInlinkedin.com/company/conmodo

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conmodo