Hospals

What Hospals does

Hospals (operating under the consumer brand Healthtrip) is a cross-border medical tourism and health travel platform founded in 2018 and domiciled in Singapore as Global Patients Tech Pte Ltd, with operational headquarters in New Delhi. The platform connects international patients with a network of 1,578+ partner hospitals and doctors across 38+ countries, primarily routing patients into India, UAE, Turkey, and Thailand for medical, cosmetic, fertility, cardiac, oncology, and stem cell treatments. Services to patients are free and include three free second opinions from surgeons, a dedicated medical case expert, and end-to-end travel logistics (medical visa invitation, hotel, airport pickup, and translators). The company generates revenue through commissions from partner hospitals on referred patient treatments, with stated 'lowest cost guarantee' pricing derived from negotiated rate agreements. Distribution is multi-channel: a consumer website, native iOS and Android apps, WhatsApp integration, and 13 in-country offices spanning South Asia, the Middle East, Southeast Asia, Africa, Europe, and North America. The platform claims 106,293+ patients served cumulatively with a 4.8 Google rating, and is certified under ISO and NABH with IATA travel credentials.

The underlying technology stack is a marketplace and case-management platform rather than a clinically validated AI system. The single documented AI component is a natural language processing chatbot ('Chat with our AI') used for patient intake and doctor partnership inquiries, with no disclosed proprietary models or training infrastructure. Hospals raised approximately $5M total across two disclosed rounds: a $1.5M seed in November 2018 and a $3.5M pre-Series A in January 2022 led by Inflection Point Ventures, 100Unicorns (formerly 9Unicorns), Wavemaker Ventures, and Venture Catalysts. The company is founder-led (CEO Danish Ahmed) and remains private at pre-Series A stage, with stated ambitions to reach $900M GMV and 1.5M patients served.

Name

Hospals

Legal name

Global Patients Tech Pte Ltd

Website

https://hospals.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

Hospals (DBA Healthtrip) is a Singapore-domiciled cross-border medical tourism platform founded in 2018 that connects international patients with 1,578+ partner hospitals across 38+ countries, primarily routing patients into India, UAE, Turkey, and Thailand for medical, cosmetic, and fertility treatments, earning commission on referred treatment value.

Ownership category

akta.pro rank

Product category

Medical Tourism Services

NAICS

Other Travel Arrangement and Reservation Services (56159)

SIC

Services-Health Services (8000)

akta.pro primary industry

Inbound Medical Tourism Facilitators (THAKAIAB)

akta.pro secondary industries

Wellness, Preventive & Executive Health Travel Facilitators (THAKAIAK), Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM)

Keywords

• Medical tourism platform
• Cross-border healthcare
• Health travel services
• Medical treatment referral
• Wellness travel packages

Headquarters

HQ city

New Delhi

HQ country

India

HQ region

Asia

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Healthcare Referral Commission: Hospals earns commissions from partner hospitals for patient referrals. The platform offers free services to patients while generating revenue through partnerships with healthcare providers in their network of 1578+ hospitals.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Healthtrip (operated by Hospals) is a cross-border medical tourism platform that connects international patients with a network of 1,578+ partner hospitals across 38+ countries. The platform offers free second opinions from surgeons, lowest-cost guarantees through negotiated hospital rates, a dedicated medical expert for treatment monitoring, and end-to-end travel coordination including visa invitation, hotel booking, airport pickup, and translators. Hospals earns revenue through commissions from partner hospitals for patient referrals, while patients receive services at no direct cost.

Product overview

Hospals operates as a cross-border healthcare and travel platform serving international patients seeking medical and cosmetic treatments. The platform connects patients with a network of hospitals (1,578+ partner hospitals) across multiple countries including India, UAE, Turkey, Thailand, UK, Germany, Singapore, Saudi Arabia, Malaysia, and others. The core offering includes free second opinions from surgeons, cost reduction guarantees through discounted rates, dedicated medical experts for treatment monitoring, and comprehensive travel planning services covering visa invitation, hotel booking, airport pickup, and translators. The platform also offers an AI-powered chat feature for patient inquiries and partner onboarding.

Differentiator

Problem solved

Functional benefit

Products and services

• Healthtrip Cross-Border Medical Travel Platform A cross-border medical tourism platform (brand: Healthtrip, company: Hospals) connecting international patients with 1,578+ partner hospitals across 38+ countries for medical, cosmetic, and wellness treatments. Provides free second opinions, cost guarantees, dedicated medical experts, and full travel coordination (visa, hotel, airport pickup, translators) for individual patients seeking affordable treatment abroad. Revenue is earned through commissions from partner hospitals.

Quantifiable outcome

• Patient cost reduction through discounted hospital rates negotiated by Hospals
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Amrita Hospital FaridabadcoreStrategic or Co-development PartnerPartner hospital serving international patients referred through the Hospals platform for various medical treatments including laser procedures.
• Max HealthcarecoreStrategic or Co-development PartnerMajor hospital chain partner with multiple facilities (Saket, Dwarka) providing treatments across specialties including orthopedics, neurology, and cardiac care.
• Apollo HospitalscoreStrategic or Co-development PartnerLeading hospital network partner with facilities in Chennai and New Delhi offering fertility, cardiac, and general medical treatments.
• Fortis HealthcarecoreStrategic or Co-development PartnerPartner hospital network with multiple facilities in Delhi NCR including Escorts Heart Institute, Vasant Kunj, and Memorial Research Institute in Gurgaon.
• GIOSTAR Hospital BangaloreminorStrategic or Co-development PartnerSpecialty hospital partner for stem cell therapy treatments serving international patients.
• Artemis HospitalminorStrategic or Co-development PartnerPartner hospital in Delhi NCR providing various medical treatments to international patients.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ClinicsonCall: Medical tourism operator focused primarily on patients from CIS and Eastern Europe seeking treatment in Turkey, Israel, and other destinations. Comparable in cross-border facilitation model and target source markets.
• Lyfboat Technologies: India-based medical tourism facilitator serving patients from Africa, Middle East, and South Asia for treatment in India. Comparable in geography of source markets and India-anchored hospital network.
• Medigo: Berlin-based medical travel platform connecting international patients with hospitals and clinics worldwide. Directly comparable in business model (hospital commissions, free-to-patient) and category, though Medigo historically focused more on European and Latin American corridors.
• Medical Departures: Cross-border medical and dental travel platform connecting patients with vetted clinics abroad. Comparable in the patient-referral, commission-based model and emphasis on quality-verified partner providers.
• Bookimed: Medical tourism marketplace with a large network of partner clinics and hospitals across multiple countries. Closely comparable to Hospals in the marketplace/intermediary model, free second opinions, and global patient facilitation.
• Vaidam Health: India-headquartered medical tourism facilitator connecting international patients (particularly from Africa, CIS, and South Asia) to Indian hospitals. Strongly comparable given overlapping source markets, Indian hospital partnerships, and facilitation service.
• Doctor.travel: Medical tourism platform connecting international patients with clinics primarily in Turkey, Thailand, and South Korea. Comparable in cross-border facilitation model, destination mix, and hospital-commission revenue approach.

Emerging players

• ClinicSpots: India-based healthcare discovery and medical travel platform connecting patients to doctors and hospitals. Comparable in patient-funnel model and India as a destination, though with a more domestic tilt.

Broad incumbents

• Indraprastha Apollo Hospital International Patient Services: Apollo's in-house international patient department is both a key Hospals partner and a structural competitor. Comparable because Apollo runs its own direct cross-border patient acquisition program, highlighting the disintermediation risk Hospals faces.
• Patients Beyond Borders: Long-established medical travel information and advisory resource. Comparable category but operates more as a content/advisory publisher rather than a transaction-enabled marketplace like Hospals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hospals

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospals