AMI Communications

What AMI Communications does

AMI Communications is a privately-held regional telecommunications and IT solutions provider headquartered in Saint Charles, Illinois, with a secondary office in Pewaukee, Wisconsin. Founded in 1993 and operating with 11-50 employees, the company delivers edge voice, data, and IT solutions to small and mid-sized businesses across the Midwest, with stated coverage in Illinois, Wisconsin, and Ohio. Its core functional offering centers on the design, provisioning, and support of business telecommunications services (PRI, SIP trunks, hosted voice) bundled with enterprise networking infrastructure such as firewalls, switching, DNS/DHCP appliances, and DDoS mitigation, sourced through a mix of direct carrier relationships and vendor partnerships.

The company's go-to-market evolved from a direct telecom agency model into a Master Agent relationship with BCN Telecom in 2013, under which AMI transferred a customer base of 2,000+ businesses to BCN in exchange for access to BCN's portfolio of 75+ underlying carriers and technology providers. AMI's revenue mechanics are three-pronged: recurring telecom commissions and residual revenue from the underlying carrier relationships, hardware resale of enterprise network and security appliances (via partnerships with Infoblox, Fortinet, ADTRAN, A10 Networks, Imperva, and PathSolutions), and project-based managed services including cloud computing implementation and ongoing IT support. In 2020, BCN Telecom acquired AMI's telecom services customer base outright; AMI has continued to operate as a separate legal entity, though the divestiture materially altered its recurring revenue composition.

Name

AMI Communications

Legal name

AMI Communications, Inc.

Website

https://ami.net

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

AMI Communications is a privately-held Midwest telecom and IT solutions provider (founded 1993, St. Charles, IL) delivering edge voice, data, networking, and managed services to SMBs across Illinois, Wisconsin, and Ohio, primarily as a Master Agent for BCN Telecom.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint Charles

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Telecommunications Services Resale: AMI acts as a Master Agent for BCN Telecom, reselling voice, data, and Internet services to commercial customers. Revenue is generated through service provider relationships and commissions from the service provider network. The company serves over 2000 businesses.
2. Enterprise Network Solutions: Sale and implementation of enterprise network products including security, WAN optimization, SD-WAN, wireless LAN, and network performance management solutions to enterprise customers.
3. Managed Services: Technical consulting, support services, and managed solutions including remote desktop support, cloud implementation, network monitoring and management services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

AMI Communications is a Master Agent that aggregates and resells voice, data, and IT solutions from 75+ underlying carriers to commercial and enterprise business customers across the Midwest. The company acts as a single point of contact for billing and support, sourcing solutions in MPLS, Ethernet, SD-WAN, SIP Trunking, Dedicated Internet/VPN, security, WLAN, and cloud computing on behalf of its customers.

Product overview

AMI Communications offers a comprehensive telecommunications and IT solutions portfolio organized into three main service categories: Data Services (including Dedicated Internet/VPN, MPLS, Ethernet Solutions, and Private Lines), Enterprise Solutions (Security, WAN Optimization, SD-WAN, WLAN/vWLAN, and Network Performance & Management), and Voice Services (ISDN/PRI, Long Distance, Teleconferencing, and SIP Trunking). Additionally, the company provides managed services including cloud computing implementation and remote desktop support. The company operates as a Master Agent, reselling and integrating services from BCN Telecom and multiple technology partners to deliver voice, data, and IT solutions to businesses across the Midwest.

Differentiator

Problem solved

Functional benefit

Products and services

• Dedicated Internet/VPN Resold dedicated Internet and VPN connectivity services sourced from underlying carriers, providing businesses with secure, always-on connectivity.
• MPLS Resold Multiprotocol Label Switching service for multi-location businesses needing a private, secure wide area network across sites.
• Ethernet Solutions Resold Ethernet connectivity services for business customers requiring scalable, high-bandwidth local and wide area connections.
• Private Line Resold point-to-point private line services providing dedicated, secure connectivity between business locations.
• Security Resold network security services aggregated from underlying carriers to protect business data and voice traffic.
• WAN Optimization Resold WAN optimization services that improve performance of business applications across wide area networks.
• SD-WAN Resold Software-Defined Wide Area Network services enabling software-based management of multi-site connectivity.
• WLAN/vWLAN Resold wireless local area networking including virtual WLAN services for business sites.
• Network Performance and Management Resold network performance monitoring and management services to support business operations across carrier-provided infrastructure.
• ISDN/PRI Resold ISDN and PRI trunking services for business voice and data connectivity to the PSTN.
• Switched and Dedicated Long Distance Resold switched and dedicated long-distance voice services for business calling needs.
• Teleconferencing Services Resold audio teleconferencing services allowing business customers to conduct multi-party calls.
• SIP Trunking Resold SIP trunking services that connect business IP-PBX systems to the public telephone network via IP.
• Cloud Computing Implementation Implementation services for cloud computing solutions, deploying cloud-based infrastructure for business customers.
• Remote Desktop Support Remote desktop support services providing technical assistance to business customers' end users.
• Hosted PBX Solutions Hosted PBX solutions deployed across on-premise, hosted, and cloud-based models using multi-vendor systems (Adtran, Avaya, Cisco, Mitel, NEC, Samsung, Shoretel, 3CX).

Quantifiable outcome

• Network troubleshooting process shortened through root cause identification tools
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• BCN TelecomcoreChannel Partner/ Reseller/ Distributor · 1 January 2013AMI became a Master Agent for BCN Telecom in 2013, moving its customer base of over 2000 businesses to BCN. This strategic relationship provides AMI access to BCN's relationships with over 75 service providers. AMI leverages this partnership to offer prospective customers a wide variety of options for their voice/data/Internet needs.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Intelisys: Master Agent/distributor for cloud, connectivity, and security services, owned by ScanSource. Comparable Master Agent go-to-market selling to SMB and mid-market through agent partners.
• Telarus: Largest U.S. telecom Master Agent/distributor aggregating connectivity, cloud, and security services through a partner channel. Directly comparable Master Agent economics and product breadth to AMI's BCN-based model.
• MicroCorp: Master Agent and value-added distributor for cloud, connectivity, and security, now part of NetCarrier. Comparable multi-carrier aggregation model with similar product categories.
• Bridgepointe Technologies: Telecom and cloud advisory/Master Agent sourcing connectivity, UCaaS, and security solutions for mid-market and enterprise buyers. Comparable agent-led model serving similar customer segments.
• Avant: Master Agent/distributor for communications, cloud, and IT services targeting SMB and mid-market customers through a national agent network. Closely comparable Master Agent model and customer profile to AMI.
• BCN Telecom: Master Agent and telecom services aggregator that has been AMI's core channel partner since 2013 and ultimately acquired AMI's telecom services customer base in 2020. Directly comparable master-agent business model with multi-carrier aggregation for SMB and mid-market voice/data customers.
• Sandler Partners: Master Agent and technology distributor delivering voice, data, cloud, and managed services to SMB and enterprise customers via a partner channel. Same Master Agent economics and product breadth as AMI.

Emerging players

• Pax8: Cloud distribution platform aggregating SaaS, UCaaS, and security solutions for MSPs and agents. Comparable channel-aggregator role but with a stronger cloud-native focus versus AMI's legacy telecom emphasis.
• AppSmart: Marketplace/advisory for business technology buyers covering connectivity, cloud, and security with a channel-led sales motion. Comparable buyer-facing advisory layer though more digitally native than AMI.

Regional players

• DigiLog Broadband (or comparable regional telecom agent): Smaller regional telecom/connectivity agent or VAR serving U.S. SMB customers with bundled voice/data/Internet solutions. Comparable scale, regional focus, and product portfolio to AMI.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AMI Communications