Pocono Mountain Regional EMS

What Pocono Mountain Regional EMS does

Pocono Mountain Regional Emergency Medical Services (PMREMS) is a 501(c)(3) non-profit emergency medical services organization headquartered in Tobyhanna, Pennsylvania, operating three stations (Coolbaugh Township, Tobyhanna Township, Paradise Township) across nearly 275 square miles in the Pocono Mountains. It is governed by a board representing seven member municipalities — Barrett Township, Coolbaugh Township, Paradise Township, Price Township, Tobyhanna Township, Tunkhannock Township, and Mount Pocono Borough — and serves approximately 50,000 residents, swelling to over 100,000 during peak tourism. All emergency calls are routed through Monroe County 911, and in 2023 PMREMS responded to over 7,000 emergency calls.

The organization's core service portfolio consists of Advanced Life Support (ALS), staffed by paramedics and equipped with 12-lead EKG monitors that transmit field readings directly to receiving hospitals for immediate cardiac preparation, and Basic Life Support (BLS), staffed by EMTs with automatic external defibrillators. It also offers Standby Service to local fire and police departments, and operates an American Heart Association-certified Training Center providing Heartsaver CPR, BLS, ACLS, PALS, Hands-Only CPR, Stop The Bleed, and Community CPR classes. The workforce is approximately 60–63, comprising 31 EMTs, 28 Paramedics, and 4 full-time administrators handling management, bookkeeping, and billing.

PMREMS generates revenue through three primary streams: annual residential subscriptions at $85/year that cover households for unlimited medically necessary 911 transports with no co-pay or deductible, business subscriptions that extend the model to organizations with discounts on uninsured charges, and third-party insurance billing (with Medicare reimbursing $480 BLS / 80% of fee schedule and Medicaid reimbursing $325 BLS / $400 ALS). Over 63% of 2023 calls involved Medicare or Medicaid patients, and the organization states that reimbursement does not fully cover cost of service, making community donations and subscriptions a critical funding pillar. Marketing is community-led rather than commercial, relying on local events, newsletters, CPR training outreach, and an active paramedic/EMT recruiting effort.

Name

Pocono Mountain Regional EMS

Legal name

Pocono Mountain Regional Emergency Medical Services

Website

https://pmrems.org

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Pocono Mountain Regional EMS is a 501(c)(3) non-profit emergency medical services organization providing ALS and BLS response across ~275 square miles and seven municipalities in the Pocono Mountains of Pennsylvania, funded by donations, subscriptions, and insurance billing.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (621910), Ambulance Services (62191)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

Keywords

• Emergency medical services
• Ambulance transport
• Advanced life support
• CPR training classes
• Membership subscription program

Headquarters

HQ city

Tobyhanna

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Subscriptions: Annual subscription program at $85/year covering households for emergency ambulance services, unlimited medically necessary 911 transports, with no co-pay or deductible. Medicare beneficiaries get 20% balance waived for subscribers.
2. Donations: As a 501(c)(3) non-profit organization, PMREMS is dependent on generous donations from organizations and community members to fund equipment purchases, ambulance maintenance, staff payments, and ongoing training.
3. Business Subscriptions: Business subscription program where insurance pays for ambulance transportation per policy terms. Subscribers receive discounts on financially responsible charges not covered by insurance.
4. Insurance Billing: PMREMS bills available third-party insurance for services rendered. Medicare pays 80% of fee schedule ($480 BLS reimbursement rate), Medicaid pays $325 for BLS and $400 for ALS. Over 63% of calls in 2023 were for patients with Medicare or Medicaid Insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Pocono Mountain Regional EMS is a 501(c)(3) non-profit emergency medical services organization that provides 24/7 Advanced Life Support (ALS) and Basic Life Support (BLS) ambulance response across approximately 275 square miles in the Pocono Mountains. Its core offerings include paramedic-staffed ALS response with field-to-hospital 12-lead EKG transmission, BLS transport with AEDs, standby coverage for fire and police departments, annual residential and business subscription memberships, and an American Heart Association-certified training center delivering CPR, BLS, ACLS, PALS, and Stop The Bleed courses.

Product overview

Pocono Mountain Regional EMS is a non-profit emergency medical services organization offering a unified service portfolio centered on emergency medical response. Core services include Advanced Life Support (ALS) staffed with paramedics and equipped with 12-lead EKG monitors capable of field-to-hospital transmission, Basic Life Support (BLS) with automatic external defibrillators, and standby services for fire and police departments. The organization supplements emergency response with subscription programs (residential and business) providing financial protection against ambulance costs, and operates an American Heart Association-certified training center offering CPR, First Aid, ACLS, and PALS courses. The product ecosystem is oriented around 24/7 emergency medical care delivery rather than software technology.

Differentiator

Problem solved

Functional benefit

Products and services

• Advanced Life Support (ALS) Emergency medical response service staffed with paramedics trained in Advanced Life Support, providing the highest level of pre-hospital emergency medical care available in the region. All ALS vehicles are equipped with 12-lead EKG monitors capable of transmitting a patient's EKG from the field directly to the receiving hospital so that life-saving preparations can be made before arrival.
• Basic Life Support (BLS) Emergency medical transport and care service staffed with EMTs and equipped with automatic external defibrillators (AEDs) for basic life-saving interventions and transport to the closest appropriate medical facility.
• Standby Service On-call emergency medical standby coverage provided to local fire and police departments during incidents that require additional on-scene medical support.
• Residential Subscription Annual membership program at $85 per year that covers an entire household for emergency ambulance services, including unlimited medically necessary 911 transports with no co-pay or deductible. Subscribers are not billed for amounts not covered by insurance, and Medicare beneficiaries receive a 20% balance waiver. Membership is accepted by ambulance services providing mutual aid to PMREMS.
• Business Subscription Annual membership program for businesses that covers employee ambulance transportation; insurance is billed per policy terms and subscribers receive discounts on financially responsible charges not covered by insurance.
• Training Center / AHA-Certified Classes Comprehensive training center offering American Heart Association-certified courses including Heartsaver CPR, BLS CPR, ACLS, PALS, Hands-Only CPR, Stop The Bleed, and Community CPR classes held at public locations such as libraries. Successful participants receive AHA-issued certifications.

Named customers2 records

Segments1 record

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered moderate and strong.

• Eastern EMS CouncilmoderateOthersPMREMS is a member of the Eastern EMS Council, which provides coordination and support for EMS providers in the eastern region.
• PA Department of HealthstrongOthersPMREMS adheres to strict standards and compliance under the watchful eye of the Pennsylvania Department of Health state board. This regulatory relationship ensures adequate service levels and care are expected from members.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• American Medical Response (AMR): Largest private EMS provider in the United States, operating 911 response, interfacility transport, and subscription programs across dozens of states. Comparable because AMR is the dominant private-sector competitor that PMREMS effectively competes against or partners with via mutual aid; both deliver the same core ALS/BLS transport service.
• Acadian Ambulance Service: Large regional EMS provider in the Gulf South and beyond offering ALS/BLS 911 response, interfacility transport, and community subscriptions. Comparable as a multi-state private EMS operator with similar service portfolio including subscription-style community coverage programs.
• Falck USA: Major private ambulance and EMS operator providing 911, interfacility, and event medical services across multiple U.S. states. Comparable as a large-scale private competitor offering the same ALS/BLS transport model and subscription-style community programs.

Direct peers

• Good Fellowship Ambulance Corps: Chester County, PA non-profit EMS providing ALS/BLS 911 response, community training, and subscription programs. Comparable as a peer PA non-profit community EMS with the same revenue model (subscriptions + donations + insurance billing) and training center offering.
• REMSA (Regional Emergency Medical Services Authority): Non-profit regional EMS provider in Reno/Washoe County, Nevada offering ALS/BLS 911 response, subscription-style community programs, training, and special-event standby. Comparable as a non-profit regional EMS with a subscription-plus-donation funding model mirroring PMREMS.
• Suburban Emergency Medical Services (Suburban EMS): Non-profit community EMS organization in eastern Pennsylvania providing ALS/BLS 911 response and subscription programs. Comparable as a peer non-profit EMS using the same subscription-driven community funding model in a similar PA suburban/rural geography.
• Cetronia Ambulance Corps: Lehigh Valley, PA-based non-profit EMS organization providing ALS/BLS 911 response, subscription programs, and community training. Operates a similar multi-station, municipal-board-governed non-profit EMS model in eastern Pennsylvania, making it the closest functional comparable to PMREMS.

Regional players

• Penn State Health Life Lion EMS: Hospital-affiliated EMS service operating in south-central Pennsylvania with ALS/BLS response, critical care transport, and subscription programs. Comparable as a PA-based non-profit/hospital-affiliated EMS with similar regulatory environment and service mix to PMREMS.
• Lehigh Valley Health Network EMS: Hospital-network-affiliated EMS providing 911 and interfacility transport across the Lehigh Valley region of eastern Pennsylvania. Comparable because it operates in the same PA regulatory environment and provides similar ALS/BLS services with subscription programs in an adjacent geographic market.

Others

• Eastern EMS Council: PA regional EMS coordinating body of which PMREMS is a member. Comparable as the industry association governing the same EMS providers operating in PMREMS's regulatory and training ecosystem.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PoconoMountainRegionalEmergencyMedicalServices
• LinkedInlinkedin.com/company/pocono-mountain-regional-ems

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pocono Mountain Regional EMS