Quills Group

What Quills Group does

Quills Group is a UK-based, privately held provider of workplace and facilities management services headquartered in Croydon with a regional office in Shipston-on-Stour. Founded in 1997, the company operates through two primary legal entities — Quills Office Supplies Ltd and Quills FM Ltd — plus the Quills Interiors sub-brand, which delivers workspace fit-out and design projects. The group serves UK businesses of all sizes with a horizontal, single-source model that bundles office supplies, managed print, document archiving, secure shredding, promotional products, branded workwear, cleaning and hygiene, grounds maintenance, fit-out, and consumables such as coffee, catering, PPE, defibrillators, and office plants under one procurement relationship.

The product portfolio is delivered through three principal channels: an authenticated e-commerce webstore (shop.quillsuk.co.uk), dedicated account managers who visit clients to analyse purchasing and identify cost savings, and a request-an-account onboarding flow for business pricing. The technology stack is conventional distribution and service management — there is no proprietary AI or platform layer disclosed — with a lightweight FM Software module offering digital tracking of service dates, automated reminders, and asset spend monitoring. Quills holds ISO9001 accreditation and industry credentials from the BOSS Federation, BSIA, and NAID Europe that support its shredding and data-destruction services.

Quills monetises through one-time product sales (office supplies, promotional products, branded workwear) and recurring managed-services contracts (FM, managed print, archiving, secure shredding). Pricing is quote-based and not publicly disclosed; customer-level pricing is accessed via authenticated accounts. Growth has been funded organically and through acquisition — notably Evolution Group Ltd (January 2019) and Colemans Office Supplies — rather than external investment. A long-standing carbon-balancing partnership with the World Land Trust since 2008 anchors the company's ESG positioning alongside an Eco Supplies catalogue exceeding 6,500 SKUs.

Name

Quills Group

Legal name

Quills Office Supplies Ltd

Website

https://quillsuk.co.uk

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Quills Group is a privately held UK workplace solutions provider offering office supplies, managed print, facilities management, archiving and shredding, furniture fit-out, and promotional products to UK businesses through e-commerce, account-based sales, and dedicated account management across multiple sub-brands.

Ownership category

akta.pro rank

Headquarters

HQ city

Croydon

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Office Supplies Sales: Sale of office supplies, stationery, and workplace essentials through e-commerce storefront with next-day delivery. Includes office products, catering supplies, cleaning and hygiene supplies, workwear, and eco-friendly products.
2. Facilities Management Services: Comprehensive facilities management services including cleaning, waste management, grounds maintenance, legionella testing, and building maintenance. Provided as ongoing service contracts.
3. Print Management: Managed print services, print and design, and copy/franking services for businesses.
4. Furniture and Interior Solutions: Office furniture, fit-out projects, and interior design solutions through quillsinteriors.co.uk.
5. Archiving and Document Services: Secure document archiving and scanning services, confidential shredding services.
6. Promotional Products: Branded clothing, promotional gifts, and corporate merchandise.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Quills Group provides office supplies, facilities management, furniture and interior fit-out, managed print services, document archiving, secure shredding, and promotional products to UK businesses. The company operates as a single-source workplace solutions provider, delivering everyday business supplies on a next-day basis and offering managed services for cleaning, grounds maintenance, legionella testing, and waste management through dedicated account managers.

Product overview

Quills Group operates as a multi-service workplace solutions provider offering a unified portfolio of office supplies, facilities management, and business services. The core offering comprises Managed Print Services with secure PIN printing and eco-friendly options, combined with comprehensive Facilities Management covering cleaning, waste management, grounds maintenance, and building compliance. The product range extends through Office Supplies, Furniture & Interiors, Archiving and Secure Shredding for GDPR compliance, Print & Design services, Promotional Products (70,000+ items), Coffee & Beverage Solutions, Catering & Events, PPE & Workwear, Heart Defibrillators, and Office Plants. The group includes specialist sub-brands: Quills Interiors for office fit-out projects and Quills FM for dedicated facilities management. A Sustainability Program provides Eco Swap alternatives, carbon offsetting through World Land Trust partnership, and 6,500+ eco-friendly product SKUs. The company operates a service-based model without a unified software platform.

Differentiator

Problem solved

Functional benefit

Brands

• Quills Interiors: Office interior design, furniture solutions, and fit-out project management services, operated via quillsinteriors.co.uk

Products and services

• Office Supplies Full range of everyday office essentials, stationery, catering supplies, cleaning and hygiene supplies, workwear, and eco-friendly products available on a next-day basis to UK businesses through an authenticated webstore.
• Facilities Management Services Comprehensive facilities management covering cleaning and hygiene, grounds maintenance, legionella water testing, waste management, and project fit-outs to keep UK workplaces running smoothly.
• Managed Print Services Tailored business packages to streamline print and post processes, including secure printing with PIN number release, eco-friendly heat-free printing, and copy/franking services for UK businesses.
• Furniture & Interior Solutions Office furniture, interior design, and fit-out project services managed by a team of consultants from design through to installation, operated through the Quills Interiors sub-brand.
• Archiving Services Secure document storage and scanning services for confidential record management, partnering with a UK records management company to provide comprehensive archival solutions.
• Confidential & Secure Shredding GDPR-compliant document destruction with cross-cut shredding to BSIA standards (15mm to 4mm), EN15713 European standard compliance, and certificate of destruction provided. ISO9001 accredited, BSIA and NAID Europe member.
• Print & Creative Design Bespoke printed products with custom branding options across thousands of product variations for UK businesses seeking branded materials.
• Promotional Products Over 70,000 high-quality promotional products including branded clothing, promotional gifts, and corporate merchandise to enhance brand visibility.
• Coffee & Beverage Solutions Coffee machines and beverage solutions for creating professional drinks in the workplace.
• Catering & Events Event support and catering solutions for workplace functions and meetings.
• PPE & Workwear Personal protective equipment and branded workwear clothing for workplace safety and compliance.
• Heart Defibrillators AED (Automated External Defibrillator) provision for workplace safety compliance.
• Office Plants Indoor plant rental and maintenance services for workplace aesthetics and air quality improvement.
• FM Software Digital tracking system for facilities management clients for logging service dates, setting automated reminders, and monitoring asset spend.
• Sustainable Purchasing Programme Environmental and CSR-focused purchasing solutions including Eco Swap program, eco-friendly product catalogue with 6,500+ SKUs, battery and toner recycling, and carbon offsetting via World Land Trust partnership.
• Branded Clothing Branded clothing and workwear collection available via a dedicated online portal.

Quantifiable outcome

• Reduced administrative burden through single-point-of-contact for multiple workplace needs
• +2 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• World Land TrustcoreStrategic or Co-development Partner · 1 January 2008Long-standing partnership since 2008 for carbon balancing. World Land Trust is an international conservation charity that protects threatened habitats. Quills applies environmental best practice within operations and offsets necessary operational carbon emissions through this partnership.
• Records Management Company (UK)minorStrategic or Co-development PartnerPartnership with the largest privately owned Records Management company in the UK for archiving solutions. This partnership enables Quills to provide comprehensive document storage and management services to customers requiring secure archiving.
• ValpakminorImplementation/ SI/ Consulting PartnerPartnership for battery recycling services. Valpak provides free battery collection boxes and arranges collections for customer recycling programs. Supports Quills' sustainable purchasing initiatives.
• Colemans Office SuppliescoreOthersQuills Group acquired Colemans Office Supplies, expanding customer base and service capabilities in the UK office supplies market.
• Evolution Group LtdcoreOthersAcquired on 2nd January 2019. Existing Evolution team (Customer Services, Sales and Drivers) moved across to Quills, ensuring smooth customer transition. Andy Efstathiou, Managing Director noted the acquisition brings additional customer services and Live Chat capabilities.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Mitie (FM peer): Mitie is a large UK facilities management services company offering cleaning, maintenance, grounds and compliance services to enterprises. It is comparable as a scaled FM incumbent that Quills FM competes against on managed-services contracts in the UK.
• Lyreco: Lyreco is a European-headquartered B2B distributor of workplace supplies, PPE and facility solutions operating across multiple countries. It is comparable as a broader incumbent with overlapping product categories, managed-services contracts and sustainability positioning in the same UK/European market.

Regional players

• YPO (Yorkshire Purchasing Organisation): YPO is a UK public-sector purchasing organisation supplying office supplies, FM-related products and workplace services to schools, councils and NHS bodies. It serves a comparable B2B workplace solutions remit, particularly in the public-sector segment Quills also targets.

Emerging players

• Amazon Business: Amazon Business is a fast-growing digital-first B2B procurement marketplace offering office supplies, cleaning products and workplace essentials with transparent pricing and fast delivery. It represents the principal digital-disruption threat to traditional UK office supplies distributors like Quills.
• Green Office: Green Office is a UK office supplies reseller specialising in recycled, eco-friendly and carbon-balanced workplace products. It is comparable to Quills' sustainable purchasing program and eco SKU range, representing a sustainability-led niche competitor in the same UK B2B market.

Direct peers

• Banner Group: Banner is a UK B2B office products distributor with a multi-channel model (web, account management, catalogues) and a sizeable product range. It is comparable to Quills on category mix, customer segments and sales-led GTM in the same UK market.
• Staples UK: Staples UK is a major office supplies retailer serving UK businesses with stationery, furniture, print and breakroom categories. It competes head-on with Quills' office supplies, furniture/fit-out and managed print offerings through similar B2B sales-led and webstore channels.
• Office Depot / Viking (ODP Corporation): Office Depot and its Viking brand are direct UK competitors in office supplies, print, furniture and workspace solutions for businesses of all sizes. Their product breadth, webstore infrastructure and B2B account management model closely mirror Quills'.
• Commercial Group: Commercial Group supplies workplace essentials, print and document services to UK public and private sector buyers. It overlaps with Quills on office supplies, print management, archiving and shredding offerings, often bidding in similar B2B and public-sector tenders.
• Restore (now part of commercial records management peers): Restore is a UK provider of secure document shredding, archiving and records management services to businesses. It competes directly with Quills' confidential shredding and archiving lines and shares the same GDPR/EN15713 compliance positioning.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCYWLMIOILrTaihmQp_GstuA
• LinkedInlinkedin.com/company/quills-group
• Xx.com/quillsuk
• Facebookfacebook.com/quillsuk

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Quills Group