What BMA does

BMA, Inc. is a privately held, family-operated managed IT services provider headquartered in the St. Louis, Missouri area. Founded in 1974 by Bob Caldwell as a spin-off from CompuPrep, Inc., the company originally delivered contract maintenance for IBM mid-range systems before pivoting in the 1980s-1990s to personal computer and Microsoft server environments, later shortening its name from Benchmark Maintenance Associates to BMA, Inc. Today the firm employs 1-10 people and is led by Chris Caldwell, who succeeded his father as operations lead.

BMA's service portfolio spans four buckets: Microsoft systems management (Active Directory, Exchange, SQL Server, Office365 and cloud services with onsite and remote support), VoIP and telephony via its licensed 3CX distributor relationship (SIP trunking, secure eFax, video/audio conferencing), network security (firewall appliances, managed anti-virus, drive and email encryption), and systems design and installation (wired/wireless networking, camera and access control systems, whole-house audio, A/V projection). There is no proprietary software platform; the offering is delivered as managed services rather than a unified product.

The business operates on managed-services contracts and direct sales, with a single U.S. phone number as the primary contact channel and no publicly disclosed pricing tiers or customer logos. BMA serves business enterprises horizontally (i.e., across industries) primarily in the Midwest United States. There are no disclosed funding rounds, no institutional investors, no app store presence, and no regulatory filings beyond a Transparency in Coverage compliance page. The overall footprint is small, regional, and stable rather than growth-oriented.

Name

BMA

Legal name

BMA, Inc.

Website

https://bma.net

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1–10 employees

Short description

BMA, Inc. is a privately held, family-operated managed IT services provider in the St. Louis area, founded in 1974, offering Microsoft systems management, licensed 3CX VoIP, network security, and systems design to Midwest business clients with 1-10 employees.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Backup, Disaster Recovery & Business Continuity (BCDR) Services (BPAEABAH)

Keywords

• Managed IT services
• Network security solutions
• VoIP telephony services
• Microsoft systems management
• Systems design installation

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. IT Support and Managed Services: BMA provides ongoing IT support services including systems management, network infrastructure, security, and cloud services. The revenue appears to be generated through service contracts offering both onsite and remote support capabilities.
2. VoIP and Telephony Services: As a licensed 3CX distributor, BMA generates revenue from VoIP systems, SIP trunking, video conferencing, and related telephony solutions including installation and ongoing support.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

BMA, Inc. is a managed IT services provider delivering Microsoft systems management (Active Directory, Exchange, SQL Server, Office365, cloud services), VoIP and telephony as a licensed 3CX distributor, network security (firewalls, managed anti-virus, drive and email encryption), and systems design/installation (wired/wireless networking, camera systems, access control, A/V) to business clients. Services are delivered via onsite and remote support under ongoing service contracts.

Product overview

BMA is an IT services company offering a portfolio of managed technology services rather than a unified software platform. The core offerings include IT Support Services (covering Microsoft systems management, Active Directory, Exchange, SQL Server, Office365, and cloud services), VoIP and Telephony Services (via 3CX as a licensed distributor, including SIP trunking and eFax), Network Security Services (firewall, anti-virus, drive/email encryption), and Systems Design and Installation (including networking, camera systems, access control, and A/V systems). These services are sold as individual and bundled offerings to business clients, with no indication of a modular software platform architecture.

Differentiator

Problem solved

Functional benefit

Products and services

• IT Support Services Managed IT support services for business clients covering Microsoft systems management, Active Directory services, Exchange email server administration, SQL Server management, and Office365/cloud services support, delivered via onsite and remote assistance.
• VoIP & Telephony Services Managed VoIP and telephony services delivered as a licensed 3CX distributor, including SIP trunking, secure eFax via email, and video/audio conferencing solutions for business clients.
• Network Security Network security services for business clients, including firewall appliances, managed anti-virus, drive encryption, and email encryption solutions.
• Systems Design and Installation Design and installation services for wired and wireless networking infrastructure, camera systems, access control systems, whole-house audio, and A/V projection systems for business clients.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

One partnership is on record.

• 3CXcoreTechnology or IntegrationBMA is a licensed 3CX Distributor, enabling them to provide VoIP and telephony services including SIP trunking, secure efaxing, and video/audio conferencing solutions to their customers.

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Others

• 3CX (as VoIP platform partner): VoIP platform vendor whose partner program BMA leverages; relevant as an ecosystem dependency and comparable to the distribution model BMA operates under.

Broad incumbents

• Iron Bow Technologies: Larger IT solutions provider with managed services, collaboration (including VoIP), and security practices, illustrating the enterprise-scale competitor BMA would face if it pursued larger accounts.
• Computex Technology Solutions: National managed IT services and solutions provider covering networking, security, and cloud, comparable as a larger incumbent competing in BMA's market categories.
• BlueAlly: Larger IT services and managed services provider offering infrastructure, security, and cloud services across multiple regions, representing the broader incumbent tier BMA competes against for mid-market deals.

Direct peers

• VC3: Managed IT and cybersecurity provider serving municipalities and SMBs, comparable to BMA in its mix of IT support, network security, and VoIP/cloud services for small business clients.
• NexusTek: Managed IT services and cloud provider for SMB and mid-market, offering Microsoft 365, security, and VoIP services. Closely mirrors BMA's full-stack managed services positioning.
• NetGain Technologies: Regional managed IT services and cloud firm serving SMBs, with a portfolio overlapping BMA's Microsoft management, network security, and managed support offerings.
• Dataprise: Mid-Atlantic and national managed IT services provider offering Microsoft systems management, network security, cloud, and help desk support. Highly comparable to BMA's MSP model with broader scale.
• Structured Communication Systems: Midwest-based IT services and managed services company with networking, security, and unified communications offerings, comparable to BMA's regional managed services and VoIP focus.

Regional players

• Venture Technologies: IT solutions and managed services firm operating across the South-Central US with security and Microsoft-focused services, providing a regional scale benchmark for a Midwest peer like BMA.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BMA