DentalChat
DentalChat is a U.S.-based teledentistry platform connecting individual patients with licensed dentists via free messaging, paid video consultations, and an AI-powered dental chatbot, while offering subscription-based chatbot embedding and directory tools to dental practices.
- Company typePrivate
- Founded2013
- HeadquartersSanta Ana, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What DentalChat does
DentalChat, Inc. (operating under DBA DentalChat, DentalChat.com, TeleDental, and Tele Dental Service) is a privately held Delaware-incorporated teledentistry platform founded around 2013 and headquartered in Santa Ana, California. The company operates a two-sided marketplace that connects individual patients seeking dental advice with licensed dentists, offering free messaging-based consultations as a top-of-funnel and paid 15-minute video consultations priced at $59 (or $69 with electronic prescription for U.S. patients) as monetization. Its core technology stack is a 100% cloud-based platform combining an AI-powered dental chatbot (covering NLP, recommendation, and dental X-ray/image computer vision), HIPAA BAA-compliant encrypted communications, real-time messaging, and live video consultation, with both iOS and Android mobile apps.
The business operates a hybrid GTM: a product-led, freemium patient funnel self-serve through the website and mobile apps, combined with a sales-led motion targeting dental practices with subscription memberships (including 14-day free trials), embeddable website chatbot technology, directory listings, and patient referrals. Revenue derives from two primary streams — recurring practice subscriptions and transactional patient consultation fees — with the freemium patient service functioning as customer acquisition. The platform is marketed through an extensive SEO-oriented dental content blog, app store presence, and partnership channels.
In January 2026, DentalChat announced a strategic partnership with CISO Global (alongside TeleDental.com) to launch CyberSimple powered by CHECKLIGHT, a cybersecurity and financial protection product for dental practices, immediately extending reach to 358+ dental clinics across the United States and opening access to an estimated $350 million annual TAM. The company employs 11-50 people, has no disclosed external funding rounds, and operates primarily within U.S. geography with explicit limitations on international service.
DentalChat firmographics
Firmographics- Name
- DentalChat
- Legal name
- DentalChat, Inc.
- Website
- https://dentalchat.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DentalChat is a U.S.-based teledentistry platform connecting individual patients with licensed dentists via free messaging, paid video consultations, and an AI-powered dental chatbot, while offering subscription-based chatbot embedding and directory tools to dental practices.
- Ownership category
- akta.pro rank
DentalChat industry classification
Industry- Product category
- Teledentistry Platform
- NAICS
- Offices of Dentists (621210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Dental Teleconsultation Marketplaces (HLALALAL)
- akta.pro secondary industries
- Emergency Dental Triage & Tele-Dentistry Services (HLABALAJ), Mobile/On-Site Dental Imaging Services (HLABAIAJ)
Keywords
Where DentalChat is headquartered
LocationHeadquarters
- HQ city
- Santa Ana
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DentalChat business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- Dental Practice Subscriptions: Dental practices pay subscription fees to access DentalChat's platform features including chatbot embedding, teledentistry tools, patient referrals, and directory listings. Subscriptions include 14-day free trials with no refunds upon cancellation.
- Video Consultation Fees: Patients pay per-consultation fees for 15-minute video consultations ($59) or video consultation with electronic prescription ($69 for USA patients). This is a transactional, usage-based revenue stream.
- Freemium Patient Services: Basic dental question messaging and dentist matching services are provided free to patients, creating a funnel for paid video consultation upgrades and dental practice referrals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Dental Practice Membership with 14-day free trial |
| Unit Pricing | Pay-as-you-go | 15-minute Video Consultation |
| Unit Pricing | Pay-as-you-go | Video Consultation with Electronic Prescription |
| Freemium | Monthly | Free Dental Messaging Consultation |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
DentalChat product offering
Product offeringCore offering
DentalChat operates a teledentistry platform that connects individual patients with licensed local dentists through free messaging-based consultations and paid 15-minute video consultations (with optional electronic prescription). For dental practices, DentalChat sells subscription memberships that bundle an embeddable AI dental chatbot, teledentistry video tools, directory listings, and patient referrals into a cloud-based practice engagement suite.
Product overview
DentalChat is a teledentistry platform consisting of a core live chat marketplace connecting patients with licensed dentists, complemented by mobile apps (iOS and Android), AI-powered chatbot technology for dental practice websites, virtual video consultation services, and a dentist directory. The platform enables free dental question consultations, paid video consultations with optional prescription services, and dental practice marketing tools including directory listings and website chatbot integration.
Differentiator
Problem solved
Functional benefit
Brands
- DentalChat AI: AI-powered dental chatbot technology that helps connect patients with dentists and provides dental information.
- TeleDental
Products and services
- DentalChat Platform Core live chat platform connecting patients with licensed local dentists for real-time dental consultations, dental Q&A, dentist search, and appointment requests. Serves both consumers seeking dental guidance and dental practices seeking patient leads.
- DentalChat iOS App
Quantifiable outcome
- Millions of people have received dental help through the platform
- +2 more outcomes
Companies that use DentalChat
Customer profileNamed customers7 records
Segments2 records
Ideal customer profiles2 records
DentalChat technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature5 records
DentalChat partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- CISO GlobalcoreCISO Global announced a strategic partnership with TeleDental.com and DentalChat.com to offer CyberSimple powered by CHECKLIGHT, a cybersecurity and financial protection solution purpose-built for dental practices. The solution initially extends protection to more than 358 dental clinics across the United States, with an estimated total addressable market of approximately $350 million annually. The platform provides up to $1.5 million in financial protection per clinic.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
DentalChat competitors and assessment
Company assessmentDirect peers
- Dentulu: On-demand teledentistry app offering virtual consultations between patients and licensed dentists. Directly comparable to DentalChat's video consultation and messaging marketplace.
- Toothpic: Teledentistry platform providing remote dental assessments using patient-submitted photos and AI support. Comparable in teledentistry triage and AI-assisted dental workflow.
- Candid: Teledentistry clear-aligner company pairing remote dental consultations with at-home treatment. Comparable in operating a patient-facing telehealth consultation layer.
- SmileDirectClub: Teledentistry-led clear aligner brand that connected patients with remote dental consultations. Comparable telehealth-patient-to-dentist funnel, although anchored in orthodontic care.
- Byte: Teledentistry-driven clear aligner brand (now part of Dentsply Sirona) using remote dental professional oversight. Comparable in telehealth-driven dental care delivery.
- 1-800-DENTIST: Long-standing dentist referral marketplace connecting patients with local dentists. Closely comparable to DentalChat's core patient-to-dentist matchmaking and directory listing model.
- quip: Consumer dental care brand combining oral care products with virtual dental professional access. Comparable in linking consumer dental engagement with telehealth touchpoints.
- Denteractive: Teledentistry platform enabling patients to connect with dentists via video, chat, and AI-assisted triage. Comparable marketplace model and patient/provider GTM motion to DentalChat.
Emerging players
- Sesame: Marketplace connecting patients with healthcare providers (including dentists) for direct-pay virtual and in-person visits. Comparable marketplace-plus-consultation model with partial dental coverage.
Broad incumbents
- Teladoc Health: Large-scale telehealth incumbent providing virtual consultations across multiple specialties. Operates broadly in the same category as DentalChat but serves a wider portfolio of conditions, not specializing in dental.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
DentalChat social profiles
Digital presenceDentalChat compliance and trust
Trust signalCompliance2 records
DentalChat financial estimates
Financial estimateRevenue estimate
Valuation estimate
DentalChat leadership team
Management profileNumber of profiles
Profiles1 record
DentalChat funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DentalChat M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DentalChat
What does DentalChat do?
DentalChat operates a teledentistry platform that connects individual patients with licensed local dentists through free messaging-based consultations and paid 15-minute video consultations (with optional electronic prescription). For dental practices, DentalChat sells subscription memberships that bundle an embeddable AI dental chatbot, teledentistry video tools, directory listings, and patient referrals into a cloud-based practice engagement suite.
Is DentalChat a public or private company?
DentalChat is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DentalChat founded?
DentalChat was founded in 2013. It employs 11 to 50 people.
Where is DentalChat based?
DentalChat is headquartered in Santa Ana, United States, in the North America region.
How does DentalChat make money?
Three revenue lines are on record. Dental Practice Subscriptions are the primary driver. The others are video Consultation Fees and freemium Patient Services.
Who are DentalChat's main competitors?
Direct peers on record are Dentulu, Toothpic, Candid, SmileDirectClub, Byte, 1-800-DENTIST, quip and Denteractive. Sesame is listed as an emerging player. Teladoc Health is listed as a broad incumbent.
Does DentalChat have an API?
No public API is recorded for DentalChat.
What industry is DentalChat in?
DentalChat's product category is Teledentistry Platform. Its primary akta.pro industry code is HLALALAL, Dental Teleconsultation Marketplaces, with a secondary code of HLABALAJ, Emergency Dental Triage & Tele-Dentistry Services. Its NAICS code is 621210 and its SIC code is 7372.