NTI
- Company typePrivate
- Founded1998
- HeadquartersSaint Paul, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What NTI does
NTI (New Technology Integration) is a privately held managed IT services provider (MSP) founded in 1998 and headquartered in St. Paul, Minnesota. The company delivers 24/7/365 live IT support to small, medium, and large businesses across healthcare, legal, dental, architectural, hospitality, retail, financial services, education, and technology verticals. Its service portfolio spans malware and virus protection, HIPAA and data security, data backup and recovery, network and server installations (Linux/Windows/cloud/virtualized), multi-vendor hardware repair, and custom mobile/web/app development staffed by senior software architects with 25+ years of experience.
The company operates six regional offices across Minnesota, New York, California, Florida, Ohio, and Texas, with remote service delivery claimed nationwide and internationally. Service quality is anchored on Microsoft, A+, and N+ certified technicians (rather than chatbots), a proprietary 10-step strategic planning process with staging-environment testing, and a stated 95% remote resolution rate that minimizes travel wait time. Technology partnerships include Microsoft, VMware, Cisco, Bitdefender, Ubiquiti, Veeam, HP, Dell, Apple, Sonicwall, and WatchGuard, supporting both infrastructure delivery and resale economics.
NTI generates revenue through five streams: recurring managed services contracts (monthly/annual subscriptions), break/fix professional services billed hourly or as fixed bids, discounted prepaid service blocks, hardware/software resale and installation, and professional software development. GTM is sales-led with direct phone outreach across regional offices and no disclosed digital marketing or channel partnerships. The company is independently owned with no disclosed institutional investment, M&A activity, or parent company.
NTI firmographics
Firmographics- Name
- NTI
- Legal name
- New Technology Integration
- Website
- https://nti.us
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
NTI industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Network Architecture & Design Services (BPAEAEAA)
- akta.pro secondary industries
- Application Maintenance & Support (AMS) (BPAEAFAC), Network Resilience & High Availability Services (Redundancy, Failover) (BPAEAEAL), Incident Response, On-Call & Operational Readiness (BPAEAKAL)
Keywords
Where NTI is headquartered
LocationHeadquarters
- HQ city
- Saint Paul
- HQ country
- United States
- HQ region
- North America
Offices6 records
Markets served
NTI business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Managed IT Services: Recurring managed services contracts providing ongoing IT support, maintenance, and security monitoring for business clients. Proactive approach to prevent IT problems before they occur.
- Break/Fix Services: On-demand IT support and repair services billed hourly or as fixed bids for specific issues and projects.
- Prepaid Service Blocks: Discounted prepaid blocks of service time offered to clients for planned budget management.
- Hardware and Software Sales: Sale and installation of hardware (servers, computers, networking equipment) and software solutions from vendors including Cisco, Ubiquiti, Dell, HP, Apple, Sonicwall, Watchguard.
- Software Development: Mobile/Web/App development services using senior software architects with expertise in multiple programming languages and protocols.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Service Contracts |
| One time/ perpetual license | Multi-year contract | Fixed Bid Projects |
| Usage-based | Pay-as-you-go | Hourly Billing |
| Subscription | Annual | Prepaid Service Blocks |
Go-to-market motion2 records
NTI product offering
Product offeringCore offering
NTI (New Technology Integration) operates as a Managed Service Provider delivering 24/7/365 live IT support to small, medium, and large businesses across healthcare, legal, dental, architectural, hospitality, and data center industries. Its service portfolio includes malware and virus protection, network/server speed optimization, HIPAA and data security assessments, backup and disaster recovery planning, network and server installations (Windows, Linux, virtualized), multi-vendor hardware repair, and custom mobile/web/application development by senior software architects. Services are delivered through recurring managed contracts, fixed-bid projects, hourly billing, and discounted prepaid service blocks.
Product overview
NTI operates as an IT services company offering a unified portfolio of managed services rather than a discrete product platform. The core offering is 24/7/365 live IT support supplemented by specialized services including Malware & Virus Protection, Speed Optimization, HIPAA & Data Security, Data Backup & Recovery, Network & Server Installations, Hardware Repair, and Mobile/Web/App Development. These services are delivered as an integrated managed services approach (MSP) or break/fix model, with transparent pricing through fixed bids, hourly billing, and prepaid blocks.
Differentiator
Problem solved
Functional benefit
Products and services
- 24/7/365 IT Support Round-the-clock live IT support service providing guaranteed emergency response times for small, mid-sized, and large corporate clients across healthcare, law firms, dental offices, architectural firms, restaurants, data centers, and residential clients. Includes strategic planning and technology simplification.
- Malware and Virus Protection Complete residential and corporate antivirus and malware removal services performed by certified technicians using tested tools, with fixed bid pricing available.
- Speed Optimization Performance optimization for networks, servers, and personal computers through correcting misconfigurations, removing or disabling unnecessary software/services, and upgrading hardware such as RAM and SSD drives.
- HIPAA and Data Security Security testing, policy evaluations, and vulnerability appraisals to proactively prevent data breaches and ensure HIPAA compliance, primarily targeted at healthcare clients.
- Data Backup and Recovery Backup evaluation and disaster recovery planning services to ensure company data is securely backed up and can be restored when needed.
- Network and Server Installations Installation and configuration of Ubuntu/Debian/OpenSUSE Linux servers, Windows 2019/2016/2012R2/2012 servers, cloud-based server solutions, co-location, hosting, and virtualized solutions.
- Hardware Repair Hardware repair and consultation services covering Cisco, Ubiquiti, Dell, HP, Apple, Sonicwall, WatchGuard, Voltage, and other providers, including guidance on hardware and manufacturer selection.
- Mobile/Web/App Development
Quantifiable outcome
- 95% of issues resolved remotely without waiting for travel time
- +1 more outcomes
Companies that use NTI
Customer profileNamed customers12 records
Ideal customer profiles2 records
NTI technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
NTI partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft partnership providing server solutions (Windows 2019/2016/2012R2/2012), Microsoft certifications for technicians, and Microsoft Server end solutions expertise. NTI staffs Microsoft certified technicians.
- CiscocoreCisco hardware partnership for networking equipment including routers, switches, and firewalls. NTI has extensive experience with Cisco hardware.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
NTI competitors and assessment
Company assessmentBroad incumbents
- CompuCom: CompuCom is a managed IT services and workplace solutions provider serving enterprise and mid-market. Overlaps with NTI in end-user support, network services, and break/fix/managed hybrid delivery models.
- Kforce Inc. Kforce is a professional staffing and solutions firm with technology services practices including managed support and project-based IT delivery — adjacent competitor for the same SMB IT services budgets as NTI.
- CDW: CDW is a major IT solutions distributor with a growing managed services practice covering networking, security, and cloud. Competes with NTI for SMB/mid-market IT services buyers and shares the same core vendor stack (Microsoft, Cisco, VMware).
- SHI International: SHI is a large-scale IT solutions provider offering hardware/software procurement and managed services across enterprise and public sector. Overlaps with NTI in MSP capabilities and Microsoft/Cisco partnerships but at vastly greater scale.
- Insight Enterprises: Insight Enterprises is a global IT solutions integrator offering managed services, hardware reselling, and cloud transformation. Comparable to NTI in hardware sales and managed services delivery but operates at national/global scale.
Others
- Connecticut Information Security Institute (CIS): While not a direct MSP, CIS represents the broader ecosystem of cybersecurity standards and tooling that NTI's compliance and security services rely upon — relevant ecosystem participant for benchmarking NTI's HIPAA/security positioning.
Direct peers
- Dataprise: Dataprise is a regional-to-national MSP delivering managed IT, cybersecurity, and cloud services to mid-market and enterprise customers — directly comparable to NTI in service mix, customer profile, and geographic expansion strategy.
- Ntiva: Ntiva is a US-based managed IT services provider serving SMB and mid-market clients with 24/7 support, cloud, cybersecurity, and compliance services — a near-direct competitor to NTI across nearly every service line and customer segment.
Regional players
- Marathon Consulting: Marathon Consulting is a Mid-Atlantic IT consulting and managed services firm serving SMBs with infrastructure, cloud, and development services — closely comparable to NTI in size, regional positioning, and service breadth.
- BlackPoint IT Services: BlackPoint IT is a Pacific Northwest-based MSP serving SMB and mid-market clients with managed IT, cybersecurity, and cloud services. Comparable to NTI in regional MSP positioning, SMB customer focus, and service portfolio breadth.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
NTI social profiles
Digital presenceNTI financial estimates
Financial estimateRevenue estimate
Valuation estimate
NTI leadership team
Management profileNumber of profiles
Profiles1 record
NTI funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NTI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NTI
What does NTI do?
NTI (New Technology Integration) operates as a Managed Service Provider delivering 24/7/365 live IT support to small, medium, and large businesses across healthcare, legal, dental, architectural, hospitality, and data center industries. Its service portfolio includes malware and virus protection, network/server speed optimization, HIPAA and data security assessments, backup and disaster recovery planning, network and server installations (Windows, Linux, virtualized), multi-vendor hardware repair, and custom mobile/web/application development by senior software architects. Services are delivered through recurring managed contracts, fixed-bid projects, hourly billing, and discounted prepaid service blocks.
Is NTI a public or private company?
NTI is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was NTI founded?
NTI was founded in 1998. It employs 101 to 250 people.
Where is NTI based?
NTI is headquartered in Saint Paul, United States, in the North America region.
How does NTI make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are break/Fix Services, prepaid Service Blocks, hardware and Software Sales and software Development.
Who are NTI's main competitors?
Broad incumbents on record are CompuCom, Kforce Inc., CDW, SHI International and Insight Enterprises. Connecticut Information Security Institute (CIS) is listed as an others. Direct peers are Dataprise and Ntiva. Regional players are Marathon Consulting and BlackPoint IT Services.
Does NTI have an API?
No public API is recorded for NTI.
What industry is NTI in?
NTI's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAEAA, Network Architecture & Design Services, with a secondary code of BPAEAFAC, Application Maintenance & Support (AMS). Its NAICS code is 54151 and its SIC code is 7370.